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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (353)

- Chevy Chase, MD, USA • Jul 03, 2024
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I emailed their customer support and was replied to by LunaAI. In addition when you get the confirmation email there is a tracker link which takes you to the Tinder app- sort of amusing.

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• Jul 01, 2024
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Makes people choose flower Arrangement but don't own a Shop and makes you pay in US Funds.
Then calls Someone else and make them do a a "so called" Arrangement with whatever flowers you have.
I Strongly Suggest that you call a Real Florist instead!

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- Kodak, TN, USA • Jul 01, 2024
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Ordered flowers to be delivered to my mother. The delivery never showed. When I contacted them, I said on hold for very long time and they told me that it was delivered. I have read other complaints now online of the same thing by this company, that they do not deliver or when they do deliver the flowers are not what they ordered or, look to be in rough shape. They have also told me that they have an address location in the city that I ordered the flowers to be delivered to, which is not true.

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- Takoma Park, MD, USA • Jun 17, 2024
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As I was looking for a local florist, I googled the name of the city and "florist" and the first option was Blossom Flower Delivery--which I assumed was located in the same city where the recipient lives. After processing my order online, with expected delivery on Tuesday, 6/11, I received an AI generated / bot message saying they were unable to deliver on my requested day, but could do so by Thursday, 6/13. Fine, I thought, giving them grace as what I thought to be a small local business. At 8pm on 6/13, I realized I hadn't received notification that the flowers had been delivered. I reached out to inquire and got an immediate AI/bot response that they would still deliver that day. "Really? Even though it's 8pm now?" and was reassured the delivery would happen. Needless to say, it didn't. Upon closer inspection (and shame on me for not digging in more), this is a 1-800 business with no discernable city/state and seems to operate via a call center or AI system. I've requested an immediate cancellation and refund, so will see how that's resolved, but in the meantime, flagging unethical, deceptive business practices of Blossom Flower Delivery--which reviews online echo. Thank you for your consideration.

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- Marina, CA, USA • Jun 13, 2024
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I ordered flowers to be delivered, paid for the transaction and received a text that the phone number was not accurate, but they were texting me and was working fine. I responded via text, chat, phone, and email and have not been able to connect to ANYONE. This is an online flower delivery that is not an actual company.

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- Chicago, IL, USA • Jun 13, 2024
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I ordered flowers for my mother's birthday a week in advance, for delivery on my mother's birthday. They emailed me 2 PM on the delivery date and said "Hi Macie, Due to the very limited supplies that we have, your order has been rescheduled and will be prioritized and delivered on 06/13/2024. Although the requested arrangement is currently unavailable, please be assured that our dedicated and skilled designer is committed to crafting a unique floral masterpiece that maintains the essence and quality of your initial choice. Please reply to this message as soon as you can, so that we can prioritize your order for the said schedule. Thank you." After this, I asked for a refund so I can order from a new florist, to which they replied that they will prioritize getting it to me that day. They told me they would let me know within the hour. When I hadn't heard from them in 2 hours, I called and finally got through to someone and finally they cancelled my order. I have yet to receive the refund. On yelp, it appears this has happened to dozens of people. https://www.yelp.com/biz/blossom-flower-delivery-woodridge-2?sort_by=date_desc

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- Romeo, MI, USA • May 28, 2024
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This website is a scam!!! Blossom Flower Delivery company markets a product for the consumer to purchase online. Then Blossom Flower Delivery delivers a product that is worth 5% of the value that the customer paid for. Then Blossom Flower Delivery company claims that they delivered the product, but it is nothing similar to what the customer paid for. Now the scam continues with Blossom Flower Delivery negotiating a ridiculous discount that the Blossom Flower Delivery company is still profiting 95% from the customers dissatisfaction. I am not accepting the discount. Also, the Blossom Flower Delivery so called 5 star reviews are all generated by a BOT!

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- Hampton, FL, USA • Apr 25, 2024
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Tried to order flowers for a funeral service. After purchase I needed to change the delivery date. Could not reach a person. An automated system calls you back, states the order is being processed and you can’t cancel.

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• Mar 28, 2024
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This scammer has an online website for flowery delivery. Once you place an order flowers are never delivered and your money is never returned. There are many online forums and complaints against this website with the same claims. This is not a legitimate business.!

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- Chicago, IL, USA • Mar 14, 2024
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I attempted to order flowers from a trusted local shop, when I clicked on the order link, I was unaware that it transferred me to a different site, www.sunnyflowerdelivery.com, where I actually placed the order. My order confirmation came from www.blossomflowerdelivery.com. The flowers were supposed to be delivered on 3/9/2024. About 2 hours after the order was placed, the company called both me and the recipient of the gift to tell us that the vendor we requested the flowers from could not complete the order, and they would like to switch us to a different flower vendor, but would need an additional $50. Then later, they lowered that to $25, and requested credit card information over the phone - specifically over the phone.

Instead of upcharging for same day delivery, we set a different delivery date, 3/11/2024. At the end of the day on 3/11/2024, I contacted the company to find out why the order had not been delivered, and they stated that in order to deliver the product that I had spent $92 on, they would still need the $25 and I could call to give them credit card information. I replied that I do not and will not authorize additional charges, and to let me know whether the product will be delivered at the original agreed to and fully paid price, and if it cannot, I would like a refund. I received no further communication from their customer support.

I have since requested a refund through their website, which they are claiming will take 3-5 days for them to process. They have continued to call both me and the recipient to try to authorize the additional charge, and the original Florist (Lake Zurich Florist in Lake Zurich, IL) that I was trying to order from was completely unaware that sunnyflowerdelivery or blossomflowerdelivery were somehow linked to their business at all, and have never worked with them.

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• Mar 14, 2024
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I picked a certain product from their site, to have it same day delivery. I believed it to be in Parksville, British Columbia. When it arrived at the person's home, it was a totally different product, missing one other product with it. They charged it on the credit card which ws quoted in canadian dollars but charged it in american dollars on my credit card. After trying numerous times to connect with them to have the right product delivered, which was promised, there has been no follow through.

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- Las Vegas, NV, USA • Mar 07, 2024
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This whole website is a scam for flower delivery you will pay hundreds or dollars on what is shown on their website as a beautiful flower arrangement but will receive flowers that are not even close to looking the same not even the same size all the reviews on their website are fake if you look at their instagram @blossomflowerdelivery ALL the comments say this website is a scam

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- Severn, MD, USA • Mar 05, 2024
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Ordered flowers but were never received by the recipient. Contacted customer support who said that the flowers were delivered. Never received again. Trying to contact customer service to remedy and chat says that they are working on the ticket.

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- Salem, NH, USA • Mar 01, 2024
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Placed online order from "Blossom Flower Delivery." Appeared to be normal process for selection and checkout. Next day received voicemail, text, and email indicating "We are writing to inform you that we are experiencing a problem with our supplies as we did not receive the necessary deliveries. To avoid further delays, we have decided to have the items made by our partner florist. Unfortunately, this has resulted in an additional cost of $40.00, but as compensation, we have rendered our profit for this order. We only need an additional $20.00 to proceed. We greatly appreciate your business and are eagerly awaiting your response." At that point I knew I had been scammed. I responded via text that I was cancelling order and wanted a full refund. Then I checked the phone number from the text (971-257-5667) which was different from call/voice mail (877-414-7903) and discovered several other people with the same or similar issue.

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• Feb 29, 2024
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I placed a same day delivery order on Friday, February 23rd, 2024 and paid $6 extra for delivery before 1pm. At about 3pm, the company reached out to me saying that they needed an active phone number for the recipient (which I had provided in the order). They texted the recipient saying that they needed an active phone number to deliver the flowers. They said that they couldn't deliver the flowers that day (the 23rd), but assured me that they would be delivered the next day.

I called Blossom flowers back on the night of Saturday February 24th, 2024 after I talked to my mother in law, who never received any flowers. The customer service representative told me that the delivery company reported that the delivery had been completed. I told them that no delivery was made, and I asked to cancel my order. They told me that no one was there who was capable of cancelling my order and that I would have to wait until Sunday morning to cancel. In the meantime, they said that they would reach out to the delivery company and ask them to provide proof of delivery and put a note on my file that I was looking to cancel my order. If the delivery company couldn't provide proof of delivery, they would proceed with my refund. They initiated a refund for $6, which was the expedited service fee, since the delivery didn't happen on Friday.

I called back right when they opened on the morning of Sunday, February 25th, 2024 and asked to cancel my order. They told me that since the order had been processed and was marked as delivered, they couldn't cancel it. They said they had to wait 48 hours (until the night of Tuesday February 27th, 2024) to give the delivery company adequate time to provide proof of delivery. They said that if the delivery company could not provide proof of delivery, my refund would be processed. I asked to speak to a manager and was told that there was no manager in the building, but I was assured that there was a note on my file saying that I wanted the order to be cancelled and that I wanted a manager to call me back as soon as possible.

I called back on Monday February 26th, 2024 asking to speak to a manager. I was told that there were none in the building but was assured that one would call me back in the next 24 hours. I never received a call from a manager.

They called me back on Tuesday, February 27th, 2024 to tell me that they had no further updates for me and were still waiting to hear from the delivery company.

I called back Thursday, February 29th, 2024 (6 days after placing the order) and when I asked to speak to a manager right away, the woman who I was speaking with, named CJ, told me that she was in charge. When I asked for a refund because my order was never delivered, she told me that they were still waiting to hear from the delivery company and had reached out to them numerous times but hadn't heard anything. She said that they could not process my refund until they heard from the delivery company. I told her that this is not acceptable and that I did not want to wait any longer for my refund. I told her that I had been told that the delivery company had 48 hours to respond and provide proof of delivery, and since this time had passed, they needed to initiate my refund. After placing me on hold multiple times and apparently talking to her colleagues, she told me that they would process my refund of $87 and it would get to me within 2 to 6 business days.

This company has made many promises to me this past week and the only one they have kept is that they did refund me the $6 expedited service fee. I doubt that I will actually be refunded, and I truly think this company is a scam, especially after reading other reviews online from people who had similar experiences.

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- Phoenix, AZ, USA • Feb 29, 2024
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On 2/26/24: Ordered sympathy plant basket, never received. Called the 877-414-9703. They have an automated message that kept delaying the delivery date. Was not received on the postponed date 2/29/24. She projected now the delivery date would be 3/2/24. She offered me a $5 credit when I told her I wanted to cancel. The representative, Myra Marquez, asked for my bank statement if I do not receive the refund. This raised a red flag for me. She told me her “local shop in Kenai” did not pronounce the city (Kenai, Alaska) that she claimed to live in. (Another red flag to me as the locals pronounce it with a long e as in Keeneye) she would not provide an address or phone number of her florist shop, stating they do not want walk-ins. She canceled the order but could not provide me any cancellation reference number when I asked for that. Instead, she told me to send her my bank statement if I do not receive the refund in 6 days, so she can process it!! Uh…NO! Definitely a red flag. Checked BBB, they get an F rating and there were over 800 complaints just like mine.

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- Norwalk, CT, USA
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They do not have people you can talk to. There is an AI bot that sends emails and keeps pushing the delivery date of the flowers ordered. It’s been impossible to get an answer about my order status or cancel the order and get my money back. This “business” needs to be removed from the internet and is a total scam

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- Grand Junction, CO, USA
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I ordered flowers from website to be delivered on a certain day and they were not. I contacted company & they said they were waiting for needed flower supply to arrive & delivery would be next day. I tried to cancel & they said I couldn’t. Flowers weren’t delivered next day & I tried calling & was hung up on after waiting approximately 10 minutes to speak to next available representative. Online customer service couldn’t find my order. They said online they’re #1 florist in Castle Rock, CO (which is where I wanted them delivered) and they’re top florist for 30 years. Apparently they say this for multiple locations, such as Grand Junction, Co & Boise, ID & more.

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- Fort Collins, CO, USA
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This is a flower shop that offers flower delivery service. The company takes orders for flowers but does not deliver them. I tried to cancel my order 30 minutes after my purchase and it said I did not have the option to cancel. I reached out to customer service and they would hang up every time they answered the phone. This happened four times. I started chatting with their AI chat and only got answers once I said I was going to report them to the BBB. The chat said they would cancel the order and their billing specialist was going to be in touch but they never got back in contact with me and the AI chat stopped responding. When I check the tracking on my order it says it is still in transit.

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- Milltown, NJ, USA
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I bought flowers through their website for just over $104.00 and they were never delivered. They sent a conformation email saying they were delivered, but the person to receive them was home and the never arrived.

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+1 (971) 257-5667 0 3
+1 (323) 489-6040 0 0

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