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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Phoenixville, PA, USA
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I paid for a Digimon T-Shirt from Uncivil Illustrations / Closure Collective on April 11, 2022. I've included a PDF document containing screenshots of proof of purchase, the Instagram post listing, unanswered direct messages and emails, and Instagram comments with others voicing their concerns of being scammed. They would post a picture of a shirt design on Instagram (@uncivil.xx) and then have people buy it through their website. The first certain amount of people would also receive a free shirt and designs came out in limited 'drops'. A few months ago, they made a post about how COVID-19 was impacting them put promised for a fast turnaround on their remaining orders. It has been radio silent ever since. I would really love to get my money back, or at the very least, have people not lose their money as well.

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They created a website stating that they sell authentic Zo Skin Care products. I fell for the scam and purchased 3 products. They looked authentic, but after comparing them to the real product, I found that they were counterfeit.

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- Key West, FL, USA
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I was ordering a Stanley tumbler for my daughter, looked up the item on google, order was placed. They sent me a confirmation, My account was debited, but when I tried to ask about shipping...the email says not valid and the phone number listed on the website is out of service. I looked up the address and its a storage facility. Obviously a scam. They took the money out of my bank account. Now they have my personal information, my account information and who knows whatelse.

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- Austin, TX, USA
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Hong Kong Soouya Technology Limited used my debit card via PayPal without my permission.

This showed as:

PAYPAL *RECOVERYMST

•Transaction ID 5HL89195GY215794M

•Transaction ID 8CN43329M6656322S

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- South Saint Paul, MN, USA
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The scammer got my card number and email to purchase merchandise. Then the scammer said i didn't complete the process. So i started over and the next thing i knew they had taken money twice. I could've get intouch with them to get my money back or cancel my order.

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- Silver Spring, MD, USA
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I followed links to a free trial account that required a credit card. When I finished the process the website thanked me for my $59 purchase. When I requested a refund, they offered me discount options. When I refused, they offered prorated refund if $50

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- Milton, FL, USA
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Ordered August 27, 2023, online at Wearmenshoe.com in Chevy Chase, MD, card was charged by GWAYS ECOMMERCE, Houston, TX. Card was then hacked for over $700.00 purchase and my credit card company cancelled the card. Never have heard from Chevy Chase company, contact information listed to email them will not go through, and no phone number is listed for this company. Has been weeks and all website says is "order currently processing", with no further information.

Bogus company?? pretending to sell goods just to get credit card numbers???

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- Massapequa, NY, USA
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I ordered a pair of Bumpers for my 1955 Buick Special and I gave Clarkson Junkyard for all 430.00 dollars. I gave him $330.00 for the bumpers then he told me two days later to send him another $100.00 for insurance. I asked him to send me the information of where to send it to so I did! I felt I was being scammed at that time . He told me he never received my money. My bank verified that he did get the money. I sent it to the name he gave me. Now he wants more money! It’s not right and I asked for a refund! He refused! He has no email name to send you and no phone number. Please help me get my money back? I’m 63 years old and retired from the railroad on disability. I work hard for my money and it’s not fair to let him get away with this cropper corrupt business. He has known email address and no phone number so you cannot get in touch with him and he’s very rude and the way he’s talking to me is very wrong. Please help me thank you ****** ******* ************

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- Washington, DC, USA
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I ordered from shein and when I checked the tracking the company said speed x. I have had problems with this company before as they never delivered my package but made multiple false claims that they did. I immediately looked up reviews to see if maybe they have become better at their jobs but apparently more than 400 people have reported them and said they too have never received their package or the carrier just left their package anywhere or delivered it to a completely different address other than their own. I reached out to shein to see if I could change my delivery carrier but they told me that it had already been sent out to them and I let them know that they were a scam, but all they did was a show me that my package will be delivered on time which is obviously not true, considering the facts. I wanted to reach out ahead of time, just in case they try to lie and say that they delivered my things falsely or try to say that I was at home.

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- Brookeville, MD, USA
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There was a Facebook ad advertising for a Labor Day special on Stanley cups - at Dick’s Sporting Goods.

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- West Jordan, UT, USA
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Website [email protected] had great deals on sheds $850 for a 20x8 foot shed. I contacted them on 6/30/23 through email [email protected] and asked them if this was the correct price and how long it would take for 3 sheds to ship. 7/1/23 They said this was a high demand item my order would ship 2 to 3 days and should arrive at your house in 7 business days and to order the sheds in 3 separate orders.

7/3/23 I placed my order for 1 shed. I had to pay thru a different company called Afterpay (they are a great company) and i would make payments in 4 installments. I received an email from My WordPress email [email protected], saying my order was placed order # 16341.

7/12/23 I made all the payments thinking the it needed to be paid off before i got the shed.

7/13/23 I reached out on the chat transcript in the website asking when my order would ship. They replied in 8 to 10 business days this email came from [email protected] and the headline says, Maria from shopjip.us replied to your message.

7/14/23 I sent an email to the [email protected] asking them when my order would ship so i could place 2 more orders? No reply on this.

7/22/23 I sent another email to [email protected] asking for a tracking number. No reply

8/13/23 I reached out to the company i paid afterpay and they opened a ticket for me and asked that i place a formal dispute on my order in their app, and i did just that. At this time i noticed the company they had on their app was Upangs with an email and a phone number.

8/14/23 afterpay let me know that they received my dispute and to check the portal in the app to see replies.

8/19/23 i email the company in the app [email protected], phone number 13213240305.

8/20/23 I reached back out to after pay stating no change on my dispute.

8/21/23 They replied that they would reach out to the company again.

8/27/23 afterpay contacted me and said they are returning my $850 in 10 business days. I checked and all my money was returned. I was very lucky.

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- Conshohocken, PA, USA
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Attempting to contact [email protected] and not receiving any response. I was ordering books from bookstodoor.

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- Harpers Ferry, WV, USA
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Total scam with fake tracking information.

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- Woodbridge, VA, USA
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I ordered a fidget spinner from this company that marketed them as made in the US. They had a legitimate looking site and all the information seemed to check out, but after several communications with the company, and more then 30 days without a response something isn't right. I could be wrong, and if I am I will happily go back and rescind my comments, but I don't want others to get their information taken.

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- Brooklyn, NY, USA
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I received an email from Herselfade advertising beth bath and beyond houseware. I purchase a pitcher, food processor and mixer. My credit card got charged but I never received the products. Email said it was delivered but I never received. I only entered my credit card information.

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- Philadelphia, PA, USA
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I ordered a wagon for my grand daughter and a dog bed on this website pretending to be bed bath and beyond liquidation sale. It wasn't till the purchasing receipt came to my email with a whole different website name with no phone number nor an address. Tried to contact them about just getting a refund but to no avail 2 days later no response. I can not afford to be ripped off but scammers. Now no response and I supposed to let 30.00 to just puff and they are ripping people off every day... They took my money and I received nothing at all.

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I got on line and made 2 purchases of protein shakes. I received 2 confirmation emails with estimated dates of Aug 16-21, the products never arrived. I have tried to communicate with thei support team 3 separate occasions and never received a response.

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They were promoting 3 dollar workout tights. I purchased several pair and didn’t receive them they sent me a tracking number which I think is a fraudulent tracking number. Here is the tracking information CJPAEE1370300962YQ. I placed my order on July 29th now we are in September and I still don’t have my order.

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did not recieve merchandise

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- Arlington, VA, USA
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bought something from kralsufaucetshop. Then got a text from a "delivery company" with weird tracking- vessel, cargo, etc. Realized they charged my card for a different amount than what I bought and have other fraudulent charges on my card.

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