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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Pittston, PA, USA
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I order things from this company online paid for my merchandise and never received it

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- Hopewell Junction, NY, USA
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Website advertises a sale on a product, once purchased they claim item has shipped yet provide no tracking information and no updates weeks later

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- Coram, NY, USA
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Received a tracking number that said product was delivered, never was.

First of many emails received (claimed to be 3rd party):

On Sunday, July 16, 2023, 10:28 PM, [email protected] <[email protected]> wrote:

Dear

Thanks for your shopping with us.

Glad to let you know that your order has been shipped out.

It typically takes 3-15 working days for order to be delivered.

You can track the order on this site: t.17track.net/en#nums=92001902897303850187208457

PLEASE NOTE: Tracking information is available in system after 24-72 hours later.

Please wait for the package to be signed, don't worry about it.

If you have any problems, please contact us asap.

Thanks and have a good time!

Sincerely

Support

[email protected]

From:

Date: 2023-07-16 22:51

To: [email protected]

Subject: Order

Can you please give me shipping or tracking information for my order. Thank you.

Dear

Your transaction has been paid succssed.

This is your payment transaction number:****************** from bank, please keep it safe for future use.

We will contact the merchant to process order immediately.

If you have any questions (inquire,cancel or refund), please contact us online services or email!

We will reply you in 12 hours, and check your mailbox in time.

Email: [email protected]

Thanks and have a good time!

Best Regards.

Most recent correspondence:

Re: Re: Order

sorry for trouble we take to you,but we really can not process full refund to you pls

be kind keep the order and we will process partial refund to you as compensation,

it is that OK?

Looking forward to your reply ASAP!

So so sorry for such inconvenience!

[email protected]</[email protected]>

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- Easton, PA, USA
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We ordered a tree stand on this website and paid by credit card.

Order # G110682

10/06/23

2:45 pm

Gave us an email to track with a link. When tried to use it, it didn’t work. Then the email disappeared from my mailbox.

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- New York, NY, USA
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I was notified of a warehouse sale on my Instagram. I went to the link for the site and shopped I placed my order and was sent a confirmation. A day or two later I was sent tracking information from Track718. I kept checking the tracking but nothing has shown and it says it’s delivered. 4 days ago. I have reached out to the company but the are not helpful or proactive they just keep saying to wait or there are delays in tracking info. So now I just feel stupid.

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- Stephens City, VA, USA
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My daughter found a dress online and sent me the website. I didn’t do my due diligence with checking the site. I did look up their return policy. Once I placed the order I received an email confirmation with a tracking link. About a week later I checked and it was coming from China , even though the website used Seattle as its location. We did receive a dress in the mail and it was not what the product even looked like with very poor material. I attempted to reach Custer service but the website was down. For the last few weeks I have tried going back to their website and nothing. A message pops up that their site is down or “this is embarrassing” message.

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- Harrisburg, PA, USA
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Communication via email, gave false tracking numbers and products never arrived. Would not issue a refund but instead told me they would send new merchandise which also never arrived. Also used a false United States postal service website to steal information.

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- Arlington, VA, USA
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Company was advertising discounted outdoors/camping products. Charge appeared on my credit card account as pollingpulse which does not come up on any search. Checked contact address and it does not exist on any map so checked phone number from text received and saw posts of fraudulent charges that followed initial order.

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- York, PA, USA
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Credit card #

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- Brooklyn, NY, USA
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So upsetting trying to relieve my tattoo from this legit looking business but the service provider is a scammer what was told on the flyer and website 50% of your deposit is required so I paid then then he contacts me same day needing 20$ for coloring and shading sent that too then the very next day ask that I send in the rest of the service without me even going to the location how is that possible and when I asked him to return my money he looked at my message and blocked me

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- Bensalem, PA, USA
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I ordered a wooden gym/ play set for toddler . I received e-mail immediately after saying over received and was being processed . Then another e- mail saying my item is on the way . After three weeks I e- mailed as to where it was and when I can expect it . They said it takes 7-21 days …… then sent me tracking info from a courier XHY - finally I rec’d a small pkg from an unidentified sender - pair of socks !!!

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- Kansas City, MO, USA
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I saw this video on TikTok about a girl getting revenge on her boss. She said she checked that morning to see if the code was active and it was. There were only a few likes so I thought I was finally getting in on the ground floor of something before it became so popular her employer would notice. So I go to the site. Jewellery looks real and photos are all similar (I’m sure they stole them from someone). Rings were price above $100. So I add two to my cart and check out. I had a weird charge for higher ($26 instead of $25) and quickly did some more digging. I found it was a scam, went to my bank to get a new card and deactivate the other one. For reference, I ordered this in February and it is now easy October with no signs of getting it. I reached out in April and “Corey” said they were backed up with the influx of orders. I just emailed them today, Oct 5 2023 and the email address can’t be found.

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- Woodbury, NY, USA
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I ordered shoes and then emailed 6x with no response because I never received any information that my items were being shipped. It looks like it's a fake company. They stole $96

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- Bronx, NY, USA
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ordinarye

https://www.ordinarye.com

Their ad states Buy 1 get 1 Free Bras they don't mention where it will be coming from, there's no phone number for customer service only this email [ [email protected]] they don't get back to right away and if the do they direct you to a non- exciting page where supposedly you have so many choices to complain about but nothing gets resolved and then they had the audacity to tell me , how I should gift the bras to someone else because they are of good quality. I wanted a return label to send the (2) Bras back and 25 emails back and forth talking to myself. They over charged my card and no way to send it back before my 30days is up in order to get my money back. I ordered on the 9/13/23. I received on 9/27/23. I tired to report to the ScamPulse.com but it could not go through. DO NOT TRUST THIS WEBSITE!! IT'S A SCAM!!

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- Brooklyn, NY, USA
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I sent away for a free face product promoted by Angelina jolie. I was billed by a company called WAYTOKETO. They created an unauthorized account in my name taking $128.98 from my checking account. I did not ask for an account to be opened in my name. I called them and told them about this and they would not give me any information as to their email address and they told me that I would not be getting my money back. They claim they canceled my account, but I have no proof that they did because they will not supply me with any information.

Here is the only thing they provided me with which is a number for my account I suppose it is: *******. Evidently I was speaking with a telemarketer as I can hear a room full of people in the background making phone calls. As stated I was refused any further information, and I told me that they already put through the amount. I contacted my bank and have to wait two day to see if the amount cleared or not. Then go through the hassle of changing my card, causing me numerous problems as I have to change my information now on everything I use my card with. These people are scammers. They offered a free trial product which I received and they said pay for shipping only.

This company is not a beauty company, it's a keto company and they operate through facebook. There is no website address for them, and when I called, they refused to give me one. SCAM.

They had the audacity to tell me I didn't read the ad properly.

Please look into this. They have basically ruined Angelina Jolie's product now, as I will never purchase it after this experience. Why on Earth would she go through a keto company for a face product? This is very upsetting please take care of this problem thank you. I cannot provide you with any photos of anything because that would be personally identifiable info.

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- Jamaica, NY, USA
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I paid for an item and never received it

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- Sunbury, PA, USA
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I spent MONTHS of emailing back and forth about my order with,

“[email protected]

-Customer Service Center DENG ECOMMERCE

-38 rue des Mathurins 75008 Paris, France”.

My item was delivered per their tracking information, but to a different state. It said it was ready for me to pick up. I contacted them asking for them to help me correct this issue and what steps I needed to take, etc. She promptly replied and said that she would initiate a missing mail request, as well as alert the warehouse to rush my “new” shipment. I asked for a tracking number about 10 separate emails and was told to keep patiently waiting. I knew I wasn’t going to get anything in the mail or my money back after I kindly asked for a refund and who to contact for one. My requests for a refund were ignored and dismissed 6 separate occasions. In my first email, I provided “Mila” with my order information, the direct link I ordered from, and screenshots of my shipping address/confirmation/tracking number/total etc. to provide any information that is usually requested from me, when inquiring about an online purchase. I went back and clicked the link to my order page, only to see that I’ve now been blocked from accessing the site due to it not being secure and that my personal and credit card information are at risk if I continue. No cup, no money, a lot of time wasted…. but, lesson learned. Do not order from www.Stanleyfr.com or https://hugobossus.com/collections/hot-sale

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- Frackville, PA, USA
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Ordered from this company in June or July, and was never sent any items

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- La Plata, MD, USA
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They use photos of clothing products in a legitimate looking online shop, but the products they send are extremely poor-quality copies that are not what is shown in the photos. Despite saying they have a 100% guarantee return policy, when you reach out to them via email regarding a return, they give a runaround and do not honor a return.

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- Kennett Square, PA, USA
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Saw an ad on TikTok. Placed an order, not realizing it was not through TikTok shop. Order tracking shows it delivered in another state. Have since learned that nobody on TikTok that ordered has ever received their package.

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