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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (307)

- Bronx, NY, USA
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I’ve attempted to contact this company in regards to an order I’ve placed early in a December as a christmas gift. The item didn’t arrive within the shipping time frame, I reached out to the company. They notified me that the item was shipped from Jamaica, NY to Bronx, NY and was never received. Now several weeks later I attempted to reach out to the company via their social media account and they deleted my comments and never responded. Then, I noticed other customers commenting on their posts stating that they hadn’t received their orders and comments are being deleted from Tatiama’s social media account as well.

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- Grove City, OH, USA
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Saw a picture of a beautiful sweater on Facebook. Through the RYABE.com online store. ordered on line by credit card. Advertising says made in the USA. Sizing information was appropriate. ordered a XXL which was to be an adult size 20-22. Ordered on 12-14-22 and received it 1-3-22. The sweater I received says it came from new Jersey. The size of it would best fit a child. Not as picture at all. I requested a return authorization per the website. They emailed back that I could keep the sweater and they would refund $8.00. I advised not acceptable. They then offered $12. Again I told them I would pay to return the sweater and expected a full refund. This morning they offered $20.00 and I could still keep the sweater. They said returning the sweater to Dubai would be very expensive.

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- Centereach, NY, USA
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Ordered sneakers in this website for $160 on december 15th i can only email them their website is not secure no phone number no address just the email and no way if tracking the merchandise please help

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- Yonkers, NY, USA
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I have been back and forth with the email provided. I did receive an item nothing like what I had ordered. The person requested pictures of the item received and the shipping label on the package. I provided the pictures but that person continues to ask for the pictures.

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- Westbury, NY, USA
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I ordered clothes on their website. They held themselves out almost like SHEIN. After I ordered I asked for a tracking number which was sent via an email. I kept checking for a month and it seemed like the package was moving. When I last checked the tracking site it said delivered on 12/29 to my address. The only item delivered was a random fake ring which I did not order. So they sent a cheap fake ring and used a tracking system to make it seem like they actually delivered the products that I purchased.

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- Brooklyn, NY, USA
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I ordered an item on Nov 26 2022 , The item was an Enhanced retractable multi tool .

They have a tracking used for delivery , But it must be fake . Todays date is 01/02/23 and still not package .

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As you can see, I bought clothes at a sale price. Added up to 61.12. What they did was add the merchandise retail and then there was no discount even when I had a discount code. I contacted customer service but their English is not good and they either don’t understand or pretend not to understand. I also filed a complaint with PayPal.

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- Suffern, NY, USA
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Purchased the gloves as advertised, received a confirmation email that my order was being "processed for shipment" on 11/21/22, made several attempts to email for follow-up information. I emailed because there is no contact information that was available on the very limited site. Now its been several email and well over a month of waiting with no updates and no response.

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- Ewa Beach, HI, USA
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bought Christmas Santa sleigh and reindeers early December 2022. To date have not received it. They tell you to track via shop.com. It says delivered but I did not receive it.

I call disconnected. No response to email or chat

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- Bowie, MD, USA
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I saw an ad on my YouTube homepage for an item that I thought would make a nice Xmas gift. The website was nberd.com but the logo at the top read NicetyBar. I stupidly ignored how strange that was and bought it through PayPal, which I falsely assumed would provide recourse if I encountered any problems, and it also gave me a false sense of security as I didn’t think PayPal would allow scammers to use their service. Peak Technology Limited was the name of the business that took my money so yet another mismatched name. I checked on the status of my order as it was getting close to Christmas and I had ordered it awhile ago and discovered the order was cancelled by the seller. I emailed them several times using any customer support email address I could find for them and a few days with no response led me to order the same item through Amazon much cheaper and report a problem through Paypal. The next day they got in contact saying my item was “in transit” and to “be patient” with them. I said I already ordered a replacement and according to their own tracking info my item was actually not in transit, the shipping label had just been created. So I request a refund, send the screenshots they ask for as proof of purchase to issue my money back, and then I receive an email dismissing my wish to go forth with their initial cancellation and my refund and simply insisting the item is in transit and I must be patient. Now that I’ve done some research on Peak Technology Limited I am of the opinion it is a scam and I will never receive the refund.

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Took product pictures from another company. Then charged my account to an account in London.even thought it says their location is in NY. Along with an international transfer fee. Customer service does not answer. Item not delivered.

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- Brooklyn, NY, USA
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I purchased clothing items from them and have yet to receive them weeks later. They stopped responding to me.

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- Howard Beach, NY, USA
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Cast iron cookware set....from structw.com.....price of item 36.57.....claim it was delivered on the 10 of december at howard beach 11414...and i never receive ot

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- Massapequa, NY, USA
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I ordered two sweatshirts from the website. i received them fairyl quick. The fit was a little off and they were not good quailty. The material was cheaply made and the zipper wasn't zipping smoothly, was getting stuck and it didn't zipper all the way in the hood becuase it was tight. I emailed the day that i recieved it that i wanted to return them. Their website said can return within 45 days if not satified or if defected. They responded 2 days later (monday) asking for pictures. I sent them of it being worn to show size and not zipper all the way up issue but they wanted product only so i sent them a picture of both hoodies alone. They responded that they look like fine, they sent the size i requested and to keep the product. this went back and forth for 4 days, them not wanting to give me a refund even after i sent them a picture of their return policy and even said i will pay shipping, i just wanted my money back. The last email they said i can ship it back but it was to China. There is nowhere on that website stating that the website was based in China. Their facebook page listed a NY address which i looked up on USPS and it came back as invalid. The transaction statement on my bank account says London.

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- Eureka, CA, USA
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Fashion ads appeared when I searched for a raincoat. I ordered one 12/12/22. It hasn't arrived the phone number says to leave a message. This same coat appears at other supposed fashion places. I think they are all scams.

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- Oakland Gardens, NY, USA
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They offer products by third party sellers. Run like amazon & ebay, but for games. They first charge your account, hold your money, then start asking you for verification. Initial verification involves a photo of your card, with some numbers blocked out, then a photo of your passport/drivers license and/or other id and tax identification number. Then even after you submit those, they'll start asking for additional documents like water bill, bank statements, etc and other personal information. All the while holding your money. Even after canceling the order, the refund is not coming through and their responses are extremely slow as if they're stalling for time.

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- Mount Vernon, NY, USA
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When looking for clothes, the website comes up asking for your email address and continues to email clothes until you buy something from the webpage. There is no way to contact them but by email and there is no customer service but by email. After they get your money, they don’t ship the product. When you contact them by email, they give you the run around by asking a million question and acting confused. When you ask for a refund, then they sent the product and they do not know why you never received it. You will not get your money or the product. NEVER AGAIN.

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- Goshen, IN, USA
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Advertisement on Facebook (Pawsome Parents) link: https://geckocustom.com I lost $148.27 for pajama pants for the family. The money was taken out on December 4, 2022. Tried calling at 302-595-8099 and it went to voicemail, did not sound professional.

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- New York, NY, USA
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On Oct 15, I ordered a Le Creuset Teakettle thru Bozzhi.com, but was confirmed (by email); it was confirmed, first by luckygagaga llc, conf. receipt #1908-6118 order 534622 , then listing contact information for a 3rd company: penny.us.com. Item promised 5-15 business days from order. It is now 60 days since order. Tracking link says package is still in transit. I couldn't understand why a product made in France was being shipped from Guangzhou, China. Tracking number: *************   Tracking link: https://www.17track.net/en

I can’t imagine why a teakettle made in France would be coming from China. I emailed penny.us.com Nov 7, 13, then Bozzhi.com, but no reply from either. When I checked the penny.us website today, it was up for sale.

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- Oceanside, NY, USA
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I paid for an item that they clearly didn't have because of the fake website and pictures taken from other websites. then they sent me something that was worth pennies and refused to refund me.

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