FBM Reports & Reviews (160)
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FBM 13181 Crossroads pkwy N, city of Industry, CA 91746, USAPhone: |
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I ordered 5 pairs of crocs from these scam artists in mid January. I ordered 2 pair burgundy lined crocs, 2 pair of black lined crocs, and 1 pair or men’s black all terrain crocs. I received 2 pairs of brown unlined fake crocs, 2 pair of kids lined fake crocs (size is 4 sizes smaller than the real crocs) and 1 pair of cheaply made blue crocs. Not one thing was correct and they looked as if they had been spray painted. This company intentionally sent out the wrong items just to say they sent something so they can keep my money. I made a complaint with my credit card. I want my $160.00 back.
They totally ripped off the Tiffany logo and containers.
They will not send me the correct item I ordered. I filed a complaint with the BBB as well.
Scammer's address 13181 crossroads pkwy
Scammer's email Not sure just said email support
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Social media (e.g., Facebook)
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
DBT CRD brynnshop CARD#7152 brynnshop Orpington GB 884905
Amount: negative fifty dollars and eighty eight cents – $50.88
I have tried to contact them numerous times and it keeps telling me to try later.
I received a package 1-18-2021 from the FBM return address. It was a ring ??♀️I never ordered a ring or would I ever.
I have tried to contact them but their site always says to try again later.
Scammer's address 9515 E Posada ave
Scammer's email [email protected]
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Scammer's website mauijimoptic.com
Scammer's address 13181 Crossroads Pkwy N City of Industry CA 91746, La Puente, CA 91746, USA
Scammer's email [email protected]
Country United States
Victim Location SC 29910, USA
Total money lost $49.90
Type of a scam Online Purchase
Here is what I wrote:
Good Afternoon, I just received my sunglass order# MJ95LL-10000775. However, the sunglasses received are not the pair I ordered. Per your website, mine should have been "South Swell" which is rectangular in shape. The ones I received are round-shaped and appear to be "Koko Head" style. I would like to return these for a full refund due to the fact they are not the pair I ordered. Please let me know what I need to return these, at no charge to me, as it was a mistake on your packaging department. Your assistance is greatly appreciated. Connie Holler-Martel
This was their response:
Hello,
Thank you for your reply. we are so sorry for this situation.
Sorry for sending you the wrong style, but the items you ordered before are out of stock now.
For this case, we will give you some discount as compensation when you order next time.
or you can pay us partial money, then you can choose other styles you like on our website, you don't have to pay the freight.
Anyway, the items are also nice and good, would you like to keep them, if so, we are willing give you refund of 10% as compensation
Thank you for your time and understanding.
Have a good day
Ashley
I have written a few more requests but to no avail. I even asked for a manager/supervisor but "Ashley" is not cooperating. I am not getting anywhere. "Ashley" just keeps writing the same discount option. I feel this is just another scam and I want to make sure others are aware of it. I know I have lost my money but the next person doesn't lose even more.