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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (329)

- Frederick, MD, USA • Sep 30, 2024

I am a senior citizen and I realized the next day I had not gotten a receipt. Called the number was told 27 people were ahead of me. I received a callad told them at this point I realized they were scammers. The person on the phone totally ignoredme and stated the flowers would be delivered the next day. I checked the phone number and was told I had reached "The ********** ** ******** ******* ******" the next day a few wilted flowers were delivered.

- Palm Desert, CA, USA • Sep 29, 2024

The number of money they charged my elderly father’s credit card was $105.98 for some reason your system didn’t let me put that in

My father found the system online and was purchasing for his out-of-state grandchild flowers, the flowers never arrived. I contacted the website. They said their logistic department was going to look into it. I never heard from them again two days later I called gave them all my information once again they said their logistics department would look into it. Did this three times always with the same results? Nobody had a file on my order every time I contacted them. They had to start the process all over again. I had to call them. They never called me when I finally got a call back, HOSPITAL I’ve never heard of, and the person still didn’t have any information for me , all I want is for my dad’s credit card to be refunded and never deal with these people again the reason I am going to the trouble writing this and reporting this is I don’t think a business like this should pray on people who are just trying to do something nice for someone!

- Lakeville, MN, USA • Sep 16, 2024

I ordered flowers for delivery to a funeral and was charged but never received a receipt and flowers were never delivered. The service channels on the site just go in a loop and cannot resolve the issue. THe phone system for support goes no where and when I asked the AI chat to connect me to a person, I received two calls from two different numbers with 612 area codes from the same woman - Sam. When I tried calling those numbers back, one was kinney institute medical records and the other disconnected. I called the number on the site and pressed 1 to place an order and got the same women who left the voicemail who is willing to take my order. When I questioned her, she put me in a queue that took me from 1 to caller 30.

- Fayetteville, TX, USA • Sep 10, 2024

I ordered flowers on line from them for my sister in laws birthday. They were never delivered so I called and they said it required an investigation and that I would be notified within 48 hours. I called and emailed several times with NO response. I disputed with my bank and was refunded

- Zachary, LA, USA • Sep 09, 2024

I went to the website for florists in Shreveport, LA. Found Blossom Flower Delivery service with a rating of 4.5, I ordered online an arrangement on Sept. 5th. I then received an email from [email protected], a chat dated Sept. 5th (that I didn't hold with anyone) from a Marjorie, stating, "This is regarding the flower arrangement you ordered from us, we need to verify some information from you to deliver the order. You may call us at Credit Card Department 747-212-0895. Thank you."

When I called I used their customer service #855-703-7338 on Sept. 6th(Friday), I told whoever that I thought this was suspicious and I questioned the need for more credit card information. I asked if they were local and in Shreveport, the woman said "yes'. I asked to cancel my order, but the caller stated they couldn't process until they had more card information. I hung up. The caller called back using the name of "Woman's Hospital (225-927-1300)" that is local to my area to call. I told them to cancel my order, but they wouldn't and argued with me that they couldn't do anything until I gave more credit card information, I hung up. The caller called back using St. Helena Hospital (225-222-6111) I answered, argued, hung up, and the last time Lane Regional Medical Center (225-658-4000) both in my local areas. The site has a couple of 888 numbers for folks to call and they change often through the day. Today (9/9/24), it shows 888-769-4295 and now, 888-592-1671. On their last call-back, I told the caller I was reporting them to the BBB, the FTC, and FBI, and the order needed to be cancelled. I called my bank to declare my credit card compromised and to not accept any charge from Blossom Flower Delivery. I received an email from [email protected] on 9/6, that the order #4043677 had been cancelled and if charged my account would be credited. My bank notified me on 9/8/24, that the amount I had been charged had been credited to me. I

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- Fort Myers, FL, USA • Jul 25, 2024

Sold flowers for same day delivery. I ordered a flower display for $91, which was never delivered. They are almost impossible to contact. Refuse to give refund.

- Mobile, AL, USA • Jul 25, 2024

I don't know if this should be reported here or just investigated. I placed an online order for a flower arrangement on Sunday, July 21 to be delivered on Monday. I received acknowledgement of my payment and order/delivery date. The flowers were not delivered. Over the next 3 days I emailed customer service, called customer service, chatted online and was given multiple excuses such as they ran out of the flowers I wanted, they couldn't get a driver to deliver, and on Thursday was told they had no inventory of flowers and it would be next Tuesday. At that point I cancelled the order. I have read other complaints online and wanted to add my experience as well. Thank you.

- Dallas, TX, USA • Jul 24, 2024

I found Blossom Flower Delivery to deliver flowers to my sister who lives in a small city in Arkansas. They confirmed delivery on 7/23/24. They did not deliver on that date or provide an actual delivery date. When I called to make a complaint, I could only communicate with an AI bot who claimed they would "timely delivery" even after the delivery date window had passed. I have tried for two days to reach a human with no success. I have requested a refund, again with no success.

- Broad Brook, CT, USA • Jul 23, 2024

I placed an order for flowers on Thursday July 18. As of July 23, the flowers have not been delivered. I have been calling them and they tell me that they are investigating why they haven't been delivered that I need to wait, I have waited and now they do not answer the phone and hang up the calls on me. Upon research online I see that they are kwon for scamming

- Jackson, MI, USA • Jul 23, 2024

I ordered flowers from this business. They were not delivered on the date that I requested. I called them and they said that they needed to look into this and would call me back and email me within an hour. That was on a Friday. On Tuesday I reached back out to them. When I was finally able to speak to someone, he told me that they had an issue where they were running out of my arrangement at their warehouse and had to send them through a third party. Because of this they needed an additional $20 from me but that they would cut me a deal and cover half meaning that I would ONLY have to pay an additional $10.00. I told them absolutely not. I ordered these after a death in the family of the recipient. These were supposed to be delivered on 7/12/2024. The final phone call with them where they tried to tell me that I had to pay an additional $10 occurred on 7/23/2024. At no point have they made contact with me to let me know that there was an issue. When I told him to refund my money, they said that it would take 5-7 business days. I said absolutely not so they changed it to 2-6 business days.

- State College, PA, USA • Jul 18, 2024

Ordered funeral flowers with next day service on 7/3/25. Flowers never arrived. Today, I received the following text:

Good day!

This is regarding your order 3078824 to ******* ****.

We are writing to inform you that we are experiencing a problem with our supplies as we did not receive the necessary deliveries.

To avoid further delays, we have decided to have the items made by our partner florist. Unfortunately, this has resulted in an additional cost of $46.00, but as compensation, we have rendered our profit for this order. We only need an additional $23.00 to proceed with the next-day delivery, Monday, July 15th.

Please let us know if we should use the same card details you used when you placed the order. We greatly appreciate your business and are eagerly awaiting your response.

- Blossom Flower Delivery

- Newport News, VA, USA • Jul 15, 2024

Ordered flowers for a funeral. Nothing was delivered.

- Kennesaw, GA, USA • Jul 15, 2024

I kept checking the status of my delivery on Blossom Flower Delivery website but they kept rescheduling for five days, called customer service several times but response time was 30 mins or 30 calls ahead of you! This website needs to be taken down as more people are going to scammed!!

- Tulsa, OK, USA • Jul 15, 2024

Scammer was a Florist Website with phone number but no street address. I googled "Florist Prairie Village Kansas" to send birthday flowers to my daughter. The flowers were not delivered and two days later I received a text requesting more money, due to the fact that they did not have all of the requested flowers and had to hire a contractor, etc. When I started asking questions, like "Where is your store", Who is your "Contractor", etc., the lady could not answer any questions. I then called my credit card company and canceled my card and reported the situation.

- Saint Paul, MN, USA • Jul 12, 2024

On 7/11/24, I ordered a sympathy flower basket for my daughter and family after losing their dog in a serious accident that same day. The basket of flowers was $64.99, shipping was $11.99, tip was $9.75, and the handling fee was $5.75 for a total of $92.48. I requested same day service for 7/11/24, but the order has yet to deliver. I didn't look at any Google reviews before placing my order, because everything appeared to legitimate, right down to the order number (#3310469) I was given. After hearing that the flowers were not delivered on 7/11/24, I attempted to call the company's main phone # 877-414-7903 numerous times, only to be put in Q with 30-40 customers ahead of me, and then after waiting for 45 min and being told I was next, no one picked up the phone after another 15 min so I eventually hung up. I tried calling numerous times the following day only to wind up with the same wait period and no one picking up at their end. Starting the following morning on 7/12/24, I've been receiving approximately 3-4 calls per hour from their main phone #, which after saying "Hello" the caller hangs up me. This is now bordering on harassment, and all I've been trying to do is get some answers as to where my order is.

- Westerville, OH, USA • Jul 03, 2024

Flower delivery scamming individuals placing floral requests online to be delivered.

- Chevy Chase, MD, USA • Jul 03, 2024

I emailed their customer support and was replied to by LunaAI. In addition when you get the confirmation email there is a tracker link which takes you to the Tinder app- sort of amusing.

• Jul 01, 2024

Makes people choose flower Arrangement but don't own a Shop and makes you pay in US Funds.
Then calls Someone else and make them do a a "so called" Arrangement with whatever flowers you have.
I Strongly Suggest that you call a Real Florist instead!

- Kodak, TN, USA • Jul 01, 2024

Ordered flowers to be delivered to my mother. The delivery never showed. When I contacted them, I said on hold for very long time and they told me that it was delivered. I have read other complaints now online of the same thing by this company, that they do not deliver or when they do deliver the flowers are not what they ordered or, look to be in rough shape. They have also told me that they have an address location in the city that I ordered the flowers to be delivered to, which is not true.

- Takoma Park, MD, USA • Jun 17, 2024

As I was looking for a local florist, I googled the name of the city and "florist" and the first option was Blossom Flower Delivery--which I assumed was located in the same city where the recipient lives. After processing my order online, with expected delivery on Tuesday, 6/11, I received an AI generated / bot message saying they were unable to deliver on my requested day, but could do so by Thursday, 6/13. Fine, I thought, giving them grace as what I thought to be a small local business. At 8pm on 6/13, I realized I hadn't received notification that the flowers had been delivered. I reached out to inquire and got an immediate AI/bot response that they would still deliver that day. "Really? Even though it's 8pm now?" and was reassured the delivery would happen. Needless to say, it didn't. Upon closer inspection (and shame on me for not digging in more), this is a 1-800 business with no discernable city/state and seems to operate via a call center or AI system. I've requested an immediate cancellation and refund, so will see how that's resolved, but in the meantime, flagging unethical, deceptive business practices of Blossom Flower Delivery--which reviews online echo. Thank you for your consideration.

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