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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (313)

- New York, NY, USA • Aug 13, 2025
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This website is advertising fraudulent services and making false statements

It sells fake merchandise and does not adhere to any of its policies

https://kangoosport.com/

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- Riverhead, NY, USA • Jun 29, 2025
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I placed two orders, one for $44.95 and one for $49.95 for clothing items from what appeared to be a company in Boston, named Emma &. Rose. I contacted them several times inquiring where my purchase was and received an in transit reply. When they finally arrived they were not what was pictured and were cheap, poorly manufactured and had no labels. I contacted them to get directions to return items and get a refund. Twice I got the response that they will give me a coupon for 100% off more items and I can keep the items they sent. My last email to them was that I will report them so I am doing so now.

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- Merrick, NY, USA • Jun 02, 2025
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I came across a dress on a website that I liked. The site looked legitimate. The website shows a picture of a couple and states they are closing their US business after 16 years and having a closing down sale. I ended up ordering a dress for $55 and a blazer for my husband for $75. I was getting status emails that order was on its way, did not realize was coming from China. When products finally arrived, looked nothing like the picture, horrible craftmanship, different fabric, sewn incorrectly etc. Been going back and forth with them to get my refund. First, they said to pick another item which i declined, then they said could process a refund but large charge to do so etc. Asking me to send pictures of the products and reason for return which I have already done many times. No phone number to call just an email. Definitely a scam.

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- Astoria, NY, USA • Jun 01, 2025
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Used a store that actually exists in the US that I’ve purchased from before. I purchased items thinking it was the store I’ve bought items from already only to realize it wasn’t the legitimate company and I had been scammed.

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- Brooklyn, NY, USA • May 14, 2025
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Upon placing an order I attempted to contact the seller several times over many months. I received one reply saying that they were having a problem with online orders and received no further contact or refund.

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- Austin, TX, USA • May 12, 2025
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in order to return clothing item that did not fit, I was to told to take pictures and get return approval (which I did) AND then TOLD TO return by mail with tracking # to Puglia, Italy which would cost over $70 using priority mails from USPS. Their website says returns are easy, It is difficult and costly to return something to Italy when it was purchased and shipped from the United States. I made several requests for a return address in the US and was told there were none, I have asked for my money to be refunded because I cannot use clothing item that does not fit and cannot return because return postage would cost more than the item.

I have contacted my Credit card company for assistance but I want to warn others not to buy from North Fashion

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- Auburn, WA, USA • Apr 16, 2025
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I ordered an item from Valanio-- it arrived obviously not the same item (sweater) shown on site; material was not same, color, quality. It was listed for near 80.00-- I bought for 60.00---The site clearly says that "all merchandise is made in S. Carolina , US--and the distributing areas include " USA, Australia< Canada, and UK". The tag on this piece clearly says "Made in China"...I contacted customer service for a return; "there is no return, only for damaged merch..". I protested, so was then offered first' 11.00--and keep the sweater."... Next; "20.00 and keep" . They now said " our distributing center is in Dubai--so you can return the sweater, but it will cost you from 50-100.00 to do so". "We would like to do anything to help you"

I read more reviews to get down to ones that were negative. 1] I do not think this company is US based-- language use in my emails is evident 2] They are using fraudulent claims that mislead consumers. 3] The site is posting clearly bogus information..

It needs to be shut down.

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- Port Chester, NY, USA
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I ordered a dupe birkin handbag and it was being shipped from China. Took a month with a tracking number that may be fake, and stated was delivered to Pasadena. I live in New York. Never received the bag.

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- Ronkonkoma, NY, USA
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They are scammers point blank. Avoid

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- Stony Point, NY, USA
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The order was placed on 10/26/24 with shipping insurance. Tracking number was provided on 10/28 and the status was : Bergamo,24125,Italy,The shipment has been processed in the parcel center of origin. This package was never received. I contacted the support email and they confirmed on 12/9 that since the parcel was not received that they would resend the order. On 1/14/25 i still have not recieved the new tracking number or original order (i did follow up multiple times asking) i sent another email asking for a refund since i still did not receive my order. The same day they sent a tracking number, but this time the material was leaving from China. This tracking number showed the material was recieved in Xiamen, China Post Received mail on 1/9/25. This package was not recieved until 2/5/25. Once i recieved the package i opened it and it was not what i ordered. I contacted the company asking to send the items back for a full refund since i did not receive my order. They did not want to take the items back since it would cost to much to ship and offered my a $9 refund. I then responded that this was unacceptable and wanted a full refund, they responded again saying the most they will refund me was $19.

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- Jamaica, NY, USA
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I placed an order on January 5th for an outfit and never received it.

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- Spring Hill, FL, USA
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I ordered multiple sweat suits for Christmas gifts. After a month of waiting i checked the tracking number i was given it said my order had been delivered but it had not been. I contacted the company via text support through their website explained the situation. They apologized and offered to resend my order with a 20% refund. I never received the refund the second order was resent and i was given a new tracking number after 36 days it once again showed delivered and it was not I contacted them again they advised me they use their own courier and that they were having trouble delivering my order thats when i knew this had to be a scam they offered to resend the order a third time and offered a full refund to which i agreed. Afterwards i did some searching online and found reports on their page on reddit and google BBB.

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- Commack, NY, USA
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Ordered in December call f the weekender by Lori from qvc

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- Rye, NY, USA
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Purchased product via website; website was not transparent that this is an international purchase shipping from China, only after the fact that the product would arrive within 15 business days; the package never arrived. After 20 business days I contacted the company asking for a refund, they replied in 3 business days saying they are looking into it; 4 business days later they sent a new tracking number for a replacement, NOT a refund. The tracking website says dispatch locations from the US and CHINA

… still no product or refund

It’s a SCAM

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- New Hyde Park, NY, USA
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I ordered a dog toy for my dog as a Christmas gift. I ended up receiving in mid January. The toy was advertised as being indestructible even for the toughest chewers and my dog is tough. I thought should be good well within 5 minutes of giving him the toy he tore the ear off. I asked my money back. They wanted first me to keep the toy and give me back $4 then they wanted me to ship to them with proof. They are based in china the cost is obviously more than the toy. This is where they want me to send it: 301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China. Now they want give me $8 dollars back. This company is obviously a scam. I went on Facebook and there are a lot people who experience the same thing

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- Hanover, MD, USA
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https://plushtery.com/products/coffee-bean-plush-toy?_pos=1&_sid=150c8d96a&a...⇄ />
This is the item URL for the item I purchased. This photo was stolen from the official jellycat site for the Amuseables Coffee Bean. The item received is completely fake, larger than the original, no tags and directly from China.

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- Bronx, NY, USA
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Ordered Shearling Coats through their website only to find out they scammed me out my money. Have never received order.

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- Moscow, PA, USA
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This company has a storefront page on https://shop.app/m/71tfy06b4r and also has a webpage of https://viqif.com/

They have multiple items for sale and say that the transactions are all in US$

You order the products and they are not exactly what they described the items to be and are completely wrong with the size description.

I ordered what was described as Crocs Summer Sandals, but turned out to be a cheap China knockoff. The same with the other sandals that I ordered.

Here is their return policy -- https://viqif.com/pages/return

their refunds policy -- https://viqif.com/pages/refunds

Their delivery policy -- https://viqif.com/pages/delivery-terms

Their shipping policy -- https://viqif.com/pages/shipping-policy

No where does it states that you must ship the product back to China yourself, which would costs more than what I paid for the product.

Other companies, if the returns have to be shipped outside the US, will detail it in their policies with the return address, so you are aware, but this company does not state anything like that.

In their about information, they do not have an actual address or contact information listed, except for an email.

The package comes from their shipping department -- 28230 150th Rd, Springfield Gardens, NY 11413-4015.

If you google the address, you discover that there are several different companies operating out of different names out of the same location.

They tell you that you cannot ship the item back to that address.

They will not refund your money, instead they offer you 10% off your future purchase in the store.

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- New Hyde Park, NY, USA
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On December 3rd I ordered a multi level cat tree from SP Elevana World for $49.95 dollars and on January 6th I received a piece of fabric 9” x 9”

I have try to contact the seller via email and I haven’t had any answer

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- Hempstead, NY, USA
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I purchased 2 pairs of boots 1 pair was a cowboy boot the other was a brown suede and a pair of leopard sneakers. When I received my items the cowboy boots to small instead of the brown boots I paid for they sent me some used black boots and the leopard sneakers looks nothing like what’s on their website. I sent 7 emails and they don’t want to return my money this site is a scam don’t purchase anything from this site

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