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Rocket Commerce

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Rocket Commerce Reports & Reviews (698)

H-B Naylor

I ordered the same wires as everybody else seems to have, and with the same result.

+1

Initial means of contact: I was in an app (PCH App) late on July 13th, 2020 & saw their ad for charging cables. I'd been looking for these cables, so I selected a cable to purchase, which led to another page to inform me of the delivery charge and then to another page of a related item to buy and next to a third page to do likewise. Total cost $35.87. Attached is a screenshot of the items just mentioned.

I ordered 3 cables July 7th. paid about £18. Nothing arrived so I emailed them. I have written many times to them in return apologetic emails, promises to refund my money, to resend cables. They blame the shipping company. They even told me they HAD refunded me and blamed my bank!
Last time, I was quite firm and asked clearly for my money back. Keep the cables, the time has passed.
Nearly 6 months on. Nothing. My next step would be to see if my bank could retrieve the money but I’ve sort of given up hope which I suppose is what they expect us poor saps to do.

+1

Hi email address, is [email protected]. Good luc

Have a look at my post above, not sure which name I used now, Ivor Headache or Chris P Bacon. I’m going to see if I can find an address for a Miami police dept near to them and I’m going to file a complaint with the Miami police. Sure that if enough of us Bombard the police over there, they will get pretty pi...d off with F K Commerce!

What email address did you use to contact them please?

Well it's good to know that I'm not alone. I ordered 3 charging cables at beginning of August '20 and guess what? No cables delivered. Have e-mailed 4 times and have had the same excuses as others I.e problems with production (in China) then distribution and lastly Covid 19. WARNING DO NOT ORDER ANYTHING FROM THIS COMPANY THEY ARE JUST SCAMMERS !

+1

I ordered mine June 5th. Suprised that mine just arrived October 15th

I ordered 3 iphone charging leads and eventually got 3 leads but not for iphone, been trying to contact RocketCommerce to no avail..
Problem is, when being advertise the name RocketCommerce doesn't show up until payment.

I have the same problem ordered 3 chargers in July and have not recieved my product. I even ask for a refund. No respond. If anyone start a class act, I am in.

+2

I disputed charge thru my credit card.

I ordered mine June 5th. Suprised that mine just arrived October 15th

I ordered a super charger in August and I'm still getting fobbed off. Scammers- I will be contacting my credit card company for them to pursue. Stay away and do NOT part with your money.

+1

Like everyone else not recd the lead I ordered in July, they answered all my queries until I asked for my money back, now they have not returned my email.! I have noticed that the advert that was so prolific has now disappeared too!
Looks like I’ve not got a chance of getting my money back!

Placed and order 2 months ago never received the cables and requested numerous times for refund never received either fake, scam company

- San Francisco, CA, USA

I discovered one of the advertisers you see when playing games is a fraud and stole my money. They advertised these great phone charges that have cords that don't wear out from bending and the ends rotate. The company name is Super Charge. Their email is [email protected]. I bought two chargers from them over 2 months ago. I still have nothing to show for that money! I started emailing them to ask where my cords where and got a pack of lies in response. They even sent me a fake link with a tracking number for a delivery company that does exist!!! After I threatened to do this report they offered to give me back 25% but also gave me some crazy about them losing money by even doing that.

DO NOT ORDER FROM THIS COMPANY. 2ND AUGUST I ODERED 3 CHARGERS.IT IS NOW 13TH OCTOBER. I HAVE EMAILED TIME AND TIME AGAIN. I GOT BACK THE SAME EXCUSES AS EVERYONE ELSE HAS. IVE ASKED OVER AND OVER AGAIN FOR A REFUND BUT NOTHING. I WISH I HAD READ THESE REVEIWS BEFORE I HAD ORDERED.
ITS ALL A BIG SHAM. LIES, LIES AND MORE LIES. ALL THEY DO IS STEAL EVERYONES MONEY. VERY BIG THIEVES.

+3

I to ordered in august and still have nothing not even a tracking number! Class action needed!

Tosha hi, I agree, looking at just Trust Pilot and this web site there would appear to be hundreds of us who been scammed. I have no idea of the cost of bringing a class action and the worry is they would file for a chapter 11. The other problem is they seem to use so many different names you couldn’t be sure if you were suing the right people! I have an address of, Miami, Florida 33130, US, from LinkedIn but I don’t know if this is them!

I paid for 2 super chargers in July...unfortunately we are on October...and nothing. I'll take care now. I phoned from France to Florida...15€ phoning fees..I received 3 mails that told me all is ok i ll get them soon..what is their sense of soon?

I ordered 4 charging cables on 8/1/20 my total was $41.88. Charged to my card. As of 10/9/20 I have not received the product nor has the tracking information been updated. When I asked for a refund on 9/23/20,
I get the following:
Thank you for reaching here and we apologize for the inconvenience and delay.

We are currently facing some difficulties in our payment processor and as soon as we get it fixed, we will process your refund.

That's funny they did not have a problem when I ordered the product! Needless to say I filed a dispute with my card company.

Same problem as everyone else - I'ver asked my bank to pull the transactions
23 Jul 2020 ROCKETCOMMERCE £17.94
23 Jul 2020 ROCKETCOMMERCE £ 4.97
Total Scammers

+1

I also ordered 3 chargers from Rocket Commerce, back in August, and still haven't received them. I emailed them numerous times, and every time they told me, "not to worry, they're on their way". I asked for a refund, which they denied me as well. $30 is a lot of money, when you only get $650 a month, from Social Security. I'm pissed!

+1

I like everyone else placed an order on 07/07/20 and have never received anything I have sent numerous emails and they reply COVID-19 has delayed dispatch and the next excuse was dispatched and having trouble with the delivery service they gave a tracking number that didn’t exist I have today requested my money back STAY AWAY FROM THIS COMPANY I still have not received my order.

This is crazy! I, too ordered 3 super chargers back in august. They got these money but where the hell is my product? One was for myself, one for my husband and one for my grand daughter for her birthday NEXT WEEK! Now what.

+1

I ordered 3 iPhone chargers from this company over 3 months ago and still not received them and they keep saying it’s the COVID-19, I got them for my granddaughter for Christmas I’ve now lost £17.95 which I couldn’t afford so please don’t trust this company

Interested in a class action lawsuit? I'm tired of messing with these people.

Ordinato 1 super charget lightning il 17 luglio 2020... Mai visto nulla! I soldi se li son presi subito.. Ancora oggi nulla in arrivo... State lontani da questa società... Buttate solo i soldi dalla finestra

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