Sign in  

Online Retailer Scam

Sharing is caring! Are you having problems with Online Retailer Scam? Use ScamPulse to file a complaint.

Online Retailer Scam Reports & Reviews (1828)

- Harpers Ferry, WV, USA
Report

i bought the averna cupping massager. i used paypal to pay for it. they offer a number of products and i believe their ad is on pinterest. i have contacted customer support 5 times, with the last time demanding a refund. they respond each time, but they respond with a slightly different in wording but same response of “here’s your tracking number. we want to make sure you get your order. thanks for reaching out…” the tracking shows it was transferred to a delivery service on december 2 and then disappeared. they keep sending me the same tracking and do not respond to me mentioning that tracking hasnt tracked for many weeks.

Useful
Reply
- Scranton, PA, USA
Report

Advertises custom shoes but does not ship them. Uses fake reviews on website to make it seem legitimate.

Useful
Reply
- Ashburn, VA, USA
Report

This company has a website for needle felting kits that was super cute and perfect for at home hobby or as a gift. I bought a few of them and that was 8 months ago. They claim they will research and nothing is done and just give excuses and I want my money back. I’ve filled a complaint with my bank and they said it can take 90 days to resolve (90 days is almost up). They scam people and they never said any product and it’s been going on for 8 months?! That’s ridiculous. I’ve been in contact with multiple people who claim they have escalated the issue and no they haven’t. That lie and take peoples money and do nothing aha hope you will stop emailing them. Shut this company down.

Useful
Reply
- Pottstown, PA, USA
Report

Adv. came up on Instagram for christmas sale clothing from Carters. Ordered pajamas for grand daughter never eceived a confirmation email or order number. Looked into further and credit card company said payment was made to company in france. Was fradulaent web site. Had to pur credit lock on credit reports and close credit card and order new one

Useful
Reply
- Haymarket, VA, USA
Report

The site I shopped on looked like an official site of Essential Hoodie, they are clearly stealing their images and acting like Essential Hoodie selling their products. The problem is you don't actually receive anything from this site. It wasn't until I placed the order and realized my order confirmation email came from an odd email address [email protected]. On the website it lists another email address for questions [email protected], this is also not a real email address. I emailed both emails listed and the [email protected] bounced back as undeliverable. I also filled out a contact us form on their website. My order was placed on December 13th. I have not received any other communications from them nor have they responded to my emails. I do plan on disputing the charges to my bank given the amount they took from me.

Useful
Reply
- Fort Belvoir, VA, USA
Report

I ordered a "Wastnhuk Felt Christmas Tree for Kids Wall, DIY for Toddlers Set with 28 Ornaments, Christmas Decorations for Door Classroom Party" for my 15m old child. Within 3 hours the velcro was falling off of the ornaments and the product was not usable. Terrible quality. I posted this exact review with a 1 star rating on my amazon purchase from Yandls Storefront on 20 November 2023. On 19 December 2023 I was contacted by [email protected] asking me to remove my review in exchange for a $30 Amazon gift card or a full refund of the product to my PayPal account. I declined this offer and was again contacted on 21 Dec 2023 by [email protected] asking me to remove my review in exchange for a $50 Amazon gift card or a full refund of the product to my PayPal account. This company is based out of Nanshan District, Guangdong, China. This business is pressuring its customers who are leaving honest reviews to delete these reviews for gift cards. This is an unfair and deceptive action and is misleading for inquiring customers. Furthermore it is illegal to offer any form of compensation in exchange for reviews whether they be good, or the removal of bad ones. Please be aware of this company.

Useful
Reply
- Haymarket, VA, USA
Report

This company allows the user to buy credits to use for rendering drawings. My company paid for the credits to use. After a year, all of our credits were not used and we had well over 1,000 credits left. NEOFOYR took away all of our credits and took away all the projects we worked on and is forcing us buy again. When money is exchanged, a company should have what they paid for. This is a company that is based in INDIA.

Fraudulent company only accessing money and not giving the user what they paid for.

Useful
Reply
- Jenkintown, PA, USA
Report

I would like to warn to order from voguehouselive, which offers cheap Anne Taylor like clothes.

They did not deliver the order in time and when I asked for refund, did not pay refund and they do not answer to my credicard service. Do not use.

Useful
Reply
- Northampton, PA, USA
Report

I went to another site to locate a Hot Rod car, 1932 Ford 3 Window Coupe Light Blue strong 324 Oldsmobile small block V8 $15,800, that site brought me to their site as the seller of the car. They wanted me to send them only a wire transfer to their site. I told them I wanted to go to Philly to see the car in person, they said I could but it they would not be able to meet me until 12/20 or 12/21/23. I setup 12/21/23 as the meeting date, but they never gave me an address to the "warehouse" where the car was supposably kept at. I sent several emails, and they keep trying to get me to send the money and with a guaranteed 10 day look at the car, but only after the money was wired to them first. Their site still was up and running until this week and now you cannot send the emails or get to the site, everything comes back as non-deliverable.

Useful
Reply
- Stevens, PA, USA
Report

I purchased sneakers on this website back in August 2023. The company took my payment (via credit card) but I never received my purchase. I tried numerous times to get in touch with the company but to no avail.

Useful
Reply
- Indio, CA, USA
Report

They charge every month the card you submitted

Useful
Reply
- Wrightsville, PA, USA
Report

Purchased a pair of shoes off Dance gaga website. The shoes they sent were not as pictured. They sent a different pair. They admitted it was the wrong pair, but would not reimburse me. They offered only to reimburse 30%. And I keep the ugly shoes. They sent me the wrong product. They should send me a shipping label and send the right product or reimburse me for the product. They did neither. They offered only a 50%coupon or 30% back. Beware if you get the wrong product you are stuck with it.

Useful
Reply
- Fairfax, VA, USA
Report

Product was a Size Large Nativity (??2023-Christmas Hot Sale??)?? 49% OFF ??Jesus Nativity Scene Sign) on Facebook. Website offers a 7-day quality guarantee on all products. Photos of the product misleading - lead one to believe the product is larger than it actually is. When I tried to return, I was given an obscure address in Vietnam like one mentioned in another Scam entry on here. R2A Royal city, Thanh Xuan district, Ha Noi city, Viet Nam

Zip Code: 100000 Returning the product to another address is not eligible for a refund. ? Please note that returning the item would involve not only a high shipping cost which is $35-$45 but alsotime and effort on your part, and we would like to avoid any further inconvenience for you. In case you change your mind, we hope that you could reconsider our offer of 20% refund to keep this order since we did try our best to find out a better solution for both of us. Thank you for your time and I look forward to hearing from you soon! Best REgards, Customer Care Team

Useful
Reply
- Philadelphia, PA, USA
Report

I found some boots on the website, of which has pricing that was affordable for me and I loved the product being shown. I placed the order and received the confirmation, but never received the order.

Useful
Reply
- Harrisburg, SD, USA
Report

Received wrong color and size...style not as shown on web site.....questionable quality...not even sure this is an actual Carhartt. Despite their posted return policy, they have been unwilling to honr a full refund and they pay shipping since it was their error. They have gone from 10% to 15% to 20% but I pay shipping.

Useful
Reply
- Manassas, VA, USA
Report

Saw instagram post regarding custom painting, visited site and ordered the item however once payment completed did not receive a confirmation email or shipping confirmation. Attempted to contact several times never responded.

Useful
Reply
- Philadelphia, PA, USA
Report

I did an internet search for Taylor Swift merchandise and one of the top search results was for the website for which I am filing a complaint. The site looked like a legitimate business, purporting as Taylor Swift's official website to buy her merchandise. I purchased her tour clothing for Christm[censored]iday thinking that it would ship in a couple days. I followed up with the company's service email address and the email bounced back. I searched on the website for a phone number or other means of communication but did not find one.

Useful
Reply
- Dover, PA, USA
Report

I ordered several Jim Shore items from the site as they declared they were going out of business and all items were 50 to 75 percent off. I ordered the items and they took the payment and sent me invoice numbers. Several weeks later I contacted them asking when it would be shipped and got a bogus tracking number. I continued to email them continually and received responses telling me it was out for delivery or shipped out. I demanded my money back several times and got no response. I reported them to my bank and am currently attempting to receive my money back.

Useful
Reply
- Charles Town, WV, USA
Report

Saw on Facebook ,thought it was actual Bath and Body Works.. never noticed Sharlory Inc. till after order

Useful
Reply
- Souderton, PA, USA
Report

I ordered products from their website and according to the tracking page. They were delivered but they were not. I contacted the company numerous times to find out where my products were.

And they assured me that they were delivered. I asked several times for the company that delivered the package so I could contact them and file a complaint to get my money back and they would not give me the information. They kept saying we're so sorry it says it was delivered. We're not sure what happened. Then when I threatened to blast them on social media, contact my bank and report them to the FTC and bbb their story changed and they claimed ,so sorry your package was unable to be delivered. I'm still waiting for a refund.

Useful
Reply
Check fields!

Report Online Retailer Scam


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online Retailer Scam Contacts

Online Retailer Scam associated photos:


If you know any contact information for Online Retailer Scam, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New