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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1852)

- Fairless Hills, PA, USA
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Ordered merchandise from an ad on Instragram on Dec. 01, 2023, which I thought was from a company called Judy Blue. Turns out that the ad reroutes unsuspecting customers to a fraudulent website. When I placed my order, I was immediately given a link to a tracking number for my merchandise by a company called Track718.us, where I could track my "package". No package ever existed! The link exposed my personal information and my credit card number to the scammers. I've since contacted my credit card company to report the fraud.

Lessons learned: DON'T ORDER FROM ADS ON INSTAGRAM! Go directly to the company's website to order merchandise. AND DON'T USE THE LINKS PROVIDED IN THE CONFIRMATION EMAIL FOR TRACKING YOUR PACKAGE! Everytime you click that link, you expose your info to the scammers! Good luck everyone, be safe out there.

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- Queens Village, NY, USA
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PocketPlay has a very extensive social media where they advertise their products, with thousands of followers on multiple platforms. @shoppocketplay with over 27k followers on instagram, @pocketplayshop on tiktok with over 47k followers. They've built an extremely large social media presence to instill confidence in buyers. After too much time had passed of my order not being shipped I did some research and found that many people were scammed as well, and payed for a product that they never received and when they tried to contact pocketplay they got no response. It seems to me that they are dropshipping an actual product called the powkiddy from aliexpress and up selling an item that's originally around 50 dollars for twice as much. Then when you pay they never intend to send the actual product. I believe they have multiple platforms on social media and they send products to gaming influencers and some customers just enough to keep up the charade of their business. Unfortunately, my dispute never gained traction and my bank doesn't dispute purchases for items not received. PocketPlay never responded to my email and I have been trying to get my money back for months now. I originally placed the order on October 21st, 2023.

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- Charlotte, NC, USA
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I ordered tennis sneakers on the hisneakers.shop website. I received an email saying that the order had been processed. The sneaker size was wrong. I emailed the two emails that I saw ([email protected] and [email protected]) but received no reply. I googled the website name and saw information that is a potential scam. I ordered the sneakers on 12/29/23, but they have not been shipped yet. I would hope that some organization can shut down this website. An email I received said the $99.80 payment went to Brenda Matthews via Pay Pal. I am contacting Pay Pal also about this situation. Citi Card is reimbursing me the $99.80 but I would like to protect others and prosecute the person doing this scam. Thank you!

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- Jenkintown, PA, USA
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I got an email receipt when I put the order in. I keep getting newsletters etc from the company and each time I hit reply telling them my order date and that I have not received anything. Their automated response is always: sorry, here's a discount code, we'll move you to the top of the queue, it should go out in 3-5 days. I have received the same response each time except for once. I got notice that is had been shipped using DHL in AZ. Gave me a tracking number. Tells me it's en route. No more info. I asked for the product or a refund on my credit card. Again I just get the automated 4-part response mentioned above.

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- Alexandria, VA, USA
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This is a fake site listed on Facebook. It is pretending to be a Veganic hair oil company that is also on Facebook. The original company stated I should contact my bank as Marketcart.store has been stealing money from people acting as if they are the Veganic hair oil company. I have submitted a complaint to Facebook as well. Luckily, I only lost 36.96 and my bank can return my money. Please do not purchase anything from Marketcartstore it is a fake site stealing money from people.

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- Arlington, VA, USA
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Red leather jacket tik tok ad

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- Bowie, MD, USA
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Dealing bags had a tictok live to sell designer handbags.

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- California, MD, USA
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I purchased from this online company. They advertise as selling Judy Blue Jean at a very low cost. (Judy Blue is made in the US) (I should have known). I never received my package and paid extra for insurance of the package. I then emailed customer service and they were supposed to send another package requiring me to sign for. That package never arrived either and now they are only willing to refund me a percentage of my original purchase. Stay away.

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- York, PA, USA
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The product is being marketed online by so-called consumers as liquid Botox. The product I received is nothing more than watered down soapy liquid! I’ve used many products over the years and I’ve never had a skincare product that was watered down like this!

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- Montgomery Village, MD, USA
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I ordered merch August 2023 and it has never come. I have been blocked on their social media and can no longer contact them.

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- Wilmington, DE, USA
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ad on face book for security cameras ( Bulb Guard ). I received the cameras and found out that i was charged more than twice the price that other suppliers were charging. When i tried to set up these cameras, I could not . I downloaded the app as instructed but was not able to register my cameras or enter my account. The app said it would send me a code to use but never did. i e mailed this co. several times with no help from them . i wanted to return for a refund since I can not do anything with these 2 cameras and they would not give me a number to call or a address to send them back. The person who sent me the cameras was named Zhao Meng of 18208 !49th Ave., N.Y. 11413. after checking him on google, i found that he was scamming many other people too for years

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- Fogelsville, PA, USA
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Add was from Shark Tank Gummies. Thought it was for gummies bears to lose weight. received product and was not gummie bears but round gooey pieces. Tried to cancel but cannot contact anyone. Bank card was charge on 11/27/23 for $159.85 and now on 1/1/24 for $159.85. I will need to cancel my card.

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- Leesburg, VA, USA
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Ordered a new suorin air pro vape online, would not ship. Tried reaching out, inaccessible by phone or email.

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- Northridge, CA, USA
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I ordered a 14k white gold and diamond tanzanite ring and necklace totaling $300 and received an item that was not gold, diamond or tanzanite. It appears to be costume jewelry.

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- Forest Hills, NY, USA
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I saw an advertisement online for visual eye vitamin, supposedly helped if one has poor vision due to age. They sell you 1 bottle for under $10. Do not believe them 100% pure SCAM. They tell you watch the following video and at the end they will tell you how to get a years supply for very cheap. You watch the video & it goes on & on obviously on purpose. So I finally got out of it because it was endless. They presented supposed customers saying how it changed their vision etc, but the video was endless. So I got out of it before getting to the end. So I never ordered a years worth or subscribed to their bogas company. Before I knew it an entire box , which was a years worth of vitamins came. They billed me 2 times !!! once for $261 & 2nd time for $294. I called them up & asked for a return label & they said sorry no returns. When I told them I never ordered a years worth, they had the nerve to say well obviously you did because how else would we have had all your information!!! I told them because I (stupidly) ordered 1 bottle for under 10 dollars to try out!! I called up the credit card company asap & they credited me the money. The rep told me he sees a 2nd charge!! I did not even know there were 2 charges. But unfortunately those scammers fought it & the nerve said I was doing friendly fraud, what nerve!! in the end the credit card reimbursed me 1 charge, I spend hours dealing with this, why would I let these terrible scammers get away with this!! The supervisor from the credit card told me he sees a second charge & said legally if the scammers fight it the credit card is held by some legal laws!! So they reimbursed me the 1st charge (that was done right away). But the scammers fought the 2nd charge because how are they justifying 2 charges in 1 day. BUT 1 charge they could pull off. So they didnt fight both charges ONLY the 2nd one. So the credit card granted me their own credit for part of the 2nd bill. it was pure aggravation. DONT GO NEAR THESE SCAMMERS!!!!Do yourself a favor go to the health food store & don't try & save yourself the few dollars because in the end it will cost you hundreds more!! SORRY DONT WANT TO GIVE ANY PERSONAL INFO> I DONT TRUST THESE TRICKY SCAMMERS!!!

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- Brooklyn, NY, USA
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Order was made 6 months ago. After numerous attempts via email I have received the same message and no product received.

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- Monroe, NY, USA
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Your Order Is On The Way To You! Tracking Number #*******

Inbox

Support Team [email protected] via mailgun.org

Thu, Sep 7, 2023, 3:01?PM

to me

?

Great News

Your Order Is On The Way To You!

Hi ***** *********** ,

?

Your order ******* has been dispatched.

Descriptor in the bank statement will appear as CAMPAIGNC and might be different from website you bought from

To track your order, please click the track button below.

Click to Track the Order

Order Number

******8

Order Date

06 Sep 2023

Date of Payment: 06 Sep 2023

Payment Amount: 70.00 usd

Hello *****, thank you so much for your order! We're excited to get your items ready for you. We'll keep you updated on the progress of delivery, please use this page to track your order and refresh the page to get new available updates

Note: Given the product's size. In the first stage, the parcel can be transported by cargo ship, and in the second, by land transportation. If this is too slow for you, please contact the merchant within 14 days of the payment to cancel the order.

If you have any issues about shipping or returns. Please email us using the email address below. Our team pledged to respond to all emails within 24 hours.

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- Carle Place, NY, USA
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I saw on Google Chrome that one of the websites had a discount on kerosene heaters during Black Friday, so I placed an order to purchase it. But I haven't received the goods. I just found out today that this is a scam. I searched for kerosene heaters in the browser today and saw a website selling them at a super low price. The website address is: accesst.shop. I doubt it. This website is the same scammer as the store I bought from before. I have no hope of recovering my losses. I hope no one will be deceived again.

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- Easton, PA, USA
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Ad on Facebook for Hoka brand sneakers at a sale price. Ordered 3 pair.. same style and size i wear. December 1,2023

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- Hyattsville, MD, USA
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Facebook Ad popped up offering major discount for HOKA shoes. I thought it was legit since it was a Facebook ad. The website looked legit, but when I never received the shoes, I went back to the website and saw that it was a fake HOKA account.

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