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Online Retailer - Flower Delivery Scam

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Online Retailer - Flower Delivery Scam Reports & Reviews (226)

- North Port, FL, USA • Mar 07, 2024
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Ordered an arrangement for my partner and they never delivered

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- Elgin, SC, USA • Feb 29, 2024
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I’ve tried reaching out to them several times they keep giving me the runaround and they also sent me a letter after two hours of making the purchase and they cannot place my order and they will refund my money within 2 to 7 business days and that was on February 6, 2024 and here it is February 29, 2024 and I haven’t heard anything back from them and also filed a complaint with my bank account with my bank and I haven’t heard anything back from them yet. I just want to get this business settled and the customer service were they kept hanging up on me and give me something. Let me speak to the manager and transfer me it it was awful. I feel like it was a scam and I read the reviews and I said it was a scam. I just need someone to help me with found a

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- Lakeside, MT, USA • Feb 29, 2024
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Attempted to purchase a floral arrangement for the birth of a child. After entering debit card information and being charged was emailed by them saying they could not complete the order and the transaction had been refunded to the account. The account was charged and nothing was refunded. The site claims to be affiliated with local florist and they act as a company to get in touch with them so that they can be delivered locally.

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- Stuarts Draft, VA, USA • Feb 28, 2024
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On 2/21/2024 I order a floral arrangement on line for my family member who just had surgery. I received an email on confirming my order then a little while later I received an email stating that they were refunding my money as the order was unable to be processed. It is now 2/28/2024 and I have not received a refund in my bank account. I reached out to my bank and they said they will file a dispute after 15 days if the money is not refunded by then. I tried to email them but I just kept getting redirected to their site when I clicked on the email address. When I tried call them all I got was music on the line.

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- Chambersburg, PA, USA • Feb 27, 2024
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I ordered flowers on February 3 ,2024 called baby first block - pink for $61.73 order number 134136 .To be sent to my daughter in-law in the hospital in Lewisburg,PA 17837. My daughter in-law never received the flowers. I received an email stating that Sarata Flowers cancelled the order and stated I would receive a refund . I have called Sarata Flowers Company five times asking for my refund . The last time they hung up on me .

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- New York, NY, USA • Feb 17, 2024
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DO NOT BE SCAMMED BY FLOWER QUEENS - WVFG

Please read the information on the site below, however note that what I ordered was never delivered and when I went to the "store" to see what happened to the "order" the building was a luxury high rise building in Long Island City. The concierge at the front desk said that people come there all the time looking for the store. He informed me that such a store does not exist. I received a confirmation email for order with a confirmation order number. I had to close my debit card. But they have other information about me like address and phone number.

This is what the fake sight has posted online:

When you shop flowers online with Flower Queens - WVFG, you will see beautiful bouquet arrangements of flowers hand-crafted with passion, attention to detail, and great care.

Flower Queens - WVFG is committed to creating beautiful flower arrangements and floral gifts for any occasion. From Anniversary and Birthday flowers, to Valentine’s and Mother’s Day flowers, Flower Queens - WVFG has the best selection of floral designs for every unique occasion.

As a top florist in Long Island City, NY, each of our floral arrangements get the time and personalized attention they deserve. Flower Queens - WVFG passionately makes all bouquets in house, and personally delivers to your recipient in Long Island City so they are guaranteed to receive fresh and beautiful flowers every time with an added personal touch. Pick out a gorgeous floral arrangement on our website and order flowers online through our convenient and secure checkout page. Flower Queens - WVFG will expertly arrange your bouquet of beautiful blooms and can even create a custom arrangement or gift basket for your special occasion.

Flower Queens - WVFG offers flower delivery in and around Long Island City, as well as nationwide delivery through our reliable florist network! Flower Queens - WVFG provides same-day flower delivery for your last minute gift needs in Long Island City, NY as well.

This information above is fake. It is a scam.

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- El Monte, CA, USA • Feb 16, 2024
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I placed an order for a flower arrangement to be sent to my grandma in Ridgecrest, Ca. Within 5 minutes of me placing the order via the website, I was sent a response email that my order was canceled, and my money would be refunded. It has been over a week, and I still have not received my money back. I called the toll-free number listed for their business and got bounced around from person to person with no one being able to tell me where my refund is.

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- Murphy, NC, USA • Feb 14, 2024
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found the website on google [email protected] had a indian accent said they was a nationwide flower distributor they work through local flower shops the first credit card i gave them was declined gave them another one went through . price was 74.96 then after it was charged to my card it went to 146.26 this was on 2\ 13/ 24 they were to be delivered on 2/14/24 at 11 am they did not come i called them back they said that i call an canceled the order which i did not . an they returned my money which they did not . the first card i used that was declined i called them they declined it because it was a high risk an they would not allow the card to be used there because of so many of there card holders getting scammed that;s why my card did not go through they had a high risk alert . saw a lot of complaints of the same on the scam website.

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- Kansas City, MO, USA • Feb 12, 2024
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I purchased flowers for a friends birthday 1/27/24. They said it was in the delivery area and would be delivered. It was never delivered. Called 1/29 and they said the order was cancelled because the delivery address was out of range. I never received a notification of it. They said the money has been refunded but I’ve been calling for 2 weeks now with no refund. I then went and looked at their reviews and am seeing this has happened to A LOT of people. Please help.

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- Newburgh, NY, USA • Feb 10, 2024
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Thought I was calling a florist in Monroe NY to order flowers for a close friend’s funeral… placed order and then got a message that said problem with order and would get a refund…

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- Raleigh, NC, USA • Jan 27, 2024
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Advertisement of flower delivery services that are cancelled immediately after being placed but card is still charged.

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- Mount Laurel, NJ, USA • Jan 22, 2024
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Sarata’s Flowers website. You order flowers, they take credit card online and then email that your flower order is cancelled. Then do not give the refund.

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- Ontario, CA, USA • Jan 03, 2024
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I bought flowers on line to be delivered. Less then 30 minutes later received an email saying they were unable to complete my order and would refund my money. No money was refunded and when I call the state to contact my credit card company. I filed a claim with credit card and the claim was denied

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- Ayden, NC, USA • Dec 18, 2023
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I placed an order for flowers. 12/16/23 11:22 I received an email that my order was received and then received another email that my order has been refunded. I have spoken to many people who claim they are working on it but I have yet to revived any money.

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- Holiday, FL, USA • Dec 14, 2023
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I was attempting to order flowers to be delivered to my girlfriend at work. I used the website to order flowers and after the fact found out that the website was a scam. I’m not a very wealthy person and every dollar I make is very important to me

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- Minneapolis, MN, USA • Dec 14, 2023
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On 12-1-23 I ordered flowers on the Sarata Flowers website. The 1st question was zipcode to which delivery should be made. Then my personal information including payment. I received Email almost immediately confirming purchase. A pending debit was put on my bank account for purchase. 1 hour later I received Email saying they couldn't find florist in area (Chicago) to deliver flowers and they would refund my money. 15 mins. later I received an Email with a copy of the original bill reflecting that they had made a full refund. On 12-5-23 Sarata Flowers deducted $51.27 from my bank acct. After Emailing Sarata again requesting refund, call to my bank, and checking my bank account daily online for refund, I again called Sarata Flowers. By then I had researched them on line and found numerous complaints of experiences like mine. This company allegedly just formed on 9-22-23, is not licated at given address, and is a scam. On 12-13-23 I spoke with customer service, informed them of my research and demanded money back immediately. As of today it is back in my bank account, but I am concerned that they have my personal information and that this scam was a way to obtain it.

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- Bossier City, LA, USA • Dec 05, 2023
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Went to Winnfield Memorial Funeral Home website, under recourses to local florist link and selected a link which took my spouse to Sarata Florist website. She picked a flower arrangement, purchased and received a confirmation email that stated that the order was received. About 30 mins later she received another email that stated that the order was cancelled due to the florist in the area being unable to deliver stating that, customer service manager Margaret Reys, was unsure why and would investigate to ensure that it didn't happen again. It also stated that they'd issued a full refund to my credit card and that the money would be reflected on card statement within 2 business days. Then a few minutes later received another email "showing" that the order was refunded. So my spouse, thinking it was just because of the holiday, tried again the next day with the same result. I checked my account at the 5 business day mark and did not have any refunds from them. An online check of them turned up that their 800 number that is linked to several florist scams, that their street address is a Bank of America and also the fact that it is a recently created domain that has an ad that is linked to Baby Blue Florist LL, which is also listed as a scamon several websites.

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- Addison, IL, USA • Dec 01, 2023
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I ordered flowers on 11/23/23 to be delivered to my friend. I was charged $78.68 for the flowers. I called the company to verify my order and customer service said to me that they will refund me the charges because they would not be able to make the delivery. They email me an (order refunded) on 11/23/23 the same day I did the order. It's December 1, 2023 and I still have not received my refund. I just want my money back! This company Sarata flowers are scammers! The tactic they use is by sending you an email of your (order refund) they don't owe you they blame it on the financial institutions. They say that the refund has been satisfied but NOT TRUE!

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- Mannington, WV, USA • Nov 30, 2023
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I placed a order for flowers for a friend, in the hospital. A few minutes later a email arrived. It said my order had been cancelled. That way would issue a full refund. I have emailed a few times requesting a refund. No reply. The lady who signed the email was

Mary Williams. The total she did not refund was $56.90.

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- Chattanooga, TN, USA • Nov 08, 2023
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Selling flowers to be delivered. After placing order, about 10 minutes later I received email stating flowers couldn’t be delivered and they would issue a refund within 24-48 hours. It has been two weeks.

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