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Tech Support Reports & Reviews (235)

- Cedar Rapids, IA, USA • Mar 22, 2024
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I tried to get help with a technical issue on facebook becausecit kept logging me out. He asked to info to get into my phone, gave a number and fake name for facebook help. I wax suspicious afterc5 min, he called back, wanted me to go to corner cvs to wire money for his help. I hung up and blocked him. The help number was given me on a google search for meta or facebook help. I thought it looked legitimate but obviously was not. Glad i hung up in iowa. Blocked him

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- Saucier, MS, USA • Mar 21, 2024
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Today, GK-Tech 24 will automatically renew your plan. Your renewal request has already been initiated because you have enabled the auto renewal feature. We have charged you $ 376.67 on your account.

Item Overview:

Product Name : GK-Tech 24

period : O2 years

User : O2 PC

Product Key : GSis8rhAW

Amount : $376.67

Order Status : Confirmed

Mode of payment : Online

You have 24 hours if you did not authorize this charge. Please contact us at to CANCEL the plan.

+I 8O5 765 . 2549

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- Salamanca, NY, USA • Mar 20, 2024
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Purchase Id : #0777728370

Hey, cindy.pierce

GK-Tech 24 is automatically renewing your plan today! Your renewal request has been started as you have activated your auto renewal option.We charged you $ 250.99 against your account.

Item Overview:

Product Name : GK-Tech 24

period : O3 years

User : O3 PC

Product Key : GSyCUTTOW

Paid Amount : $250.99

Order Status : Confirmed

Mode of payment : Online

You have 48 hours if you did not authorize this charge. Please contact us at to CANCEL the plan.

+I 8OI 3O5 . 3272

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- Maryville, TN, USA • Mar 12, 2024
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The scammer .pretended to be a Customer service representative and prepertrated A scam.by persuading the victims in to purchasing Amazon Razer Digital Gifts cards. In Large amounts.

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- Baton Rouge, LA, USA
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The said they worked with Chimes and got into my info.

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- Apache Junction, AZ, USA
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My computer froze and I got a verbal warning to call. I called and spoke to a man who said he was with Cleveland Tech. I gave him remote control of my computer because I thought he was with Norton. They took out $500, but my bank gave it back to me. Now they call all the time. I've called my phone company and they say keep blocking the numbers. I filed a police report. I am tired of these calls.

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- Winter Park, FL, USA
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Called and said he is my computer tech, I had bought a Norton subscription prior. 3 hours later after in my computer, phone, files everything I had on the computers and phone he got or seen. I don't even know what all information but I do know there was personal information of my families identification

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- Saint Charles, MO, USA
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I was on l laptop and and I got an alert  telling me not to close my computer an to call this number 833-239-1702. I called and I gave them my computer password and computer id number. She said she would give the report to the technician and we would receive a callback in a hour, No one has called. We called the call back number and no one answer

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- Corinth, MS, USA
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I received an email that $654 was being billed to me for antivirus software I didn't order. When I contacted the company by phone they started harassing me about needing their services.

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- Fresh Meadows, NY, USA
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Claimed I paid for a security service that I did not order. Email had NO company logo, but claimed it was a charge from McAfee. I am scared a form of Malware was in the email! When I called “customer service” at first the number was bisy & disconnected the call-then someone answered & when I said “scam” they IMMEDIATELY hung up the phone!

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- Bonnerdale, AR, USA
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I opened a recipe on my laptop. There was a loud noise. The notice said trojan spyware had been installed on my laptop. It gave a number to call. I knew not to call that number.

I got on my cell phone and looked up Microsoft support. They said the warranty on my laptop had expired which it had. The transfered me to nerd support. I thought I was speaking with someone from Microsoft support so I trusted them. Nerd support charged me a one year service plan which I agreed to. They installed a computer protection plan. They said they cleared out all bad stuff and fragmented files. They said they got everything. A few days later they sent me a text saying there was more to clean out. In the meantime I researched the company and other people said they did the same thing to them. People said they let nerd support back into their computer and nerd support took out a lot more money. I quit responding to nerd support. I went to Best Buy and enrolled in their plan. I had them remove nerd support.

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- Clinton, MS, USA
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per email, stated that funds will be auto- deducted from my bank accounts for Geek Squad protection for Mac and Windows products - both of which I never ordered.

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- Norfolk, VA, USA
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Mentioned a GS-Tech 24, and said it was a subscription?

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- Elmira, NY, USA
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Scammer attempted to change my existing affordable connectivity program IP to their own.

They offered a free tablet which I indicated that I did not want. They sent me one anyway. After several unsolicited texts, I replied that their service was not required by me. They continued to contact me anyway.

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- Salt Lake City, UT, USA
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They withdrew money from my account and I was told it was due to my son setting up a service which is not true. I had to wait to pay a bill but they continued to get and charge my account. They got two charges before I was able to lock my account. They said they canceled my account but I know they’re lying. Nonetheless I have to cancel my card but this has been an inconvenience. .

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- Lake Charles, LA, USA
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I called what I thought was Microsoft and they remoted into my computer and took off viruses, told me I needed to get a firewall connection. I bought it. Today they called saying they were giving me a refund. Then got mad when I questioned him.

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- Henderson, NV, USA
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Receipt for future payment that I didn’t agree to.

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- Rochester, MN, USA
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Received email saying thank you for signing up to their internet security which I did not!!

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- Carlisle, PA, USA
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Received email saying they were going to charge our account for a service subscription and then refunded the funds but put too much back into the account and then had take the extra money to bitcoin to return it to them

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- Fort Worth, TX, USA
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Received an email claiming to be Geek Squad. They wanted to bill me $377.00 for a maintenance contract. Since I had used them once I thought this was legit. I called them & they tricked me into letting them into my computer. They wanted me to open my bank account so they could verify the refund. I then realized this was a fraud & tried to stop the programs being used to see inside the computer. My screen went blank & they wiped out most of my programs & data. I spent over $200 to have my hard drive wiped & recovered a little data but even windows was removed. Lost all the programs too. It will take a while to tr-download them. My emails were lost too so I can’t send a copy.

******* ***** ******* *****

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