Sign in  

Online Retailer Scam

Sharing is caring! Are you having problems with Online Retailer Scam? Use ScamPulse to file a complaint.

Online Retailer Scam Reports & Reviews (1678)

- Brookeville, MD, USA • Sep 10, 2023
Report

There was a Facebook ad advertising for a Labor Day special on Stanley cups - at Dick’s Sporting Goods.

Useful
Reply
- West Jordan, UT, USA • Sep 10, 2023
Report

Website [email protected] had great deals on sheds $850 for a 20x8 foot shed. I contacted them on 6/30/23 through email [email protected] and asked them if this was the correct price and how long it would take for 3 sheds to ship. 7/1/23 They said this was a high demand item my order would ship 2 to 3 days and should arrive at your house in 7 business days and to order the sheds in 3 separate orders.

7/3/23 I placed my order for 1 shed. I had to pay thru a different company called Afterpay (they are a great company) and i would make payments in 4 installments. I received an email from My WordPress email [email protected], saying my order was placed order # 16341.

7/12/23 I made all the payments thinking the it needed to be paid off before i got the shed.

7/13/23 I reached out on the chat transcript in the website asking when my order would ship. They replied in 8 to 10 business days this email came from [email protected] and the headline says, Maria from shopjip.us replied to your message.

7/14/23 I sent an email to the [email protected] asking them when my order would ship so i could place 2 more orders? No reply on this.

7/22/23 I sent another email to [email protected] asking for a tracking number. No reply

8/13/23 I reached out to the company i paid afterpay and they opened a ticket for me and asked that i place a formal dispute on my order in their app, and i did just that. At this time i noticed the company they had on their app was Upangs with an email and a phone number.

8/14/23 afterpay let me know that they received my dispute and to check the portal in the app to see replies.

8/19/23 i email the company in the app [email protected], phone number 13213240305.

8/20/23 I reached back out to after pay stating no change on my dispute.

8/21/23 They replied that they would reach out to the company again.

8/27/23 afterpay contacted me and said they are returning my $850 in 10 business days. I checked and all my money was returned. I was very lucky.

Useful
Reply
- Conshohocken, PA, USA • Sep 09, 2023
Report

Attempting to contact [email protected] and not receiving any response. I was ordering books from bookstodoor.

Useful
Reply
- Harpers Ferry, WV, USA • Sep 09, 2023
Report

Total scam with fake tracking information.

Useful
Reply
- Woodbridge, VA, USA • Sep 08, 2023
Report

I ordered a fidget spinner from this company that marketed them as made in the US. They had a legitimate looking site and all the information seemed to check out, but after several communications with the company, and more then 30 days without a response something isn't right. I could be wrong, and if I am I will happily go back and rescind my comments, but I don't want others to get their information taken.

Useful
Reply
- Brooklyn, NY, USA • Sep 08, 2023
Report

I received an email from Herselfade advertising beth bath and beyond houseware. I purchase a pitcher, food processor and mixer. My credit card got charged but I never received the products. Email said it was delivered but I never received. I only entered my credit card information.

Useful
Reply
- Philadelphia, PA, USA • Sep 07, 2023
Report

I ordered a wagon for my grand daughter and a dog bed on this website pretending to be bed bath and beyond liquidation sale. It wasn't till the purchasing receipt came to my email with a whole different website name with no phone number nor an address. Tried to contact them about just getting a refund but to no avail 2 days later no response. I can not afford to be ripped off but scammers. Now no response and I supposed to let 30.00 to just puff and they are ripping people off every day... They took my money and I received nothing at all.

Useful
Reply
• Sep 06, 2023
Report

I got on line and made 2 purchases of protein shakes. I received 2 confirmation emails with estimated dates of Aug 16-21, the products never arrived. I have tried to communicate with thei support team 3 separate occasions and never received a response.

Useful
Reply
• Sep 06, 2023
Report

They were promoting 3 dollar workout tights. I purchased several pair and didn’t receive them they sent me a tracking number which I think is a fraudulent tracking number. Here is the tracking information CJPAEE1370300962YQ. I placed my order on July 29th now we are in September and I still don’t have my order.

Useful
Reply
• Sep 06, 2023
Report

did not recieve merchandise

Useful
Reply
- Arlington, VA, USA • Sep 06, 2023
Report

bought something from kralsufaucetshop. Then got a text from a "delivery company" with weird tracking- vessel, cargo, etc. Realized they charged my card for a different amount than what I bought and have other fraudulent charges on my card.

Useful
Reply
• Sep 06, 2023
Report

Ordered an item they claimed was delivered. It was not delivered. I want my money back and the company keeps up with the redundant loop of "it was delivered." I contacted my PayPal account, they have not been much help. Contacting my credit card today and getting my money back. Buyer beware: if it seems to good to be true it probably is. Never trust a company that refuses to provide a phone number or a REAL tracking number from USPS, FedEx, or UPS - it's a SCAM!

Useful
Reply
• Sep 05, 2023
Report

I ordered lederhosen online. I gave a shipping and different billing address. The company changed my shipping address and shipped to the wrong location. I live in Colorado, not Florida. I want a refund as I won’t receive the item.

Useful
Reply
• Sep 05, 2023
Report

This website said they had a store closing sale on books so i went to buy some... i eventually did ($50 worth) and i was so excited for it to come etc... it was about a week and i checked that it was in the same state as me... then it was in palm beach florida... it was delivered to somewhere in florida and now im $50 short and dont have my books... sad times... i didnt think it was the store i bought from but the tracking website itself...

Useful
Reply
• Sep 05, 2023
Report

On Facebook I clicked on the link I thought was QVC, to place an order for folding rocking camping chairs, buy one get one free. I filled out the information with my bank card on July 26, 2023. Never received the chairs.

Useful
Reply
• Sep 05, 2023
Report

Order placed online through a Facebook ad which popped up on my feed. A "thank you" email was received right away, along with others encouraging me to purchase more products. Three weeks later, as no shipping confirmation had been sent, I emailed customer service. I was told that there was a delay, but the product had been shipped. A week later, another email was sent to the company, following an invitation to a rebate for a positive review. Same answer: delay, but product had been shipped. Now, two months later, no product and 3 unanswered emails.

Useful
Reply
• Sep 05, 2023
Report

I accepted a trial offer from pdfexpert and used it for 7 days. The trial expired and I paid for a monthly renewable subscription, I received a receipt but cannot activate my account. /They were supposed to send me a license number to activate my account. They never did. I am unable to contact them, either by phone or email. Their phone number in Ireland does not go through, their phone number in California is disconnected.

Useful
Reply
• Sep 05, 2023
Report

refund for ******** To whom it May concern:

I would like a refund for the Lexas window shade I order, the window shade is not up to my standards, whomever did the packing folded it in half, and it left a center fold in the middle of the shade. And for $ 48 dollars I excepted the logo to look more professional. I’m a dissatisfied customer and would like to return your unused Lexas sunshade for a full refund.

Thank you,

Hi

Did you receive our previous email?

Please send us some pictures of the Product so we can understand the problem, and a picture of the Label Shipping + QR code (if any) on the Package

We need to know the product problem to be able to assist you, which is a required process

Good morning

This is my third request for a refund, please provide instructions on how to get my refund on this window shade

To whom it May concern:

I would like a refund for the Lexas window shade I order, the window shade is not up to my standards, whomever did the packing folded it in half, and it left a center fold in the middle of the shade. And for $ 48 dollars I excepted the logo to look more professional. I’m a dissatisfied customer and would like to return your unused Lexus sunshade for a full refund.

Dear

The product folding we have specified on the Product Description, and all Sunshade on the market fold the product like that, because of the large size of the product.

Our products are made to order, and the print you receive is very nice, this print quality if you buy it from another store it is difficult to get the same quality.

We cannot assist if our product is free from Manufacturing defects, which is required as it is tested and approved by other Authorities.

We can assist you by refunding 10% of this order (this is also our full profit on your order).

Hope you understand.

Best regards and thanks!

Michael,

The problem is, I’m not satisfied with the quality of the window shade. I have not used it, I have ALL of the original packaging I’m also with in the 30 return policy

Thank you

Michael,

I did read and understood the policy. I’m not satisfied with the print screen. And that should qualify as a manufacturing issue if the buyer/customer is not satisfied with the quality of the product. And what I don’t see in the policy, is you’ll give 10% back after you’ve met all the requirements for a refund.

I’m comparing my old windows shade with the one I order from you. The print is my defined and the butterfly has three fold in it from shipment. I’m not satisfied with the screen print of the Lexus car window shade. May I please have my refund. I provided all the information requested. The address I provided is were the window shade was shipped from

This is the representative office: 16 Madison Ave. New York NY 10016

As of now no further communication.

Thank you,

Useful
Reply
• Sep 05, 2023
Report

Purchased a mug for my wife for our anniversary from Pawows.com after seeing there products from a advertisement on some social media platform advertisement. The products look enticing and good quality, they even claim on their website to involve buyer with production to ensure it matches the buyers description of what it's attempting image to replicate. The website reviews felt fake, and i even checked the websites validity, with no red flags. I proceeded to buy a mug my big big mistake which was extremely expensive. After weeks of no contact i emailed to ensure product was being made and if they needed further photos to match dog description for the realism of the mug. I got no real response other then quick your product will be sent asap. Which i received twice after asking a second time same question. Once product was received which was 8 weeks after initial purchase. Product was cheap junk that arrived broken andwas zero effort made with ZERO resemblance of images provided. I furious, emailed to get a refund and which i was left with excuses and various false promises of refund. Even my refund attempt through PayPal has gone silent. I have the entire email chain if needed. They even mention to me to cancel my PayPal refund process in order to actually get my refund in email. I'm extremely upset i fell into this fake scam and they need to remove their website so further people don't fall victim to their scam. I can only attach 1 photo. I have multiple photos and emails showing proof if needed.

Useful
Reply
• Sep 04, 2023
Report

I thought the site was legit but had second thoughts at the point of purchase when I was adding my credit card info. I filled everything out except the CVV. At that point, I erased all my credit card info and canceled my order. Upon researching online, there have been complaints about the legitimacy of this site. My credit info was never saved but on a prior window that I completed by hitting "enter". my name and address have been saved. I tried to access my profile to delete it but I did not have the option to. I could, however, change my name associated with the account and change my email and email password. I left a fake email address: (******************************) and name: (This is a phishing site, Reported to the BBB) to protect my identity because it would not allow me to leave these sections blank. Unfortunately, they now have my full name and address saved as default and I can't do anything to remove it.

Useful
Reply
Check fields!

Report Online Retailer Scam


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online Retailer Scam Contacts

Online Retailer Scam associated photos:


If you know any contact information for Online Retailer Scam, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New