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Product Not Received/No Refund

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Product Not Received/No Refund Reports & Reviews (145)

- Fairdale, KY, USA
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My packageof 3 bottles of hair serum was ordeted 10 days AGO, with ZERO movements since. Ive wrote them on IG they read my messages but do not respond. They scammed me out of almost 50.00.

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- Port Saint Lucie, FL, USA
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JANUARY 14TH, 2025 I ATTEMPTED TO PURCHASE 1 BOTTLE OF YOUR GUMMIES FOR MY HUSBAND AT THE COST OF $39.99. WITHIN A MATTER OF 5 MINUTES I WAS CHARGED $239.88.

I IMMEDIATELY CALLED YOUR CUSTOMER SERVICE AND SAID THAT WAS A MISTAKE AND I JUST WANTED TO GET 1 BOTTLE. THEY TOLD ME I WOULD HAVE TO WAIT TIL THE PACKAGE CAME AND SEND IT BACK. I RECEIVED AN RMA #.

JANUARY 23rd, 2025 I SENT PACKAGE BACK UNOPENED.

FEBRUARY 5th, 2025 I SPOKE WITH A SUPERVISOR NAMED LAURA WHO STATED SHE WAS GOING TO HAVE THE BILLING DEPARTMENT SENT MY MONEY BACK. I CALL EVERY OTHER DAY ONLY TO BE TOLD THAT IT IS ON IT’S WAY.

MARCH 10th, 2025 IT IS NOW ALMOST 2 MONTHS SINCE I REQUESTED MY MONEY BACK. I AM A SENIOR AND LIVE ON MY SOCIAL SECURITY AND CANNOT AFFORD TO LOSE ALL T HIS MONEY. I WOULD APPRECIATE3 ANYTHING YOU MAY BE ABLE TO DO FOR ME.

UNFORTUNATELY, MY NEXT STEP IS TO REPORT YOUR COMPANY TO THE DISTRICT ATTORNEY.

PLEASE HAVE THE COMPANY RETURN MY MONEY. BELOW PLEASE FIND MY INFORMATION.

THANKING YOU IN ADVANCE FOR YOUR IMMEDIATE ATTENTION TO THIS REQUEST.

PATRICIA BARBERA

398 NW SHERRY LANE

PORT ST, LUCIE, FL 34986

631-905-5559

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- Tupelo, MS, USA
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I ordered some hair products during the holidays. They learned that the item was lost via the delivery courier. Over the last month, I have reached out to them 4 times requesting my money back. The reason at this part that I think it’s a scam is because instead of giving me a refund, they keep offering a replacement of which they have not sent or provided a new tracking number. It’s getting ridiculous. At this point it’s not entirely about the money, they keep offering things they aren’t following through with.

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- Cheyenne, WY, USA
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Placed an order back in november for christmas gifts. Never received my order and contacted them to let them know. In january they said they would resend my order, and now it is march 14th and still mo order.

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- Newbury Park, CA, USA
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My wife purchase a pillow for 100.00 it was ordered 2 months ago. It says in transit but nothing has changed since. My wife has sent numerous emails and she received generic emails, now I am emailing them and received same exact emails. Nothing is being done and now that I’ve read more about them, everyone has had this experience whether bought through them directly or Amazon.

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- Millburn, NJ, USA
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Ordered keychain and plush doll never recieved begged me not to cancel promised order would be delivered it never was and they stopped answering my texts

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- Axtell, TX, USA
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Order never received

Promised shipments sent to wrong address

No refund

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- Paducah, KY, USA
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Offered a product, a vitamin supplement, I ordered it on January 16. On January 17 it said “it shipped”, on January 22 the “founder” emailed me that she checked on my shipment is taking longer than expected because it is “peak shipping season”, then 22 emails advertising the products they sell with “sale codes” or advice from the founder of Nuora named Evelyn using email, [email protected], then after no direct contact about the order until February 23 “Evelyn” then tells me that the shipping may take 2-3 weeks, at this point it’s already been 38 days since placing the order, and gives me another code to “order more”, then on March 7th the status of my order changed and now says that my package was delivered on February 20th to my mailbox, which it never was. I emailed the customer support email and told them I never received my package and requested a refund on March 7th, which now someone named “Jera” said for me to check my mailbox and my property to see if it was delivered and if I can’t find it to take it up with usps. Well I can tell you that it was not ever delivered, it is not “on my property” and I firmly believe that it is a scam. The other thing I thought was very strange is that this “American made” product was for some reason shipping from overseas… I may have gotten scammed out of $68 but please help prevent others from getting scammed also

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- Lambertville, NJ, USA
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Ordered and item on January 31. Never was told it would come from overseas. February 11 - I cancelled order - tracking it to customs. As of February 27th I found out they billed me on February 1st. Item has still not been received.

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- Tolleson, AZ, USA
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17TRACK and a Chinese company ravinox is being used as a scam SDH Express Chinese company is fraudulently using 17TRACK as part of the scam!

I never received my order that I placed on line from a company named ravinox.com

Address: 1415 Fell Ave, Bloomington, IL 61701, United States and

Address: 511 Mondell St, Thermopolis, WY 82443, United States

Email: [email protected]

payment to CÔNG TY TNHH BÌNH AN VIE

I checked my tracking information and it shows detail when it left China to my house however I never received anything because 17TRACK and a Chinese company ravinox SDH Express Chinese never delivered!

' STAY ' away from this SCAM company they take your money and never deliver your item/s purchased they are using 17track fraudulently!

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- Erie, PA, USA
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On January 26, 2025, I ordered a pin from Pridebooth.com. I received an order confirmation email saying I would be notified when product was shipped and my credit card was charged. I emailed them 3 times to ask when it would be shipped and never received a reply. There was no phone number on the website and only an email to contact them: [email protected]

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- Lynbrook, NY, USA
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Yes, I placed an order with said company and they used a phony Chinese delivery company that marked my order as delivered and they never delivered it. They provided me with a PHONY/FAKE Chinese tracking # that my post office could not use. There is no phone # on the Website and when they reach out to you via phone in an attempt to ask you to order again? They hang up on you when you inquire about the scam.

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- Valley Center, KS, USA
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Never received my order made on Feb, 8, 2025. The shipping policy says 1-2 to fill and 37 to ship. Have emailed their support team. No response as of yet

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- Evanston, WY, USA
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I was on Facebook and saw an ad for Comfrt clothing hoodies stating there was a discount on all clothing. I clicked it took me to a site that looked exactly like Comfrt website. Chose the clothes received a confirmation and that's when I realized this was a scam, email did not state Comfrt it stated [email protected]. Then I received an email with tracking number linked to a scammer site called Track718 it states it was delivered, and it never was.

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- Conroe, TX, USA
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I needed a riding lawn mower found this awesome deal so I thought. Made the purchase and never received my product and money spent was $225.50 before payment was stopped. Tried to call and emailed with no response.

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- Erie, PA, USA
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I ordered a Generac generator for $2,199.00 from the website pansgear.com The payment was recorded on my credit card as CALIFORNIAPEERSUPPORT. I never received the generator. The phone numner has no voicemail set up. I got no response from emailing. The chat option on the website just gives an automated response.

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- Lilly, PA, USA
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I order three pillows on November 27th of 2024. it took three weeks to even get a confirmation number and a shipping signal. once there was a shipping signal it took another month to get one of the three pillows. every time I tried reaching out to see where the other pillows were I would get one email back but then all contact would stop.

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- Sheridan, WY, USA
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Wearesnugs.com took my money and never sent me my products. There are a slew of others that experienced the same thing when being charged for merchandise that never was received or shipped out. Please beware and do not purchase from wearesnugs.com.

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- Sheridan, WY, USA
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Placed an order for cologne and waited 11 days for a confirmation number or tracking number and no product.

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- Columbus, OH, USA
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The company has yet to deliver my product from purchase on January 20th 2025, it took one day to process my money, but as of yet it has yet to deliver. The contact Jennie Tran has given me the wait patiently dialog every time I've tried to cancel my order. And also given me 2 different tracking numbers from http://ywbzexpress.com/track.html?c=YWBZ2025018193 and 92144903627188110008716943 SHANGHAI. And the other from JAMAICA, NY, 11430.

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