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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (281)

- Amityville, NY, USA • Nov 13, 2024
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The company Vousports was advertising Vouri brand clothing on their site at discounted prices. I ordered a number of items and should have released there was an issue as the first two attempts were rejected by American Express and Bank of America for their respective credit cards. The order went through and I was told delivery would take weeks. At this point and based on the tracking # I was given I realized that the goods would be shipping from China. That raised the 2nd flag to me that this company may not be legitimate. I tried to contact them, their website has no phone #, only a gmail account. Many emails were ignored. On the delivery day, I received a notification at 11am in the morning that my package was delivered that same day at 4:36pm from their tracking company, 17TRACK. Incredible that they could say what time it was delivered 5 hours in the future. Of course, there was no delivery. I also have security cameras that would have shown if there was an attempted delivery. I reached out to the company four more times to let them know the goods never arrived and that I wanted a refund for items never delivered.

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- Jamaica, NY, USA • Nov 07, 2024
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The reviews are fake and the website is a scam! Ordered a water bottle from (the gourd one that’s been going around everywhere) they show two different kinds of water bottles in the pictures, one is a screw off with no accessories like the brush cleaner and the other is the one everyone wants, the pull off one with all the accessories. They send you the terrible screw off top one that’s smaller, made of cheap material, the straps looks like a dog chewed on them and comes with no accessories just a stupid keychain. DO NOT BUY ANYTHING FROM THEM!! ITS A SCAM AND THEY DELETE NEGATIVE REVIEWS AND POST FAKE ONES YOU WILL NOT GET WHATS PICTURED IN THE “REVIEWS”!!!!!

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- Brooklyn, NY, USA • Oct 24, 2024
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I was online looking for a bed for my bedroom when I came across the Donoma website. I saw that the beds were cheap so I decided to check it out and saw a bed that I liked. So I decided to pay for it because I needed a bed and it said once I paid for the bed it would get shipped on the 20 of October. Never was shipped and still isn't shipped. Every time I ask for a refund the email doesn't work. Then I received an email stating that I completed the order and would be shipped. I constantly send refund requests and all the emails say that I purchased Norton Virus for over $300.00 and bought Bitcoins. Complete fraud and games I had enough and want my money back

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- Brooklyn, NY, USA • Oct 15, 2024
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They delivered a low quality product and rather than allowing me to return for refund they offered a 10% refund and told me to give away the product

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- Bronx, NY, USA • Oct 04, 2024
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I have made multiple attempts to contact the merchant at 929-472-2287 without receiving any response. I also sent an email to [email protected] but have not received a reply. Unfortunately, I have yet to receive the item I purchased.

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- New York, NY, USA • Oct 04, 2024
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The company advertises on Instagram, appearing to be an American company. They advertise cashmere sweaters for a good price (for cashmere). I only became aware the sweaters were coming from China when I was informed of a delay-- the parcel took one month to arrive. The product is a cheap, polyester product that has never seen cashmere.

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- Cantonment, FL, USA • Sep 29, 2024
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I was looking for gift for grandaughters who wanted Stanley cups for Christmas. I thought would be fun to put their name and characters on. I found this site and when I received it was not per description. Was suppose to be Stanley cup not any ole tumbler. When emailed customer service they seem to be aware of wording of false advertising but not willing to make right. I consider this a bait and switch act. My fault not reading reviews as there are others who were just as unhappy as me. I believe they should be reported and forced to change the description and take Stanley out of their product description that way no one is mislead when purchasing.

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- South Ozone Park, NY, USA • Sep 27, 2024
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Email confirmation was sent with order, tracking order of package was sent, ***************, package status eventually said delivered but no delivery, contact support at email [email protected] and they keep saying they will issue me refund in 25 days, thank you, then same email when I follow up in 25 days, been about 5 months now and no refund just emails saying sorry we’re working on it.

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- Kingston, NY, USA • Sep 10, 2024
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I saw an ad for the “anti planner” and the original content from the creator. However I received a completely counterfeit version that is low quality and not what was advertised or pictured.

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- New York, NY, USA • Aug 18, 2024
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I wrote them telling them i didn't receive what I ordered and would like to return it and get a refund and was given a runaround and now total silence

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- New York, NY, USA • Aug 16, 2024
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Ordered clothing from this site, but part of the order never arrived in spite of being stated as delivered. The other portion of the order received was all incorrect sizes from the size guide listed on the website. The policy for returns is to email [email protected], however there has been no reply in over a week after previously responses when part of my order was still pending to be delivered within 48hrs.

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- Hampton Bays, NY, USA • Jul 24, 2024
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The storefront docenin shows home related goods, like small furniture and decor. Their Contact Us page cites a totally different company name than Docenin, which is Orange Agilent Technology LLC and states a physical location in Sheridan Wyoming. A Google search reveals their address has been flagged for other scam companies from China. The scam is that you will believe you are buying one item shown on their website, but receive another that's significantly inferior, cheaper, and lacking many features of the desired product. Contacting them about this glaring discrepancy resulted in a "boiler plate" apology and then an offer to "give it to someone you know as a gift" or take a 5% discount. The item bought was $30 USD and this item isn't worth more than $6 USD. Presently going through the PayPal dispute process.

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• Jul 23, 2024
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Online the pictures were photoshopped. I placed the order on June 6 and was to be delivered in up to 2 weeks. When I inquired after 4 weeks they stated it was a custom made product and would arrive in mid July. I asked for a refund several times as the dresses were for a wedding on July 6th. They offered a credit of $10 credit. When one dress arrived it was the wrong material so I asked for a refund and return label. They offered $18 USD instead. That is when I realized I was scammed. I haven’t seen any money returned as of yet

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- New York, NY, USA • Jul 15, 2024
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Posed as a an online furniture company. Been trying to reach them for the past week to cancel order. Only want communite is initially through a bot that keeps sending you back to the question do you want to cancel order. It then took me to an email form. They said they will get back to you in 24 hours. I am still not getting any response after a week. There is no other way to reach them. There is a lot of other chatter online about this company being a fraud

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- Mansfield, MA, USA • Jul 07, 2024
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I came across a website as I was scrolling for information and merely clicked on the information and was reading it. Last evening and got woken up this morning by several calls from this company who somehow hacked my information and called and already tried several times to process my CC account online that is attached to my phone. I have asked them to stop and take me off their list. I blocked them and all they continue to do is call from different numbers and try again and again to process the payment. I didn’t even try to purchase anything from them! The people I’ve spoken to are not AMERICAN! Regardless of them saying they are based out of NY.

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- Peculiar, MO, USA • Jul 06, 2024
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I ordered a dress. It did not fit and I returned it, but they will not issue a refund.

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- Islandia, NY, USA • Jul 05, 2024
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Scammer sells extremely poor quality merchandise and advertises it as high-quality. They claim they will give you a refund on the website, but they only offer you 20% of the purchase price. When I requested a full refund, they told me I had to mail the merchandise back to China, which costs almost as much as the merchandise itself.

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- New York, NY, USA • Jul 02, 2024
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The site looks legit with alot of dominican merchandise shirts and alot of idems but is all a scam to get your money

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- Brooklyn, NY, USA • Jun 25, 2024
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I ordered online from the company identifying as Margos Store doing business as The WAW LLC on May 16, 2024. I paid for the item by credit card and the order was suppose to take 15-20 days to be shipped and delivered. I contacted via emailed to a person by the name of "Mary" to inquire about my order after 20 days. I was told that the item was going through US custom and the order will be delivered June 22, 2024. I contacted "Mary" again via email asking for a tracking number. I was told that a tracking will be provided on June 24th. I have not heard from this person nor have a tracking number. I realized that I was SCAMMED.

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- Jamaica, NY, USA • Jun 25, 2024
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Motionkiller used fake models with the head cut off in the photos and advertised their merchandise on Facebook and IG. Stated on the website their home address is China. However, the label listed is Jane *** ****** ***** ** *** * Cedar Gove NJ 07009. It looks like a vacant lot on google. - The 3 outfits shipped are of poor 3D quality. Basically, fabric thrown together and threaded. Motionkiller was emailed and only offered 20% back to me and wanted me to ship the items back to China, then came back with a third offer of 30%. I have all the emails from Motionkiller. I would like a full refund in the amount of $115.17. Thank you. *** ******

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