FBM Reports & Reviews (160)
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FBM 13181 Crossroads pkwy N, city of Industry, CA 91746, USAPhone: |
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www.shop.com
www.neilmeet.com ymxfootwearshop.site www.crocsummers.com www.crocodilesandals.com |
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What I received was not worth $3.Their first response was sorry we will fix . next message claimed financial ruin, offered 50% refund and a special gift. Notified Paypal and CCD co. Guedo will make a visit soon.
All that was in the package was three bundles of rolled-up steel wool...that's it. Definitely NOT what I ordered. No packing slip or anything else included, so no way to cross-reference or figure out what it was supposed to have contained. What a scam.
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
• Modern Renaissance Drop Earrings
• Stax Statement Ring in 18K White Gold with Tanzanite and Diamonds
• Bold Modern Renaissance Cuff Bracelet
• Novella Three Stone Bracelet in 18K White Gold with Tanzanite and Pav
The items I received (2 bracelets, a ring and a pair of hoop earrings) are NOTHING like what I ordered. I have attached pictures of the items I received. They are titled as "RECEIVED...". I emailed them on their site (which went to [email protected]) and told them that I was extremely unhappy with the fulfillment of these orders and instructed them to refund my money immediately. They emailed me back saying
"Hello,
Thank you for your reply.
We are so sorry to send you a different item. We can do exchange, but the shipping for exchange is very expensive and it will take a long time. It is not beneficial to return.
From the picture, the item is still good and nice, if you don't like them, you can give them to someone as a gift or try to sell them, then you won't lose any money.
And for this issue, we will give you a 10% discount when you order next time, please consider it.
Thank you for your time and understanding.
Chloe"
I want my refund, which is what I told them in my response. Is there anything that I can do to force them to refund my money?
[email protected]
Total money lost $190
Type of a scam Online Purchase
Scammer's address 13181 Crossroads Pkwy, City of Industry CA 91746
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)