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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (281)

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Site was shown on CNN. It offered King crab legs at a discounted price when purchased a confirmation email was sent with an order number, followed by a tracking number. Two days later the email with the tracking number then disappeared and the company would not respond to emails. The product was never received.

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Purchased clothing from Elsiu through Facebook claims clothing is made in North Carolina. when items arrived their was Chinese writing all over package and the items were of the wrong size and inferior material. They guarantee a full refund before 30 days but when I reached out they offered $25.00 and keep items. I refused so they offered $40 then $50 and keep items. I told them I wanted a full refund where can I return them and they gave me a New York address and when I looked it up it is residential address. I realized I had been scammed so I reported to my bank.

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I made a purchase of a small toolbox and paid with my credit card, after the purchase was completed the money was quickly posted to my account even before I got a conformation that a purchase was made. I contacted Customer support and got a response the following day that indeed my purchase was made and was sent an order number. I waited for about 4 weeks after not receiving my order. I reached out to customer service again and was told that my order was delivered. I’ve email several times after and have gotten the same response which turned out to be some automated response system. I still have those emails . To date I still haven’t received any delivery from them . My loss

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I talked to them throuthou the shipping process after few weeks their website went down they told me its under construction but now its under different name https://www.quierto.com. Track 718 is the shipping detals provided. I msg then no response. I contact the seller using email i told them i didnt get the item. I live in yonkers. One send it to brooklyn and the other send it to bronx. I need my money back or the product. I will report it. I got the response back they used nasty word. I will upload the response from them. These scammers were in fb and instagram. I know they scammed so many.

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Pinterest d for cat exercise wheel which is still up. The tracking number came from china. When itt took longer than expected I contacted the company and was assured it was in it's way.

I received a 50 cent happy face duffle bag. I emailed them and still have not heard back nor received a refund or the product I ordered.

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I've made several attempts to request a refund from this company; but I keep getting the run around, I have all emails along with correspondence but they refuse to refund me for items that were never received, the order was placed on July 01, 2023 I was sent a tracking number UH436406613YP on July 02, 2023 stating the order in process to ship and then today July 25, 2023 they sent me another tracking number UH517261180YP stating the package in process on July 19, 2023 to ship, I just checked and there has been no movement since July 19, 2023. There is no pictures upload.

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I ordered some stuff online on June 12th or 13th and it's almost August and I still haven't received or heard anything from them

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PLACED ORDER JULY 4TH. EMAILED JULY 22 TO CHECK STATUS. WEBSITE SUPPORT EMAIL DOES NOT EXIST.

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No product just threats

Pay Pal is dealing with them right now but what a scam

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The scammer changed their business names and the e-mail addresses of payment service for the contact keeps changing.

I never received a Staub 1.5 qt pot I ordered.

The followings seem to be all scammer.

[email protected], [email protected], [email protected], [email protected], 17track.net/en.,

Sabenmarket.com, and Myluershop( $83.26 was claimed through my credit card)

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Ordered 2 pairs of pants from this online retailer. Quality of goods was subpar to what is portrayed on the site. When asked to return them and for a refund, they claim that because their warehouse sent the correct items that were ordered they could only offer a refund of $7 (full order was $72) and for me to keep the goods as a return and shipping would be too expensive for me and take too long. I repeatedly asked to just return it and how much the shipping could really cost as the package came from California and got the same answer. Not to mention the product took over 2 months to arrive and had I not continuously followed up about its whereabouts, I probably never would have received the product. It seemed to originate in Ireland as this is what the original tracking indicated and went dark once it got to the US. Then the package that actually got delivered had a California return address.

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1st the order took forever to arrive. Tried multiple times to cancel before it “left the international airport in China” via contacting the info email. I disputed the charge with the bank and then miraculously it arrived in the mail. The product looked NOTHING like the ad ( they were wide legged jeans) IMMEDIATELY wrote to company saying I wanted to return for refund and I have heard NOTHING. I have tried at LEAST 5 times if not more.

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I received an order from this company that contained garments that were not what was advertised on their website. The garments were labeled with the correct sized tag but the measurements of the garments did not match what was advertised on their website. I contacted their customer support and I couldn't return the order for a refund. Their website advertises 100% risk free and refund availability. I feel foolish that I even ordered from this company and I am hoping that a warning can go out so that others know about coverfrot.

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- Wisconsin Dells, WI, USA
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Ordered 3 clothing items. Received something that did not at all resemble what I ordered and was of extremely poor quality. I asked for a refund on 4/22. Email from 5/24:

"We have applied a $50.07 refund for you. You should expect the amount to appear in your bank account in the next eight business days."

Refund never appeared. This is a scam because I received offers of 20% to 70% over a period of a month, all of which I refused. They also refused to give me a place where I could return the faulty merchandise. I believe they were running out the clock so Visa would not give me a refund because It exceeded 60 days, even though I was negotiating the entire time.

I saved all the emails--all 26 of them!

If you cannot help me, please advice me of the next steps I can take.

Thank you.

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- Bayside, NY, USA
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Selling girdles.

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- New York, NY, USA
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I paid over $137 for two completed custom eyeshadow palettes. I spent an extensive amount of time of the Lethal Cosmetics website using their pallete builder tool. I specifically purchased from Lethal because this tool allowed me to choose the order that my shadows would be placed in. What I received was not built palettes. I received two empty palettes with loose - and damaged - eyeshadows. I immediately contacted Lethal to tell them my order was wrong and damaged. That message and three more were ignored for over a week. Finally someone responded and said they don’t ship built palettes, despite the website never telling me that. Two reps, Melanie and Kai, have both admitted repeatedly in writing that they were never going to sell me the built palettes I paid for. They advertised and accepted money - a lot of money at that - for items they never intended to provide. That is the definition of fraud.

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- College Point, NY, USA
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Website advertises false products and ships completely different products.

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- Brooklyn, NY, USA
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I ordered a lounge chair that was on sale for $40. After 5 weeks I emailed the address on the website. Somebody did answer me back and said something about check the post office. Then I knew that I had got scammed.

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- Saint Petersburg, FL, USA
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Dress initially listed under another Shop name that changed names after placing the order. The original email with confirmation came from the new Ongitecoude Shop name. Item was listed as coming from the USA but was shipping from Eastern Europe and first documented in Poland to be shipped to USA. The item purchased was drastically very different with its description, with different material, sizing, and significantly lower quality. The front bust area of the dress is actually damaged. Dress was purchased for $47.20 USD after shipping. The dress took 5 plus weeks to ship from Europe to the USA. The item looks and feels like it should costs less than $5 usd, and is generally falling apart. Bad business and very poor quality.

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- Jamestown, RI, USA
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This is a completely scam website. The photos were stolen off of other retail websites. It is supposedly based in Hong Kong in a spa inside a shopping mall. My son lived and worked in Hong Kong. The scammer's business address is located in the Wan Chai district where the address is provided, yet the telephone number is located in Northern Michigan. The 'representative' I spoke to uses two English names combined; a classic sign of scammer. My son has been in the field of technology for ten years and is a computer analyst and knows all about scammers' tricks such as that one. This 'representative' has a strong Chinese accent and clearly is not working in Hong Kong since he was clueless about many of the landmarks I named, had never heard of Peng Chau and had no idea that Hong Kong is made up of over 250 islands to which ferries run on a regular (which is how my son got to and from his job at an American company on the main island). The photos are enticing and I ordered two blouses and then checked a reputable US site for reviews and there were over 400 negative reviews that women never received any merchandise from this scammer, had their money stolen, or received cheap falling apart junk MADE IN CHINA after waiting weeks for it to be delivered. The shipping costs are incredibly high. He tried to insist I never placed an order and had no record of my email, yet he sent me an 'confirmation order number'. When I pointed this out, he told me that it would take up to a week for my order to show up in his 'system'. I don't think so. It will never show up because what he is doing is illegal.

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