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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (307)

- Jamaica, NY, USA

Ordered a shirt and kept checking status, finally it said on the way and I kept an eye out for it but never got anything delivered. Contacted them a week after (the day I went back to check and saw it said delivered). Reached out to them and they said contact neighbors , usps etc. Which was done and I notified them that I did and they said check again. And I asked for a resolution and they ultimately said they cannot give a refund due to the package stating it delivered. Never got a refund and got the run around for one shirt.

- Huntington Station, NY, USA

Ordered sweatshirt & ring 11/19/23, when didnt receive was given erroneous shipping #. Requested refund in 3 separate emails. Only to be told sorry NO, As of today 12/21/23 no items delivered. Did research appears Southfaces.com is scam.

- Buffalo, NY, USA

[email protected]

My order number is ******************. I have attempted to reach out to you for your return address so that I can send your ****** product back to you . However, you refuse to reply. I am reporting you to the ScamPulse.com and Paypal as well as Karma . You are very devious and unrepeatable people. I want my full refund immediately. You didn't even ship the hat and gloves.

***** ***** ** ****** *** ******* * ** *****

- Chicago, IL, USA

Items received were all plastic. Items on site are completely different.

- Richland, WA, USA

I tried to purchase 2 small cat beds from mrfluffyfriends on 11/242023. Items was supposedly sent on December 7th ot 8th. But items was not yet been delivered to USPS yet. Tracking number is **************************.

They will never tell why the hold up and will not cancel order. I believe this is a scam. I do not know the address or phone number of this business. Not given in all info from on line? Therefore i could not call them!

- New York, NY, USA

Bright Sport has created false advertisements, the product is garbage and does not do what it claims. The only option to get a refund is for the customer to pay the shipping costs.

- Lilburn, GA, USA

This website appears to offer high quality office equipment, everything is shipped directly from china in extremely cheap and poor condition. When I reached out to the company to return the item because it looked like the quality of a dollar store, they advised me that they don’t accept returns on sale items. The issue with this being that according to google chrome, this product has always been the same price and therefore was never on “sale” but it was just marketed as being on sale.

- Suffolk, VA, USA

I ordered product over computer, within an hour of placing order, i emailed refressbrand to cancel. I received a confirmation email from company that my email was received but order was never cancelled. Product ordered was suppose to be made in USA instead there is a shipping label from China.

- Lake Peekskill, NY, USA

I ordered a flying witch for $37.88 which was never delivered. I contacted this company several times and they just said itxwas delivered, which it was not.

- Portland, TN, USA

I looked for an electric lawnmower, found one at a good price at COMFY PACKAGE. Ordered it, never received it. Spoke to someone at that website via live chat who told me I never ordered any mower, my order number is higher than they are at, they just started that day & I spoke to someone via live chat 3 days earlier. the receipt says ROCKET ECOM & the bank withdrawal says ROCKET ECOM LONDON. I am out $176.40 with nothing to show for it

- Hempstead, NY, USA

Online order; product never delivered. Bogus tracking

- Fancy Farm, KY, USA

Found a part I needed online. This company had the best price. Ordered the part, received a text telling me thanking me and gave a tracking number and phone number. Continued tracking this item for 3 months. Finally received a text stating the part would be delivered within 2 weeks. The part never showed up. The phone number is not working and DVFTRACK is listed as a scam on the internet.

- Columbia, SC, USA

Ordered a George Nelson Eye Clock from Renovate Wizards website for 89.50 got receipt however a site popped up during payment I didn’t understand

I immediately tried to contact [email protected] however no response

- Shoreham, NY, USA

Site says product would ship in 1-3 business days. After over 3 weeks of going back and forth with this "company" (careful there are many sites claiming to be the legit Carlinkit company) they never sent out the product. I had to go through PayPal for a refund. Customer service rep "Sara" from China kept making excuses and promising it would ship in a few days but never did. Manager "Lily" from China got nasty over email and threatened me. I have all the emails saved for reference. Avoid at all costs.

- Flushing, NY, USA

Musabela advertised sneakers on Facebook. Said they offer free returns. The company looked like they were located in the USA but they were located in china. I would have never purchased something from china especially if I needed to return them. I finally received the sneakers, 3 weeks later. The quality of the sneakers were poor. The comfort is poor. They have a chemical smell. Most of all I wanted to return them because they fit too narrow. They advertised that they were extra wide width. I tried to do a return and they said they don’t charge for returns or restocking fee but I will be responsible to ship the sneakers back to china which would be the cost of the sneakers. I am furious about this. I NOW see others complaining about the same problem.

- Webster, NY, USA

ordered an item of clothing (30.00) on line, shipped to me.. very substandard products. one item was too small, so i attempted to secure return label and was told it was the correct item and could not be exchanged for a larger one. then i said i would return it, and was told the shipping would be too high and they would return 4.00.

this is a scam of misrepresenting the quality of items and also the legitimacy of this business,. I have recently read hundreds of reviews of the same nature,and am reporting this company to BBB. as they should not be allowed to conduct business in the USA.

I am also going to try to recoup money for the entire order and at least for the one item from my credit card (as the quality of the items is extremely sub-standard.

- Lynbrook, NY, USA

Purchased a dog coat which arrived with no receipt inside bag and not packaged. The outer bag indicated RETURN TO: NJ address, item was too small and poor quality so I returned it to address indicated- paid $5.08 postage. Weeks later no credit so I stopped payment- then email inquiring if something was wrong with the product. I indicated it was returned and awaiting credit. Writer informs me

"Please be aware that our address in your shipping label is serves as one of our distribution centers, and it is not equipped to handle returns. Our return policy clearly indicates that our designated return center is located in the UK"- This information was not with the package and I did not know the company name at the time(Doggy royal)

Refused to credit account

- Twinsburg, OH, USA

Ordered American Eagle one dollar silver coin sets four coins per years 2020, 2021, 2022, 2023. Advertised as P.C.G.S certified mint state 70 first strike, struck at West Point. I received coins in three packs 2021, 2022, 2023, they were not certified as advertised just in plain capsules. I did not receive year 2000 coins. Packages were shipped by the United

States Postal service, it seems the product comes from Hong Kong China. I now question weather the coins are real silver. Cost was $103.96 per set paid through Pay Pal.

- Virginia Beach, VA, USA

This company is an absolute scam. I ordered two items that failed to ship for weeks. Only after reporting a fraudulent charge on my credit card did they ship. They only reached out to ask me to cancel the request. Upon receiving the items , I opened the package and filed a return. They tried to deny the return, I received the items two weeks past the event I needed them for. Due to the Thanksgiving holiday I was unable to get to the post office and they attempted to deny my return. The product is poor quality , does not match their sizing charts and their customer service is absolutely atrocious.

- Brooklyn, NY, USA

It was an instagram advertisement supposedly for Amazon returns i was supposed to receive 40 dewalt power tools a month later after contacting them a few times i received counterfeit air pods

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