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Online Purchase

Online Purchase Reports & Reviews – Page 116 (3633)

Knox inc took money for jacket we returned they refuse to refund money i habe messages of them saying they wld return money

- Madison, WI, USA

This company, now called ADJUM, was previously called YARENE ... they have changed their name and sell the exact items for people to buy and items IS/NOT delivered. They are probably doing the same thing as when their name was Yarene. Taking the money and credit card info and running with it. I have had multiple contacts with them and they responded with a "canned" response twice. I never heard from them again after the two canned responses.

This is a folding camping chair that I bought but have NEVER received it.

- Odell, NE, USA

Received a package in the mail that I did not order. It was from Suzhichou, a horse scraf, that I know I did not order. The return address is from Dominique Horton 1200 S Vail Ave montebello, Ca.

- O Fallon, MO, USA

They charged my account $72.87 on 05/21/2023.  I never received my merchandise.  I tried to locate them and I could not get ahold of them.  I searched them by location and my bank has too.  My bank can not even locate them.  

- Oak Grove, KY, USA

I ordered some wind spinners from this company. I never received the product ordered, but was sent a fake ring instead, I reviewed this company online. Numerous other individuals also never received any wind spinners, but either a ring or a shoe brush this scam involves a lot of customers. Who were purchasing wind spinners from this company I really think this company needs to be reviewed so other people do not get hurt

- Marysville, CA, USA

Scammer went under the name William Pounds on Facebook. He posted an ad on marketplace for a 3 bedroom home for rent in Beaverton, Oregon. My bf and I are trying to move there so we messaged asking for all the information and an application. He provided the application and said it was $40 per person and to send it to his “daughter in law” on cashapp ($stephnmorg85 username). After a week the profile disappeared and the ad was all of a sudden for a phone.

- Albuquerque, NM, USA

Purchased thru amazon, who are looking into the problem. Large item and instead recieved a plastic envelope via usps ,but showed item had been delivered. This was impossible because it wouldn't fit in mailbox nor the size and wt cannot be delivered by usps.

Saw an ad for clothing on facebook and opened the ad claiming to be The New JCP Store. This was in May 2023. An order was placed for approx. $30 in merchandise. A short time later correspondence was received via email regarding this specific order and the run around began. At this point the company was calling itself VIGONTS. Several different occasions we were told that there were backorders, shipping problems, and finally there was a total lack of communication until we received an email from an entity calling itself TRACK718. On May 29th we were given a tracking number and told we would be getting delivery on June 1st, then it was changed to June 3rd. Today, June 2nd, we were told our delivery had been made via FedEx. There was no such delivery. Upon attempting to contact someone at TRACK718 we were told to join something. At this point my wife closed the email and told me about it. I looked up TRACK718 and found numerous similar complaints. The same was true for VIGONTS. Apparently both are involved in this scam which looks to be of Chinese origin. We are concerned due to fact that whomever is perpetrating this now has our bank debit card info.

- Bluff Dale, TX, USA

I accepted an offer to pay shipping only for a camera. A month later I had a charge from Methodical assertive kee in Florida. I called the number and it was a call center. They said that I took a survey, which I didn’t, which signed me up for a membership to an on line fitness.. I told them to cancel it that they where fraudulent, and they said they would cancel the membership but could only refund me a 50% refund

- Compton, CA, USA

Advertising a set of cookware using image and ad copy saying celebrity chef, Gordon Ramsey was promoting a liquidation offer - customer would pay shipping-only $5.96. Once payment is processed, promo copy switches to “Now entered into a survey CONTEST!” A few days later, your payment method is charged $67.48. Contacted vendor rep who talks about a Catalog and credits to spend… blah, blah, blah. All lies - it was a digital BAIT & SWITCH! Beware!

There’s no email followup besides a invoice without information regarding ‘purchase’

- Marshfield, WI, USA

I ordered a product through this company and they sent me a tracking number. The tracking number was not real. After 2 months they said it was delivered but I never received it.

- Olney, MD, USA

Exact same thing happened. Received a fax with our address, company name, and domain name requesting payment for $99.58. Their website listed on the fax is bluerocketseo.net. There is nothing on the fax indicating that this is not a bill, nor that it is for advertising. We did not and do not have any business relationship with them. Please contact me if there is a class action lawsuit.

- Charlotte, NC, USA

Received a package (scarf) in the mail and a pair of shoes separately before hand that I received via postage mail (USPS) that I did not order or have anyone order for me. Packages were sent to my address with my correct name and address. The first package was a pair of shoes from China.

- Ukiah, CA, USA

Back in March of this year I purchased two items for $13.91 each. After a while, one item had a ship date and the other one was marked as undeliverable. I didn't think that was a problem so I proceeded to reorder another item. The item is now more than double the price. I tried to contact customer support several times. One person at customer support suggested purchasing another set and they would refund the difference. So I did. When I then ask the person if I was getting refunded the two items at $13.01 each or the price of the items I just purchased, I was told that I would only be refunded the earlier price and not the doubled price. I immediately tried to cancel the items I had just purchased less than ten minutes prior. I received a message saying that they would attempt to cancel the items. For over a week straight (every day), I attempted to cancel the order. I made the duplicate order on April 28, 2023. It has still not been cancelled and now I am getting a notice saying it will be delivered this Saturday. However, the items I had ordered in March still have no information as to when I will be seeing them. I am pretty sure I am this company has committed fraud in that I have been denied my items at a listed price because they chose not to honor that price. And I am being made to pay more than double the price to get my items.

- Harrison, AR, USA

I found out about the business through a friend. About 3 or 4 days ago I reached out through Facebook Messenger to someone named Maria Christina. She showed me pictures of the puppy, and of other people who purchased puppies from her. I was going to pay $200 for a Chihuahua puppy. So first she decided she was going to send it through Fed Ex ground, then she decided she was going to drive to me to deliver the puppy. She said she needed the money up front, to be paid in a gift card or CashApp. I told her I wouldn't be able to pay up front, but would pay when she arrived with the puppy. I also asked why cash wouldn't be ok, and she said she needed an electronic form of payment to process it. She got mad and no longer wanted to do business. I believe this was a scam. During this process I provided my email address, telephone number, and mailing address.

- Joplin, MO, USA

So I saw the ad on Facebook for the car and she posted it for her sister in law who is in the air force. She gave an email and I contacted her through the email address. So I contacted Ebay Motors and they sent me an email. I talked with Martha Steward and the car was in Erie, KS. They asked for us to pay for the vehicle and we would get it shipped to us in 3 days from Ebay and would have 5 days to decide if we wanted it or not. If we wanted it, we would continue with the payment and if not they would tell us what to do. We got the order ID number today and when I got the information they told us to go buy gift cards, load them up and scratch off the back of the cards and call them. I told her this makes me nervous and I'm confused, I have never done anything like this before. I contacted her saying that I was not interested. She emailed me back and said she had no time for this. I reached back out and everything was deleted.

- Los Angeles, CA, USA

I contacted "Poodles for Rehoming" a Facebook Group that claims to rehome Poodles when current owners cannot take care of them. I asked for one that caught my attention - Bansky. a 17-week old dog. This person provided me with videos and pictures of the dog. The group is administered by "Jenny Wagner", and through Facebook messaging this person described the process :

1. Pay adoption fee ($350 for Gabriel Cay) - Zelle

2. Pay for Crate Rental for transportation ($500 for Caroline Richard) - Zelle

3. Pay for Insurance for Travel ($500 for Bo Zhang) - Zelle

4. Pay ($500 for Health and incremental insurance charges). Infinite Future Trading LLC - Zelle

5. Pay ($300 for final transportation arrangements - @Elsa-Johnny) Venmo.

Once I started requesting flight information, vet records, insurance records, " Jenny Wagner" marked herself as "unavailable" and the conversation finished abruptly. There was no dog, nothing.

Filed a complain to the FBI as well.

Hello, I recently purchased a dress through the Eras Tours Outfits Facebook group from Danielle Singleton who has a business registered to Sisterhood of the Traveling Co. at 845 Houston Northcutt BLVD. #1051 Mount Pleasant, SC. 29454. I paid $51.50 for Danielle to send me a dress over Venmo on May 5,2023. As of this writing (May 28, 2023) I have not received the dress and the tracking number she provided has not been updated since she provided it. I filed a report with Venmo and they advised that I reach out to local law enforcement and they will help provide any information for the investigation. I am desperate for assistance. I have asked Danielle several times for a refund since the dress appears to be lost if never shipped. I filed a claim with USPS, but have not heard back from them either. I messaged the admins if the Facebook group and have not received a response either. I just recently sent Danielle a Venmo request to pay me the refund and she cancelled the transaction and blocked me on Venmo. The last 4 digits of her phone number are: 4932. I would so very much appreciate any help you can provide.

- Pittsburgh, PA, USA

There was an ad for 2 pairs of sandals on Facebook. I liked them so I purchased them. The payment was made on PayPal. After not receiving them for several weeks, I contacted the seller and they told me the trucker lost the order, and they would replace the order. I has been over a month now so I emailed them again. They are now claiming they do not have materials to make the sandals, so they offered to return 10% of my purchase. I did not agree to that, so they still have my $68.60 and I have no sandals.

- Waddell, AZ, USA

Recieves weird package in the mail I did not order. Tiny package of gum. Nobody I know sent it.

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