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Product Not Received/No Refund

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Product Not Received/No Refund Reports & Reviews (145)

- Greeley, CO, USA • Apr 21, 2025
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My Orders

Order

129103-688400

Status

SHIPPED

Total Price

$ 64.53

Date

2025-03-14

White Magnolia Tree in 30'' Glossy White Globe Planter

White Magnolia Tree in 30'' Glossy White Globe Planter

$ 42.98

x

1

=

42.98

48'' Casa Moderna glass plate planter with white water lilies

48'' Casa Moderna glass plate planter with white water lilies

$ 24.95

x

1

=

24.95

Pink Phalaenopsis Orchids Floral Arrangement in Medium Gold Planter

Pink Phalaenopsis Orchids Floral Arrangement in Medium Gold Planter

Free Gift

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- Billings, MT, USA • Apr 21, 2025
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I saw this product on Facebook originally with lots of reviews and videos. The website look legitimate. It was I think even through shop which I ordered through a lot. So I ordered on March 2nd and I still haven't received the product. When I check the tracking number it's all in Chinese and I don't recognize the website. I emailed the company and they said it was in transit so they couldn't refund my money or cancel my order. But it's been almost 2 months now. I emailed them again because now it's saying it was delivered on April 14th but I did not receive it. It's saying it was delivered through USPS.

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- Elkridge, MD, USA • Apr 18, 2025
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Placed order for skin lotion and razors on 3/9/25. Order not received. “Undeliverable” error messages when trying to contact company via email.

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- Largo, FL, USA • Apr 15, 2025
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They sent an email that the delivery wass made. No delivery made. Made NUMEROUS calls, emails and nothing. The phone just hangs up.

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- Ashland, OH, USA • Apr 15, 2025
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It looked like a legit business online. I ordered a pillow before Christmas as a Christmas gift. The item didn't indicate it was to be shipped from oversees. I even purchased it with insurance and have yet to have a new one set or reimbursed. I have contacted their support via e-mail. There is no phone number on their website. Support continues to claim they are trying to resolve it, but the order was placed December 16th.

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- Farmington, MN, USA • Apr 15, 2025
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My Ellora order took almost a month to arrive and when it did it was not delivered and held at the post office for additional postage. I did not pay it.

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- Gilbert, MN, USA • Apr 14, 2025
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I tried to cancel the shed I ordered. There is no contact. I thought by using my debit card, it would be protected by my bank, but it is not.

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- Fort Lauderdale, FL, USA • Apr 13, 2025
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Ordered Giani lashes. beginning of MARCH. Olivia, at Giani, states they were delivered and the delivery is " out of our hands" and to call the shipping company.

What kind of customer service is that?

BOTTOM LINE--Order was not delivvered. I asked for a refund . They continue to send me a bot response to check with shippers. it is a bot on the other end not providing refunds and my order was never received

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- Aberdeen, SD, USA • Apr 10, 2025
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I purchased their product over a month ago and still haven't received it. They refuse to give me a phone number to contact, a tracking number, or a refund. They repeatedly send the same email saying, "the package will arrive in 3-5 days." I should have known because the item is meant for children but the disclsimer on the site states not for kids under 13. Also, no address or phone number listed on their site.

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- Buffalo, NY, USA • Apr 09, 2025
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Purchased two backpacks from the website and the products were never sent. Upon requesting refunds and or cancelling my order, the company promised to send the products, but still never sent them and refused to cancel my order or refund me.

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- Seattle, WA, USA
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order placed through the website and tracking information sent quicly. 6 weeks passed with no updated. contacted support via email, no phone number available. stated they were looking into it. updates every few weeks and finally an answer from "owner" stating there were multiple shippin errors and would be resovled in the next week. 4 weeks later nothing.

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- Brooklyn, NY, USA
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On 12-4-24 ordered a watch from TRUMP Watches.com. Filled out information on line, paid by credit card. Ordered as a birthday gift for a family member . March birthday has come and gone and NO WATCH. Asked serveral times via email for a refund , no refund issued . In an email, Trump watch staff stated, we will not refund, not our policy. But online policy stated , "refund at our discreation on a case by case basis".

Paid for a watch thet never arrived .

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- Albany, NY, USA
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Was ordering Software for a University. Vendor never supplied it and never send activations. Just stole the money. Emails did not work, chat did not work phone# would ring and receive no answer

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- Rochester, NY, USA
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They gave me fake invoice and no confirmation for my order

The phone number associated wit the website doesn’t work jus ring and ring and also the address is bogus

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- Pleasant Valley, NY, USA
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Someone I know told me about this website, and said they had good quality shoes. I ordered when they were having an “anniversary sale”. I never received a confirmation number or anything, so I reached out, and they said it was because a delay in Denmark where the shoes were being made. Weeks have gone by and I have not received any record this order exists minus my card being charged. I have emailed the company several times, and get the run around every time

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- Canton, CT, USA
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Purchased an item for 937.50 . Website says it will ship in 3 days. This was two weeks ago . They refuse to refund me provide tracking and respond to emails now . Two weeks ago they said it shipped and now today they say it hasn’t shipped and they will not ship it

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- Scottsdale, AZ, USA
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I placed an oder for a large bag of trail mix from Supply Center USA on 2/28/25 and have not recieved my order yet. Today is 4/4/25. I tried to use the tracking number they gave me but have been unsuccessful with that. I sent them an email about my order and received no response. Please be aware of this company. They are scammers. I read reviews from others not receiving their orders either. I

recently googled their location and it is some random building on google maps. Also, I went back onto their website and realized (a little too late) they have no direct contact phone number. I recommend DO NOT oder anything from this scammer company! Trying to get a refund thru their website was a ridiculous process it kept linking me into a constant repetitive loop that got me no where/ with no refund!

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- Windsor, CO, USA
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Facebook post for Hey Dude sale. Link page looked exactly like Heydude website. Made order in December. Confirmation email came from femmemood.com and credit card statement was from AWX.VSDCFINDGALSHIRTMALL. NEver did get the order. I sent an email to customer service, they sent me a fake tracking number, I let them know, they made excuses and said the package was lost. They refused a refund and made hardship excuses. I researched the website and credit card transaction and found out it was a fraudulent company. I sent another email, they tried to negotiate a refund and tried to get me to accept lesser amounts of a refund. After 5 refusals to negotiate and demanding a full refund they sent and email on 2/17/2024 saying the refund would take 15-25 working days. I sent another email 50 days later inquiring about not receiving a refund. They are no longer responding. Still no refund

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- Beverly Hills, CA, USA
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Product purchased with usual online procedure. Claimed immediate shipping with tracking number via obscure China based shipper (BESTFULFILL). According to tracking log, transit time and USA customs clearance 22 days later in Chicago. Again, all according to China tracking log, package ends up in USPS system in Atlanta. Finds its way to Los Angeles, then gets the classic “late but still on its way. In transit to next facility. 4 days later all tracking information stops. This is a full month time period from purported shipping from China to the USPS “disappearance”.

Multiple emails to Boxhero customer service asking for updates (and ultimately a refund) resulted in cookie cutter responses and eventually no response at all. MULTIPLE requests for the actual USPS tracking number fell on blind eyed. Likely all responses were preprogrammed/automated. Some had a name attached, some did not.

42 days later no product delivered, so I turned the matter over to my bank.

Small amount of money, but unethical business practices dictated reporting.

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- Fort Lauderdale, FL, USA
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Ordered a ring from this bogus company. The only customization was increasing the karat from 2 to 3. The company said it would take 15-20 days production before it would get sent out. It has now been well over a month. When I requested a refund and updates multiple times they have refused to refund me and continue to tell me due to the customization it is still in production. They have not advised why there is a delay. At this point I am not expecting to receive anything. This company is a major scam and I have reported them to my bank.

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