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Called from Microsoft, people sounded like they were from India. One name was Chris Wilson, the other Ryan Wilson. They said she had viruses and they needed her name, the last four of her social security, her credit card info, etc. She could see they were in her computer doing stuff. She then got a message that she needed to update her computer. The computer is now locked and she would have pay money to unlock it; consumer was hysterical. Scammers called her back and she hung up the phone.

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Received an unsolicited phone call from a foreign person claiming to be from Microsoft. He stated my computer is sending out a virus.

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