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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (313)

- Brooklyn, NY, USA
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I ordered 3 wigs from their website. I received 3 totally different and cheaper wigs a week later. When I contacted them they said I would have to pay all shipping costs and port fees including insurance to ship them back to China to be considered for a refund. They offered a $15.00 refund if I keep the wrong wigs.

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- Ridgewood, NY, USA
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This jewelry and other accessories website claims to be selling the products of a Hollywood actress: Rebecca Romjin by using the name of her own jewelry brand. However, it has no connection whatsoever to her or the products she makes or designs. Please investigate.

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- East Meadow, NY, USA
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I purchased 3 items from the website blooroy.com. The return policy said easy returns email to get authorization. When I initiated a return I was emailed back with a offering of 15.00 then 25.00 then 60.00. The about section on the webpage says all products are made and shipped from South Carolina. There's no phone number to call. I was emailed back and told If I want my money back I have to ship the items back to Dubai. This website is using the South Carolina as a description of where the items are made and shipped. This is a scam website of location and product being made.

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- Alpharetta, GA, USA
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This website www.select-football.com is using stolen images from Unisport and trademarks from Select Sport to represent an actual webshop and brand. We've been contacted multiple times about customers that have attempted to order through this webshop and have never received their goods.

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- Brooklyn, NY, USA
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The website seems legit and they said they have fast deliveries with the US. Immediately upon checking the tracking info it said it was coming from China, was in transit for a full month, and when I complained about how long it was taking they said it would be delivered within 30 days or they'd send a new product. On the 28th day I checked and it was still in transit so I reached out again. Two days later they replied and said it had been delivered and I must have missed it. The tracker then said it had been delivered 5 days before I had sent the second email inquiry, implying that it was a fake tracker since it clearly had been in transit on that day. Once I said this to them they refused to send me a new product, said it had been delivered, and that they'd offer $15 off my next purchase.

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- Bronx, NY, USA
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Hello I purchased a dress for a party.

It was a yellow dress. The dress came. It was poor quality and had a big rip where the sleeve meets the chest. The return policy is a full refund if damaged. I emailed them with pictures of the dress. The first time I emailed them with pictures of the rip and they stated the need more pictures because they couldn’t see the rip. The second time I emailed them with more pictures they responded.

“Dear *******,

We are really sorry for the inconvenience, we strive to ensure all our customers receive the service they expect so thank you for providing us with an opportunity to assist you.

Unfortunately, cause your dress is shipped directly from the factory, we are afraid we have to say that the return may not be acceptable.

And even if you return the product, the international shipping fee also costs, how about we issue you a 25% refund of the product price and you can keep it as casual wear?

Your kind understanding would be highly appreciated.

Best Regards

STYLELADYS”

I would like to report this as scam. Also I can not wear this as casual wear because it is quite a large rip. Additionally, it said in their return policy that damaged items are fully refundable.

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- West Babylon, NY, USA
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i had ordered some hair from this bogus company the took the money but no product was delivered. i went to check the website and now it suddenly disappeared. i have a copy of my purchase reciept

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- Brooklyn, NY, USA
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The website below, I came across on instagram. It stated that it was closing and they were doing a liquidation sale for their plants. The link for the tracking number shows up blanket and also when you click the link for said tracking site, it comes up as a website that doesn't exist. The email that is used is a personal email and I have reached out and no response. There are two addresses on the site. One that points to a company called Gordon companies inc and the other address is in China. On Instagram, the same promotional post was also posted under another account/store's name. There is also no phone number on the website

https://www.goodmaterialstore.com/?sp_source=shopline&sp_medium=email&sp...⇄

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- Wantagh, NY, USA
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Purchased the product through the UK Website and product shipped direct from china. The item was a Christmas gift so I waited 1 month to demo the product. Once I used it, the product was barely useable and the battery died within minutes. I contacted them bc I found that I received a different battery than I was supposed to. I contacted them, they said it was an error in the warehouse and credited me $10. I asked about the proper battery because without it, the product doesn’t work. No reply. I finally find a link to order a battery, so I order 2. They send the wrong battery again, still rendering the product unusable. I have contacted them several times including asking for a refund, they have not replied to any of my emails.

Also the website states that sale products are not available eligible for a refund. However, the product is ALWAYS on sale and is never offered for “regular price” making their refund policy null and void.

They offer a ****** product that is not as advertised, do not respond to emails and have a fake return policy.

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- East Northport, NY, USA
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Been begging for a refund and I returned the clothing already even getting a return label was a hassle!!!

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- Guilford, CT, USA
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Made 3 different orders for pajamas at the website for mycomfypajama.com on 12/13/23, 12/14/23, 12/19/23. The pajamas didn't show up until January and they don't even look like the pajamas that were pictured on the website for my order. I tried contacting the company through their website to initiate returns but the phone number listed on the web is false and when I emailed the contact form, I just kept receiving the same email back asking for the form submission. I don't know how to get my money back because this company and there is no valid way to contact anyone with the company.

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- New York, NY, USA
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Advertised 30 item package coming from amazon

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- Pomona, NY, USA
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Purchased a dog seatbelt “For Free”.. online December 28, 2023 using my credit card. It is now January 17, 2023. I have not received the product. The tracking number the merchant provided gives an error message "404 Page Not Found." The merchant stopped responding to my email inquiries. This business operates outside the US. Their phone number is +447360238640. The email is [email protected]. This business operates like a scam.

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- Summit, NJ, USA
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This company is a fraud. They lied about the shipping lead time. I sent an email asking them to cancel the order a few days after my purchase. There was no response. The phone number on the website is disconnected. After 3-4 weeks, the items finally arrived. The pajamas received were very low quality and didn’t fit properly. I asked to return them via email. Again, no response. I then receive continuous automated responses. The last automated response then said I need to pay for return shipping to a fake address in China. Please look into this.

https://www.trustpilot.com/review/comfypjs.com.au

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- Bronx, NY, USA
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This website advertises products using images from a separate unaffiliated site (House of CB.com) and claims to sell dresses or equal quality for a more affordable price. The site uses reviews and images of customers who have purchased dresses from the House of CB site. They provide no actual images of the products they actually deliver, no reviews or customers who are actually disappointed by their purchases and in their Terms of Services, they specify that it is the responsibility of the customer to find out how accurate the product is to its advertisment and the site is not responsible for providing accurate information. They would not refund me for my purchase of a pink House of CB Sirene gown and continue to use stolen images and false “verified” reviews of the House of CB dress. The dress I received was not similar to the dress advertised, it had wholely different corsetry, brassiere, layering and style. It was opaque where the image is sheer, loose where the image is fitted, and simplified and shoddy where the corsetry is complicated and delicate.

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- Bronx, NY, USA
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I recently ordered an item from the company and the tracking number that you they provided doesn't work . Then they sent a new one and I never got my package.

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- Corona, NY, USA
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Advertised as an all natural diabetic supplement and was supposed to be free. Once all my personal info was entered and clicked proceed, I noticed I was charged $129.88 which I never agreed to!

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- Barnum, MN, USA
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I found a Carhartt Jacket on a website, placed the order for a size Large. Paid $46.99 for the jacket, 12.99 for S & H, 2.99 for insurance. The total is 62.97. I received it via USPS and when I opened the outer package I noticed that the label on the inside package stated 2XL. I opened the zipper, never removed the product from the package and the quality of the product is not Carhartt, the Carhartt label on the outside of the jacket is a sticker! Not a genuine Carhartt product at all.

I emailed the customer service and the response was a request for pictures, which I sent. I then sent a request for a return label and my response was I can keep the product for a 10% refund and I denied. Even if I wanted to keep the product, it would not fit. I specifically ordered a size Large and they did not fulfil their portion of my order. Insisting that I should take the partial refund, if I get a refund, minus the shipping, I will not get a refund until they receive the product. I am unsure of their timeline as to when the refund will be issued. The contact person will not give me a supervisors contact info. I am unable to locate an area to leave a review to warn others not to purchase their products. I am unsure why it is such a struggle to get a refund when they messed up the order and mislead about product information. Not impressed at all. There is no contact phone number, no address.

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- Old Bridge, NJ, USA
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Targeted ad for a video game console. Said it would be shipped out in 1-2 days and received in 6-10 days. No additional information and no response from numerous emails trying to get a hold of them to get a refund or information where my package was.

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- Mableton, GA, USA
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The scammer offered a Stanley rose gold cup that Lainey Wilson just launched for $10 plus $10 for shipping plus 60 cents international charge. I contacted them for a refund kept saying it was on the way for the tracking they gave me emailed again told something. Emailed again said they couldn't give refund emailed again said they would escalate problem to higher department. Went to website today to give webpage for this complaint and it's closed. No phone number was given to contact someone. I believe it was in China but not sure. I did cancel my card.

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