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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- New Market, VA, USA • Jul 13, 2024
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I made purchase in April. I still have not received item. I have emailed several times for refund

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- Bryn Mawr, PA, USA • Jul 13, 2024
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On June 28th 2024, I ordered 3 OriBreeze cooling units. When they arrived all the boxes the units came were slightly damaged and none of the units received said OriBteeze on them. We opened the least damaged box and attempted to use the product which did work as advertised. It did not cool the room at all as claimed. On their website the return policy says it is an easy process to get refund within 30 days. We attempted by for since we knew the product was bogus The number for customer support states it will connect you to an agent then hangs up on you advising you to contact them by email or live chat. We have attempted to email them at the stated email heyhelp.cc many times and with pictures of the product and the order number. We have received a generic almost robotic response twice. Asking for the same information provided in the initial email we sent to them. We do get any answers from the phone or email on the refund request. We would like return the product for a full refund but the “ company” refuses to respond to our request. We are within the 30 day timeline.

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- Rockville, MD, USA • Jul 13, 2024
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I ordered expensive shoes through the snkrdunk app. The shoes I received were badly damaged and I questioned their authenticity. I reached out to snkrdunk and sent them photos supporting my claim. They were not helpful at all and refused to resolve my issue even in the slightest way possible. I would not purchase anything from this vendor as their customer service is absolutely terrible and once they have your money they will do nothing to help you if an issue arises.

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- Hummelstown, PA, USA • Jul 12, 2024
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I have written the company twice to refund money. Initially it said they were based out of California but now I cannot find an address, it says Lithuania.

an apparent company code of 305445861

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- Middletown, NY, USA • Jul 11, 2024
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VIVALANA used TikTok to advertise their accessories. I purchased a love bracelet for $9.99, an elegance nail gold bracelet for $6.99, a trinity stack bracelet (set) for $20.99 and was charged a total of $37.97 to my Apple pay. Despite contacting the merchant, and promising to re-send the items, to date, I have not received anything! I sent another note to VIVALANA today, 7/11.

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- Amityville, NY, USA • Jul 11, 2024
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I purchased a bathing suit from their website May 9, 2024 and received an order confirmation. On their website it states that order ship with 2-3 business days. By May 20th I still had not received a shipping confirmation so I emailed them (the only means of contact) and waited a few days but no response. I emailed again about a week later on May 28th, still no response. We are now in July and no bathing suit. They deducted the amount of the bathing suit on May 10th. Also, please note that on their site they mention "seen on Marie Clair, USA Today and ELLE", very reputable companies.

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- Island Park, NY, USA • Jul 10, 2024
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This was a FaceBook post. Beautiful, artificial flowers from Spain. If you go on their website or google them several people ordered at the same time and me and haven't gotten their order either. They claim because it was shipped they can't refund my money

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- Hatfield, PA, USA • Jul 10, 2024
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S.Fashion is selling clothing on Facebook.

The email address [email protected] has been linked to numerous scam shopping websites12. These fraudulent sites often advertise products like apparel, shoes, jewelry, and electronics at extremely low prices to lure customers. They heavily rely on social media ads to drive traffic to their sites1. Unfortunately, these sites typically do not deliver the advertised products, or they send low-quality items instead1.

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- Springfield, PA, USA • Jul 09, 2024
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ORDER PLACED 2-4-24. DIDN'T RECEIVE IT AFTER SIX WEEKS. EMAILED THEM, THEY CLAIM MAILED TO WRONG ADDRESS & WOULD SEND ANOTHER, THAT WAS SIX WEEKS AGO, ASKED ME TO BE PATIENT. MY EMAIL ADDRESS IS [email protected].

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- Alexandria, VA, USA • Jul 08, 2024
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The seller was selling a test kid for allergies via instagram. The kit never arrived and no tracking number was provided. When I tried contacting via the email provided the response from the seller doesn't make any sense. I am confident that this is a scam.

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- Washington, DC, USA • Jul 08, 2024
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Vernier Shop and Punovo are online companies that list products however when shipped a box full of paper and no product. When trying to get your money back you get an international call center and no response.

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- Fleetwood, PA, USA • Jul 08, 2024
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I wanted to purchase one TetraBeam flashlight. Somehow they had me ordering two. As soon as I read confirmation email, I contacted TetraBeam support. I told them I wanted to order only one, that I wanted to cancel the second one. They replied by telling me some things about VIP status, never mentioning cancelation. I got charged for two lights. And, they are not as advertised. Cheaply made and not as advertised.

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- Littlestown, PA, USA • Jul 08, 2024
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I went on there website and I ordered a product and everything was legit so I thought. They sent me tracking information. I tracked and on the day that it said it was going to be delivered. I kept tracking it and it said it was delivered when I got home. It was not delivered when I checked the tracking. It said it was delivered in San Gabriel, California. Which is clearly not anywhere near where I look I reached out to them several times they have not answered me. There's no customer service phone number and only an email. I had even told them that I'm going to file a report for them. Scamming me or not refunding me my money and still no response..

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- District Heights, MD, USA • Jul 08, 2024
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I purchased a males engagement ring in April I never received the ring I reached out by email several times over the few past months to see what was going on with my order I didn’t get a tracking number or nothing they said the sent it but I never got it I even went to my bank to get a refund because they wouldn’t give me a refund back they told my bank I received the product and my bank declined the refund but I never received anything so they took my money and I never got my ring

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• Jul 08, 2024
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There is no mention of them being digital books and when you contact customer service they give you a hard time on wanting your money back. They say that it stated they were digital in there terms and conditions section which you can't find on there site to read before buying. And their site states a 60 days money back guarantee that they won't honor.

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- Alexandria, VA, USA • Jul 07, 2024
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Offered a Pride sale for Tomboyx apparel via Instagram advertisement

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- Burke, VA, USA • Jul 06, 2024
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Ordered 3 shirts from their site in May. I tried to reach out to them many times, they kept giving delay excuses. Offered to refund money, when I said yes, they said they can’t refund anymore because package is on the way. It’s July.

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- Rockville, MD, USA • Jul 06, 2024
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Thru an instagram ad. Very low prices on pride swimwear. Shoulda known!

Shows on my credit card statement as PaginsvilleMallFashion - 568-6780825 CA

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- Silver Spring, MD, USA • Jul 06, 2024
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This business appears to be reputable but it’s clear they pay for fake reviews. They say their products come from Spain but the product I received was a very cheap version from China.

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- Plainview, NY, USA • Jul 06, 2024
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The scammer used a link provided on Instagram to lure me in

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