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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (307)

- Woodmere, NY, USA
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They advertise products and when you receive your order, the product’s style, appearance, and craftsmanship are different.

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- Old Bethpage, NY, USA
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Advertised stained glass figurines of birds. What I received were plastic.. looked like shrinkydinks. Company offered a $3 refund as compensation

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- Bayport, NY, USA
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I purchased a dress through this company. Took longer than they claimed it would to receive it. Horrible quality. Did not honor their own refund policy that’s stated on their website. Emailed back and forth a dozen times before being refunded HALF of what I was owed.

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- Medford, MN, USA
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First of all, and this should have been a red flag for me, there is no e-mail address or phone number, so I put mine in your form, since it won't allow "none" or any other options.

On 8/4/23, I ordered a swimsuit from swimsuitspace.com. They received their money from my credit card on the same date. On 9/14/23 I tried to contact them to tell them that I had not received the suit. (I even tried to send a message now.) The message does not go through. I get “There was an error trying to send your message. Please try again later.” No matter what time of day I try.

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- Sacramento, CA, USA
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OhSpotlightUSA sent a cheap imitation flashlight but charged even more than the advertised amount. They advertised a super powerful survival flashlight that is so strong it could light a fire. Price: $27.50. I ordered one but was charged $39. I contacted them for a refund of the difference only to be told I had to buy four flashlights to get them for $27.50 each. Then what I received was a cheap imitation flashlight that you can get from Walmart for less than $8. I wanted to return it for a full refund but they refused and wanted me to accept a 15% refund. I refused their offer so they said to get a refund the item had to be unopened and not tested or tried. That means to get a refund I would have to have x-ray vision to see through the packaging to see that it was a cheap fake. Luckily I used PayPal to purchase it so PayPal refunded my $39. Now the company won't stop harassing me with emails even though I told them to stop contacting me. They are like catfish...bottom feeding **** ********

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- Ridgewood, NY, USA
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They claim to sell periodic elements table containing a sample of each element, What I received was a thick acrylic block with each element having a picture painted on the back - no trace of the actual element. It's scam in the form of deceptive advertising.

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- Franklin Square, NY, USA
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I purchased $81 of way too small, horrible quality clothing. When I reached out for a refund, they proposed a $15 credit and to keep the items. I replied that I wanted a refund and followed their instructions - to ship the items back (at my expense - $14), provide the tracking number, and they would process the refund upon receipt of the return.

Well, you can guess what happened…… They received the items, and never answered another one of my emails! So now I’m not only out $81, I’m out $95 — and they have the clothing back!!!

PayPal could not provide buyer protection since I received the order.

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- New York, NY, USA
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I ordered a tread mill back in May 2023 and never received my package or anything else from them. I have multiple emails from the said company stating that I would receive it and to be patient. After not receiving it in the 15 days they claimed it would take for it to arrive, I'm still waiting. After reaching out on multiple occasions, I'm still out of $49.97. Which they have told me over and over again I would be receiving. They have lied by giving me bogus tracking numbers and messages in Chinese. Still nothing and they still have not given me a refund, it's now September. I just want my full refund and be done with this company. I am tired of the back and forth and it going no where. My bank wants me to try to resolve it on my own first. I will not give up until we all get our money from these scammers.

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offer of supposedly not sold new merchandise at very low prizes

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Ordered some c-clamps from profishop, money was taken but never received product. Nothing for return or order status works on the website and no phone number to contact them. I want my money back!

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Going out of business sale. Clearing out inventory. Heavily discounted.

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The company lied that they were based in Florida. Instead they shipped items (supposed to be plants from China). It took them over a month to arrive, but it’s not plants. They sent a cheap pair of headsets instead.

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I ordered 3 shirts. The order took 6 weeks to get to me - not a big deal, however, the 3 shirts would fit a 12 yr old child. It was a joke - not adult shirts at all. I ordered off their direct website - not even a 3rd party site. I asked for a refund within 7 days of getting the order. I cannot get a refund - customer service offered me 10% THEN 20% off.

I want to return these shIrts just like their policy states and get a refund. Also, the company website shows 'made in South Carolina." Except al the packaging shows ' Made in China." I send the "SKU" numbers back to them, just as asked, so I could get a " return auth." All lies. a total SCAM.

here are the 3 SKU numbers:

1. WD-591321

2. WD- 558306

3, WD-599126

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I recently made a purchase of a bag on their website and it was shipped to Paris. I live in the states and I never received it. I made multiple attempts to contact the company and they stated it would be shipped 15-20 business days and that I should wait. I asked for a refund and haven't received it yet.

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The company sells products that they never deliver. They then create fake invoice of refund once customer service is contacted, but refund is never issued.

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I purchased the wagon that I did not receive. I contact the company to find out where my package is. They said it was delivered. I told him I did not receive it. They then suggested I contact the delivery company. I did not receive the package and wanted a refund. They say they were going to refund me and I did not receive the money. One of the thing about this company is that they lie and say that it’s made in America. It implies that the companies in America and I seriously doubt it since everything e-mail correspondence had Mandarin or some sort of Asian writing.

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I placed an order in May 25, 2023 for a Pikler Triangle for my daughter. The website said it would ship on June 26. Shortly before June 26, an email was sent saying that there were delays and the item would arrive on Aug 4. On August 4 when I hadn’t received an item I emailed them asking when it would arrive. They responded the following day that the item would ship on August 4 - using future tense for a past date. On Aug 6 I got another email saying that their shipping department was on weekends, but that they would contact me on Monday. I sent three follow-up emails on Monday, including letting them know that if I didn’t hear from them, I would report them for fraud. I didn’t receive a single email comments on their social media indicate that this has happened to other customers as well.

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Claims clothing made in South Carolina but is cheaply made and sent from Asia…misrepresented.

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Company said clothes are made in USA, they are not. Poor quality, and even if they say they will refund in 30 days on their website they will not. Save your money, cheap foreign made clothes

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They said lost in transit. Then offered to give me just part of the money. I refused then offered to send full refund except shipping. I refused. After that they have not answered me. They continue to say they are going to refund and never do.

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