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Delivery Reports & Reviews (147)

- Fremont, CA, USA • Dec 11, 2023
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I purchased plants from a 3rd party advertisement on Facebook, ive reported their page as well to facebook. The purchase was for $48.79, but my card was charged $54, I should have known then it was a scam. Luckily, I took screenshots of my purchase for my records. I never recieved my items ad everytime i put my order number into their website it says error. I have contacted customer service via email since there is literally no phone number listed. I received an automated response that my order was en route and i was receive a tracking number in a few days. That was over a month ago and i have not received any other response from them, a refund or my items.

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- Livermore, CA, USA • Dec 11, 2023
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Order A Murakan YE Bear Pillow on 10/21/2022 and still have not received product.

no contact info on website to track order.

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- Canal Winchester, OH, USA • Dec 05, 2023
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My daughter asked me to order this product after seeing it advertised on TikTok. The website I used was www.getmushplushies.com

I ordered the product (a weighted stuffed animal) on November 20, 2023. I was charged $24.68. On December 1st I was charged a "subscription fee" in the amount of $29.99. After doing some investigating, I found information online stating that this website is a scam. Products are not as advertised, and the "subscription fee" is purposefully hidden in attempt to defraud the consumer. Additionally, I only use this bank account for online orders and do not keep extra money in it unless I need it. Their December 1st deduction caused me an overdraft fee in the amount of $9.

I have attempted to reach out to this company for a refund twice and have received no response. Their website states that you will receive a response in 24-48 hours. I have waited 5 days and have yet to receive a response or refund. I have submitted two tickets on their website, tickets #341784 and 348777. My order number is #MUSH40221. The order still has yet to arrive. I want a refund for the initial purchase of $24.68, the "subscription fee" of $29.99, and the subsequent overdraft fee of $9. For a total of $63.67

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- Oakland, CA, USA • Nov 30, 2023
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Thought I was purchasing filters for a kitchen vent. Product was not delivered on date they said it would arrive. Several days later, no tracking info. It's not possible to reach a customer service person and either get information or request a refund. They took my money, and did not send the items I bought. There is no way to request a refund. If I ask my credit card company to follow up, they will cancel my card.

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- Naples, FL, USA • Nov 29, 2023
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I purchased multiple records from this company. They were supposed to ship out September 1st. It is November 28th and the orders haven’t even been processed. Have not received any updates, excuses for the delay, or a refund for the product they clearly do not have in stock.

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- Glenside, PA, USA • Nov 29, 2023
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Ordered from this website and they took my payment out of my account. I called and it is a fake number and fake email. They do not send the product.

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- Petaluma, CA, USA • Nov 29, 2023
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There was a post in a Toyota RAV4 group on facebook where a person was offering car parts for sale. In comments of that post another person said they have it for sale also. I contacted that person named Clegg Anderson and we agreed on a price of $200. He gave me his son’s PayPal address and asked me to send a screenshot of the confirmation once I paid him. I did that and then he got back to with a tracking number from the shipping company that he used. I clicked on the link for the shipping company and entered my number and it had my information and seemed legit. I told that the link worked and that I’d update him when I received the items. He contacted me a day or so later saying that I should check my email because the shipping company is holding my items until I pay $150 more to insure them and then once I receive the them I would get refunded the money back. I said that’s not what we agreed on and that he’ll need to figure it out since he chose this shipping company and I already paid what we agreed on. He tried to make excuses saying that it’s no big deal and they’ll refund me and that if I pay $100 he’ll pay $50. I said no to all of that and he needs to pay and HE can get refunded. He basically stopped responding after that.

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- Lucama, NC, USA • Nov 28, 2023
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This company is impersonating Balsam Hill. The website appears to be the Christmas tree company, however, when you make a payment it shows up as a China business. Once you realize you have been scammed the website you have to use to contact them is balsam hilli with an extra I at the end of Hill. There is no business, just a scam. My shipment is shown as shipped, however, they have shipped an empty box that is sitting at US customs and will never make its way to me.

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- San Francisco, CA, USA • Nov 26, 2023
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Purchase Art online receive Order confirmation from email

https://mail.google.com/mail/u/0/#label/Mail-Order/FMfcgzGwHVRlhZJVzkXNlHKsjSrmr...⇄ />
order never received.

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- Shamokin, PA, USA • Nov 24, 2023
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I ordered a Christmas tree November 6 still haven’t received it can’t call the number on it attempted to email them twice and got nothing back. They said it shipped but can’t understand because it’s in Chinese.

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- San Francisco, CA, USA • Nov 23, 2023
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I placed an order 7/13/23 and any email folloups are responded with generic emails about delayed shipment. Others on social media are sharing the same experience. Meanwhile the business keeps sending emails about sales promotions for the same product I have been waiting months for.

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- Englewood, FL, USA • Nov 20, 2023
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Ad on f.b for a Christmas tree. Sent email to my email and said it was in China waiting to be delivered. Check with tracking 17 or sprinter . Then it stop tracking and was in Thornton China . It’s been six weeks and never tracked any results of it going anywhere after that. Don’t buy from F.B is now what I’m thinking. I feel so foolish . ??

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- Arlington, TN, USA • Nov 20, 2023
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I order a product from ibspot Nov 1. As of Nov. 20 while typing this,

I have yet to receive a tracking number after I received confirmation of it being shipped out. I emailed a rep and they told me they need more time to thoroughly track my product. In this day and age of tech, it shouldn't take long for a product to provide tracking after it is shipped. I demanded a refund but haven't heard back from them. I filed a complaint with the FTC so other people will not fall prey to this fraudulant company. Please help in investigating this company.

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- Milwaukee, WI, USA • Nov 20, 2023
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I bought a Christmas Tree. I saw a tracking label coming from China, so I checked the validity of the business and saw that scammers were using the legitimate company's name for the fraudulent product. You might want to warn them and also ohers.

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- Napa, CA, USA • Nov 16, 2023
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Online Kobalt battery chainsaw. Very good price. Paid online and received payment received documentation via emails. After not receiving the product began to ask questions. Was told product had been delivered with phony delivery schedule. Have all the emails if needed. I uploaded the files you need but the system would not let me continue. Very frustrating! Had to delete the files to continue! How may I get them to you?

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- Varnville, SC, USA • Nov 15, 2023
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I ordered a product and received at text from a Noah Burton asking for payment through Cash app. Being new to cash app I sent the money not knowing my money wasn't protected. I never received my order

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- Rialto, CA, USA • Nov 06, 2023
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The product is offered on Pinterest. I tried to order on Pinterest and was referred to the website Geuxml.com. The items I purchased on the website were two pair of boots. The items were ordered through the website once but my credit card was charged 3 times. I Received a confirmation on the order when placed, but as to shipping date haven’t received any information. I emailed and attempted to contact seller and tried tracking items but have not heard from anyone. No shipping information or date as to when I would receive items.

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- Concord, CA, USA • Nov 01, 2023
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Scammer sent following message:

The USPS package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your address in the link within 12 hours.

https://uspdv.top

(Please reply to Y, then exit the SMS, open the SMS activation link again, or copy the link to Safari browser and open it)

The US Postal team wishes you a wonderful day

Link clicks to a website that looks like an official USPS website but asks for credit card info to charge for redelivery but USPS redelivery is free

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- Petaluma, CA, USA • Oct 31, 2023
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I pare paid for firewood to be delivered to my house. They never delivered and blocked me from their site on facebook

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- Hamilton, OH, USA • Oct 22, 2023
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After ordering something from a different company this shipping company start sending emails say I need to pay for certain paper work to get the package delivered and that these fees would be refunded to me once the package arrived.

I thought this to be true. So I paid. Then they needed more money that would also be refunded. It has gotten to the point that I know this is a scam and I have called them out on it. They are still adamant that it is all true and I just need to make this one final payment.

I have told them I will not make any more payments and I am reporting them to the ScamPulse.com and they are still emailing me.

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