Geek Squad Imposter/Spoof Reports & Reviews

Geek Squad Imposter/Spoof Reports & Reviews (345)

- Studio City, CA, USA

Scammer's phone 1-800-986-2348
Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Victim Location CA 91604, USA
Type of a scam Phishing

Date Of Claim: Saturday, 07 August 2021

Deal. 470791954

Debit Transaction Information

Hello,

Because your account is set to auto-renew, we will automatically process charge on 08/08/2021.

Order Confirmation #

470791954

Product:

3 Years Subscription

Amount:

$399.99

Date:

Saturday, 07 August 2021

You do not need to take any action, we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 1-800-986-2348 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

Geek Squad Billing

Mon-Sat 10:00 AM - 04:00 PM (EST)

Sunday Closed

Issues with this transaction?

You have 24 hours from the date of the transaction to open a dispute.

logo

©? 2021 Geek Squad LLC. All rights reserved.

If you didn't create an account using this email address, please ignore this email or unsubscribe.

Useful

Victim Location 90703
Type of a scam Phishing

My wife got an email claiming it from Geek Squad. It said they would auto-renew a service and charge me $199. In order to cancel the service we have to call them. I knew that we had bought a lap-top last year but did not remember if we had signed-up with any service with anyone. So I called the number stated on the e-mail, and talked to a person on the other end. The person told me that we purchased a viral protection software and in order to cancel the service they had to remove the software from our laptop. So he sent a request to remote connect to her laptop. After he did something and told me that he already removed the software. Then he told me that he was going to refund to my bank account. So he asked me to open my bank account website. I didn't feel comfortable, so I asked him he is not going to see my information. So he sent a popup to terminate the session. After I didn't see any refund to my account, he said the reason is because the bank was closed at that time, and told me to call back again the next day. I did not feel right the whole time, but because it claimed to be from Geek Squad which was reputed tech company. After the phone call, I searched on the internet about similar situations the someone else encountered and might be a scam. I found out that this I was very likely to be scammed.

Useful

- Boynton Beach, FL, USA

Scammer's address FL, USA
Scammer's email [email protected]
Country United States
Victim Location FL 33426, USA
Type of a scam Phishing

Best Buy Geek Squad Renewal scam. Sends an email confirmation along with the amount.

Summary of Contract# 253212847

Payment Date: 07-08-2021

Amount: $246.99

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- Parkville, MD, USA

Scammer's phone +1(866)450-1113
Scammer's email [email protected]
Country United States
Victim Location MD 21234, USA
Type of a scam Tech Support

Hello. Not sure how they got my email but said there charging my card $349.00. I didn’t give them my card . I didn’t purchase anything. This is the email I received .

GSQUAD

Dear [email protected],

We thank you for your purchase. Your order was successful and is on its way.

Order Details:

Order Id: 56745Z248363

Order Date: 30th July 2021

You Purchased:

Alternate text

Internet Security Pro

$349.90

Sub-total

$349.90

Total

$349.90

In case you wish to cancel/upgrade your purchase, you can contact our Customer Support at +1(866)450-1113 .

We are available 24x7 at +1(866)450-1113 .

Thanks

GSQUAD

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

©GeekSquad Ltd. All Rights Reserved

Terms & Conditions |

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- Warwick, NY, USA

Scammer's phone 978-364-2478
Scammer's address MA, USA
Scammer's email [email protected]
Country United States
Victim Location NY 10990, USA
Type of a scam Tech Support

Telling me they charged me 356.00 for auto renewal subscription.

Useful

- Decatur, GA, USA

Scammer's phone 4062355810
Scammer's address 5885 Gulf Fwy Suite 115, Texas City, TX 77591, USA
Scammer's email [email protected]
Country United States
Victim Location GA 30030, USA
Type of a scam Tech Support

Received email. Subject: Your Order No. feh9-zz8r-gw-o00i payment is processed.

Thank you for your order.

Says “Since your account is set to auto-renew, we will automatically process charge on July 29, 2021.” (Today’s date so as to create immediacy.)

They show:

Purchased Item (1) $197.00

Service Tax. $5.00

Total. $202.00

Then they give a phone number, 406-235-5810, to call before the above date, today.

Etc.

Email shows my home address as the “Digital Delivery Address” and box with “Better Business Bureau Accredited”

“You have 24 hours from the date of the transaction to open a dispute 406 235 5810

No charges show on my banking acct.

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- Sacramento, CA, USA

Scammer's phone +1 (805) 861-5554
Scammer's address CA, USA
Country United States
Victim Location CA 95828, USA
Type of a scam Counterfeit Product

Email attempt to get me to call. Looked up actual contact number and it did not match the two different numbers used in the email for support. I would never purchase this product in the first place…

Useful

Victim Location 52403
Type of a scam Debt Collections

Claimed to be a Geek Squad Member - contacted me seeding me a e-mail concerning a auto renew for Geek Squad computer protection.

He tried to download tracking software on my computer, lying, stating it was the process to refund an auto renewal charge

e-mail below-

From: Billing Team

Date: July 21, 2021 at 11:45:04 AM CDT

To: [email protected]

Subject: Order Confirmation

Dear [email protected],

Thank you for your purchase through GeekSquad. We are happy to inform you that your subscription with GeekSquad has been auto-renewed. Please review the summary of your recent purchase:

Invoice Details:

Invoice ID: 2761-0029-5967

Invoice Date: 21st July 2021

Payment Method: Online

Download invoice as PDF

Your Purchased:

Protection360

$229.90

Sub-total

$229.90

Sales tax (VAT)

0.00

Total

$229.90

To upgrade/cancel your subscription plan, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1(850)446-8334

Sincerely

Team GeekSquad

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

©GeekSquad Ltd. All Rights Reserved

Terms & Conditions | Unsubscribe

Useful

- Utica, MI, USA

Scammer's phone 18004841699
Scammer's website [email protected]
Scammer's address 60 E Rio Salado Pkwy STE 000 Tempe AZ, Tempe, AZ 85281, USA
Scammer's email [email protected]
Country United States
Victim Location MI 48315, USA
Type of a scam Phishing

Received email for subscription renewal amount of $249.99 for something I've never purchased

Useful

- Longmont, CO, USA

Scammer's phone 1-833-989-0117
Scammer's address CO, USA
Scammer's email [email protected]
Country United States
Victim Location CO 80504, USA
Type of a scam Online Purchase

Received email informing that Best Buy is automatically renewing my membership services for another year at the rate $438. Though I do have a geek squad account, I do not pay Geek Squad for any renewals. The interesting part of the email was that it was addressed to a [email protected]. That is not my name or email address. Plus the 1-833-989-0117 number they had on the email, doesn't go through when dialed.

Useful

- Bowdon, GA, USA

Scammer's phone 815-475-2339
Scammer's address Plattville Illnois, IL, USA
Country United States
Victim Location GA 30108, USA
Type of a scam Other

Recd email/invoice for $265.00. With a note at bottom of “invoice” to contact their billing office to “cancel” otherwise a debit would occur on our bank Acct.

Useful

Victim Location 95060
Type of a scam Counterfeit Product

I received a text telling me my one year membership to GeekSquad was renewing for $249.99. I called the numbers given to cancel since I had never had a membership with GeekSquad. They asked me to sign into a website on my computer so they could process the cancellation and return my money. I went to the website on my cell phone and filled in a cancellation form (name, address, bank (no account info)). Then told me they would refund me $300 and sent a screenshot of a refund from Chase Bank in the amount of $3000.00. Then they said they made a mistake and I needed to send them back $2700. Wanted to access my bank account or use Venmo or go to my bank to get the money. I refused. They got aggressive and told me they would freeze my cell phone, my iPad and my computer. They had no access to my iPad or my computer. I hung up. They called back twice and I blocked the numbers.

Useful

- Columbus, MS, USA

Scammer's phone 9725918930
Scammer's email [email protected]
Country United States
Victim Location MS 39701, USA
Type of a scam Online Purchase

said they were renewing norton security

Useful

- Glendale, AZ, USA

Scammer's phone 7752383235
Scammer's address 1525 N Central Ave 85004, Phoenix, AZ 85004, USA
Scammer's email [email protected]
Country United States
Victim Location AZ 85306, USA
Type of a scam Tech Support

Email saying subscription payment coming Invoice deleted for $213.00 plus $10 shipping and handling I told them to cancel and they said I had to open my computer and put in cancelation code while on the phone I assume giving them access. They could give me no dates no credit card from before why $10 shipping and handling charge for tech support??? They did say my computer would be shut down at midnight ( dramatic) and spouted off charges to get it computer turned back on. Of course now since I asked I should get a call back from supervisor . I called Geek Squad and they wouldn't give me any help saying they had thousands of phone numbers when asked to verify address I got yeah we have some offices down there I googled it and no Geek Squad Very disappointed in lack of help from Geek Squad. So here I am! Of course it was so noisey I could hardly understand them like typical mill. This kept screwing up

Useful

- Longmont, CO, USA

Scammer's phone 833-307-2545
Scammer's address CO, USA
Scammer's email [email protected]
Country United States
Victim Location CO 80501, USA
Type of a scam Tech Support

I called the number and was told I would get an email with a link to create an account all so I could decline the service.

Useful

- Litchfield, MN, USA

Scammer's phone 888-537-2528
Scammer's address 7601 penn Ave S C10 Hub. Richfield, Edina, MN 55423, USA
Scammer's email [email protected]
Country United States
Victim Location MN 55355, USA
Type of a scam Counterfeit Product

I received an email on June 26 telling me that GeekInfinity was “re-enrolling” me in their service...for $379.00.

I don’t know this company, never used this company. Their phone # is no longer in use.

Useful

- Dundalk, MD, USA

Scammer's phone 18885192066
Scammer's address Telephone, MD, USA
Country United States
Victim Location MD 21222, USA
Total money lost $100
Type of a scam Tech Support

This company is acting as the Best Buy Geek squad

Useful

Victim Location 31201
Type of a scam Phishing

False claims: Provided online support service, restored preferences to profile, and addresses a direct payment of $289.95.

Called the number and spoke with a man named 'Davit'. He hung up on me when I wouldn't give him my name.

Useful

- Pembroke Pines, FL, USA

Scammer's phone 18002746309
Scammer's email [email protected]
Country United States
Victim Location FL 33028, USA
Type of a scam Online Purchase

I made a service purchase from BestBuy by phone for tech support but not at this price. Then later I see this email stating a renewal charge for $349.51 for a year. I didn’t order this…

Useful

Scammer's phone 800 401-3621
Scammer's email [email protected]
Type of a scam Online Purchase

We Are Renewing It For You

Dear Customer,

Thank you for choosing Geek Squad Pc Support with us. Today Subscription Will Be Auto Renewed automatically with $ 399.99 on the same account provided to us.

Customer Support- 8004013621

Order #16589GS-59856

Details are giving below -

Account Type:- Personal Home Subscription

Product :- Geek Squad PC Protection

Quantity :- 1

Tenure :- 3 Years

Payment Mode:- Auto Debit

Renewal Amount - $ 399.99

This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 399.99 On May 27 2021

To Cancel The Subscription You Can reach Us at +1 8004013621

Regards

Geek Squad Team

Geek Squad LLC

31350 Courthouse Dr, Union City, CA 94587, United States

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