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Online Retailer - Flower Delivery Scam

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Online Retailer - Flower Delivery Scam Reports & Reviews (303)

- Dover, DE, USA
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I came across an online florist that appears reputable and displayed the ScamPulse.com logo. So, I placed an order using a credit card. Within a couple of hours after placing the order from Baby Blue Flowers, on 8/29/23, I received a cancellation notice via email on the same day.

The notice indicated that a refund would be issued in 2-business days and, after about five days, I checked my account; no refund posted. I called the florist’s customer service number and was informed that it takes up to 5-7 business days to process refunds.

I was advised to continue checking my credit card account; if no refund, the problem could be with my bank.

I called the company again on 9/8/23 and was told that the system had been down and I could expect a refund in 5-7 days. It has been nearly two months. Still no refund.

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- Mc Farland, WI, USA
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I placed an online order then got an email they cancelled the order, but they debited my account. I've asked twice now for a refund. The order was placed 9/22 It's 10/4 thus far no refund. I have since gone online and read the reviews. Not sure this company is legitimate and even has flowers to sell. I am disputing $57.

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- Grand Junction, CO, USA
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Placed an order for my mom’s birthday for flowers, then received an email that the order was cancelled and Mary Williams (customer service manager) told me I would receive a refund in two business days. I reached out by email again since I had not received the refund and Mary told me once again that she was actively working on it. It has been two weeks since I initially placed the order and still no refund. I have tried to email a few more times but no response.

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PLEASE BE AWARE OFF THIS FLOWER PLACE ON LINE SEVO FLOWERS *** DON’T ORDER***

I ordered flowers in 9/9/23 for delivery through the website. Immediately I received an email that order could not be completed and was cancelled. Funds were withdrawn from my bank account witch should have never been taking out of my account because they cancel the order I have call and send email and they keep telling that refund is being processing and have not been refunded as of today 9/29/23.
SEVOFLOWERS
SEVOFLOWERS
SEVOFLOWERS
SEVOFLOWERS

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- Tiltonsville, OH, USA
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Same as everyone else. Bought flowers on September 16, because they offered same day delivery, took payment and then received cancellation email. Then received email that refund was sent. No refund received. Spoke to “Brian” on the phone who assured the refund was issued on September 16 but was declined. He could not explain why the refund was declined. Asked to speak with the woman who sent the email and the same man said he was now “Cathleen”. After speaking to “Brian” multiple times, he hung up a lot, he finally told me the refund was manually entered by him today. Apparently the owner of the company is “William George.” They do not appreciate being called scammers.

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- Central Falls, RI, USA
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I ordered birthday flowers for delivery.

1st I received order confirmation email, 2nd I received cancelled order email and 3rd email indicated a refund within 2 business days and I never got my refund.

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- Maumee, OH, USA
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Ordered same day delivery flowers and they never came. The phone number is a fake and the live chat they offered does not exist. Unable to get a refund

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- Wayne, WV, USA
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I made contact about my order. They let me know that my order was cancelled because they couldn’t send it to that address. They sent the email for the refund. I never received the refund and no answer.

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- Raleigh, NC, USA
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Ordered flowers for delivery and almost immediately got an email saying that the florist was outside of delivery area and that a refund would be issued. A refund was never issued despite multiple attempts to contact the service provider.

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- Olympia, WA, USA
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I did a google search for same day flower delivery. I clicked on a link for a flower delivery company and started looking around. It looked like a nice site and offered what I was looking for. I purchased a flower gift to be sent to a co-worker. I quickly received an email confirmation. A couple of minutes later I received and email stating my order had been refunded.

I went to the company website to find a phone number to call to inquire on the order. I found a number but when I dialed it the number did not ring and instantly patched me through to repeated music playing. I tried emailing the company and was told they had to cancel the order due to not finding a florist in the area. My credit card was still billed for the flowers and the vendor was listed as Baby Blue Florist. I emailed again to ask for proof of refund and have not heard back.I will be calling my credit card company to report the fraud.

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I found the florist on Google and ordered flowers that were guaranteed sale day delivery. I received confirmation that order was processed. Several hours later I received an email saying my order couldn’t be done and I would receive a full refund. I have not received the refund. I called the company and nobody answers, just music comes on the phone.

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Ordered flowers online 8/25 through sevo flowers, came through on my bank charge as babyblueflorist llc *********New York

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Found florist on Google. Called and placed my order mid morning for guaranteed delivery same day and paid with credit card. Person taking my order asked for party's name and address and phone of recipient and my billing address; my email to send receipt.Never received email and flowers never delivered. Called 800 number that evening but only music. Called the next morning twice and 3 rings then hang up. My wife called on her cell and got a person that took our order number and had to transfer to his manager and she was on hold more than 5 minutes. Called again and no one answered and music. Baby Blue Flowers acted professionally when order taken but blocked our phone numbers so there was no answer for non delivery and distracted with music instead of live person to report non delivery. Then realized this was a scam and I was out $93.91 for flowers never delivered.

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They appeared to sell and deliver flowers in the Iowa City, Iowa area. They were sponsored by Google when I looked up flower shops in Iowa City.

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Order flowers for delivery and received email receipt and order number. Immediately received second email of cancellation and refund to be received in 2 day. No refunds received. Emails sent to customer service not returned. Phone call to 800 --723-7788 and said to wait more and hung up

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On June 21st, I ordered a spray arrangement for my cousin’s funeral. I received an email that said my order could not be delivered by the florist and they would refund my money in 2 to 3 business days. As of today, August 3,2023, I have not received a refund. I have emailed them a couple of times and they responded that they are looking into it.

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I ordered flowers to be delivered on line and made my payment of $71.91. I was then was advised they could not help me. A customer happiness Manager, Cathleen Kaur said I would be refunded to my credit card. This was on July 12th. She keeps saying she will refund me and as of today I have not received my money. I live in Colorado and unable to get any help

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Ordered flowers to be delivered to a friend in the hospital. Got a confirmation email then 20 minutes later got another email saying my order had to be canceled with no reason given. Was told I would be refunded within a couple days and it has now been a week and a half with no refund. Definitely a scam company

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Ordered flowers to a hospital. The order was cancelled within 2 hours without reason and I got an email from Cathleen kaur saying I had been issued a refund that would be there in 2 days. A week later and nothing, I emailed again and they insisted they were working on it. I filed a dispute with my card. Other reviews say this is a scam

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I made a purchase on their website for a flower arrangement, after a few minutes I received an email where they cancel my order because they could not deliver it, they say they will issue a refund but I am still waiting for it.

After a few days I check online and found out that multiple people have gone through the exactly same situation with this FAKE COMPANY, I don’t understand how they keep operating

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