SCAMOnline Retailer Scam Reports & Reviews (1828)
Online Retailer Scam Contacts
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Scammer's email [email protected]
Country United States
Victim Location NY 11575, USA
Total money lost $60
Type of a scam Online Purchase
Country United States
Victim Location NY 10567, USA
Total money lost $40
Type of a scam Online Purchase
Victim Location PA 18235, USA
Total money lost $40
Type of a scam Online Purchase
Scammer's website Bandoo
Scammer's address 307 W 38th St., New York, NY 10018, USA
Scammer's email [email protected]
Country United States
Victim Location MO 64056, USA
Total money lost $155.65
Type of a scam Online Purchase
Victim Location VA 22601, USA
Total money lost $115
Type of a scam Online Purchase
Scammer's address Caledonia, OH, USA
Scammer's email [email protected]
Country United States
Victim Location VA 22311, USA
Total money lost $305
Type of a scam Online Purchase
Country United States
Victim Location GA 31211, USA
Total money lost $38.97
Type of a scam Online Purchase
Country United States
Victim Location MD 20785, USA
Total money lost $129.99
Type of a scam Online Purchase
December 14th: I found a email and contact number. I emailed asking ‘Where is my purchase’ and I called no response thinking it’s the weekend store close. A automatic response stated. Your request (112043) has been received and is being reviewed by our support staff.
December 16th: I get a response from Kimberly stating Hello ****,
Thank you for reaching out to us regarding your order.
Unfortunately, due to the current site downtime, we’re unable to access order details at the moment. However, please rest assured that your follow-up request has been noted, and we will prioritize it as soon as the site is back up and running.
We sincerely apologize for any inconvenience this may cause and are working diligently to resolve the issue as quickly as possible. Once the site is operational, we will ensure your request is taken care of promptly.
We truly appreciate your patience and understanding as we address a temporary issue with our site. If you have any other questions or concerns in the meantime, please feel free to contact us.
Warm regards,
Kimberly
WellMan Studios
My response: Thank you for your response. Please refund me my money back to my account as soon as possible. Thanks
December 17th Kimberly response: Hello ****,
Thank you for reaching out and letting us know your preference regarding your order. We completely understand your decision to opt for a refund, and we appreciate your patience during this time.
Please rest assured that your refund will be processed as soon as the issue with our site has been resolved. Once the refund has been issued, we will promptly notify you via email.
We kindly ask you to provide your order number.
We sincerely apologize for any inconvenience this situation may have caused and are working diligently to resolve the matter as quickly as possible. If you have any questions or need further assistance in the meantime, please don't hesitate to contact us.
Thank you for your understanding and for giving us the opportunity to assist you.
Warm regards,
Kimberly
WellMan Studios Team
So After her last email I’m like let me find another way to try to get help with this.
December 26 I call customer service and spoke to a live person explaining everything. Representative told me she escalated everything and someone should reach out to me soon. I said I will like to speak with a supervisor. She says ma’am there is nothing more we can do so wait for someone to give you a call. I stated I have reported Wellmans because the website is a fraud right along with the fake employees and company y’all advertising. I said yall stealing people money left and right. The ScamPulse.com has been informed. Why the representative said ma’am what is the last four digits of your card you place the order with. I said you should have it in your system when you stole my money. I have the last 4 digits and she said your money should be in your account soon it depends on your bank and hung up FAST. Another lie
December 26: still no package. I emailed Kimberly again stating. I have not received my refund yet. My order number is Online # 100690606713. I order on December 2nd. Still have not received the item I ordered because, Wellman studio is a fake website. Your so call site or system issues should be resolved by now December 26. REFUND ME MY MONEY NOW!! I have reported Wellman studio fake website to the authorities. Wellman studio is fake advertising men clothing in. I have notify agencies of the scamming this company is doing towards individual to steal money by ordering from your fraudulent website. I will continue to spread the word to other customers every day.
I reached back out to Afterpay and went through the steps of filing a complaint of not receiving my purchase. Afterpay found a way to reach there team. Wellman Studios stated my order was delivered per there last update by FedEx. Gave a FedEx tracking number of 282752022706 and all that. I can’t make this up. I goes to FedEx to track the purchase. DELIVERED
Tuesday
12/10/24 at 4:59 PM
LIES!!!!!!!!!!!!! I got scammed like others. The reviews speaks volume, facts, and same situation they putting every customer thru to not refund us our money because they are fraud. Oh and guess who emails me back with the same lie. KIMBERLY!
Kimberly stated: Hello ****,
Thank you for reaching out to us regarding your refund.
Unfortunately, due to the recent site downtime, the process of your refund has been delayed. However, please rest assured that your follow-up request has been noted, and we will prioritize it as soon as possible. Kindly provide us your correct which only consists of 5 numbers.
We sincerely apologize for any inconvenience this may cause and are working diligently to resolve the issue as quickly as possible.
If you have any other questions or concerns in the meantime, please feel free to contact us.
Warm regards,
Kimberly
WellMan Studios
My response: ORDER #66544
Kimberly what is your last name? Why haven’t a supervisor reached out to me to communicate the situation? You continuously lying adding fire to the situation. Just refund me my money. So Wellman’s site been down for three weeks and no one thought about informing the customers? And still down but I was told my item was delivered on 12/10/24??the lies yall getting caught up in. Bad teamwork with the lies. This is very unprofessional and sad how the company is going about stealing customers money.
Now still waiting on another lie she going to tell me. SMH
Please inform customers online that this company is fake and they out to scam you for your money and you will not receive your purchase.
Scammer's email [email protected]
Country United States
Victim Location PA 17241, USA
Total money lost $55
Type of a scam Online Purchase
We are very sorry to hear that you haven't received the package yet. We understand your feelings and are well aware that every order and package carries the strong expectations and love of customers. Our goal has always been to provide customers with a satisfactory shopping experience, and please believe that we will solve all your problems for you.
After hearing your feedback about not receiving the package, we contacted the courier as soon as possible, hoping that the courier could make financial compensation, but it was difficult for us to obtain compensation from the courier. Normally, couriers will not make any compensation for delivered packages.
As our precious customer, we cannot let you bear this loss. We are willing to resend the package with the expedited service to you for free, and it is supposed to arrive within 7–15 days.
1. Are you willing to receive the second package? We will resend you if you want. Please let us know about your opinion.
2. If you are unwilling to wait and refuse the second package, please let us know and we will continue to provide you with other solutions.
If you have any other questions, please feel free to contact us here and we will help you solve the problem. Please rest assured.
We are looking forward to hearing from you soon. Hope you will have a good day.
Sincerely,
Customer Service Team
They did resend the package. And once again, I never received it. So I notified them of this, and they only want to provide me a 70% refund. Please do not purchase from this scam of a company.
Victim Location PA 17202, USA
Total money lost $61.75
Type of a scam Online Purchase
***** ** ********
Victim Location PA 19027, USA
Total money lost $25
Type of a scam Online Purchase
Scammer's address 800 James Avenue, Scranton, PA 18510, USA
Scammer's email [email protected]
Country United States
Victim Location WA 98926, USA
Type of a scam Online Purchase
Victim Location VA 22207, USA
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location NY 11236, USA
Total money lost $250
Type of a scam Online Purchase
Country United States
Victim Location PA 17777, USA
Total money lost $44.80
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location PA 17302, USA
Total money lost $42.68
Type of a scam Online Purchase
Country United States
Victim Location PA 17320, USA
Total money lost $94.95
Type of a scam Online Purchase
Country United States
Victim Location NY 11704, USA
Total money lost $47.80
Type of a scam Online Purchase
Victim Location MD 20901, USA
Total money lost $44.98
Type of a scam Online Purchase
Country United States
Victim Location PA 19460, USA
Total money lost $119
Type of a scam Online Purchase