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Tech Support Reports & Reviews (229)

- Winter Park, FL, USA • Jan 30, 2024
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Called and said he is my computer tech, I had bought a Norton subscription prior. 3 hours later after in my computer, phone, files everything I had on the computers and phone he got or seen. I don't even know what all information but I do know there was personal information of my families identification

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- Saint Charles, MO, USA • Jan 29, 2024
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I was on l laptop and and I got an alert  telling me not to close my computer an to call this number 833-239-1702. I called and I gave them my computer password and computer id number. She said she would give the report to the technician and we would receive a callback in a hour, No one has called. We called the call back number and no one answer

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- Corinth, MS, USA • Jan 25, 2024
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I received an email that $654 was being billed to me for antivirus software I didn't order. When I contacted the company by phone they started harassing me about needing their services.

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- Fresh Meadows, NY, USA • Jan 09, 2024
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Claimed I paid for a security service that I did not order. Email had NO company logo, but claimed it was a charge from McAfee. I am scared a form of Malware was in the email! When I called “customer service” at first the number was bisy & disconnected the call-then someone answered & when I said “scam” they IMMEDIATELY hung up the phone!

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- Bonnerdale, AR, USA • Jan 02, 2024
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I opened a recipe on my laptop. There was a loud noise. The notice said trojan spyware had been installed on my laptop. It gave a number to call. I knew not to call that number.

I got on my cell phone and looked up Microsoft support. They said the warranty on my laptop had expired which it had. The transfered me to nerd support. I thought I was speaking with someone from Microsoft support so I trusted them. Nerd support charged me a one year service plan which I agreed to. They installed a computer protection plan. They said they cleared out all bad stuff and fragmented files. They said they got everything. A few days later they sent me a text saying there was more to clean out. In the meantime I researched the company and other people said they did the same thing to them. People said they let nerd support back into their computer and nerd support took out a lot more money. I quit responding to nerd support. I went to Best Buy and enrolled in their plan. I had them remove nerd support.

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- Clinton, MS, USA • Dec 19, 2023
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per email, stated that funds will be auto- deducted from my bank accounts for Geek Squad protection for Mac and Windows products - both of which I never ordered.

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- Norfolk, VA, USA • Dec 04, 2023
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Mentioned a GS-Tech 24, and said it was a subscription?

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- Elmira, NY, USA • Dec 04, 2023
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Scammer attempted to change my existing affordable connectivity program IP to their own.

They offered a free tablet which I indicated that I did not want. They sent me one anyway. After several unsolicited texts, I replied that their service was not required by me. They continued to contact me anyway.

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- Salt Lake City, UT, USA • Nov 29, 2023
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They withdrew money from my account and I was told it was due to my son setting up a service which is not true. I had to wait to pay a bill but they continued to get and charge my account. They got two charges before I was able to lock my account. They said they canceled my account but I know they’re lying. Nonetheless I have to cancel my card but this has been an inconvenience. .

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- Lake Charles, LA, USA
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I called what I thought was Microsoft and they remoted into my computer and took off viruses, told me I needed to get a firewall connection. I bought it. Today they called saying they were giving me a refund. Then got mad when I questioned him.

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- Henderson, NV, USA
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Receipt for future payment that I didn’t agree to.

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- Rochester, MN, USA
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Received email saying thank you for signing up to their internet security which I did not!!

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- Carlisle, PA, USA
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Received email saying they were going to charge our account for a service subscription and then refunded the funds but put too much back into the account and then had take the extra money to bitcoin to return it to them

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- Fort Worth, TX, USA
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Received an email claiming to be Geek Squad. They wanted to bill me $377.00 for a maintenance contract. Since I had used them once I thought this was legit. I called them & they tricked me into letting them into my computer. They wanted me to open my bank account so they could verify the refund. I then realized this was a fraud & tried to stop the programs being used to see inside the computer. My screen went blank & they wiped out most of my programs & data. I spent over $200 to have my hard drive wiped & recovered a little data but even windows was removed. Lost all the programs too. It will take a while to tr-download them. My emails were lost too so I can’t send a copy.

******* ***** ******* *****

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- Chicago, IL, USA
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GeekSquad

Date : September-15-2023

to [email protected],

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Summary:

#Order Id : LYU-EFC-NHO-KG25

Product Name : Total AV Ultimate Antivirus

Duration : 24 Months Service

Quantity : 1 (for 2 user)

Device : Mac & Windows

total : $470.31

Order status : Confirmed

Your current plan renewal is done for 24 Months on September 15, 2023. The amount will take 24 hours to appear in

your bank statements.

Contact us if you want to modify or cancel your plan.

+zlp(8 5 9) (3 5 9) Y(2 5 8 2)gZu1Ff

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I contacted this company when I was trying to recover my stolen Facebook account about 2 months ago. They were referenced to.me by a so called friend on asocial media site, o I contavted them and they were eager tohelp.merevover my account, I explained to them.that I couldn't pay them anything cause I was on a limited income andthey said they would do it at no cost. I had to first verify my identity through idme.comand when wr couldn't verify it through them we verified me through the irs.gov site. I got my Facebook account back.but they wanted to help me financially so they sent me acheck through the mail and I was to deposit it into.my bank account thrn send $1500 to their cousin, so they said , then send them back $1000 and then keep $500 myself. I didn't know this was a scam until after I deposited the check into.my account, I was then to send them a screenshot of the deposit slip from the atm, I wasn't to use the tellet or drive trough just the ATM and so I did as they said well since it was such a large amount the bank.held it for 10 days and I learned the check was written on a closed account so the bank.froze my acvount for 60 days, then add insult to injury I received a letter in the mail from the IRS asking if I had filed a tax return for 2023 because one had been filled in my.name, so I informed the irs that I had not filed a tax return fir 2023, i hadn't filed one in over 20 years to stop any payment of returns inmy name. I contacted cybersupport and asked tjem if they had filed one and they never directly answered me but tthe whole time I was in constant daily contact with them they where telling me that I would be receiving something in the mail from the IRS and for me to let them.know when I received it so that told me my answer right there. Also when I was in daily contact wirh them they aske me about all my fiscal products that I have and stupid me told them every thing that I have. I trusted them completely and they filed a tax return iny name and got access to my social security benefits information from the irs so I have to check every month to make sure that they don't change my direct deposit of my social security check from.my.main checking account, I didn't give them that Information thank god.

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I received an email saying a charge would be put on my accounts for a subscription and when I called to have it removed they hijacked my computer

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I received an email from my email address to my email address from an entity who claimed to have infected my devices with a RAT Trojan virus, had control of my computer and will send pornography to my contacts unless I sent $1400 in bitcoin to his/her bitcoin address within 48 hours.

I reported this incident to my email provider, the FBI, apple.com and now to the ScamPulse.com

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GeekSquad

Date : 08-04-2023

dear, mybubo98

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Order Summary:

Invoice No : #GRH2283546001

Description : Total AV Ultimate Antivirus

Duration : 2 Years Service

Quantity : 1 (for 2 user)

Device : Mac & Windows

final amount : $332.80

Order status : Confirmed

Your current plan renewal is done for 2 year on August 04, 2023. The amount will take 48 hrs to appear in your bank statements.

If you have any queries related to product, please Call us

+_1_(_8_6_6_)_ _3_8_6_-_2_3_0_5_

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They interupted my prime on my t.v. put up a number to call for tech support, then he said he had to get into my phone and use a card but my money will be reimbursed, he ordered 2 games, and the game people wouldn't cancell the orders, I lost all 180 that I had for my bills. This happened befor October of 2022, so if you have problem getting into movie app, don't call number on screen, ask your phone to call prime customer service.

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