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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (281)

- Willow Springs, IL, USA • Feb 20, 2024

When doing some on line comparison shopping for a gas grill, the scammer offered the product for $150 less than the legitimate vendors. The tactic used was a long processing and shipping wait of 7 to 10 business days.

I placed the order on February 06, 2024 and started really looking into it just now. The charge on my bank statement (I used a debit card) reads: “FABRIX CWMBRAN GBR $464.99.

As it turns out, CWMBRAN is a town in Wales and GBR stands for Great Britain United Kingdom. The address the scammer listed does not exist:

936 Kiehn Route

West Ned, Tennessee 11230, USA

Now I look and see that Tennessee is spelled out and the zip code belongs to Brooklyn, NY.

No one ever responded to the scammer’s “live chat” nor picked up the phone.

- Andover, MN, USA • Feb 19, 2024

I searched for a missing part for a tool that I have and found https://www.wenproductstool.com. I ordered the part and a day later got an international charge alert on my credit card. The amount ($49.41) was different than for the order that I placed ($45). But I see now that there is no email address or phone number on the website to contact the company. I received an email from [email protected] with the order information and that I could reply to [email protected] if I had questions or comments. The site https://wenproducts.com/ seems to be the legitimate business web site.

+4
- Mohegan Lake, NY, USA • Feb 15, 2024

Ordered jacket from shop they sent me broken jacket and refuse to send me new one or refund me money

- Floral Park, NY, USA • Feb 12, 2024

these are counterfeit coins being sold.

https://www.winktop.com/products/1881-s-morgan-silver-dollar-ju0e?variant=65f7ad...

- Poughkeepsie, NY, USA • Feb 12, 2024

I purchase $110 of Halloween window decorations. I never received the merchandise. The items were paid thru PayPal. I disputed it with PayPal. Coolinary provided a false document showing merchandise received. The tracking number was not for a U.S. carrier. I asked Coolinary what carrier and they told me local post office. I went to the post office and was told the post office uses no such tracking ID’s. I contacted Coolinary with information my post office provided. They ghosted me. PayPal used invalid tracking info falsely provided by the merchant. Absolutely the merchandise was never delivered and PayPal would not remove charge.

- Tuckahoe, NY, USA • Feb 09, 2024

Ordered car dryer that was advertised to be able to remove snow from car and was sent pocket fan that looked and worked nothing like advertised.

- Thomasville, AL, USA • Feb 08, 2024

I ordered a beautiful gold, fringed dress. Today I received a cheap, thin white slip.

After ordering, I tried to contact the business via email AND phone, but received no reply by email and the phone number has too many digits. I used CashApp and have requested a refund by them. After 3 weeks My SHOP app notified me that my item had been sent with a picture of the beautiful gold dress I had ordered.

After receiving the "item" I again checked my order confirmation email, which previously said "no shipping available", now it's showing that it came from the address shown above and on my package.

- Greenbrae, CA, USA • Feb 06, 2024

This website claims to sell high end clothing, but it is not near the quality they claim and when I tried to contact them for a return, there is no response. The package took weeks to deliver and came straight from China. The website does not have a phone number and they do not response to email inquiries. There are no actual instructions on how to return the item.

- Brooklyn, NY, USA • Feb 03, 2024

I ordered 3 wigs from their website. I received 3 totally different and cheaper wigs a week later. When I contacted them they said I would have to pay all shipping costs and port fees including insurance to ship them back to China to be considered for a refund. They offered a $15.00 refund if I keep the wrong wigs.

- Ridgewood, NY, USA • Feb 01, 2024

This jewelry and other accessories website claims to be selling the products of a Hollywood actress: Rebecca Romjin by using the name of her own jewelry brand. However, it has no connection whatsoever to her or the products she makes or designs. Please investigate.

- East Meadow, NY, USA • Jan 31, 2024

I purchased 3 items from the website blooroy.com. The return policy said easy returns email to get authorization. When I initiated a return I was emailed back with a offering of 15.00 then 25.00 then 60.00. The about section on the webpage says all products are made and shipped from South Carolina. There's no phone number to call. I was emailed back and told If I want my money back I have to ship the items back to Dubai. This website is using the South Carolina as a description of where the items are made and shipped. This is a scam website of location and product being made.

- Alpharetta, GA, USA • Jan 31, 2024

This website www.select-football.com is using stolen images from Unisport and trademarks from Select Sport to represent an actual webshop and brand. We've been contacted multiple times about customers that have attempted to order through this webshop and have never received their goods.

- Brooklyn, NY, USA • Jan 31, 2024

The website seems legit and they said they have fast deliveries with the US. Immediately upon checking the tracking info it said it was coming from China, was in transit for a full month, and when I complained about how long it was taking they said it would be delivered within 30 days or they'd send a new product. On the 28th day I checked and it was still in transit so I reached out again. Two days later they replied and said it had been delivered and I must have missed it. The tracker then said it had been delivered 5 days before I had sent the second email inquiry, implying that it was a fake tracker since it clearly had been in transit on that day. Once I said this to them they refused to send me a new product, said it had been delivered, and that they'd offer $15 off my next purchase.

- Bronx, NY, USA • Jan 28, 2024

Hello I purchased a dress for a party.

It was a yellow dress. The dress came. It was poor quality and had a big rip where the sleeve meets the chest. The return policy is a full refund if damaged. I emailed them with pictures of the dress. The first time I emailed them with pictures of the rip and they stated the need more pictures because they couldn’t see the rip. The second time I emailed them with more pictures they responded.

“Dear *******,

We are really sorry for the inconvenience, we strive to ensure all our customers receive the service they expect so thank you for providing us with an opportunity to assist you.

Unfortunately, cause your dress is shipped directly from the factory, we are afraid we have to say that the return may not be acceptable.

And even if you return the product, the international shipping fee also costs, how about we issue you a 25% refund of the product price and you can keep it as casual wear?

Your kind understanding would be highly appreciated.

Best Regards

STYLELADYS”

I would like to report this as scam. Also I can not wear this as casual wear because it is quite a large rip. Additionally, it said in their return policy that damaged items are fully refundable.

- Brooklyn, NY, USA • Jan 27, 2024

The website below, I came across on instagram. It stated that it was closing and they were doing a liquidation sale for their plants. The link for the tracking number shows up blanket and also when you click the link for said tracking site, it comes up as a website that doesn't exist. The email that is used is a personal email and I have reached out and no response. There are two addresses on the site. One that points to a company called Gordon companies inc and the other address is in China. On Instagram, the same promotional post was also posted under another account/store's name. There is also no phone number on the website

https://www.goodmaterialstore.com/?sp_source=shopline&sp_medium=email&sp...

+1
- West Babylon, NY, USA • Jan 27, 2024

i had ordered some hair from this bogus company the took the money but no product was delivered. i went to check the website and now it suddenly disappeared. i have a copy of my purchase reciept

- Wantagh, NY, USA • Jan 23, 2024

Purchased the product through the UK Website and product shipped direct from china. The item was a Christmas gift so I waited 1 month to demo the product. Once I used it, the product was barely useable and the battery died within minutes. I contacted them bc I found that I received a different battery than I was supposed to. I contacted them, they said it was an error in the warehouse and credited me $10. I asked about the proper battery because without it, the product doesn’t work. No reply. I finally find a link to order a battery, so I order 2. They send the wrong battery again, still rendering the product unusable. I have contacted them several times including asking for a refund, they have not replied to any of my emails.

Also the website states that sale products are not available eligible for a refund. However, the product is ALWAYS on sale and is never offered for “regular price” making their refund policy null and void.

They offer a ****** product that is not as advertised, do not respond to emails and have a fake return policy.

- East Northport, NY, USA • Jan 22, 2024

Been begging for a refund and I returned the clothing already even getting a return label was a hassle!!!

- New York, NY, USA • Jan 18, 2024

Advertised 30 item package coming from amazon

- Guilford, CT, USA • Jan 18, 2024

Made 3 different orders for pajamas at the website for mycomfypajama.com on 12/13/23, 12/14/23, 12/19/23. The pajamas didn't show up until January and they don't even look like the pajamas that were pictured on the website for my order. I tried contacting the company through their website to initiate returns but the phone number listed on the web is false and when I emailed the contact form, I just kept receiving the same email back asking for the form submission. I don't know how to get my money back because this company and there is no valid way to contact anyone with the company.

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