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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1852)

- Fort Washington, MD, USA • Feb 03, 2025
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These people express how great they are how wonderful there product is they claim your shipment will arrive within 7days but i notice they give you no tracking or suggested day of arrival when you try to contact them via email they claim there is a problem with the system 8 days later after 3 different times trying to contact these people i still haven't heard a word so where is my merchandise or my $65 dollars back of course there is no phone # we have to stop these disgusting people and hold people who call themselves a business to a higher standard

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- Jacksonville, FL, USA • Feb 03, 2025
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I placed an order for product advertised by Barbara O’Neil for inflammation.

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- Dolgeville, NY, USA • Feb 02, 2025
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I placed an order for used drives for a skid steer on trucks Spare Parts. I sent a check for payment. The owner of the company sent a invoice to my email. I was told items were shipped. The seller refused to give me a tracking number. 2 weeks went by after many promises of package being delivered soon. The seller then decided to inform me that he needed insurance on the package that was already shipped. He wanted more money. I then asked for a refund on the parts I ordered and he will not respond to the refund question. This is a total scam and I have spoken to others that have also been scammed and are getting the same results, No parts and no money returned.

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- Moscow, PA, USA • Jan 31, 2025
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Woman texts me stating a story like the other reported. Stating she was in a private medical center with lung cancer and wanted her daughters to have sessions with me during surgery tine to keep them in brighter spirits. I gave her a price but am pretty smart about scams and googled the number so i luckily didnt lose anything.

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- Philadelphia, PA, USA • Jan 31, 2025
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I ordered over garments from this sister on sept. 21st 2024. I paid $201 for them in full. I still have not received my things and today is January 31 2025. I have reached out numerous times and keep getting the run around. I will be going to the police next.

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- Huntington Station, NY, USA • Jan 30, 2025
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This was a mini space heater advertised as efficient, easy to use, odorless and would save on bills. The items arrived in damaged boxes that were ripped or open. I tried one heater. It emitted a foul odor and shortly thereafter stopped working. I contacted the company by e-mail. Told them what happened. They asked for pictures of the packages and I sent it to them. I told them given the condition of the packages and what happened with the heater I tried I did not trust in the safety of the product and wanted to return them for a full refund. I’ve been getting the run around with all kinds of excuses. They kept repeating questions I had already answered. It almost felt like I was not e-mailing with a human being. I filed a dispute with my credit card company.

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- Philadelphia, PA, USA • Jan 29, 2025
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The scammer sells chocolate strawberries on Instagram. She takes your money, offers a speedy order and charges 25 more. When you show up for the pickup she doesn’t answer the door and refuses to refund your money. Several attempts have been made with no results.

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- Philadelphia, PA, USA • Jan 29, 2025
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I believed I was purchasing 4 Ralph Lauren clothing items via this https://harryandavid.vip/?utm_tag=1 site.

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- Philadelphia, PA, USA • Jan 28, 2025
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Order clothing. Never sent an email or confirmation or an order number. When I contacted them several times, they stated they needed name of store where it was ordered and an order#, which I was never given. No replies recently.

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- Rumson, NJ, USA • Jan 28, 2025
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While surfing the net attempting to find a RAB Cirrus Flex 2.0 ski vest at a good price a website from a company called STARLAND came up. It appeared to a legitimate clothing company. It contained photographs of several other items that could be purchased. After purchasing the vest and a Helly Hanson fleece top I received a receipt in an email from starland

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- Palmerton, PA, USA • Jan 28, 2025
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Ordered a pair of Brooks sneakers online. Company was called Oemete. Used my debit card, payment went thru. Received email if purchase. Then received another email that it shipped. Has been 14 days ! Package tracking says still in Hong Kong ? Can not find website or phone number. No response to 4 emails sent. Noticed reviews online stating others are finding Oemete to be a Scam. Neve received,item paid for !

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- Kennett Square, PA, USA • Jan 28, 2025
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I placed an order with Eternal Muse, and when I reached out for support, they were unable to provide proof of delivery. FedEx confirmed that the package’s delivery partner could not verify its location, yet Eternal Muse refuses to provide a proper resolution.

During checkout, the company offers “Gift Box Protection”, which misleadingly suggests it covers replacements or protects the shipment. However, when I inquired about my missing order, they claimed this protection only applies to the box itself—not the actual product inside. This is extremely deceptive and is not clearly disclosed at checkout.

To make matters worse, even the box itself is missing, meaning that by their own policy, I should qualify for a resolution. Yet, they are refusing to abide by their own stated terms and have denied a refund or reshipment.

This practice feels like a bait-and-switch, charging customers for a misleading protection plan while taking no responsibility when something goes wrong. Their responses have been scripted and dismissive, failing to provide an actual solution. I originally purchased these items for an upcoming trip, and their lack of accountability has now left me without what I paid for.

Eternal Muse should be held accountable for its misleading “Gift Box Protection” policy, which is not clearly disclosed at checkout. Customers should not be misled into purchasing a protection plan that only applies to the packaging and not the actual product. Additionally, if the entire package is missing, the company should honor its own stated policy and provide a resolution.

More transparency is needed in how they present their policies, and businesses should not be allowed to offer a paid protection service that provides no actual coverage for missing orders.

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- Queens Village, NY, USA • Jan 27, 2025
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I ordered a hya- skin face slimming massager 2 of them in December through shop app which I would expect vets their businesses before having them on on their web platform. The company seems like a drop ship company who uses shopify. I repeatedly emailed asking about where my product is, and or refund no responses, then got a response of I will speak to managing team, then a response you will get refund .never happened never responded managed to remove themselves off my page so I cant bother them. I have emailed them I have receipt for purchase. They are horrible liars and cheaters poor customer service they need to be shut down.

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- Stephenson, VA, USA • Jan 27, 2025
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Saw a ad on Facebook early Dec 24 on bootbarn big sale I ordered several packages amounted to around $55 they gave me a tracking company based out of China I followed it for weeks only to be told it had been delivered but it wasn't I checked all postal business as but none from USA where used at all so once it arrived state side tracking was limited I checked UPS, DHL, USPS without any info on tracking number.. I reached out to the company email and they wanted to give me a 20% discount on a reorder I refused they agreed to resend my order gave me another tracking number I followed and got same results.

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- Berryville, VA, USA • Jan 25, 2025
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Misrepresented products did not respond to follow up deleted website

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- North Fort Myers, FL, USA • Jan 24, 2025
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I looked on Google for a product and it popped up on Google Shopping. The website looks real. I ordered the product and paid in full. I got a confirmation stating that the money was taken out of my account. The confirmation screen says that I paid and got Reference #************* with Transaction ID #*****************. And my PayPal ID says I paid someone named Kelly Stubs with Merchant ID 8CU486306V304583. The email address on the receipt of Kelly Stubs is [email protected]. I tried to email the support email address on the website for the company 3 times, and the emails bounce back in approx 24-48 hours saying it is undeliverable. I tried calling the telephone number on the website and get an automated recording saying the telephone number is not in service. The company keeps emailing me trying to get me to purchase the item again with discounts saying that I left it in my cart. I have taken screen shots of the emails and the approval that I got when I paid and my confirmation from PayPal

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- Philadelphia, PA, USA • Jan 23, 2025
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I ordered a hand painted bag in December. Never received the item, tracking information or anything. Contacted merchant multiple times and no response

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- New York, NY, USA • Jan 22, 2025
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Do not purchase anything from this company larineco. It claims it is incorporated in new jersey. they have no customer service. They will keep charging your card without your consent. they never sent the merchandise.

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- Mercersburg, PA, USA • Jan 22, 2025
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Ordered two sweatshirts. When they arrived they were cheap Chinese shiny nasty material. When I searched for informal regarding returns, there was nothing. A cutomer service email was provided. I have emailed them 4 times and no reply.

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- New York, NY, USA • Jan 21, 2025
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I was looking or smart watch, by I thought I was getting a $49.00 by the time I was about to check out the place the order for $ 88.00. I was sent a confirmation and an order number. I called them so that the order can be stop and they were we don't have an email for you or a phone number or an order number. But they already went into my bank.

They have an email link for for support that does not work.

There fake 800 number does

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