Blossom Flower Delivery Reports & Reviews (353)
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HORRIBLE and Fake
Ripped off for funeral flowers BLOSSOM FLOWER DELIVERY
Blossom Flower Delivery, ripped us off this past weekend and sent a $50 bouquet of flowers in a vase instead of the $170 funeral standing spray with banner that we paid for! They are not willing to refund us the difference because what they sent was obviously NOT the same value as The flowers we ordered!
We called on Friday morning 4/22/22 to have flowers delivered on Saturday to a funeral in Chula Vista that we could not attend (we live in Las Vegas). I found they searching for a flower shop that delivers in Chula Vista and ordered a funeral standing spray bouquet with a banner that cost over $200. I received a call on Saturday an hour before the flowers were to be delivered to the memorial service and was told the standing spray was not available (even though it was already paid for) but that they would replace it with a large basket of flowers equivalent to the funeral spray we already paid for and would still include the “In Loving Memory” banner, but that they were out of stands. I was not told this until an hour before they were supposed to be delivered, even though I placed the order 24 hours earlier, so there was NO time to call another flower shop to order a funeral standing spray. It was then I was PROMISED that they would upgrade and create an amazing basket bouquet and include the banner as a replacement. Well… I saw the flowers from the service and I was RIPPED OFF! They sent a small vase of flowers (maybe worth $50?) with NO banner, and the flowers looked cheap! Definitely NOT $200 worth of flowers! I’m in shock that they would was take advantage of us and lie to me twice about what would be sent!
What they did was SO WRONG! When I went to submit a Yelp review, that’s when I noticed there is no Yelp account, and they aren’t even listed on Mapsquest or in BBB. They are dishonest and cheated us for what we originally paid for, then again on what they promised as the replacement!
When I spoke to the manager Palo today, she is claiming the flowers sent are comparable in price to what we ordered… which it’s obviously NOT! (See photos attached). In addition, when i asked for her address, she refused to provide it to me. They should be held accountable for ripping customers off and taking advantage during bereavement! There is no place to give a review and they need to be held responsible! Attached is the photo of what we paid for, and what was delivered.
Please contact me if you need more details on this disposable business! https://www.blossomflowerdelivery.com/ Managers name is Pablo
Raquel - 702-809-8347
Funeral Arrangement
Made an Order Arrived Three Days Late & They Blamed Me
Total money lost $97
Type of a scam Online Purchase
Do not use !!!!
Delivered 2 days late
Scammers sent wrong flowers
Scam artists!
I ordered flowers for my mother's birthday, and they let you pick your date.
48 hours later her flowers are still not delivered!
When I called the shop, I was told that they didn't have any flowers and they were waiting for their supplier to deliver. Then I was told the flowers were on a delivery truck and going to be delivered before 6 pm. It was 75 degrees in AZ today, and when I asked how the flowers were kept fresh, I was told that the truck is ventilated, and the driver is spraying the flowers with water to keep them fresh and healthy.
The owner whose name is "Tim" is aware of the issues but his last can't be given out or his email address. Tim, you need to close your doors. Don't let people pick the date they want flowers delivered if you can't fulfill your orders. This place is family owned, really?
I have been lied to for 2 days and spent $70 for an Elegant Garden Bouquet, then an additional cost for delivery and tip to the driver... When I asked for a discount, I was offered a $10 credit for the next time! I will never use this place again.
Thankful this was only a birthday gift and not a wedding or funeral.
I wish I had looked at reviews before ordering from here!
Awful company
Very disappointing
They state in their website that they do same day delivery, which I paid for. Then they call me at the end of the day to let me know they have switched delivery to the next day due to some lack of fresh flowers issue. Flowers are a very emotional thing and in this case, the recipient was quite hurt about not having flowers on an occasion everyone else around her had received theirs. They didn't make sense anymore the next day and no amount of credit gift certificates will make up for that. It sucked for everyone. I also got a lot of attitude from the person on the phone, no options offered at all. Just bad.
You should pay attention to these reviews... They're right on the money.
Terrible experience
Never order from this company
36 hours later, still no delivery. I called to ask for a refund. They said that, if the flowers had not been delivered until 48 hours after my original call, then they would automatically refund my account. The next day (outside the 48-hour window), still no delivery and no refund.
I called them back to demand a refund, and they tried to go into the same song-and-dance that they would have to contact the delivery team and would send out a new bouquet. I told them that answer was unacceptable, relayed my story to them again, and demanded the refund. Jake, the customer service guy, finally said that a refund had been authorized and I should expect the refund notice with a couple of day.
A week later, it's been crickets. I have not heard a word from Blossom Flower Delivery about a refund. They never credited my payment method. I was only able to get my money back when I disputed the charge with Visa. Run away from this company.
Fraud!
Type of a scam Online Purchase
Scammers
, $170 , 5pm roles around and no flowers, at this point I’m emailing as I cannot call because when you do it rings once then a busy signal. My husband was on the phone for 1.5 hours trying to figure out a solution. They said they were being delivered and cannot cancel or refund order. The flowers were delivered at 10:15pm when we were all in bed and they froze over night. They weren’t even wrapped up. I sent emails, called, my husband called. They refused to send other flowers as they said there is a flower shortage, ya ok. It states on their website they will do that. Nope, offered us 30% refund which we have not seen. They are horrible to deal with, I hope no one else falls this bull [censored].
Total Scam - Do Not Use This Company
Scammer's website blossomdelivery.com
Scammer's email [email protected]
Country United States
Type of a scam Other
Initial means of contact Phone
Nothing but a SCAM !!!
Trashbag of a Company