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Delivery Reports & Reviews (181)

- Berkeley, CA, USA
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Never received product, shipping information bounced between Jamaica NY and Shenzhen China. Conacted company and tecived message saying "they were overwhelmed with orders and no information would be able to be given" signed with as "Mary"

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- Redwood City, CA, USA
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Ad was for suitcase style travel bag. Never got it.

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- Augusta, GA, USA
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Website never sent order number after the purchase was made. Their email sends pre-made messages that look to be written by a 5 year old

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- Vallejo, CA, USA
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I ordered a shirt from them and they never sent a confirmation email or tracking number or any sort of information after the initial order. Order was never received and they did not respond to any messages or emails.

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- Oakland, CA, USA
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The website looks like a legitimate store front but had a countdown clock at the top for when a Black Friday sale would end. I realized later the countdown reset and was a way to influence panic buying. It has also been weeks since my delivery shipped and the tracking information does not update. When I contacted the business for a refund, they insisted the order was just delayed due to the holidays and only offered a 10% refund. I still have not received my items.

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- Danville, CA, USA
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I purchased a white Photo Booth with a free pack of photo paper. I also purchased an additional box of photo paper. I reached out to their customer service to let them know I never received my package. They replied back that it was delivered, and I can track it. I checked the tracking information and it just said delivered in my city no address. I emailed them again letting them know it just said the city no address and they stopped responding.

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- San Francisco, CA, USA
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Purchased 3 blankets and never received the items. The tracking shows the item never left the location. Hasn’t moved in weeks. Tried to search them, multiple websites with similar names came up.

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- Louisville, KY, USA
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It told me the same as the other person scammed. The money was taken. The order said it was shipped. I kept checking the order, which I was told was in the warehouse. There was a lot of Chinese wording. Today, my phone service warned me that the site was dangerous and to go back to safety. The shoes never came. It's been a month. Shame on Facebook for allowing dishonest scammers to advertise on their site

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- Pittsburg, CA, USA
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purchased an chaise lounge with cup holder on black Friday and never received the item. was supposed to ship 3 business days and never came. contact info is nonexistent on site when tried to reach them regarding purchased item.

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- Suitland, MD, USA
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I ordered a Ferris Wheel Christmas Tree with Santa Clause - no music. Was order around November 7, 2023. Have not received it. Texted a person named Amy [email protected] She said it was delivered and signed Upon checking, your order has been shipped out and delivered to you successfully.

You can track your parcel on the website below:

https://t.17track.net/en#nums=AM106227972CN

Logon to this site. I do not know any of these people.

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- Prescott, WI, USA
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I ordered a 24 inch game counsel. [they were buy 2 for $54.00 Free Shipping]. Paid for them. Payment was excepted. Payment went through. The product was supposed to be shipped within 48 hours. I ordered on 12-07-23. Checked on 12-11-23 it say waiting for shipping. when i tried to get ahold of said company their web site is none existing. Same thing with phone #.

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- Portland, OR, USA
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I was looking for a pair of Bundgaard boots and this website appeared in my search. I thought it was the official website because it looked legit - even the URL. Things got fishy with the confirmation and shipping emails. They were sent from strange email addresses that didn’t contain the company name ([email protected]) and the information told me to reach out to a random Hotmail email address ([email protected]) having nothing to do with the name of the company. The other huge red flag is the tracking says they are being sent directly from China, which this company would not do. We were also charged $8 more than our order amount and the company charge on my credit card is a random name. It has been 3 weeks and there is no sign of the product. The bottom of the email says they are a YTTO online team member and when I do a web search for YTTO loads of scammer reports appear. I’ve also searched the email provided within the email [email protected] and this appears in scammer reports.

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- San Pablo, CA, USA
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I saw that body and bath supposed to be having a major sale on candles. I ordered a lot of candles on Nov 10,2023. After waiting for so long I emailed and they sent me a tracking number that was invalid. I have tried to contact them several times but no response. That's when I realized I had been scammed.

They offered great sale prices to lure you in. Get your money and close down with no contact and no product. I am GREATLY disappointed as these were Christmas gifts.

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- Ronkonkoma, NY, USA
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On 10/8/23 I ordered a travelling acoustic guitar. It was supposed to be coming from a warehouse in CA. When I tracked it, it came from China to California to Hawaii. Despite many attempts at emailing the service dept., I kept being told they were forwarding the info to their logistics dept. who would send the product to me. I never received it and recently have not even heard back from the customer service dept.

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- Fremont, CA, USA
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I purchased plants from a 3rd party advertisement on Facebook, ive reported their page as well to facebook. The purchase was for $48.79, but my card was charged $54, I should have known then it was a scam. Luckily, I took screenshots of my purchase for my records. I never recieved my items ad everytime i put my order number into their website it says error. I have contacted customer service via email since there is literally no phone number listed. I received an automated response that my order was en route and i was receive a tracking number in a few days. That was over a month ago and i have not received any other response from them, a refund or my items.

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- Livermore, CA, USA
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Order A Murakan YE Bear Pillow on 10/21/2022 and still have not received product.

no contact info on website to track order.

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- Canal Winchester, OH, USA
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My daughter asked me to order this product after seeing it advertised on TikTok. The website I used was www.getmushplushies.com

I ordered the product (a weighted stuffed animal) on November 20, 2023. I was charged $24.68. On December 1st I was charged a "subscription fee" in the amount of $29.99. After doing some investigating, I found information online stating that this website is a scam. Products are not as advertised, and the "subscription fee" is purposefully hidden in attempt to defraud the consumer. Additionally, I only use this bank account for online orders and do not keep extra money in it unless I need it. Their December 1st deduction caused me an overdraft fee in the amount of $9.

I have attempted to reach out to this company for a refund twice and have received no response. Their website states that you will receive a response in 24-48 hours. I have waited 5 days and have yet to receive a response or refund. I have submitted two tickets on their website, tickets #341784 and 348777. My order number is #MUSH40221. The order still has yet to arrive. I want a refund for the initial purchase of $24.68, the "subscription fee" of $29.99, and the subsequent overdraft fee of $9. For a total of $63.67

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- Oakland, CA, USA
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Thought I was purchasing filters for a kitchen vent. Product was not delivered on date they said it would arrive. Several days later, no tracking info. It's not possible to reach a customer service person and either get information or request a refund. They took my money, and did not send the items I bought. There is no way to request a refund. If I ask my credit card company to follow up, they will cancel my card.

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- Naples, FL, USA
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I purchased multiple records from this company. They were supposed to ship out September 1st. It is November 28th and the orders haven’t even been processed. Have not received any updates, excuses for the delay, or a refund for the product they clearly do not have in stock.

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- Glenside, PA, USA
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Ordered from this website and they took my payment out of my account. I called and it is a fake number and fake email. They do not send the product.

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