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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (345)

- Longmont, CO, USA

actual e-mail:

Your invoice is available for D931-42A9-BBC8

?

You forwarded this message on Tue 8/4/2020 11:55 AM

John

Tue 8/4/2020 8:27 AM

PCWorld NL Logo

Hey Customer,

Congratulations, you have completed one year with PCWorld NL. Your support means the world to us! Thank you for your business.

Your renewal order for next 1 year invoice D931-42A9-BBC8 has been generated. Please find the PDF Document attached at the end of this email. Charges of $408.00 has been deducted from you.

For any query and support on this order please call on +1 410 304 5049 [Local time 9AM to 7PM (Monday to Saturday)]

Important : Due to developments related to COVID-19, some of our support centres are currently unavailable. Our teams are working to respond to all incoming requests as soon as possible. We apologise for any inconvenience and appreciate your patience.

Order Confirmation #D931-42A9-BBC8

Description Amount

Product : GEEK SQUAD Services - Annual Payment

Payment Method : Direct Debit

Mode : Online Delivery

Timeline : 1 year $408.00

Invoice Total $408.00

Deduction of amount appear on your account within 72 hours.

IMPORTANT: The balance is automatically charged so you don't need to take any action.

If you want to talk to our care executives, Please contact us on +1 410 304 5049

Regards,

John | Executive - Web Mail Center (WMC) | PCWorld NL LLC

[email protected] | +1 410 304 5049

PCWorld NL customer ID : 545E466A-3E9B-47B9-A6CA-188192985640 | Payment profile ID : 75CA72D9-D4C6-42B3-B8EF-27DFD7A4BBEF

PCWorld NL LLC 1591 Ocean Ave, Santa Monica, CA 90401

You have received this mandatory service announcement to update you about important changes to PCWorld NL or your account

Image Pixie

- San Antonio, TX, USA

I received an email stating that my account would get charged 379.00 dollars in a couple of days. For renewing a one year subscription of PC World NM with the Geek Squad order #B47B-4A73-BF94. If I wanted to cancel or modify the order I had to call 4103045049. I called and spoke to a gentleman who said when I called I had to be in front of my computer. So I called back today sounded like the same man and I told him I did not have this product with Geek Squad and did not want to be charged 379.00 dollars. So he said he would help if I downloaded Ultraviewer. Once it downloaded he took control of my computer and it took me to a refund screen where he insisted I put my bank account information. I questioned why I needed to provide information, they should have it since they were going to charge me. I told him I would call back later. I then called Geek Squad's 800 number and rep. Whitney said it was a scam and not affiliated with Geek Squad she then advised that Ultraviewer was used by scammers and helped me remove off my computer. I want something done, I am now hoping that they did not get vital information from my computer. Please let me know where to forward the email I received.

Message on voicemail stating there would be a charge to renew a security feature on computer.

- Richmond, VA, USA

received 2 phone calls. 1st (woman) left a message saying I had purchased (?) 2 yrs ago & if I didn't return call, it would be auto drawn $299.99 from my account. 2nd I returned the call to be told it was from the Geek Squad.A man this time. I was told the same thing as before. I said I had never "purchased" anything from them. He asked if I was near my computer I said no. He asked if I would open my computer. I told him no and I was call BBB. I hung up.

I called BBB and was told this was a scam.

Left message they were Geek Squad and there was a refund of $299.00 due. In order to get it call them back so they could get more information.

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