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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Pottsville, PA, USA • Oct 15, 2023
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Submitted my order online, took me right to paypal to purchase. I paid and never received any kind of confirmation emails. The next day i went back to the website and realized none of the links on the website work. I think its a fake website

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- Marcus Hook, PA, USA • Oct 15, 2023
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Was advertising a Guy Fieri Pit Boss Grill for free just pay shipping charges.

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- Manassas, VA, USA • Oct 15, 2023
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I emailed the info@tossbos and was communicating with Dan Horan, who claimed to be the owner of the company. Both he and his wife Candace took turns emailing me back with details about a custom washer toss set that I was having made for my friend. The emails started on August 9, 2023 and they were both very responsive in emailing me with pictures and details about my order. On August 18, Dan claimed to be able to complete the order the following weekend. He asked for payment and I paid him via venmo as that was his preferred payment. He sent his QR code for venmo and said I could either pay half or the whole thing. I sent the whole thing-

I didnt hear from him that next week and sent an email on Sept 7, Sept 13, Sept 18, Sept 20. He finally wrote back on 9/22 saying he was on vacation and that I could pick up the washers. I told him that I needed it shipped as stated in the original email-wrote him again on Sept 22, Sept 29th, October 3, 4, and 6th and nothing. I let him know that I would be reporting him if I did not hear back from him and at this point he could just refund my money and we will call it a day. I have not heard from him since.

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- Hellertown, PA, USA • Oct 14, 2023
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Chloe says she makes custom clothing items. However, once payment was made she never sent any items we discussed.

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- Bronx, NY, USA • Oct 14, 2023
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I seen their ad on Instagram selling tennis bracelets necklaces for seven dollars and four dollars and so on. I mainly thought it was a good idea. The jewelry looked really nice so I went on the site and purchased the jewelry three tennis necklace. that cost seven dollars apiece that was done in September 3. It is now two months later and I don’t even have a tracking number. Nothing nothing I even sent them multiple emails and I have yet to receive a reply. This is absolutely a scam and I am out of $25. !!!!!

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- Fort Washington, PA, USA • Oct 14, 2023
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Inferior and wrong clothing items received, which are not what is pictured or described on the website. Then when follow the return policy, I got an email saying their logo is compromised and to contact another company. There is no way to actually return items and get a refund.

Also see this youtube video on the company:

https://youtu.be/TLKaA-UkZwk

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- Germantown, MD, USA • Oct 12, 2023
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I signed up for a streaming service and was charged twice for the monthly fee upon initial setup. When trying to set up the service, it would not work so I contacted tech support who was unable to troubleshoot. After two hours of troubleshooting, I attempted to get a refund and that is when tech support ceased communication with me. I have made repeated attempts to try to cancel the service but there is no way to do so on their website and I can no longer reach anyone in customer service to get my refund as they are not answering the WhatsApp number.

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- Chantilly, VA, USA • Oct 12, 2023
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I saw the ad for HOKA shoes on sale on Instagram. It looked legit and I should have known for the price. I received an email confirmation quickly. So, my card number was compromised and Name. Then they took the time to mail me a Thank you note to my home address from Shanghai, China with nothing on it. At least I hope not. The guy said by email I would be refunded when I asked where my shoes were or I would report him and he said they would be here today to please wait 1-2 days. Still no refund.

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- Nanuet, NY, USA • Oct 12, 2023
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They were selling cannibus cartridge online. Legal now where I live. They had a legitimate website to place orders but no credit cards are taken. I had to Zelle money to a “Ruth” . They went silent after they received my money, no product received, and they are still up and running scamming others today.

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- Nyack, NY, USA • Oct 11, 2023
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It’s a website for custom stuffed animals, I send picture of our cat for my daughter and paid for the larger size. Item never arrived and no emails ever answered

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- Prairieville, LA, USA • Oct 11, 2023
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Placed order on website. Very prompt chat response through website. Offered 30% discount if payment with Bitcoin. After successful payment, I received shipping and tracking info. A day later, item still not shipped due to me needing to pay $95 for insurance. Communicated all of this through text as well. Once I asked where the store was located, communication stopped from them.

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- Pittston, PA, USA • Oct 11, 2023
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I order things from this company online paid for my merchandise and never received it

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- Hopewell Junction, NY, USA • Oct 11, 2023
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Website advertises a sale on a product, once purchased they claim item has shipped yet provide no tracking information and no updates weeks later

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- Coram, NY, USA • Oct 11, 2023
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Received a tracking number that said product was delivered, never was.

First of many emails received (claimed to be 3rd party):

On Sunday, July 16, 2023, 10:28 PM, [email protected] <[email protected]> wrote:

Dear

Thanks for your shopping with us.

Glad to let you know that your order has been shipped out.

It typically takes 3-15 working days for order to be delivered.

You can track the order on this site: t.17track.net/en#nums=92001902897303850187208457

PLEASE NOTE: Tracking information is available in system after 24-72 hours later.

Please wait for the package to be signed, don't worry about it.

If you have any problems, please contact us asap.

Thanks and have a good time!

Sincerely

Support

[email protected]

From:

Date: 2023-07-16 22:51

To: [email protected]

Subject: Order

Can you please give me shipping or tracking information for my order. Thank you.

Dear

Your transaction has been paid succssed.

This is your payment transaction number:****************** from bank, please keep it safe for future use.

We will contact the merchant to process order immediately.

If you have any questions (inquire,cancel or refund), please contact us online services or email!

We will reply you in 12 hours, and check your mailbox in time.

Email: [email protected]

Thanks and have a good time!

Best Regards.

Most recent correspondence:

Re: Re: Order

sorry for trouble we take to you,but we really can not process full refund to you pls

be kind keep the order and we will process partial refund to you as compensation,

it is that OK?

Looking forward to your reply ASAP!

So so sorry for such inconvenience!

[email protected]</[email protected]>

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- Easton, PA, USA • Oct 11, 2023
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We ordered a tree stand on this website and paid by credit card.

Order # G110682

10/06/23

2:45 pm

Gave us an email to track with a link. When tried to use it, it didn’t work. Then the email disappeared from my mailbox.

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- New York, NY, USA • Oct 11, 2023
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I was notified of a warehouse sale on my Instagram. I went to the link for the site and shopped I placed my order and was sent a confirmation. A day or two later I was sent tracking information from Track718. I kept checking the tracking but nothing has shown and it says it’s delivered. 4 days ago. I have reached out to the company but the are not helpful or proactive they just keep saying to wait or there are delays in tracking info. So now I just feel stupid.

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- Stephens City, VA, USA • Oct 08, 2023
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My daughter found a dress online and sent me the website. I didn’t do my due diligence with checking the site. I did look up their return policy. Once I placed the order I received an email confirmation with a tracking link. About a week later I checked and it was coming from China , even though the website used Seattle as its location. We did receive a dress in the mail and it was not what the product even looked like with very poor material. I attempted to reach Custer service but the website was down. For the last few weeks I have tried going back to their website and nothing. A message pops up that their site is down or “this is embarrassing” message.

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- Harrisburg, PA, USA • Oct 08, 2023
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Communication via email, gave false tracking numbers and products never arrived. Would not issue a refund but instead told me they would send new merchandise which also never arrived. Also used a false United States postal service website to steal information.

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- Arlington, VA, USA • Oct 07, 2023
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Company was advertising discounted outdoors/camping products. Charge appeared on my credit card account as pollingpulse which does not come up on any search. Checked contact address and it does not exist on any map so checked phone number from text received and saw posts of fraudulent charges that followed initial order.

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- York, PA, USA • Oct 07, 2023
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Credit card #

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