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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (307)

- Brooklyn, NY, USA • Mar 31, 2025
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This company sold knockoff Nike jumpsuits, but when the product came, it was such bad quality. Their website claims to do returns, however they have been giving me the run around for weeks claiming their system for returns isn't working.

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- Port Chester, NY, USA • Feb 22, 2025
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I ordered a dupe birkin handbag and it was being shipped from China. Took a month with a tracking number that may be fake, and stated was delivered to Pasadena. I live in New York. Never received the bag.

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- Ronkonkoma, NY, USA • Feb 21, 2025
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They are scammers point blank. Avoid

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- Stony Point, NY, USA • Feb 20, 2025
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The order was placed on 10/26/24 with shipping insurance. Tracking number was provided on 10/28 and the status was : Bergamo,24125,Italy,The shipment has been processed in the parcel center of origin. This package was never received. I contacted the support email and they confirmed on 12/9 that since the parcel was not received that they would resend the order. On 1/14/25 i still have not recieved the new tracking number or original order (i did follow up multiple times asking) i sent another email asking for a refund since i still did not receive my order. The same day they sent a tracking number, but this time the material was leaving from China. This tracking number showed the material was recieved in Xiamen, China Post Received mail on 1/9/25. This package was not recieved until 2/5/25. Once i recieved the package i opened it and it was not what i ordered. I contacted the company asking to send the items back for a full refund since i did not receive my order. They did not want to take the items back since it would cost to much to ship and offered my a $9 refund. I then responded that this was unacceptable and wanted a full refund, they responded again saying the most they will refund me was $19.

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- Jamaica, NY, USA • Feb 12, 2025
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I placed an order on January 5th for an outfit and never received it.

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- Spring Hill, FL, USA • Feb 11, 2025
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I ordered multiple sweat suits for Christmas gifts. After a month of waiting i checked the tracking number i was given it said my order had been delivered but it had not been. I contacted the company via text support through their website explained the situation. They apologized and offered to resend my order with a 20% refund. I never received the refund the second order was resent and i was given a new tracking number after 36 days it once again showed delivered and it was not I contacted them again they advised me they use their own courier and that they were having trouble delivering my order thats when i knew this had to be a scam they offered to resend the order a third time and offered a full refund to which i agreed. Afterwards i did some searching online and found reports on their page on reddit and google BBB.

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- Commack, NY, USA • Feb 10, 2025
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Ordered in December call f the weekender by Lori from qvc

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- Rye, NY, USA • Jan 28, 2025
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Purchased product via website; website was not transparent that this is an international purchase shipping from China, only after the fact that the product would arrive within 15 business days; the package never arrived. After 20 business days I contacted the company asking for a refund, they replied in 3 business days saying they are looking into it; 4 business days later they sent a new tracking number for a replacement, NOT a refund. The tracking website says dispatch locations from the US and CHINA

… still no product or refund

It’s a SCAM

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- New Hyde Park, NY, USA • Jan 23, 2025
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I ordered a dog toy for my dog as a Christmas gift. I ended up receiving in mid January. The toy was advertised as being indestructible even for the toughest chewers and my dog is tough. I thought should be good well within 5 minutes of giving him the toy he tore the ear off. I asked my money back. They wanted first me to keep the toy and give me back $4 then they wanted me to ship to them with proof. They are based in china the cost is obviously more than the toy. This is where they want me to send it: 301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China. Now they want give me $8 dollars back. This company is obviously a scam. I went on Facebook and there are a lot people who experience the same thing

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- Hanover, MD, USA • Jan 19, 2025
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https://plushtery.com/products/coffee-bean-plush-toy?_pos=1&_sid=150c8d96a&a...⇄ />
This is the item URL for the item I purchased. This photo was stolen from the official jellycat site for the Amuseables Coffee Bean. The item received is completely fake, larger than the original, no tags and directly from China.

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- Bronx, NY, USA • Jan 09, 2025
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Ordered Shearling Coats through their website only to find out they scammed me out my money. Have never received order.

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- New Hyde Park, NY, USA • Jan 08, 2025
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On December 3rd I ordered a multi level cat tree from SP Elevana World for $49.95 dollars and on January 6th I received a piece of fabric 9” x 9”

I have try to contact the seller via email and I haven’t had any answer

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- Moscow, PA, USA • Jan 08, 2025
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This company has a storefront page on https://shop.app/m/71tfy06b4r and also has a webpage of https://viqif.com/

They have multiple items for sale and say that the transactions are all in US$

You order the products and they are not exactly what they described the items to be and are completely wrong with the size description.

I ordered what was described as Crocs Summer Sandals, but turned out to be a cheap China knockoff. The same with the other sandals that I ordered.

Here is their return policy -- https://viqif.com/pages/return

their refunds policy -- https://viqif.com/pages/refunds

Their delivery policy -- https://viqif.com/pages/delivery-terms

Their shipping policy -- https://viqif.com/pages/shipping-policy

No where does it states that you must ship the product back to China yourself, which would costs more than what I paid for the product.

Other companies, if the returns have to be shipped outside the US, will detail it in their policies with the return address, so you are aware, but this company does not state anything like that.

In their about information, they do not have an actual address or contact information listed, except for an email.

The package comes from their shipping department -- 28230 150th Rd, Springfield Gardens, NY 11413-4015.

If you google the address, you discover that there are several different companies operating out of different names out of the same location.

They tell you that you cannot ship the item back to that address.

They will not refund your money, instead they offer you 10% off your future purchase in the store.

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- Hempstead, NY, USA • Jan 07, 2025
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I purchased 2 pairs of boots 1 pair was a cowboy boot the other was a brown suede and a pair of leopard sneakers. When I received my items the cowboy boots to small instead of the brown boots I paid for they sent me some used black boots and the leopard sneakers looks nothing like what’s on their website. I sent 7 emails and they don’t want to return my money this site is a scam don’t purchase anything from this site

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- Sun City Center, FL, USA • Jan 03, 2025
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Ordered a device described as an OMRON medical finger scanner. This was replaced with a non OMRON device that did not function as described.

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- New York, NY, USA • Jan 02, 2025
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Hi, I just want to warn people that this business is a scam. They ship stuff from China which does not look like what you order and the sizes are random and quality of their clothes is extremely poor. They make it impossible to return the items. Please shut them down or not allow them to conduct their business in the US as more and more people will get scammed. I just looked them up and read some reviews online and so many people have had a similar experience as mine.

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- Saint Paul, MN, USA • Dec 31, 2024
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I had wanted to buy a nice phone case for my partner for the holiday season. I ordered on the 20th and i knew shipping would probably take a while but I got multiple messages from ups that they were awaiting item from seller. Eventually even those updates had stopped. It is now the 31st and im attempting to contact my bank for a refund. Ive tried reaching out to the listed customer service email and phone number and im simply ignored. DO NOT TRUST THEM. They are only after your money.

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- New York, NY, USA • Dec 29, 2024
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I placed my order on December 2. On December 3, it updated and said ready to ship. I received an email saying there was flooding in the warehouse about a week later, so I checked on my tracking. Turns out it never shipped. December 24 (was a christmas gift) and it still hadn't shipped). Reached out to merchant, who gave mixed messages on reason for delay and at first said it shipped, but then in an email a day later said it hadn't when I asked for tracking. This company looks like they're in Delaware but are actually in China. People on instagram rave about it, don't believe the hype!

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- New York, NY, USA • Dec 28, 2024
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A fake review attracts customer to the website www.elecgrove.com where the scammer sells a low quality health and smart watch for a high price of $119. The presentation of the watch looks very attractive and real. Upon delivery of the watch, it appeared to not meet the quality standard and the time on the watch could not keep accurate time. Merchant was contacted which provided an address for return. The item was returned by USPS mail to china for an additional $30 by the buyer within the 14 days return policy the seller promised. However, after almost five months, Elecgrove, never acknowledged receiving the merchandize nor refunding the money.

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- Bronx, NY, USA • Dec 22, 2024
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Company does not deliver products. Customer service never answers emails or website text support. Phone number does not work

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