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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (329)

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I ordered flowers for Easter from several different florists. I used "Blossom Flower Delivery" for my son and wife and when the order was placed the order was to be delivered, as all the others, on Wednesday April 13th. Unfortunately, due to supply shortages, all orders were delayed by at least a day. Blossum said "next delivery day" which should have been the 14th. However, I received an email telling me that the flowers were still not able to be delivered and the day for delivery was now Saturday the 16th (the day before Easter) I called and was TOLD verbally that the flowers would be delivered on Saturday. Well Saturday came and went and so did Easter. I called regarding this problem (website for "refund" was not working on Saturday, Sunday and Monday (today) ) and was put on hold to have the representative tell me that the order would be delivered today. I explained that this is not acceptable, I sent the flowers FOR EASTER not the day after Easter. He then put me on hold and came back on to say that the delivery driver was not answering his calls and/or text message and that he would give me d$10.00 off of my $97.00 order if I would agree to have them delivered today.. I refused and demanded to have my money refunded. He said "well we can't do that since the flowers are out for delivery. I explained as nicely as possible, that this is not acceptable and I asked to speak to a supervisor, he told me he was the supervisor and that he was going to put me on hold again... I said "DO NOT put me back on hold, just tell me what your going to do about my refund. He said not going to refund and put me back on hold. I hung up and called my credit card company. This is a short version of my 40 minutes on hold... DO NOT PURCHASE FROM THEM...

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Ordered a nice bouquet for $97.00 in morning day before a funeral in TX. They charged my card. In the afternoon got a random text saying they could not fulfill the order from a 971 area code. It stated for $22 more they could find another shop to deliver the flowers. I called the 877 # customer service and spoke to someone who sounded like they were outside in the wind and foreign. Could not clearly understand them. She said she could not reverse my charges but in 2-6 days once the Finance Dept handled it I would get my money back. I called an actual local florist shop to fulfill the order. The local florist shop said they were a scam and they are not a florist shop but call in orders to them to fulfill. She said they will not work with them.

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Ordered flowers to be delivered on March 30th. They didn't come. On March 31st I called and cancelled the order since we were going out of town. On April 1st they were delivered to a empty house, sat outside in the cold and wind. They ended up all over the lawn, ruined. Called to get a refund and keep getting emails from someone who does not understand what I am saying or doesn't want to give the refund. last time using this scam company.

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I called to order the calming comfort flowers for my grandmas funeral. When ordered I told the lady I wanted all flowers blue because that was my grandmas favorite color. They said ok. So I go to the viewing of my grandmother the flowers are there at the funeral home. They don’t look like the ones I ordered NOT EVEN ONE FLOWER WAS BLUE. They were pink white and yellow I called the company 800 number talked with Myra she told me to send pic of flowers so I emailed them. So I called today 4/1/22 day of funeral and she is trying to tell me she has never received email I said there is no way I sent it to you twice and she just kept going back and fourth then she wanted to give me a 7 dallor and something cent refund fund I refused then she was like oh wait I think I got the email she said I’m sorry they weren’t blue they must’ve been out well you could’ve told me that over the phone. Then I could’ve changed the color instead of sending me colors you choose so then she was like well I can give you 14 dallors and some change I said no that’s not what I ordered so I said you charged this and that and this and I gave you a 5 dallor tip she said well I can give you the tip back too so then offered 19.99 refund below I will put the flowers we supposed to have gotten to the ones that were delivered. I would t recommend any one to ever order from them ever they are a SCAM.the first pick is the order they sent us the pink white and yellow second pic is the flowers we ordered in blue. So they knew they sent the wrong ones and scamming people for their money
Scammers sent wrong flowers
Scammers sent wrong flowers

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BEWARE of this place!
I ordered flowers for my mother's birthday, and they let you pick your date.
48 hours later her flowers are still not delivered!
When I called the shop, I was told that they didn't have any flowers and they were waiting for their supplier to deliver. Then I was told the flowers were on a delivery truck and going to be delivered before 6 pm. It was 75 degrees in AZ today, and when I asked how the flowers were kept fresh, I was told that the truck is ventilated, and the driver is spraying the flowers with water to keep them fresh and healthy.
The owner whose name is "Tim" is aware of the issues but his last can't be given out or his email address. Tim, you need to close your doors. Don't let people pick the date they want flowers delivered if you can't fulfill your orders. This place is family owned, really?
I have been lied to for 2 days and spent $70 for an Elegant Garden Bouquet, then an additional cost for delivery and tip to the driver... When I asked for a discount, I was offered a $10 credit for the next time! I will never use this place again.
Thankful this was only a birthday gift and not a wedding or funeral.
I wish I had looked at reviews before ordering from here!

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I ordered flowers for my sisters birthday almost 3 weeks in advance. She never got them. I called the day AFTER her birthday and was told they would have to contact the delivery driver? WTH? I have called them twice and still no refund. I will be seeking small claims with this one.

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Terrible company.
They state in their website that they do same day delivery, which I paid for. Then they call me at the end of the day to let me know they have switched delivery to the next day due to some lack of fresh flowers issue. Flowers are a very emotional thing and in this case, the recipient was quite hurt about not having flowers on an occasion everyone else around her had received theirs. They didn't make sense anymore the next day and no amount of credit gift certificates will make up for that. It sucked for everyone. I also got a lot of attitude from the person on the phone, no options offered at all. Just bad.

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I ordered an arrangement for a friend that was to be delivered 48 hours ago. The nice girl from Bangladesh explained that the driver got confused and may have delivered them to someone else's house and that a full investigation would commence. Yeah, right. She even called me back when I said not to bother and would cancel the charge on my card and then hung. She pleaded with me not to do that. Weird! It's probably cheaper and faster to grow your own, arrange it, and walk it over. They sure did collect a lot of personal information though.

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Do yourself a favor, don't order from these people. My order was delivered to the wrong address, even though I received a confirmation of delivery. I called repeatedly for them to correct their mistake. It took a week of me calling them daily to resend the delivery.

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I ordered flowers to be delivered to a friend with same-day delivery. By the next day, they still had not been delivered. I called customer service see what was going on. They said their system indicated it had been delivered, but they would check with the delivery team to see what happened and send out a new bouquet within 24 hours.

36 hours later, still no delivery. I called to ask for a refund. They said that, if the flowers had not been delivered until 48 hours after my original call, then they would automatically refund my account. The next day (outside the 48-hour window), still no delivery and no refund.

I called them back to demand a refund, and they tried to go into the same song-and-dance that they would have to contact the delivery team and would send out a new bouquet. I told them that answer was unacceptable, relayed my story to them again, and demanded the refund. Jake, the customer service guy, finally said that a refund had been authorized and I should expect the refund notice with a couple of day.

A week later, it's been crickets. I have not heard a word from Blossom Flower Delivery about a refund. They never credited my payment method. I was only able to get my money back when I disputed the charge with Visa. Run away from this company.

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This company is terrible. They will charge you, then charge you more, then NEVER actually fulfill the order. Avoid! I ordered flowers for a funeral a week ahead of time. The day of the funeral I received an email saying they would need $30 more because the flowers were not in stock. I called, spoke to them, authorized the additional money because there was no time to order from somewhere else. I was told I would get an emailed confirmation. I did not - my credit card was charged, but no confirmation email. I heard nothing more. I reached out to the funeral the day after the service since I got no notice that the flowers had been delivered. THEY WERE NEVER DELIVERED. I wrote to the company asking what happened and received a reply that they had not been able to get the arrangement delivered to the funeral and that, now a day AFTER the service, I could have the flowers delivered somewhere else. I never would have even known they didn’t actually fulfill the order unless I had called to check! This is absolutely shameful, to fail to deliver funeral arrangements. NEVER USE THIS COMPANY.

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Ordered flowers, for same day delivery online from them, they called me up and said that if i wanted to have the flowers delivered it would cost 20$ more. or i could have half the order for the price i paid. i told them to cancle the hole order because what Lize was saing did not make any sence. she told me it was cancled and i will get a confermation email, which i have not received yet. stay far away from this company.

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My husband had ordered roses for Valentine’s Day;
, $170 , 5pm roles around and no flowers, at this point I’m emailing as I cannot call because when you do it rings once then a busy signal. My husband was on the phone for 1.5 hours trying to figure out a solution. They said they were being delivered and cannot cancel or refund order. The flowers were delivered at 10:15pm when we were all in bed and they froze over night. They weren’t even wrapped up. I sent emails, called, my husband called. They refused to send other flowers as they said there is a flower shortage, ya ok. It states on their website they will do that. Nope, offered us 30% refund which we have not seen. They are horrible to deal with, I hope no one else falls this bull [censored].

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Similar experience to everyone posting here - ordered flowers because they came up as a local florist in New Jersey near my daughter's school. Day came and went, four phone calls with customer service, which were from numbers spoofing other local numbers near me including a hospital, and they said they were delivered, but they never were. Promised redelivery of another bouquet of flowers and balloons, never happened. The customer service is from the Phillipines, the company is impersonating a local business and using your own local area code to spoof numbers to call you back - they are a complete scam. Going to end disputing the charge with AmEx for the flowers, they will never issue a refund and now have my credit card info to boot. The site online should be taken down, it's fraud all the way.

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Ordered plant in container shown on website by ph for delivery ASAP; advised that it would b same-day. Received text delivery delayed 3 days. Received 2nd text advising of substitute. Called twice and verified plant would b delivered. Discovered fresh cut were delivered in a BOX and co advised NO CREDIT !

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I ordered flowers on Feb 13th for Valentine's Day the following day. Today is the 19th and I still do not have the flowers for my wife. You can't talk to anyone directly and I keel getting the "the order is being processed" runaround. Terrible establishment, looks like I'm going to have to put in a claim with my bank for the online purchase.

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This company pretends to be a flower shop but in reality takes the orders of unwitting customers and tries to dole them out to a legitimate local florist for less money. The most recent time they called the flower shop I work at, they lied and pretended it was a personal order, even though we specifically asked where they were calling from. They are shady and untruthful but seem to think they are doing no wrong. Always ask local florists for their address. They will know it and will be willing to give it. Shop local, not shady middlemen!

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Website is blossom flowers phone number is 18774147903 I ordered flowers to mendon mass to be delivered on Valentine’s Day gave them the wrong number by accident somehow and every time they call their delivery guy doesn’t answer…I keep getting a call from like a hospital number while I’m on the phone with them…when I try calling it back.. it sounds like a phillipino lady every time I speak with them.I hope they get delivered if not than I guess I got scammed over 100$ And I hope they do not use my credit card as fraud because I had typed in my information for that specific order to be delivered to Suzanne ane Coady.

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I just ordered 140.00 worth of flowers on Valentines day - website assured delivery of Monday - still not flowers. spoke with Customer service - says she is at a small local florist and they have to speak with their driver - website said delivered no flowers. - asked to speak kwith a manager -- no manager available.
Told them I will only accept a refund. - probably going to have to go the route of credit card company.

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I ordered flowers for my wife with instructions to deliver by 4pm, as that is when she leaves work. They never delivered the flowers. For $119.23 I would expect them to be punctual and honor any delivery instructions. Very dissatisfied and strongly suggest you do not use this company!
Did not receive flowers

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+1 (877) 414-7903 2 0
+1 (971) 257-5667 0 3
+1 (323) 489-6040 0 0

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 blossomflowerdelivery.com

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