SCAMAmazon Imposter Reports & Reviews – Page 22 (1468)
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The delivery driver told me that they don’t pick up returns except at a drop off location??. So the driver called her warehouse and told them the issue and they gave her a number for me to call. 1(844)480-0247...the number somehow became (213)275-2741. I couldn’t think of how or why, so I just assumed that I was talking to an Amazon customer rep and our conversation started out trying to fix this issue so that I didn’t get double-billed. The (rep) said that my acct had been suspended due to fraudulent activity...according to his info, someone had bought an iPhone ($999)on a duplicate acct and was given a line of credit of $500 to put towards it with the other $499 being directly removed from my checking account. I promptly told him that it wasn’t me and to stop payment to that acct, but he said it was too late but that he could refund part of it.(unbeknownst to me, there hadn’t been any money removed from my acct for that amount). I’m starting to panic at this point and I allowed him to convince me of a Trojan malware on my phone and that by downloading another app(anydesk) that he could stop them from doing anymore harm. This app mirrored my phone on his computer so he claimed that he could find the malware, remove it, stop the “drain” of money and catch these people. He said he would deposit the money that was taken and I would need to move it from my checking acct to my cash app and back again as soon as they tried to take it. Color me stupid at this point... it doesn’t end there...I’m really freaking out and have rushed up to my bank to shut down anything coming out of my acct. The money that was being removed from my acct was MY money, not the refund from a fraudulent act with the duplicate Amazon acct. By this point I had been suckered into transferring $680 of my own money into my Cash App acct and had purchased Bitcoin. Needless to say, I’m melting down in the middle of my bank. The bank tellers are calmly scrambling to save my checking acct and one of them uninstalled the mirroring app. I had gotten disconnected from the amazon call because my phone power was low, and when I plugged my phone in the rep continued to call me back. Numerous times, each time it was met with a thumb on the mute button. The phone calls continued for a few more hours. I had to open a new checking acct and make several more calls to report the fraud.GOD-willing, this will all be straightened out in my favor. I pray that whoever reads this won’t be a victim too.
Called 657-686-6186 and spoke with Robert Lee employee ID AM3Z96210 and he said that the purchase went to another address. They wanted access to my bank account and I knew to not provide it and hung up.
They asked for my name and zip code and then hung up.
I just learned that Amazon Never calls you. they always email. Calls on behalf of amazon are not calls from Amazon.
To verify click link below
https://qr1.be/PMRI
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This is the message I received from a email to txt from the scammer.
Ask them questions that only an Amazon representative would know - don't share any info, ask them questions
I called back the number. A foreign voice answered. I said my name and that I'd received a call about an iPhone charge I'd never made. Suddenly I realized there was "dead air." I proceeded to call my bank to report this as I'd realized it was a probable scam. And I wanted to check my account.
I was informed this is a scam and they were helping another customer with what I'd had attempted. At present, they had lost approx $20,000. Tragic.
Beware if you receive a call or contact claiming to be Amazon telling you to send them money using gift cards etc. for products etc you did not order. Report it immediately.