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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (353)

The scammer are the first ad on google when you look for flowers in west Kelowna. I ordered the flowers and they messaged me the day they were suppose deliver saying they cannot deliver it. They were very unprofessional and were trying to tell me I wanted to “cancel” the order which would not get me a refund. They couldn’t fulfill the order at all and then tried blaming it on me

+2

The delivery was over 24 hours late. The product delivered was awful and not at all like what we purchased. They used baby's breath like it was a flower. They should be ashamed. However, they aren't and will not offer a full refund.
Horrible product and service
Horrible product and service

I ordered flowers on April 5, 2023 for someone's birthday. The whole reason I used this company is because they advertised that they had same day delivery and I needed the flowers delivered that day. Not only were the flowers not delivered that same day, which was the person's birthday, the flowers were NEVER delivered! On April 7, 2023 I called to find out way they were never delivered and we told they were backed up! Completely unacceptable and unprofessional!

Searched a website to deliver flowers to a Canadian city. This website came up. Prices listed but no currency noted. Premium Flower order placed for guaranteed delivery same day. 8 hours later email arrives saying delivery is delayed 2 days. Price was 79.99, plus 13.99 delivery fee, plus 7.00 handling fee. Total 100.98. Charge hits my visa -$142.91 CAD. Flowers delivered 2 days late and looked like a grocery store bunch that would be worth $25. Called company and was offered 5.00 refund due to lateness, I followed up with an email and was then promised a full refund. One week later, still no refund. 2 more emails and a phone call resulted in the agent telling me it was impossible to refund

- Batavia, OH, USA

Ordered on Saturday morning for same day delivery at 10am got a message at 1:05pm stating my phone number wasn’t accurate (it was) called them and gave them the same one at 1:08 and the lady on the phone stated that because it was after 1pm they couldn’t deliver same day now and it had to be pushed until Monday. I agreed. Monday @ 5pm I asked recipient if he got them and he said no. I called and they said it would be there by 8pm. At 8:30pm I called again and asked where they were. Lady stated that she was trying to get in touch with the driver and couldn’t but when the logs got updated she would call me back. Never got a call back. This morning (Tuesday) I called and the person states that the logs still aren’t updated and the drivers don’t come in for an hour that he will call me back. No call. At this point they are scamming people out of money and getting away with it.

- Kannapolis, NC, USA

TOTAL LIES

WARNING: This floral shop is fake. And I am furious. I went on here to send my soul sister flowers and they NEVER ARRIVED!!!!! We are getting our money back and will never EVER be using this shop again. I state again: I. AM. FURIOUS. I would like to thank this "florist company" for ruining my soul sister's birthday.

- Corpus Christi, TX, USA

I ordered a certain bouquet of flowers. They first they didn't have the vase, then they delivered totally different flowers. Sent several emails and they finally respondedbonce i told them i was contacting my credit card company to look at the matter. They offered a 30% discount. I accepted bc they could not redo the another arrangement. I have pictures. I received picture attached but ordered a glowing love arrangement and is totally different. They use excuses they don't have the vase and change the complete order and with less quality flowers and vases. Can't figure out how to attach 2 pics. They use a delivery company in New Bern Delivery company is Tidy Fliral Designs 228 Craven St New Bern NC. My daughter talked to the delivery service and said not to do bussiness with them. I live in Texas and daughter was visiting MIL who is very ill and she sent picture of what was delivered and totally different of what i ordered. I paid close to 110.00. I thought i was dealing with the local New Bern bc i asked and they said yes. Thank You for looking into this matter.

- North Charleston, SC, USA

This website for flower delivery, stated one price, on the day of delivery they texted and phoned stating that those flowers were not available. It would be a thirty dollar additional charge and delivery a day later. After spending about 40 minutes on the phone, I was able to request a refund and cancelation of the order.

- Visalia, CA, USA

I ordered flowers, I received an email confirmation. Flowers were never delivered. I used their website's "Track Orders button and got nowhere. From there I received numerous emails stating delivery would be delayed due to high volumes. I call their support number, this creepy lady says hello using my first name, She says to press one regarding existing orders, and two for new orders then the line goes dead, I get a call failed message on my end. This occurred every time I called.

I used their chat option and I they wanted $54 more to deliver the order. I said no and then they said it could be delivered on the 14th, then they said the earliest is the 15th at no additional charge. The order was placed on 3/8 for a 3/10 delivery.

Ordered from Blossom Flower Delivery because I wanted same day delivery. Order went in 12:30 p.m. on Friday and I received an automated 'courtesy' email at 5:30 p.m. (they close at 6) saying the order was pushed to the next day.

Had a hard time reaching customer service but finally got through and was told there was nothing they could do but they would send first thing the next day (Saturday), by 11 a.m. Note: date was important as it was for an anniversary of a death.

Online tracker reported flowers delivered. However, the recipient, who had been home throughout the time received nothing.

Contacted customer service again on Monday and was told it was an issue with the supplier but flowers would be delivered that afternoon. Was offered $5 off my $100 dollar order for the trouble. I said I didn't trust they would come through with an actual delivery and preferred to cancel my order and use a different service. They refused to cancel my order.

At this point, I'm not confident anything will be delivered and have taken it up as a dispute with the bank. Do NOT give these people your credit card number - total bait and switch, maybe a full on scam.

I ordered a lush basket for my best friend's birthday. I was not delivered on the date expected and when I tried to call, no one ever answered the phone. I emailed customer service and they said there had been a delay due to lack of supplies for the arrangement, but they would create a comparable arrangement and get it out in two days. The comparable arrangement was an embarrassment - a couple of greens tossed in a pot. When I contacted them again to request a refund they refused and offered me 10% back only. We will see if that credit ever happens.

I ordered a flowering plant to be sent to my sister for her birthday. It was to be delivered the next day. The delivery never happened, but yet I received an email and text saying it had been delivered! They lied! I should have realized they were a scam when my credit card company denied the charge and sent me a text to verify before allowing it to go through. I went ahead and verified with my credit card and the charges went through. I sent them multiple emails and text messages demanding a refund. I also informed them I was going to file a fraud claim with the credit card company, as they are obviously on their radar for scams. Ironically, I got an email shortly after saying the flowers had been delivered. After calling my sister to verify, I found that she had just received the delivery and the flower shop making the delivery said they had just barely received the order and it was a RUSH order. So clearly, they never intended to do anything but scam me until I said I was filing a fraud claim. Beware! Never use this company.

- Springfield, OH, USA

I ordered flowers on 2/24/23 to deliver to a friend who was recovering from surgery. The delivery was to be on Saturday. On Monday, I received an email from [email protected] that there would be a delay and my delivery was rescheduled to the next day. Flowers did not arrive the next day so I called them. Waited and waited and finally reached a lady who I could barely understand but she said her name was Mary Anderson. I asked her where she was located and she said she was not permitted to give out that information and she would transfer me to her colleague for tracking. I demanded that she tell me what florist she worked for and where they were located and she said Market St in Brookeville, OH. I have called them everyday this week and no one can tell me anything other than to transfer my call to a lengthy wait and they they say they will have to get back to me. They have called back and then the line disconnects. The second lady I spoke with told me the flower shop was in Lewisburg. One lady told me her name was Mary Anderson. I am getting a runaround and my friend has not received her flowers. I believe this is a scam. One of my friends went to the flower shop on Market St in Brookeville and he had no record of my order.

- Eugene, OR, USA

This website took an order for a local floral delivery in Michigan, before contacting me via SMS and email to solicit additional $20 payment beyond the order amount. The wording of these solicitations is suspicious in syntax, grammar, and typographic error, in addition to the circumstance itself. Upon attempting to contact this vendor through their advertised contact information to cancel the order, I received no answer or reply.

Everyone "working" for this scam of a company will get the KARMA they deserve. They should all be very afraid. DO NOT GIVE THESE "EXCUSE OF HUMAN BEINGS" THE TIME OF DAY. They do not deserve to be on this planet and their time will come.
Everyone 'working' for this scam of a company will get the KARMA they deserve.

+1

This is an "online flower delivery service" that was supposed to send my mom flowers for her birthday. When I didn't receive a confirmation that they were delivered on the date I ordered them to be, I used the tracking feature from the email they sent as confirmation of my purchase. It showed no results for the order number in the email. I used the email feature on the website stating that the flowers were not delivered. I then called the phone number on the website, and there was no answer--in fact, all we got was a tone indicating it wasn't a valid number. I replied to the confirmation email and got an automated response that customer service was not open on the weekend. Later a received an email from them stating that my order number, which was different from the one in the confirmation email, was delivered. I received another email from "Marlyn" at Blossom, apologizing for the inconvenience, and that the flowers were delivered. I placed the order for my mom, whose name is Marilyn, so it was obvious, they'd just taken my mom's name to create a fake name. I visited my mom in the nursing home on Sunday, and there were no flowers. DO NOT USE THIS BUSINESS!

+1

This service is awful. I ordered flowers on January 2nd for a delivery of today January 14th. They send me an email it was delivered, it was NOT. 10 different customer service people all told me they would contact the driver and call me back. NO ONE called me back and NO DELIVERY. It is a scam and absolutely the worst service. They told me the driver is supposed to take a picture where the flowers were delivered, but somehow they just can't find the driver for 8 hours. DO NOT ORDER FLOWERS FROM BLOSSOM!

This website posed as a fresh flower delivery service. I purchased flowers for delivery on 1/13/23 for a total of approx. $75. The website advised I’d receive a confirmation email.

Hours later, I still had not received said email. I contacted the company at the telephone number provided on the website. It was an automated service advising me I’d receive a callback.

I received a call back minutes later from an unknown number with the same area code as my telephone number. The woman I spoke to stated my flowers were already out for delivery.

I reached out to my friend, the flower recipient who stated she never received the flowers. She stated she received a text message asking her to choose a delivery date from “Blossom Flower Delivery”.

On todays date, 01/14/23, at approx 9:30pm, I received a text message from said company indicating they have run out of supplies and need me to pay $10. This telephone number used for the text message was different than the phone number posted online as well as the phone number I was initially contacted at.

Flowers were never delivered to the recipient.

- Morrisville, PA, USA

Ordered flowers that were supposed to be delivered same day, by 6 PM. I called them around 7 and was told they would be delivered "first thing in the morning" and would receive a $5 coupon. When I called back late morning, they said it shipped and would not let me cancel however flowers were never delivered. Coupon never received either (although I would NEVER do business with them again.) The links for the order tracker and customer service did not work on their website and no one responded on the chat function, even after leaving open for approx 45 min after it said it was read

This company is the worst. They pretend that they are a local shop in whatever area you are looking in. They are not they are some on-line excuse for a floral delivery company. I was tasked with ordering flowers for my daughter in law's birthday on behalf of my military son who is away. I paid extra to have delivered before noon. I called several times after noontime without any result. Flowers never delivered. You can tell that you are talking to someone overseas. Now the battle to get my money returned. I should have checked reviews. Buyer Beware

+1
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