Geek Squad Imposter/Spoof Reports & Reviews

Geek Squad Imposter/Spoof Reports & Reviews (345)

Victim Location 37075
Type of a scam Tech Support

I purchased a Geek Squad subscription thru Best Buy in Nov 2021. It was supposed to be a yearly fee but, I received a Quickbooks invoice by email (looks very legit) saying my yearly fee of $299.99 was due today May 24, 2022 and was going to be drafted from the account I used to make the original purchase. I called the number on the invoice They had me remote them in on my computer (which I did) Then they wanted me to log into my bank account to receive my refund which I thought was very weird. At that point I closed out the remote session and did a hard shut down on my computer. Called Best Buy directly and yes this was a scam. I'm hoping and praying nothing of importance was pulled from my computer.

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Victim Location 31029
Type of a scam Online Purchase

Email said auto debit with an invoice attachment and stated call the number to refund the charges,when you call they try to get you to log onto your online bank account so they can send you a link to accept the refund.But once you open the email they can access your computer.

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Victim Location 44117
Type of a scam Tech Support

I received an email in my spam folder informing me that I would be charged $703.99 for my 5-year renewal for Geek Squad tech support services. The money would be deducted from my back account and I would not need to take any additional action.

The email states that I cannot cancel the service by email and must call this number 866-217-2590. And the email also reads that 'in case you need to cancel the renewal of the Premium Protection Plan and claim your refund of $703.99 just call us at 866-217-2590.

I blocked the sender from contacting me any further.

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Victim Location 46236
Type of a scam Tech Support

I received an email from this person/scammer. It said I had signed up for a 5 yr Personal Home Tech package and they were charging my credit card 663.99. I was instructed to call the #. 810 242-6883 if I didn't want this to take place. I called Best Buys to check on this, but after waiting " in line" for 10 min, I was hung up on. I called again and after 12 minutes, same thing. So I got on the ScamPulse.com site and searched this scam and found several others reporting it. I noticed the email address says Trinidad right in the address and when they lived their address as Tulsa OK, they used no capital letters . Also, they used a name on the email to me that has only been used by ATT because they never asked how to spell my name.

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Victim Location 60411
Type of a scam Online Purchase

Someone using geek squad is charging me $605.99 for a 5 year renew activation that I did not order .

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I received a auto-renewal subscription with Norton Geek Squad for $399.74 and that it had already been deducted (which it has not). I have never purchased a computer from Best Buy or ever contacted Geek Squad ever in my life. I knew it was a spam/imposter but someone else might would have called the number given on the email

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Victim Location 85373
Total money lost $1,000
Type of a scam Tech Support

My husband went on computer and found bill from company calling themselves “Geek Squad”. He called the co. Phone number which was provided. He told them that he did not want or authorize their service. Geek Squad replied that they had already authorized their service and debted our bank account. They said they had already updated my software and then they would return that money that they had debted from my account. They then ask me for my name and an amount of $500 to be placed back into my account from a Chase Bank. I entered 500$ but two more zeros appeared resulting in $5000.00 entering my account. In all, paid them &1000.

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Victim Location 54455
Type of a scam Phishing

INVOICE DETAILS

Welcomes you to Geek Squad company

Thank you for appealing antivirus OR network shield protection plan

Your amount of $428.67 has been deducted from the account.

For more details and enquire about this subscription , please kindly check the attachment below:

#Warm Wishes#

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Victim Location 06062
Type of a scam Online Purchase

Email is addressed to someone other than myself, but someone I know. It’s advising their geek squad account will be renewed unless they call to cancel. That person doesn’t have anything to do with computers.

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Victim Location 91335
Type of a scam Tech Support

I received the following email today and am sending it to you for follow-up. (It is also attached as a PDF).

I did not attempt to call the number in the email.

I have never used Geek Squad for any antivirus protection.

Thank you for your assistance.

SUBJECT LINE: Renewal of Antivirus_AQFHFSUU65227

FROM: walker lew

12:17 PM (2 hours ago)

to CONSUMER8887, bcc: me

DEAR CONSUMER

Thank you for using GEEK SQUAD Antivirus for the last one year. Your Geek SQUAD Antivirus

plan will expire today.

We wanted to remind you that your plan will be auto-renewed Today for next one year. You will be

billed from your saved account details for the annual amount of your Antivirus Plan.

______________________________________________________________________

ORDER INFORMATION:-

PURCHASE DATE : 09 MAY 2022

ORDER NUMBER : AQFHFSUU65227

PURCHASE NAME : Geek SQUAD Antivirus

Billing CYCLE : 2 Year

Purchase TYPE : Subscription Renewal

COST : $ 357.80 USD

_____________________________________________________________________

Having any queries with this invoice? Feel free to contact our support team at +1 (928 ) - (662) -(3019)

If you want to continue taking our service and products and retain all your data and preferences, you

can easily renew or cancel the services/products by calling on +1 (928 ) - (662) - (3019)

Regards,

Geek Squad Billing Department

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Victim Location 85379
Type of a scam Online Purchase

I received an email by a Geek Squad noting that I will be charged for $677.27 for a purchase. I called the number 650.260.1510 that was on the email. Kept ringing the first time, dropped call the second, someone answered hello the third time. I immediately said they will be reported as fraud and I heard someone say no wait stop. I called my bank as well to make sure nothing was pending or taken out and they mentioned a lot of calls they are receiving is from this Fraudulent Geek Squad.

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Victim Location 83607
Type of a scam Tech Support

Geek Squad Renewal Update.

Help Desk +1(888) 909-4125

[email protected]

Thank you for being with us so long, your account has been renewed with $430.89 for the service once again.

We promise you to give the service in the same way as we have been giving you for so long in your account,

thank you once again. Hope you enjoy the service.

Invoice:

Order No: HGTs-HGt1-NQr41685

Product: Geek Squad Protection plan

Device: Windows Computer (2 Users)

Quanti: 1

Tenure: 2 Years

Payment Mode: Auto Debit

RenewalAmount - $430.89

for future assistance or to cancel the Subscription feel free to call Us at +1(888) 909-4125

Regars

Geek Squad Support

+1(888) 909-4125

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Victim Location 94019
Type of a scam Other

I received the email below, billing me for $317.50 to renew my membership for 3 years of Geek Squad. Too much$$.

I called the listed number and asked to quit and issue me a credit. Then, the fun began...

Eric Evanas [alias?] couldn't refund my credit card, he wanted to deposit it directly to the bank. And he had to do it in 2 transactions so I wouldn't have to pay the tax. Using TeamView, they got me to my bank account and asked me to enter $300.00 for the 1st transaction. When I entered, the decimal point went away, making an erroneous deposit of $30,000 and the guy claimed that if I didn't pay it back, they'd freeze up my computer and steal all the data, including every photograph and financial statement in there.

The deal was for me to return $30,000 minus 317.50 or $29,682.50. The boss, who claimed to be George Anderson [obviously bogus], wanted me to make two transactions, wire $14899.00 to Thailand. I refused to do that. Then the scammer said he'd give me my data back for $5000. I totally refused.

All this back and forth was on text messaging, so I still have the conversation.

I called BofA and froze my account. I called the local police who took pictures of my computer and my cell phone. And I bought a NORD Pass utility to generate and store all passwords going forward.

Even though I think they were scammers, Evanas gave me a bunch of data I will share with you.

Their Phone: 515-686-6876

Balance: 21,768

Customer ID: 176298LYOF479807

Balance $317.50

Cancel ID: PU1976350NL4310

Employee ID: GKSD980326 ericevanas

Ex#? GKSD432

The bill that started all this...

Ref. ID 854716-UTX331548

Product S/N: 471520-0152648

Phone: 818-921-4744

That's all the baloney I've got. The experience was very unsettling and the new passwords, an ongoing pain. BTW, I deleted TeamView from my hard drive and I'll go public to warn people against the dangers of giving people access to their data.

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Victim Location 94517
Type of a scam Tech Support

[email protected]

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Scammer's phone 866-387-0026
Scammer's email [email protected]
Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Email

Geek Squad, G-Squad

Sick of this scam. Now just calling themselves G-Squad. Today received the email I had been charged.

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Victim Location 98407
Type of a scam Online Purchase

I received the following email message:

Dear User!

Thanks for being our existing valued customer!

This is to notify you that previous subscription with Geek Squad is ending today.

So as per your authorization, we have once again renewed the annual subscription plan.

The sum amount of $ 415.86 is processed successfully, it will be shown on your statement in sometime.

Have Questions? Contact # +1 855 -442 -5144

Order/Receipt no - 95737JS88514

Item/Product: Network Shield Advanced Protection

Service Term: One Year Service Plan

Pay Method: Auto Debit Credits

Before Tax: $ 379.88

Service Tax: $ 35.98

Total Cost: $ 415.86

Your current membership plan is extended with us for a period of one year, it will be valid till April 20, 2023

If you find any error in the receipt, please connect with our team immediately # +1 855 -442 -5144

- Regards -

Online Service Handling Dept.

I have no idea what is being referred to here. So far, not money has been deducted from my checking account or my credit card.

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Victim Location 29150
Type of a scam Phishing

Received email that $299.99 would be taken out of account on file on certain date for a Geek Squad Subscription that has expired. It was addressed to my sixteen year old son using my email. I have never had any subscription with Geek Squad and have not bought anything from them nor Best Buy in years and neither has my son. Did research and the physical address is Best Buy headquarters but the phone number is attached to phishing scam. Deleted email.

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Victim Location 28278
Type of a scam Tech Support

I received an email that looked legitimate with the Geek Squad logo , an invoice number , customer ID number and a Best Buy customer care contact number ( 850-203-4579). The email stated my one year subscription will be renewed in the sum of $389.99 to my debit card in the next 24 hours and if this is unauthorized or I wanted to cancel to contact them. I contacted my local Best buy and spoke with an agent who confirmed this email was not generated by them and it is a scam. I called the number and someone with a very heavy Indian accent answered, when I inquired about what type of establishment this was and to cancel any subscription as I did not authorize anything, he questioned what device I was using which lead me to believe they are trying to target devices for possible information or send malware. No information was given to this person except this will be reported.

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Victim Location 75287
Type of a scam Phishing

Geek Squad sends an invoice that you must click on to see. They refuse to discuss unless you open their email. Second time they have sent me an invoice for a “subscription “ service I didn’t sign up for.

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Victim Location 10801
Type of a scam Fake Invoice/Supplier Bill

Fwd: Hello Customer Your System Notification Alert Date Thursday, April 21, 2022-----Original Message-----

From: Jessi Konikowski

To:

Sent: Thu, Apr 21, 2022 12:23 pm

Subject: Hello Customer Your System Notification Alert Date Thursday, April 21, 2022

Your Personal Home Membership Renewal

Date: Thursday, April 21, 2022

Customer Support: +1810 669 9063

Transaction ID: 6188384

Order ID: reEi-V6rgSK-oJneb

Dear Customer,

Geek Squad PC Support will expire today. The membership will be Auto renewed. Hope you are happy with the services.

This email confirms that you've renewed your 5 year membership with Geek Squad PC Support For $683.99 On April 21 2022.

This membership will auto renew every 5 year unless you turn it off, no later than 12 hours of before the end of membership period.

To cancel the membership you can reach us at +1810 669 9063

Item Description

Account Type:- Geek Squad PC Support

Tenure:- 5 Year

Payment Mode:- Auto Debit

Renewal Amount:- $683.99

Customer Details

Customer Email:-

Customer ID: JOU6998GT71022QG

Please do not reply to this email. This email is system generated. The mailbox is not monitored and you will not receive a response. To contact, call on +1810 669 9063.

Accounts Head:Jessi Konikowski

Address:Def12 United States

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