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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (345)

- Duluth, MN, USA • Mar 01, 2024
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GeekSquad™ Transaction

to SUZYQ21452,

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Plan:

Member type :: Auto-subscriptions

Item :: GMG Network Secure

Product value :: 2 devices

Services :: Two years warranty

final amount :: $356.67

Your order no :: 674nUd4NO968

Your current plan renewal is done for 2 years on 01 Mar, 2024. The amount will take 24 hours to appear in your bank statements.

If you wish to change or cancel plan, ring us

(855) · 765 · 4722

I called this number and the woman on the phone said I had to cancel this on a website. She sent me to one website that didn't make sense then another www.anydesk.com. This site is for taking control of my computer. I told her I wasn't going to give them control of my computer. She started yelling at me telling me they won't get into my computer, that it was safe. I then called the real Geek Squad, they told me it was a scam and that I should report it to you.

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- Stanwood, WA, USA • Feb 29, 2024
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I received an email today from Geek Squad. They thanks me for automatically renewing my subscription with them for $479.99 for total PC security. We have never used Geek Squad for our computer security. I called the customer service number to ask what and how this was being renewed. The man on the line identified himself as Chris William. He stated that he would be able to help me with the refund process. To continue this process I needed to be at my computer. He gave me addresses to type in to my computer so that the process could be completed. This included 2 websites, neither of which was Geek Squad. He assisted as I filled out a form for the refund. When The form asked for banking information I stopped and questioned him irately! He assured me that his company works with the ScamPulse.com and that he would never ask me for my banking info as this was not allowed by the BBB. This was just to make sure the refund went to the proper bank. I told him to wait a minute while I checked my account to see if $479.99 had been withdrawn from my account by Geek Squad. I checked and there had been no withdrawal. I told him that since their had been no withdrawal, I obviously didn't need the refund and hung up on him.

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- Long Island City, NY, USA • Feb 22, 2024
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Renewal “service” from different companies

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- Pikesville, MD, USA • Feb 21, 2024
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I opened my email today (2/21/2024), a little before 10:50 am. In the email, I had an invoice from "Geek Squad", indicating that my Geek Squad subscription "automatically renewed" as the trual period ended. It also indicated that my "respected card" was charged accordingly, and that I should call 1-888-432-0149 to dispute and cancel the subscription. When I called the above number to cancel, the person on the other end of telephone wanted me to use my personal computer to cancel, but but I did not have one. He then asked what type of cellphone I had and I asked why, and I became a little apprehensive. He said he needed my card number to cancel the account and I refused to give it, since the invoice teference my "respected card", would be charged. The person said since you will not cooperate I can not help you. I advised him then that maybe the "authorities" can assist him with my request. It sounded like the person on the other end of the telephone said "**** OFF", and hung the telephone up. I saved a copy of the invoice, but when I went back to check the email again. I found no record of the email. I checked with my bank and no money had been withdrawn from my account in the amount of $438.00. The description in the email invoice was "Geek Squad band", "quanty-2 windows devices". Amount $399, tax 10%, total due $438.00. NOTE: If the item cost was $399, then 10% of $399 would have been $39.90, making the total cost $438.90, and not $438.

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- Dothan, AL, USA • Feb 09, 2024
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I received the following scam email:

Order

Email from frasier barron: Order

FB

From:frasier barron<[email protected]>

9:39 AM

To [email protected]

•

Geek-Squad

hello, lph71drj

We have received a request to renew GeekSquad Assistance since you turned on the auto-renewal function. We were just giving you information; you owe us nothing.

Summary:

Order status : Confirmed

Item : Total WDF Ultimate Antivirus

Inv No : #WDF483065498094

Quantity : 1 (for 2 user)

Period : 12 Months Service

Payment mode: Auto-Debit

Device : Mac & Windows

Total Amount : $570.95

________________________________________

1(804) 876-0190

Your current plan was extended for an additional 24 months on February 9, 2024. Your bank statements won't show the money for a whole day.

To modify or cancel your plan, give us a call.</[email protected]>

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- Chandler, TX, USA • Jan 25, 2024
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“MIROSOFT” is a scam trying to get your bank account number! Disguised as Best Buy Geek Squad they fixed my computer remotely and loaded software for malware and blocker. Never once did they correct me when discussed a prior call with “Geek Squad” them the day before, told them about my maintenance agreement I signed when I purchased my computer at Best Buy. The entire time believing they were Geek Squad. Then they wanted a payment of $799 for 3 year maintenance agreement by check to “MIROSOFT LLC” that they scanned into my computer and then deleted. Since, I have locked my bank account, stopped payment on the check and Best Buy is cleaning my laptop. Beware MIROSOFT LLC

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- Southern Pines, NC, USA • Jan 10, 2024
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First I got this email from Matt Frick saying he was with Geek Squad. [email protected]. He said that I had taken out a subscription for tech service at the Geek Squad. There were several phone numbers they used in the various communications. Then I received an email from a "fake" PayPal asking if I wanted to modify my subscription. I called the number and immediately then knew it was a scam. I purchased my computer from Staples and not Best Buy. The Geek Squad is ONLY at Best Buy. The scammers didn't know that, so I told them that and that I was calling the authorities on them. That was the last communication I had with them. I have a page to attach with a copy of all their correspondence. I hope you can put them out of business. Again, I have copies of all their emails that I am happy to send you if you will provide an email. Thank you.

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- Dawsonville, GA, USA • Jan 10, 2024
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RECEIVED AN EMAIL FROM GEEK SQUAD STATING THANK YOU FOR YOUR PAYMENT OF $499.00 TRANSACTION ID 6WE3EWRDFRET ON JAN 10, 2024 FOR INTERNET SECURITY. I HAVE NEVER HAD ANY DEALINGS WITH GEEK SQUAD NOR HAS ANYONE IN MY HOUSEHOLD. WHEN I CALLED THE NUMBER ON THE RECEIPT 805-254-4514 THE GENTLEMEN WANTED ME TO GIVE HIM ACCESS TO MY CELL PHONE. I INFORMED HIM THAT I DO NOT HAVE NOR HAVE I EVER USED THEIR SERVICES. HE STATED THAT THERE HAVE BEEN 3 CHARGES ($129.00, $399.00 AND NOW $499.00) MADE.

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- North Augusta, SC, USA
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wanted access to my computer then wanted to access my bank account to check on a refund that was supposedly sent.

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- Dothan, AL, USA
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I received a scam email on 12/12/2023 at 9:24 am Central. The attached document should include important additional information.

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- Cottage Grove, MN, USA
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Received this e-mail:

Dear Valued Subscriber,

We hope this message finds you in good health and high spirits.

It is with great pleasure that we bring to your attention the recent generation of an invoice for the exceptional services we have provided to you.

if you have any questions or concerns please do not hesitate to contact us

Customer Care: @1 (833) 274-6304

Thank you for your prompt attention to this matter. If you have any further inquiries, please don't hesitate to reach out. @1 (833) 274-6304

Also had an invoice number, customer ID, and order number listed as well as a link.

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- Philadelphia, PA, USA
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I received this message via email:

Merlin Sutt <[email protected]>

Attachments

7:56?AM (4 hours ago)

to me

Your happiness is our priority, and we are eagerly embracing the

responsibility that comes with your order. We're not just meeting

expectations; we're surpassing them to create a lasting impression

that mirrors the joy you've brought to this collaboration.</[email protected]>

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- San Antonio, TX, USA
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Thank You For Choosing Us : #28083472

GeekSquad <[email protected]>

gahyungkim0511

GEEK SQUAD

Date : Nov-28-2023

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Order Details:

Purchase ID : #AR427012480276

Description : Total AV Ultimate

Device : Mac & Windows

Order status : Confirmed

Total Amount : $341.99

________________________________________

The amount will take Up to 24 hours to appear in your bank statements.

Contact us if you want to modify or cancel your plan.

+ I 9 I 3 5 3 5 8 4 7 6</[email protected]>

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- Brooklyn, NY, USA
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On November 30th, 2023, I received an email from an Emmalee Lora (email address [email protected]) representing Geek Squad TM. It is a bill for $311.95-Widget-Mac & Windows

Item-GTR BT Pro

Quantity-2 (for 3 devices)

Valid-24 mons. service

Order #4505732356

Phone # 1-818-356-8372

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- Tonasket, WA, USA
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Service 1: Computer Repair

1Year

$249.99

$249.99

Service 2: Virus Removal Protection

1Year

$149.99

$149.99

Subtotal: $399.98

Discount Offer (5%): $19.99

Total: $379.99

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- Cleveland, OH, USA
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I received an email claiming to be Geek Squad I think is a scam. I never used them. It is a renewal. It stated I set up an auto renewal I don't know what they are talking about. Coverage will run out on November 27th. That is today. Charging $301.97. It states call 833-273-7288 to cancel. I called the number. A man answered Geek Squad. He asked for my invoice number. I gave the number at the top of the email. Order confirmation number 6166673419. I questioned him. He said if any money is taken we will issue a refund. I did not give him a chance to ask for information. He hung up on me. I don't want this to happen to anyone else. This is the time of the year they come with this junk.

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- Center City, MN, USA
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Email saying I owed the money for my computer that is bought and paid for why would I pay again. Then he said it was for a years sub for fraud protection . I told him I would never ordered that being on disability and no money coming in. And told him firmly what an inconvenience it was to bed 8ver to get my computer plugged in. He then said ok ma'am I'll just do it from here just turn your computer on. I then said well I'm not letting you take control of my computer and he hung up. Now I'm scared to use it now what ?

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- Pearland, TX, USA
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Forgive us for the delay, but we’re here to let you know that you’ve been charged $ 389.80 in the amount of time you’d need to pay for your plan (GS-Tech 23) that’s scheduled to automatically renew today.

Overview:

Product Name: GS-Tech 23

User : O3-PC

period : 36 months

Product key : GS23N9XPtT87B

Paid Amount : $ 389.80

Mode of payment: Online

Your whole deduction of money will be taken out of your account in 24 hrs.

If you wish to cancel this plan, call us before 24 hrs.

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- Hinckley, MN, USA
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Stating order #3546684699 for Win-Tech 23 plan. Product key GS23A7jYXC3A. Total amount 322.99. Phone number 1-805-317-6102. Duratioñ 36 months. Total 32299. That I had to respond within 48 hours to cancel. Since I never ordered this, l responded with email that it is a scam, did they want to talk to my attorney. They made it sound like they already got this 322.99.

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- Kihei, HI, USA
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The scammer email said I had pre-paid $255 out of my bank account for a product I did not buy. They offered a phone number to call to cancel or change.

I did not call. Obviously they were wanting me to reveal my bank account number to "refund" my $255.

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Geek Squad Imposter/Spoof Contacts

Geek Squad Imposter/Spoof associated photos:


Phone:
+1 (802) 214-2006 0 0
+1 (888) 271-1578 0 0
+1 (805) 725-5623 0 0
+1 (802) 466-6734 0 0

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