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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

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Bandoo charged me for 4 extra boxes after I ordered and paid for just one box. I steamed their foot detox pads over a kettle and it turned black. Anyone can do this to replicate. They refunded me after I said I would expose them. Don’t know what to do with the extra 40 pads I have now other than thrash them.

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- Brandywine, MD, USA
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After reading the reviews about a body sculpting machine, I decided to order it from Averna Body Sculpting. I made the purchase on 9/18/23 and the money immediately came out of my account. 3 weeks later, I still do not have the merchandise. I've written to the company repeatedly and have received a tracking number, but the tracking number has not moved, and the information stays the same, no updates except to indicate that it is at the airport destination.

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- New York, NY, USA
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I order something, i received an email right away to confirm payment was made. In the website when buying, it gave an option to have a faster delivery for more money or regular delivery, which would have been a week. When I didn't receive my item, i went to the website and it only gave me a email address and no phone number. A few days later, I received a "Mail Daemon." As to say that doesn't exist. Yet the site is still up and most likely doing the same thing to me to others.

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- Woodbridge, VA, USA
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I saw an advertisement on Facebook for some shoes and I clicked to purchase them on September 10, 2023. I should have know it was too good to be true but had hoped it was a legitimate purchase. Needless to say the product arrived on September 21, 2023 and it is not what was advertised nor do they fit. When I immediately contacted the seller on September 26, 2023 to let them know I was unhappy with the quality of the product. I was told that they cannot issue me a refund even though their website states this:

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. We reserves the right to deny any return request.

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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- Slatington, PA, USA
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It was a Nightmare Before Christmas carousel. You could buy 1 get one for the same price but I only ordered one. It was ordered on September 5th, 2023 but never received or got a tracking number.

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- Lost Creek, PA, USA
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The order was for 2 wooden rocking chairs @ 19.96 ea. I placed the order it was charged to my cc. I never received my order. I contacted Bed and was told it was lost in shipping. I was told the order will be shipped again and I should have my order by the end of August, never received it. I canceled the order and received an email telling me that could only refund 50% of my order because they had to pay someone to fill my order. I have copies of my order if you need them.

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- Lost Creek, PA, USA
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I found this add on FaceBook. The site said it was the UK but in reality, it was China. I never received the wreaths I ordered. When inquired about it they told me my package must have gotten lost in the mail because my Post office would not find the tracking # (shipped by Track718). I received an email telling me it would be sent out and I would have it in 25 days. Never received my order. Asked for a refund and was told they could only send me 50% of my money because it cost too much to ship. SICK OF CHINA AND THE **!!!!!

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- Pittston, PA, USA
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Scammer is pretending to have an online business

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- Arlington, VA, USA
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This person is selling massages off of groupon. In order to claim your voucher you need to call to schedule an appointment. The phone numbers provided no one ever answers and this "SPA" is an apartment building.

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- Leesburg, VA, USA
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Ordered through Facebook page, paid for with credit card, email was then sent from DSW [email protected] via mailshopline.com.

Emailed [email protected] about getting a tracking number, and said it was delivered and signed for but I did not receive it nor signed for it and nothing showed on my ring camera at the time they said they delivered it. I am going to call credit card company and report a fraudulent charge. I ordered this on Aug 31 and it is not Sep 26.

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- Whitestone, NY, USA
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The product and service was supposed to be for a logo . I never received a cereal number after 2 month

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- New Holland, PA, USA
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Advertised items for sale on Facebook and we never received them even though they took the money out of our account. Keeps promising refund, but nothing for 3 months now.

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- San Mateo, CA, USA
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Tried to buy a pallet for 1000 of shoes. They said it would cost 119 for shipping. Took a day or two for to say they got the monies. Then I was told by shipping that I needed to pay another 499 or my pallet would nt ship. I asked for my monies back multiple times and was told to just pay the fee. Days later they tell me they will cancel the shipment and the pallet would be back at their warehouse but will nt refund me nothing.

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- Laurel, MD, USA
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Everything looked good but then they tried to make the one time payment a recurring payment. When that was declined, they tried for $1411.00. Luckily that was declined as well. Never got the shoes I paid $89 for....

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- Saint Charles, MO, USA
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I ordered something from an ad on tiktok which was dumb on my part. Never received shipping confirmation. A couple days later they took an additional $39.99 from my account. Had to cancel my card.

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- Queensbury, NY, USA
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The website in question uses the same name and advertises the same items as another site (which I found out after the fact)...

I placed an order thinking I was dealing with the real site (for the first time) and when I submitted the order (after entering debit card info) my anti-virus alerted me to an infected redirect attempt.

I've been checking my account a couple times a day and there's been no activity for several days until about midnight EST Friday 9/22/23 according to then two unknown charges from Amazon on my bank's website..

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- New York, NY, USA
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I had to change my card and I never received my clothes

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- Antelope, CA, USA
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Ordered item online on September 7, 2023 for $150.00. Contacted company via email on September 14, 2023 asking for a tracking number for my order to track when the order when be delivered to my home. Received an email back stating the order was shipped from the warehouse on September 11, 2023 and I would receive the product in 7-10 business days. No product was delivered.

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- Avondale, PA, USA
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saw and add for Star Wars Dewback Love seat nd Millennium Falcon Coffee table, Add come up on my feeds. Thought the price was too good to be true or they may have been relicas. Waiting a few days before completing the purchase, Then they provided tracking data. Then a few weeks later saying items were delivered, When I asked for verification on the tracking because I did not recieve the items, then Asked that contact my neighbors and the post office. At this point I fetl I was not getting anything, I then requested a refund, They offered 10%, then 20% and stopped at 30%

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- Levittown, PA, USA
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The site claims to sell Walther firearms and only takes Zelle or cryptocurrency as payment

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