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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (345)

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Dear Customer,

Thank you for Choosing Geek Squad Protection From us .

Today the Service Will Renewed Automatically with $399.51 on the same account provided to us.

Customer Support :- +1 (800) 674 - 0637

Product Details Below : -

Order ID: GKS14766 Date: 26-05-2021

Description Amount

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Geek Squad Advanced Protection $399.51

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Total $399.51

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Note :- Charges will appear on your statement after 8 hours once debited.

If you have any query about this invoice or if you want to cancel the subscription.

You can reach out to our Customer Support Team +1 (800) 674 - 0637

You may review your invoice history at any time by logging in to your client portal.

From,

Account Team

Geek Squad LLC

7550 N Blackstone Ave, Fresno,

CA 93720, United States

Contact No. +1 +1 800.674.0637

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- Murrells Inlet, SC, USA
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IN DECEMBER AFTER BUYING A BOUSTER FROM NETGEAR I HAD SOME PROBLEMS TO INSTALL IT HAVEVER WITH THE BOOSTER I HAD A PHONE # INCLUDED TO ASK FOR HELP. I CALLED THE NUMBER AND THE GEEK SQUAD TECH SUPPORT RESPONDED AND HELP TO RESOLVED THE INSTALLATION HOWEVER THEY HAD TO ACESS MY MAC TO DO IT. WHEN IN MY COMPUTER I WAS TOLD THAT I HAVE A LOT OF PROGRAMS RUNNING ON MY COMPUTERS AND THEY WERE TAKING INFO FROM ME. THEY TOLD ME THAT I NEED TO HAVE A FIRE WALL TO STOP THAT AND THEY WILL INSTALL ONE AND A LIFE TIME PROTECTION FOR LIFE WHICH I DID FOR $499.499.99 HAVE THEY INSTALL ANYTHING ???.HOWEVER ON MAY 11 I RECEIVED new invoice for $299.90 for protection 360?? I call them (866-216-0304)

to be told that was a mistake and they need to access again my computer to remove the new product. Stupid me I allow it and I one point they ask me to log in my bank account to refund the $ naturally they were looking for my bank account # because their invoice was only an invoice they didn't have to kn ow my bank account they only they have to do was to cancel the invoice. After arguing with the technician he told me that I need to talk to his supervisor, this arrogant person told me that it was a normal procedure and that if I wasn't complying he will charge me $899.99 right away for loosing their time . This company Geek Squad should be flagged and police should be involved because they are scammer that access your computer to access bank account and other personal informations.

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- Spanish Fort, AL, USA
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I received this email today claiming that I had ordered something and to call them if I needed to dispute it.

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- Jessup, PA, USA
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I called this number 3 times. This man hung up on me when I suspected to be fraud. I then called corporate which is also listed under Best Buy. Corporate states that this is a fraudulent account. They are trying to tske money out of my account which I never authorized. I haven't had this type of service on my computer for over 10 years. The man wsnted me to go on this computer so he could access my account which I never initially had. He also ststed that funds were to be taken out of my account. I called my bank also about this and they were going to charge me money to stop payment on an account that I never authorized. This us not fair to me because I am being charged for something i never authorized. I am in between a rock and a hard place, because its not my fault

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- Grants, NM, USA
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Email says money taken out for firewall! I never ordered this product! Called them! They wanted me to go to my computer! I hung up! I am not going to give them anything!

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- Brooklyn, NY, USA
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Under name of Geek Squad, emailer informs me that protection plan subscription has been renewed for $350 and to call 337-252-2085 to cancel. Upon calling, I was asked by so-called manager to access Team Viewer to process my cancellation. When I said I was using phone and could not, manager changed his tune and gave me a cancellation number. Both email numbers 337-252-2085 and 802-214-3243 answer as Geek Squad cancellation hotlines.

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- Meridian, ID, USA
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The email said they are charging me $426.46 for a product I did not order. It is supossed to be a one year contract to monitor my computer.

I did not request or order this product.

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- Eastlake, OH, USA
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Email received 4/19/2021 attempting to notify of an online charge of $299.00 for some supposed security software. Called the "customer service number" about cancelling this charge where the person (not identified) proceeded to insist that he had to access my computer to be able to cancel it, never answering my questions why. I gave no personal data of any kind.

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- Marietta, GA, USA
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I was sent an email as billing team [ from [email protected]] thanking me for paying subscription for geek squad. There was a number to call to cancel the subscription - when i called the number 2015783964, someone called Steve Wilson [ obviously a fake name] asked me to download team viewer and give my personal information. when i confronted him, he disconnected the phone and called me from a different number [6197869193] and was very inappropriate with me- catcalling and trying to flirt.

I hope they get caught and brought to justice.

kind regards,

 

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- Fort Wayne, IN, USA
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Received an email from "Geek Squad" yesterday, March 18, 2021. It says that your subscription will be active in next 24 hour. We have charged your $199.99. Please note this order no. for future use. Your order number: OD12748755584. If you want to cancel your subscription Reach us immediately Geek Squad. Customer Support Number 1-734-412-4425. I called the number they gave and requested a cancellation and money back. They said the only way to get reimbursed was to go to our online banking and they would return the money they supposedly charged. After getting the online banking on, they then got into our system and showed that they deposited $32,000. I saw what was going on and asked to remove it immediately. They said the only way we could return their money was to send a wire transfer to Bankgkok Bank Public Company Limited: Swift Code: BKKBTHBK: Bank Address: 333 Silom Rd, Bangkok, Bangkok 10500, Thailand: Account Number: 694-057-4178: Receiver Name: Kanlaya Suanset: Home Address: 31 MOO 7, Bueang, Phetchabun, Thailand: Amount: USD: I then had my husband on the phone with myself and the caller. We refused to continue with the process. We told them we were going to report the incident. We believe they had access to our account. So we froze our account and contacted the 3 bureaus to inform them of the problem.

What else can a person do to protect themselves from anything else happening? Thank you.

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To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1(888) 819 9156

 

Sincerely

Kayen Oden

 

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact

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- Malone, WI, USA
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I received a letter that said we will auto renew your plan and charge $499.99 against your account. They gave me an order customer ID number and the phone number to contact if I wish to cancel and signed it the US geek squad customer service. This is a scam! Do not respond to the email hopefully the Better Business Bureau can catch these guys for us.

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We were contacted by E-mail. We called the number on the e-mail to cancel and were told he needed access to our computer to cancel our

service.

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I continue to receive emails stating that my subscription was successfully renewed for my anti-virus computer protection for $499. I never ordered this service and I have no clue who they are and they are wanting to verify my credit card number as my computer is compromised.

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Received an email that I would be charged $485.00 (direct debit) for 6 month renewal of order 4729-42C3-9297. I was to call 1 814 631 5005 to cancel. Cancelation via email unavailable.
I did not call as I was suspicious - hopefully I will not see a charge. Wondering if I should put a hold on all credit cards and bank account. [email protected] JoAnn

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- Phoenix, AZ, USA
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I have been receiving these about every day or two, saying money has been successfully transferred to pay for 1 year protection for my pc.....I checked my paypal account and nothing has been charged, don't know why I'm being targeted by these jerks....this time it was for 299.00....refers to me as Dear Customer I did not try the phone number or click on anything

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- Wichita, KS, USA
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Comsumer received a notice on computer approximately 2 years ago. Consumer called a number and provided gift card information to pay for the service that the computer "needed". They wiped the computer clean. This month consumer got a notice via email for a renewal from Geek Squad (not same logo as national Geek Squad) that they were going to charge consumer's card for a renewal for the computer. The recent notice was for $499. Consumer is not familiar with a computer service from the company nor that the consumer gave any financial information. Consumer called the number on the notice and there was a lot of background noise. They requested her credit card information to refund the renewal charge. Consumer was hung up on when consumer went to get card. Consumer has contacted financial institution and no charge is currently on account. Consumer believes these are unrelated but does not know. Consumer lost $500 two years ago but lost nothing currently.

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This fake email came from [email protected]:

"Good Evening Customer,

Yay, you have completed one year with PCWorld NX. We would like to thank awesome customer like you for your amazoning support! You Rock !

We have received your renewal order 165D-4155-84D5 for next 365 days and are currenly processing it. We have charged $497.00 for the same. We did not get through to you despite calling your no multiple times.

For any query and support on this order please call on +1 863 201 4939. Cancellation via email is unavailable."

When I called the number and gave them the order# (was not giving them anything else), they said I'd already been charged. The location associated with the phone number is China. They do not have any of my information and I did NOT open the attachment in the email. My email provider blocked the images in the email. I'm not sure what would have happened if I downloaded the images or opened the document, but this was 100% scam.

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I have never purchased anything from Geek Squad and have no knowledge of what this letter refers to. I will be monitoring my bank account closely to make sure I am not charged for anything I haven't authorized.

receipt i received:

INVOICEInvoice Number :DB9F-4835-8F1DOrder Confirmation #DB9F-4835-8F1DDescriptionAmountProduct : GS Secure Services - Annual PaymentPayment Method : Direct DebitMode : Online DeliveryTimeline : 6 months$425.00Invoice Total$425.00You'll be charged for any amount due.Payment of Invoice is due by the due date specified, or may be subject to late payment fees or interestcharges.

email received:

For your security we disabled all images and links in this email. If you believe it is safe to use, mark this message as not spam.
Show images
Your order DB9F-4835-8F1D has been received !
Sat, Sep 5, 2020 9:17 am
([email protected])
To:you Details
PCWorld NX Logo

Dear Sir or Madam,

We thank you for completing one year with PCWorld NX. Your support means the world to us! Thank you for your business.

We have received your renewal order DB9F-4835-8F1D for next 6 months and are currenly processing it. Charges of $425.00 has been deducted from you.

For any query and support on this order please call on +1 814 631 5005. Cancellation via email is unavailable.

Important : Due to developments related to COVID-19, some of our support centres are currently unavailable. Our teams are working to respond to all incoming requests as soon as possible. We apologise for any inconvenience and appreciate your patience.
Order Confirmation #DB9F-4835-8F1D
Description Amount
Product : GS Secure Services - Annual Payment
Payment Method : Direct Debit
Mode : Online Delivery
Timeline : 6 months $425.00
Invoice Total $425.00

It may take up to 48 hours to appear the deducted amount on your account statement.
IMPORTANT: The balance is automatically charged so you don't need to take any action.

If you want to talk to our care executives, Please contact us on +1 814 631 5005

Regards,
Gean | Executive - Web Mail Center (WMC) | PCWorld NX LLC
[email protected] | +1 814 631 5005
PCWorld NX customer ID : 03073ACC-2D83-4483-8F6B-1A73956BAECB | Payment profile ID : 5FC03031-C75E-483C-B82B-22AD68F7A74C
PCWorld NX LLC 1591 Ocean Ave, Santa Monica, CA 90401
You have received this mandatory service announcement to update you about important changes to PCWorld NX or your account
Image Pixie
Reply Reply All Forward
© 2020 Verizon Media

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- Long Beach, CA, USA
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THEY CALLED AND SAID THAT WE HAD PURCHASED TECH/VIRUS SUPPORT FOR OUR COMPUTER SYSTEM LAST YEAR AND THAT OUR SUBSCRIPTION FOR SUPPORT WAS ABOUT TO EXPIRE AND THAT WE NEEDED TO ALLOW THEM TO CHARGE OUR CARD $399.00

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Geek Squad Imposter/Spoof Contacts

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Phone:
+1 (802) 214-2006 0 0
+1 (888) 271-1578 0 0
+1 (805) 725-5623 0 0
+1 (802) 466-6734 0 0

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