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Microsoft Reports & Reviews (664)

- Louisville, OH, USA
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Was contacted by phone by Microsoft said there is a problem with my computer and they needed me to sign on to my computer so that they can repair it.

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I have been getting many calls for the past 4 years from people saying that they are from Microsoft, wanting me to follow what they tell me to do on my computer. They want to turn on my computer and go step by step with them to repair fix or something. I have been asking them to stop calling me and to remove me from their list of calling and to this date 5/20/2015 at 4:15pm they called again and I asked them to stop calling and hung up on them. I have been trying to contact Microsoft and have them remove me from this calling and they seem to have no issues to fix this. I do not want to be harassed by whom ever this is anymore. Please someone help me to get this resolved. I think 4 years is long enough, even registering on the Do Not Call List and you still seem to get the calls, so I cant tell you where they are coming from.

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Called from Microsoft, people sounded like they were from India. One name was Chris Wilson, the other Ryan Wilson. They said she had viruses and they needed her name, the last four of her social security, her credit card info, etc. She could see they were in her computer doing stuff. She then got a message that she needed to update her computer. The computer is now locked and she would have pay money to unlock it; consumer was hysterical. Scammers called her back and she hung up the phone.

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Received an unsolicited phone call from a foreign person claiming to be from Microsoft. He stated my computer is sending out a virus.

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