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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Burtonsville, MD, USA • Jul 05, 2024
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Never received my product or refund

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- Fort Washington, MD, USA • Jul 05, 2024
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I ordered the product on 2/6/2024 from FB from Q TV Shop, and they took the payment. Have several follow up emails, since 2/22/2024. Initially was told that the product was shipped to wrong address and would be reshipped. I have several emails requesting updates/status, which I can provide upon request. Even though it was an inexpensive product, it’s the principle. The company kept asking me to be patient and that the product was being shipped. I even asked for a refund, but was never provided any status to that. To date, I believe this is a fraud company, and would like to have it investigated and removed from FB online.

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- Morrisville, PA, USA • Jul 05, 2024
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I ordered an item and didn't receive what I ordered and now they will not give me a refund for $26.98 paid on 6/4/2024 I've been emailed and nothing so I'm contacting you.

Thanks

*** *****

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- Burke, VA, USA • Jul 05, 2024
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I was looking online for jewelry and came across their website (which was sponsored by Google at the time, making it one of the top options) and ordered a 3mm sterling silver chain. It cost me around $46 and was supposed to be delivered within a week. When the delivery date passed, I got the notification that it was delivered but never received it. I attempted to contact them using their provided email, but got no response. Now that I am looking deeper into their business, I see that they have a fake/unfinished website with an empty about us section and also an Instagram followed by bots.

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- Brooklyn, NY, USA • Jul 03, 2024
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The company advertised sneakers as being of great quality and offering arch support. It only had good reviews on the website and Facebook comments. When I received the sneakers, they had an awful smell that is still there. Also, there is no tag inside the sneaker specifying from what material they’re made of or any details!

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- Washington, DC, USA • Jul 03, 2024
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I ordered a vintage Nike shorts from @Studio6art on X (formerly twitter) via the website https://www.vintagecloud.store/ on May 30th. It was supposed to take 5-8 business days to ship. On June 21 I used their customer service chat box to ask about my order and they replied that they would check the facility. I followed up on June 27 and recieved no response. I followed up again on July 1 and recieved no response.

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- Oakton, VA, USA • Jul 03, 2024
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I ordered a chair online from a Facebook ad. I got an email confirming my purchase. The chair never arrived. After numerous back and forth where they first provided a tracking number that didn’t work then they said they had proof that it was delivered. I asked them to provide the proof but they won’t. They offered me a 30% refund which I declined and then offered a 40% refund. I told them I’m reporting them.

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- Bowie, MD, USA • Jul 03, 2024
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The company pictures real quilts on their site but sent a knockoff imitation item that looks nothing like the picture. It looks like they stole real images, printed them on fabric and then used a basic pattern stitch. The item was sent to my via UPS from a US address, but now they want me to return it to a Hong Kong address.

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- Suffern, NY, USA • Jul 03, 2024
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Advertised a sale for online clothing store items were bought. Tracking number was sent. Item was never sent tracking number says there’s no such thing.

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- Jacksonville, FL, USA • Jul 02, 2024
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I ordered Keto gummies online: VitalNuShop 844-3561685 WY US; buy one bottle get one free for $60. However, when I tried to purchase it the system said it couldn't process so I selected to process again, but got the same message so I gave up. Next thing I know, I checked my bank account and was charged $120.00. So, I called my bank to dispute it because I never received confirmation that the transaction ever went through, nor did I get any type of correspondence stating I was being charged and what for (no receipt). Several days later I received my order in the mail, but just one of the BOGOs, not the 2nd order I was charged for.

Next month, on the same day, I was again charged $120, but showed a different phone number and different name: KetoRpd* 8553893078 Sheridan WY US. I called them and the guy I spoke with said I would need to connect him with my bank to get a transaction code from them in order for them to credit my account. I told him they were scammers. Please BEWARE AND DON'T BUY ANY KETO GUMMIES.

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- New York, NY, USA • Jul 02, 2024
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The scammer companies come across FB with beautiful clothes saying they are made in North Carolina.

The clothes came from Linden, NJ, no company name, no tag, no sales slip, horrible material without any description of the material, no country of origin, and the items are cheap knockoffs of expensive items.

when I asked them for a refund they said I had to send the items back to China. I did not buy anything from China.

In NYC this is fraud and you can get arrested for selling knockoffs. It should be the same online. They should be stopped because they are destroying online business with knockoffs. Thank you.

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- Paso Robles, CA, USA • Jul 02, 2024
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The product i purchased was nothing that it was described as, it didn't worked and was completely useless! I emailed them for a refund and they told me i needed to return the products to Hong Kong and I had to pay for it to be shipped there (even though the product was shipped from New York). They then proceeded to stop replying to me at all! I never got the refund and haven't heard from them since!

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- Springfield, PA, USA • Jul 01, 2024
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Scammer was contacted for the purchase of two puppies. Payment was made via PayPal. Shipment through another company was initiated and additional costs incurred ranging from ventilated crates, insurance, vaccinations, etc...

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- Potomac, MD, USA • Jul 01, 2024
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I bought clothes from this company I email many times and they never answered or send me my order.

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- Boca Raton, FL, USA • Jul 01, 2024
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This person is a scammer who pretends to offer an online gaming service on the video game series MADDEN. He steals peoples money who try to buy from him, and steal people's online game possessions when you try to sell to him. His entire website and "business" is a scam.

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- Sapulpa, OK, USA • Jun 30, 2024
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Eminify was advertising a dress and I went through the payment process and never received the product. I have reached out via email 3 times with no response.

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- Pottstown, PA, USA • Jun 28, 2024
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Solar lamp posts.

Have sent dozens of emails.

Never answered me and when they did it was not accurately reported. Claim the bank never issued the credit to me. The bank did confirm they never received any credits from this company. This has been goin on since February. It’s clear I got scammed.

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- Ephrata, PA, USA • Jun 26, 2024
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I ran into the website, it said I could get a discount so I entered my phone number. I received a text with a discount code and website. I placed the order and received an email with a tracking number with “Yun Express” that never worked. I tried emailing support, they responded once but never again. This was in February 2024. It is now June 2024.

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- Woodbridge, VA, USA • Jun 26, 2024
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I ordered an Air Nailer on 27 May 2024 and to this date I not received it. I reached out to the company for relief, and they asked me to provide them with a picture of my order once I told them I don't have the Nailer yet I was told via email that it had been delivered and I needed to figure out what happened. To me this is unacceptable, and I plan on doing a transaction dispute and I will never buy from this company again period.

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- Brighton, MA, USA • Jun 25, 2024
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I saw this buyer on Grailed in April of this year, and on April 18 and April 17, 2024, I sent him $100 and $500 using zelle and Don to trade a wallet branded ERD, His zelle information is JOSEPH [email protected], the reason for trust is that he has a photo on secondordervanity, seems to be a semi-public figure, and the payment information is the same as the photo name searched on the Internet and the information on social software. The wallet was also successfully obtained through usps. So later, when I saw him selling a necklace of the same brand on grailed, I contacted him on IG and said I wanted to buy the necklace. He said $600 would be a deal. After he confirmed with me that my address had not changed, I sent $600 to him via zelle (same zelle account). He replied to my message on May 28 and asked me if I could offer 700. I refused, saying that I didn't want to buy this thing anymore, and asked him to return the money to me. Then he asked me on May 29th if I could offer 650, and I also refused, and I reiterated that I did not want to buy the item, and asked him to return the money to me. He replied to my message on May 30 and said that he had sent me the item, but did not give me the tracking number (in the first purchase of the wallet, he sent me the tracking number immediately after mailing the item, According to the receipt he took of me, it was sent from 2273 Church Ave, Brooklyn, NY 11226.) Because I told him many times that I didn't want to buy this item, but he kept ignoring it, so I sent him several messages every day that I wanted to talk to him. Trying to give it back to him and get my money back. He didn't reply to my message until June 1st, and said that he was busy, he thought he gave me a good price, and the things had been sent, and he didn't want to return the money to me. Then just when I texted him every day but he never responded and found out on June 6th that he posted stories but never responded to my messages, I emailed him because I didn't get anything in the meantime and he didn't reply to any of my messages and I didn't have a tracking number of items. I told him I'd call the police if he kept it up, and that's when I began to suspect he was a fraudster. He finally replied to my message on June 7, before which I had reported to the bank that I had suffered money fraud. But because he happened to reply to my message, I didn't call the police. The message he responded to probably meant that he thought I was threatening and scamming him because he shipped something, which I said I didn't receive (and I didn't). Then I explained to him that maybe it was the post office, and I didn't report it to the police, and I wanted to track the tracking number to see if he really sent my stuff, so there was a misunderstanding between me and him. On the same day, he said that he understood my meaning and went back to the post office to investigate, but still did not give me a tracking number. And then he disappeared again, so I sent him a few messages. It wasn't until June 12th that he replied and threatened me, in the following words: I was alerted by my bank that you reported the transaction for fraud which makes this a scam and you a scammer. Luckily I have contacts at (my school)... I can’t wait to see how far up they go.. you want to ***** me over?? you have no clue. Since then, no messages have been returned to me, and until now I have not received my items. In the meantime, I've been checking mailbox and mailroom repeatedly, almost every day, but I haven't received anything. I went to the police station on June 17th to try to report the matter to the police. The police station told me that I should seek the help of the ftc, but the ftc said that I should seek your help.

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