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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (354)

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I can't tell where the company is from as it's an online business with no address listed. I ordered flowers on Tuesday for delivery on Saturday. On Sunday I was notified, both via email and by cell, that the flowers had not been delivered because the supply didn't come in, but they could work with a partner company to have flowers delivered if I'll agree to pay $5 more and I said ok. They said it would be charged to the same card used when I initially placed my order and the order would be delivered on Monday. They asked if I was in agreement with that and I reluctantly said yes. See email received below:

"Hi ******* ********,

We are writing to inform you that we are having a problem with our supplies. We did not receive deliveries. We decided to have it made by our partner florist to avoid further delays. We are writing to ask for an additional $5.00. Our partner florist actually needed $10.00 and as compensation, we just rendered our profit for this order and only needed the remaining $5.00 to proceed and deliver tomorrow Monday, August 21, 2023.

If you approved the additional charge, please let us know if we should use the same card details you used when you placed the order. We greatly appreciate your business and wait for your response.

Sincerely,

BLOSSOMFLOWERDELIVERY.COM

877.414.7903

[email protected]"

Today is Monday. I went to check the progress of my order online and the customer service link isn't moving to show me any progress, only that the order was received. Another customer service link found under Manage Your Account - Track my order ("support.blossomflowerdelivery.com") it says my order is in transit and should be delivered by the end of day today. We'll see. I tried calling the number in the box on this claim, but I couldn't get through. I found a text message from Aug. 2021 where I had the same problem; however, a floral arrangement was eventually delivered but didn't look anything like what I had ordered, it didn't even have any roses in the order that I had specifically requested and paid extra for. I said in my text I would never use them again, but I forgot about that experience until I experienced the same thing again. It isn't the end of the day, so I don't know if an arrangement has been received by the recipient. The recipient lives in ********, Idaho, and I live in *** ****, California. The company doesn't have my SSN, only my name, my address and my debit card number used to pay for the flowers, which is bad/risky enough.

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BUYER BEWARE: Budget flowers at a Designer Price
8/17/23
My experience was, unfortunately, terrible. The arrangement I selected was elegant, soft, and beautiful. It was a sympathy arrangement for a close friend and colleague and cost me $110.00 CAD. I was expecting it to look similar to the one on the website - and acknowledged there would likely be some slight variances. What was sent looked like an arrangement I would pick up from Costco or Safeway for $30. I sent an email along with photos of what I expected and what was received. More than 24 hours passed prior to someone reaching out to me. Ralph apologized, defended, and then offered me less than $10 as a refund. I advised this was unacceptable. He then moved to 20%, also unacceptable. He then stated that 25% is all he could refund - $16, also unacceptable. I wasn't expecting a $70 refund, even though that is what I should have received. I am incredibly disappointed in this company as a whole. I will not purchase from them in future and will be sure to spread the word that "Buyer Beware" as you will not get anything close to what they post on their website. Instead of roses, freesia, hydrangea, and irises - I got carnations, daisies (and not the Gerbera ones, but the inexpensive ones), mums, and maybe 2 roses (it is hard to tell from the photo). For $110?
Their substitution policy mentions exchanging like for like - it just may be a variation in colour (white vs cream; pink vs purple). That is not what happened. The two arrangements didn't look remotely similar.
Oh! And the staff made a typo when writing the card and rather than be professional about it, used messy liquid white out rather than re-writing the card. Unacceptable.

Essentially - I got bargain flowers at an inflated designer price and the company isn't willing to acknowledge that or actually be accountable. I consider this to be theft and have asked to speak with Ralph's supervisor as this does not adhere to their own Substitution Policy on their website.
I will provide an update as to whether the company will step up and make it right, or if they continue to not take responsibility.
I will also continue to write reviews to express my disappointment in the hopes that someone else doesn't get taken advantage of.

Tip for consumers:
Delivery time was very quick. Perhaps had they spent more time on the arrangement, it would have been more accurate.
BUYER BEWARE
BUYER BEWARE

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I ordered a spray of flowers for a funeral. I was charged $160 on my credit card. Then shortly after I get an email stating that they need additional $430. But because it was their mistake, they were going to split the difference with me. So now I would owe the 160+200. This happened yesterday and I am not sure if my credit card has been charged.

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I placed an order for flower delivery on their website to be delivered to my daughter in California. I am from Michigan. She never received the flowers for her birthday. Although it was confirmed on the tracking order that it was. My daughter checked with the neighbors and around the house, and there was nothing. I placed a phone call to the 877-414-7903 and I was answered by a male with a Filipino accent (from the Philippines) who I made a complaint to, we got disconnected, and when he returned my call, he was calling from a local phone number, which was odd/strange because the caller ID showed up as "Beaumont Hospital". Well, my sister happened to work at Beaumont Hospital and I asked him where he was calling from, and he played it off and said he was sorry but he was not calling from a "Beaumont Hospital". Anyway, he put in a case for my complaint, and said they would get back to me within 48 hours after confirming what happened with the delivery. I got a couple of other calls from their company, and each caller was calling from a local phone number with different caller ID names. I called back those phone numbers and couldn't get through (not a legitimate phone number). I called my bank immediately to cancel the debit card I used and reported this company. I received email confirmation from Blossom Flower's "employee" stating the case is being reviewed. I have reached out to the 877 phone number on their website and I could never get through, the call would always drop. I tried chatting, and each time, it's either they are closed, or someone will reach back out to me, or no one is watching the chatroom. They have my address, email, phone number, and debit card information (which is now cancelled). But I'm afraid that this company has a way of scamming/frauding me using my information. Beware! Please be careful and be wary!

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My husband ordered me flowers that I have yet to receive. You call the company they give every excuse to why the delivery hasn’t been made.

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I live in Bozeman. My friend from out of state tried to send my flowers from blossomflowers.com, which states on their website that they work with local florists in Bozeman for delivery. They did not deliver on the day my friend ordered the flowers for. That day, they sent me a text message asking me to click a link to accept the gift; I did not click the link.

The next day Blossom Flowers sent my friend an email stating that there is a supply chain issue and they will need an additional $45 to deliver the flowers and she should call them to approve the charge to her credit card. She called to cancel the order - they would not cancel it and just kept stating that she needs to pay $45 more and hanging up on her. She is in contact with her bank to cancel the charge.

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Original order was for a sympathy plant. BLOSSOM FLOWER DELIVERY - Vibrant Collection Basket - Regular $64.99

Subtotal: $64.99

Shipping: $18.98 via Shipping or Service Fee

Expedited Delivery Fee: $5.99

Handling Fee: $5.00

Total: $94.96

I received a text message telling me that the item I ordered at 94.96 total. would cost $312, but they would take a loss in profit and let me have it for an additional $156. When I called to decline their offer I was told that it would take 3 to 6 days on their end to process the refund plus however many days the banking institution would take.

We are writing to inform you that we are having issues locating a driver and supplies going to this area. The good news is we found a supplier who can send us the products. Their prices are higher than expected. We are writing to ask for additional $156 We actually needed $312 and as compensation, we just rendered our profit for this order and only needed the remaining $156 to proceed. If you approve this additional amount please call us so that we can prioritize your order. We greatly appreciate your business and wait for your response.

The funeral Service I was purchasing this for was the next morning.

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ordered flowers for my aunt in north caroline thinking i was using a local shop, turns out this shop

scams people and have complaint upon complaint on their facebook page https://m.facebook.com/story.php/?story_fbid=pfbid07Jw1i21jD4pKTDcNht5AesV6AJbcC...⇄

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Tried to order up a nice plant arrangement for a relative's mother's funeral. I hit "Blossom Flower Delivery", not even realizing it was a SPONSORED LINK. Ordered a plant; could not get the progress of order link to work, tried phoning the very next day; the phone number is bogus, can't talk to anyone. It hangs up itself! Checked my bank, yep they'd taken the $$$; I bank at a very small local bank, who couldn't stop the transaction. But you can bet I am going to put a freeze on my account and get a new debit card. Anyway, NOW I have a smug smarmy email that says "my order was delivered" yesterday afternoon; I am waiting on a call back from the funeral home to confirm/deny this. I'm so mad I'm spitting nails, first at MYSELF for clicking a "sponsored link" when I know better, secondly that these a-hole companies DO this to people! UGH.

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This business claimed same day delivery, and four days later still nothing. When I called to complain for the fourth time, they finally had the local grocery store deliver something totally ridiculous. NOT $88 worth of value. Comical actually. Called my credit card company to complain of a scam and they are reimbursing me for this. I found out too late that there are many such people being ripped off. Do not use (877) 414-7903, unless you are into self abuse or anger management practice.

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- Denver, CO, USA
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Flower delivery ordered and paid for - the flower were never delivered and the company claims the delivery was made.

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- Escondido, CA, USA
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Claim to be flower delivery company but never delivered flowers and have fake phone number.

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Called a local florist near my sister's house in Salisbury, NC. I support local businesses and I wanted fresh delivered. I ordered from a picture on a website. A cute white basket with colorful flowers, 5 bright balloons and I ordered an extra Mylar balloon. I asked for an AM delivery. The next day late afternoon a glass vase with standard flowers arrived. I immediately tried to call and it said I was 15th in line and to hold. Wasted hours trying to reach someone. Next day I reach someone and they offered 20% refund. Unacceptable. They became rude and disrespectful and hung up. I did a chargeback on my credit card and promised to report them.

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- Glastonbury, CT, USA
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Ordered a $90 bouquet of flowers. Picture advertised was a huge mix of roses and mums and assorted flowers and greens. What arrived were 12 daisies that died within 3 days. When customer service was contacted via email on their website for issues with a delivery they were ignored. When they were emailed directly there were a few responses but then eventually ignored. I was advised that the supplies for the flowers I ordered were not in stock - that is a classic bait and switch scam.

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- Hudson, NH, USA
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Stated they have a flower delivery service and never fulfilled the duty or delivering the flowers

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- Marietta, GA, USA
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Sent me a text stating having problem with supplies and said they reached a partner florist to ask for assistance however they had to pay this partner $40.00 and said they paid $20.00 and request that I send the remaining $20.00 so they can pay the florist and process my flower order. A horrible way to run a business. I never responded. I reported the text as junk and canceled my order and also shut down my card… This has been going on too long so please shut this business down. I am not the only one that has been taken…

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- Plymouth, MI, USA
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I ordered flowers from The Blossom to be sent to a church for a funeral on Sat., May 13 in Mackinaw City, MI. On May 31st, by chance I learned the family never received the flowers. I called the shop and was stunned to learned that the delivery was not made due to lack of inventory with it also being Mother's Day weekend. What?! And they never bothered to notify me. But here is the worst part; they did not issue a refund on my credit card. So they charged my card, did not provide the item I paid for, did not tell me, and did not refund me. If I had not checked, they basically would have stolen my money. They did not offer to send free flowers or anything. I wonder how many other people this may have happened to. They are now in the process of issuing a refund, after I requested it, but I will see if it actually happens. I cannot believe what a horrible, dishonest, business practice that is, and I thought I should warn others.

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- Barnesville, OH, USA
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5/29/2023 online order for flower delivery on 5/31/2023 by 1:00pm. No delivery made as paid $91.22.

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- Savage, MN, USA
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This company is a SCAM! They take your orders through their website, guarantee delivery dates snd charge a hefty fee to go so. Then they take your money and do not deliver your flowers. They report your flowers as delivered through their fake “tracker.” Then when you call to complain or request your ordered me cancelled and your money be returned, they tell you they cannot help until they’re able to get ahold of the driver. They take days to get back to you with no resolution regarding the issue. Regardless of how many times you call to complain, they say the same thing and when you push back, they hang up on you. Absolutely terrible human beings who are SCAMMING millions of people. STAY AWAY!

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- Adams, TN, USA
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I ordered Mother's Day flowers for my mom in another state. FTD doesnt deliver there so I Google'd places that deliver to her zip code & this company showed up. GORGEOUS flowers, so I ordered them. The next day, I received an email stating they were HAND DELIVERED to my mom. LIES. I called & they told me they were delivering the next day. That never happened! Then they emailed again & said they were delayed and would be delivered by end-of-day. LIES. So I went on Facebook to see if anyone has made posts about them, and wished like heck I had went there BEFORE ordering. Total scam. I'm so mad! I called today & they asked what the problem was, and when I started telling the woman she hung up on me! So I called right back & got a recording saying I was #48 in line and to wait or leave my #. I left my number & a page popped-up that said "You'll receive a call back IMMEDIATELY in 2-10 minutes"... that was 3 hours ago & no call.

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+1 (877) 414-7903 2 0
+1 (971) 257-5667 0 3
+1 (323) 489-6040 0 0

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