SCAMASG Recovers Reports & Reviews (236)
ASG Recovers Contacts
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Total scam
SCAM!!!!
Helloooo, identity theft scamming!
That being said, COVID-19 has certainly not stopped the legitimate collection agency retained by our local hospital system from sending my roommate letters related to his ER visit while uninsured. It is no excuse at all to not have a physical address on a website when they leave an ultra-generic (as in, could have been spammed to every consumer in my state) voicemail threatening my credit and telling me to feed them my personal information to this website.
Without a physical address, I cannot narrow down which state they are in and then look up all debt collectors licensed to collect debts in my state -- my state IS one that has a "long arm" statute requiring both in-state and out-of-state debt collectors to be licensed by my state's agency -- to figure out which ones might be using the acronym ASG. That database also has a good phone number for each licensed agency, so instead of feeding my information into a random website I can call their headquarters and KNOW I am speaking to the real licensed agency.
Instead of anything approaching legitimacy, the voicemail and website both scream "Scam!"
As a result, I have filed complaints with my state's collection agency licensing bureau and my state's Attorney General's office. Even if they are legitimately trying to collect a debt, to do so from people in my state an agency must get a license first. And according to my state's bureau, they have not done so.
Why would I trust any "collection agency" that doesn't have a compliance officer to get them licensed -- or at least, scrub their portfolios of phone numbers in states where they don't have a license -- with my personal information, especially the amount requested in the "Identity Theft Report" they want people to make instead of just a regular FDCPA dispute?
Debt Collection Agency
Send an identity report… Found the scammer.
A few other things to note about how reputable agencies operate:
1) They perform skip-tracing, and therefore you get a physical "dunning" letter in the mail if you've had the same address on your credit report long enough before you get phone calls. Five years? Definitely long enough. In the alphabet soup of collection agencies, they know that physical letter helps consumers know why people are calling.
2) If you speak to someone live and offer your mailing address, even without confirming anything more than your phone number and your name, they will happily accept your mailing address so they can send a proper "dunning" letter -- as the law requires them to do so within five days of a first telephone contact, and they will always want the most current address in their databases.
3) They do not threaten legal action/garnishment or say they are calling from the "Legal Department" on an alleged debt that is outside of your state's statute of limitations for suit, nor do they even intimate that non-resolution could damage your credit if the alleged debt is outside the limitations for reporting to credit bureaus. They can still ask for money if a debt is older than those limits, but cannot threaten actions that cannot legally be taken.
And no, COVID-19 is no excuse for a collection agency to refuse to provide a physical address for consumers to write them about disputes and requests for communication to cease. UPS stores are still open, and so is the post office. While I still think emailed "dunning" letters are questionable as they're likely to be marked as spam (and therefore not seen), there is simply no excuse for refusing to place a physical address on their website for consumers so contacted (by email or phone) to respond back in writing..
Until there is a physical address shown on their page, I believe them to either be scammers or graduates of somebody's "Get Rich Quick By Collecting Debt!" seminar who doesn't know how to even maintain a veneer of legitimacy.
Type of a scam Debt Collections
Total Scam
Type of a scam Phishing
Type of a scam Phishing