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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (307)

- East Hampton, NY, USA
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Like the others reporting this fraudulent company, a scam shipping # was provided, package was never delivered. And like the others, I emailed “Amy” who responded with emails that talked in circles. I demanded a refund, which I will never receive.

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- Farmingdale, NY, USA
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This site is a complete scam. They claim to be from Maine - but they are actually in China. They started 10 days ago with this website. They are a total knockoff of a legitimate company in Maine -- MaineLobsterNow.com

Their aboutus is stolen from that site as well as many other pages.

This is FRAUD

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- Manhasset, NY, USA
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The website offers a massager using a technology claiming it relieves your back, neck, leg and foot pain. They had offered me one at $49.99 and the second at $39.99. Well, I tried the first one, the vibration was hardly felt and the device keeps falling off my skin, it does not stick at all. The second device never worked. I sent them an email asking for a full refund as per 90 day refund guarantee. A person by the name of Jen answered and offered to send a replacement free of charge and to try it one more time. I never received anything. Two weeks later I sent another email, a person by the name of Arianna answered my mail offering me a 50% refund and I would not have to send the defective device back. Again, it never happened, Another week later I sent another email and this time Larry replied , again offering a replacement. I declined, asked for a full refund. Nothing happened, they are now silent.

This company has a New York City phone number, 212-444-3144, but their US office is in Chicago, Illinois. The actual name of the company is XF Agencija US. Their Headquarter is in Wanchai, Hong Kong.

I already wrote off the $90 I've lost and just want to warn others not to fall for their product. They do not stand by their 90-day refund guarantee. Stay away from this company!

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- Scarsdale, NY, USA
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I ordered a musical instrument (handpan acolyte large) August 25, 2023. I waited. Finally received an email, 9/9/23 from Mike, with a rundown of all of the expedited delivery. It said it was delivered. It wouldn't have been stolen. My neighbors order a lot and packages don't get stolen. I was suspicious when the email suggested I check in my mailbox. I didn't receive a notice to go to the postoffice to pick it up. I went anyway and showed the employee the email. There was nothing for me. A second person, Bella, responded to me 9/25/23 with an offer of compensation a 30% refund from the $40.98 www.mudplate.com origin country China, Shenzhen, sorting center to Hong Kong at HK Center to airport to Austin, TX Distrib Center to NY

ChatGPT About Star-Wish

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- Allenhurst, GA, USA
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I ordered a veteran yard plaque to put in my yard in honor of our son who passed away in July. I saw nice reica advertised on Facebook, there were thousands of positive customers comments. I ordered the plaque I was told I would get of discounted price at the time I placed the order. Once ordered, I received another email with a higher price $40+tax,s&h. I tried emailing them, messaging them no response! When the item came it wasn't what was advertised! It was supposed to be 30x30, what I received was a 8x11 little bronze colored replica. I put it on top of a regular sheet of paper, measured it with a ruler 11ins. I took photos of it. I sent to Practisea in a message, and the email they posted if questions

, [email protected]. Our son passed end of July, funeral August 7th. He was 34yrs old, and Army Veteran, and Afghanistan War Veteran. It was so embarrassing no matter how cheap the price was. I have taken photos of all the evidence from placed order, item advertised as 30×30, item I received change in price statement, bank statement, my family witnessed seeing this tiny item, that you can't see in the yard if we put it out there. Thank you for your help. I also posted my picture with the measurements on the FB site where it's advertised and shared with the others, noone commented, so it leads me to believe it's a scam.

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- Chicago, IL, USA
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Clothing boutique, advertised as a USA company but then claims returns go through China. Advertised pictures of clothes, and then product received is very poor quality imitation that looks nothing like picture as advertised. Refuses to honor their return policy online. Phone number goes unanswered, voicemail not set up.

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Googled specific products I was looking for. Found this website that looked real. Had all the details and pictures, FAQs, etc. made the website look very very convincing. Put in my order and it didn’t go anywhere. Took my money and No updates after purchase. They took all real photos and product details from other websites to use on their own.

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- Mineola, NY, USA
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The website has fake reviews of customers; the Product is not what is seen on the website.

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- Staten Island, NY, USA
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I ordered a treadmill online that I saw on Instagram. They charged me now I have not received the package. Contacted them multiple times I can attach all the emails.

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- Ridgewood, NY, USA
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I purchased a item which was delivered . The bill came out to 48.96. Item did not fit so I wanted to return for a refund. E mailed for a return address they would not provide because they said it is too expensive to return to china. Would I accept a 20 per cent refund and keep the item even though the website said if a problem send it back for a refund. I told them no I would not accept a 20 per cent refund I wanted the full amount. They said they couldn’t do that. So I thought to get something back I agreed to 50 per cent which they did credit my account. But it should state no full refunds before purchasing. I then told them I wanted the rest of my money and they said I could keep the bras I said I don’t want them. I want the rest of my money. They said I already agreed to 50 per cent so there is nothing they could do. What a sham.

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- Akron, OH, USA
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Scammer offers item for sale at steep discount to market rate. Customer pays via PayPal. Scammer sends junk item to random address in customer's zip code via usps. After item is delivered, scammer sends tracking info to customer, indicating that item has been delivered. Usps does not list delivery address, just zip code. Customer assumes porch pirate stole item, and gives up.

Customer should contact local post office to confirm delivery address was bogus, file complaint with PayPal or other payment site.

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- Woodmere, NY, USA
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I ordered a shirt through this company for $32.98. It did not fit my husband. i reached out per their return policy. When I started corresponding, I was told that I could neither exchange the item for the right size or get a refund. This is in direct contradiction to their posted policy. The person started offering me to keep the item (no use), then added a $3 reimbursement. In the end, they said they would send me $7USD which comes from their "meager salary". There was no response to my questions re: the posted policy. After weeks of back any forth, it was time to stop this. I told them I was going to report them to the ScamPulse.com and they asked me not to.

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- Brooklyn, NY, USA
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The item was falsely advertised as a glueless unit which means ZERO adhesive is to be used for the wig to lay flat against the scalp. That is not the case with what I was sent as u can see this is not flat against the scalp. When I said something about it they sent me videos about different products and have been throwing me off a loop for 2 months

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- Middletown, NY, USA
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To return product at my expense to China(cost $80+) or keep it and get $60 credit. AMEX Stopped the charge (I had not received the product though they charged my account) and the product was received. After several e-mails, they suggested I try in anyway. On Oct. 14th I asked for warehouse address for return the product (leg Massager) I was given the China address. If I still keep it, they would offer 100% STORE CREDIT/gift card to buy any other product on healolabs.com. Whichever way I look at it, I am out $200+.

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- Brooklyn, NY, USA
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Paid for product September 14, never received shipping information . Then contacted and requested a refund on Oct 5th did not receive refund

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- Bayside, NY, USA
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This service is very low quality and they charge a monthly fee. Do not use this service. I requested a refund for the poor quality product and was advised they would not

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- New Hyde Park, NY, USA
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I ordered one translator. After the transaction I saw I was charged for 4. I cancelled them immediately and they said they cancelled the order. Three weeks later 4 arrived at my home. Infuriated I called and they told me to return them and when they received them they would credit me. I told them I would not pay for the return. They sent instructions for the return. At the post office I was informed that it would cost more than $200. because it was going to Lithuania although their phone number is in Texas and the charge on my credit card was from TN. My credit card company gave me credit for the transaction.

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- Great Neck, NY, USA
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I placed an order for a dress; however the dress I received looked nothing like the product on line and was very big. I sent an email to their customer service address requesting a refund and they requested photos. I sent the photos of the dress with a follow up email and I have not heard back from them. I started my email exchange with

[email protected] on September 14 and no one has responded to my multiple follow ups. There is no phone number to call either.

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- Clinton Corners, NY, USA
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I ordered and paid for two dresses from Snirel. It’s a company in China, I ordered them in early July and I’ve been emailing back and forth with them for three months. Twice they sent me emails that my order was delivered. My order was never delivered. This last one said I signed for it, I did not. I asked them to send me a copy of the “signature” and they said that they were having technical difficulties and couldn’t send it to me. Attached is what I ordered.

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- Franklin Lakes, NJ, USA
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My minor daughter posted for sale to include secure due diligence. Item musical sale, bid acceptance for $130.00. She made sure to adhere to contract. Shipping/ tracking promptly. This website targeted youth. They requested birth certificate, social security as proof of identity. Thereafter stated invalid proof. Red flags/ banners for fraud. I am contacted BBB, 3 credit reporting agencies to freeze. Changed her banking account, As her fiduciary Mother and POA, sadly no recourse.This website is fraud with stealing from teenagers is incongruous. Please as a single mother of 4, any and all rectify a solution. I kindly would be grateful.Thank you advance.

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