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Microsoft Reports & Reviews (663)

- San Diego, CA, USA
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Random call stating from Microsoft technical support engineers who are 3rd party group looking to prevent security issues.

They asked me to go to computer command prompt and type "ASSOC" and verify my CLS, which I believe is Computer License Signature.

He then asked me to verify it as he read it to me.

I stopped half way and hung up.

I was using my work computer, which operates on a VPN, so I cancelled that connection and started a new one.

Phone# they used for me to verify company 800-316-2052. They have someone there to answer.

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- Fort Worth, TX, USA
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We received a phone call from a Springfield, MO number which is unusual since 95% of our customers are in state. A man with an Indian accent said he was calling "as arranged by Microsoft" (or something similar to that implying Microsoft asked him to call us). He said he was calling in response to a call we made last week about our computer problem.

This sounded suspicious since we never call Microsoft and our IT company had not mentioned anything about Microsoft contacting us.

I told him I knew nothing of any such problem or call and asked who made the call. He said he did not know, but it was from our phone number. He claimed we called about a computer being frozen and us being unable to print. I placed him on hold and asked my employer and a coworker and neither knew anything about it. When I picked the phone up again, I could not hear anyone. It was as if I was on hold or mute. I didn't get a response, so I hung up.

He called back from the same number and said we had been disconnected. I told him I spoke to the person who would no about this issue and he had no knowledge of it. He said "Okay, sorry to bother you" and hung up.

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Clicked on Facebook site for "Clydesdales" then got Pop-Up saying "Authentication Required" then shows: http://pizzonme... has placed malware . . ."Suspicious activity . . " Call Toll Free 1-877-223-4233"

Voice using questionable English states and repeats a stern "Warning about trying to solve problem by yourself . . . then says a Microsoft Technician will work you through the solution" And then repeats the warning: "Do nothing . . call this number".

Google search indicates this tel number (1-877-223-4233) is via a Russian source either within the United States of by a pass through from Russia.

NOTE: Still researching this attempt so no resolution details yet. Will provide new details as soon as our technical helpers have had time to finish clearing this scam. Image will be provided after that effort. Appears to be effort to hold computer hostage?

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Said Microsoft could no longer provide certain services and was going to refund $199 but needed access to computer then went on bank account. Called back the next day claiming to be Tim Burk, an FBI agent with the ScamPulse.com, stating he did not want me to get in trouble for the money laundering scheme that was going on using my computer.

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I got a pop-up on my computer. They said they were with Microsoft and that my computer had been affected with a virus. They then took over my computer and said they would clean it up. That was in August now they want money. They said it would be 180 days before payment was due. Now they want money. They have called twice saying there going to take money out of my account.

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- Denison, KS, USA
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Received a pop up that locked up my computer and called the number and they downloaded some stuff that gave remote access to my computer

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I got a phone message saying that the soft license key had expired, and my computer was going to stop working, and to call them back. I did a reverse phone look up which indicated a likely scam.

I called them back and a man identifying himself as a representative of Microsoft with a heavy accent asked me what he could do for me today.

I replied that they had called me. He went silent and I hung up.

I spoke to someone the other day, who unfortunately was scammed by this or a similar operation, and lost a few thousand dollars.

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Man claiming to be from Microsoft saying he needed access to my computer to start the process of refunding money for services. He had a heavy accent from Nigeria or Pakistan or Caribbean. I told him I would not allow him access to my computer and that I knew he was a scammer and not to call again. He asked what I thought he was going to steal from me. I laughed and repeated not to call me again because I knew that he was a scammer and told him to remove my number from his call list and hung up.

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- Wilmette, IL, USA
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Pop-up screen when I used Google Chrome to connect to Amazon.com. Message stated the following:

Do not ignore this critical alert. If you close this page, your computer access will be disabled to prevent further damage to our network. Your computer has alerted us that it has been infected with a Spyware and riskware.

You must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity. please call us within the next 5 minutes to prevent your computer from being disabled or from any information loss.

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- Joplin, MO, USA
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I received a red pop up screen on my computer saying to call this phone number. When I did it was a fake Microsoft Support scam.

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I'm not sure why, but one of the tabs on my computer ended up being this webpage saying I needed to call Windows Tech Support.

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- Saint Augustine, FL, USA
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While trying to update paypal acct- -a window popped up saying microsoft support and to call a phone number. I did and they said china source of comp. invasion and I needed firewall protection. UNfortunenately, I opened my comp. to them .I eventually disconnected and won't take phone calls. I did not give them any funds.

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- Joplin, MO, USA
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While I was logged into my Yahoo email account I have had a red screen pop up with a phone number over a period of about a week now. Today is February 6, 2018. I finally called the number today and they asked if I was having problems with my computer and if something popped up on my computer screen. ( I already knew what this was). They had an accent from India. I called about 5 times and got a female answering one time and males the other times. I did not give them any information. They said they were "Microsoft Support" when I asked them what company they were. They kept hanging up on me when I insisted on them giving me more information about their "company"!!

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- Blue Springs, MO, USA
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I received 2 phone calls. First I did not answer. They called at 10:06 am on 2/5/18. The second Call I answered 12:28 pm 2/5/18. They asked for me by my Maiden name. First clue this was a scammer. They said I have a security breach on my computer and she was from Microsoft and asked if I was in front of my computer. She said I have been getting a lot of warnings on my computer and this is why I have been getting them. I said I am not in front of my computer I am at work. She asked when she could call me again. I told her no I will call you what is your credentials and phone number. She then hung up.

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They call pretending to be Microsoft. They say that you paid for an online service last year for technical support, and they are closing their branch. They want to give you a refund of your money that you paid. In order to do this, you have to get on a computer and go to a website and enter in the card information that you want the money refunded to. Don’t do it!!!

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Fake Microsoft support

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Called pretending to be Microsoft support, asked me to go my computer. Strung them along for awhile, hoping to get some info. Indian accent, when I told them they were scamming me, and got aggressive with them, they cursed back at me.

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- Welsh, LA, USA
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Received a phone call stating that my key license expired on my computer and needed to be renewed. He stated that he was with Microsoft. I asked him to identify which computer had expired as I own six computers. He asked why I have six computers. That is when I hung up on him. This person had a heavy foreign accent.

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- Seymour, MO, USA
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The company calls claiming to be "going out of business" and you need to collect your $299 refund for computer services. They will not stop. Their "executive" can barely speak English. When you ask to not be called, they call again. When you call the number back, you DO NOT get a business, but a person going by "Steven" who says its a computer company. When you start to ask questions, you will be disconnected.

They want your banking info to give you the refund. I am concerned and alarmed that they will not stop calling. I have asked everyday, many times a day to stop being called and it does not help. One of the men who called sounded absolutely wicked on the phone. This needs to be investigated and stopped before someone gets scammed completely.

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I was reading an article online when the screen started flashing red and a message popped up saying not to turn off the computer and contact this number. Called the number and they stated they were with Microsoft and that the firewall in my computer was damaged and needed to repaired. Relayed credit card numbers that they had on file for me and tried to sell some software to fix it. Disconnected the call and contacted Cox and they told me that it was a scam. Contacted all the credit card companies that they had on file.

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