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Tech Support Reports & Reviews (248)

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This is the text sent to be: "From: AppIeSupport-Notification

Msg: We have discovered an issue with your billing information.

Please review your information carefully.

ID #2DI193GM21

You're only required to follow the steps to recover your account:

1. Sign in to your account.

2. Follow the step to see your case.

3. Resolve the problem by completing the instruction.

Use this link http://icloud.update.omvwe.cfd/profile.php?id=02635

to update information account.

We will suspend your account within 24 hours."

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Had 2 email invoices for $399 on the same day from Norton Lifelock. Called to get them removed and refunds. They accidentally put $4,000.00 dollars in my account and then wanted me to go to a partner store and get a digital card (?) so they could balance their books. The difference would have been $3,600. I shut down my computer and called the fraud division of my bank.

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Invoice Billing Successful - RWKYFSMKZ-228963

Inbox

Neha Sharma <[email protected]>

10:02 AM (25 minutes ago)

to consumer0881, bcc: me

OUR Geek User ,

Thank you for your order.

Below you will find your reference number. To ensure the most prompt and efficient service, Please always refer to your reference number when contacting us.

Your Invoice Number: RWKYFSMKZ-228963

Payment information

Your Account has been successfully authorized. Please note that the charge on your account will appear as "GEEK SUBSCRIPTION."

Your products

GEEK SUBSCRIPTION.

The chosen payment plan will activate once the transaction has been confirmed.

You are subscribed to a multiple payment product.

The next payment of $248.12 is due on 06-02-2023

Support options

Also payment and order related questions can be raised to their support team via +1 -(888) –(407)-(0945)

Sincerely,

GEEK BILLING TEAM</[email protected]>

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I was on a remote session with Earthlink--had an email problem--when almost done a screen came up with trojan virus said to call 475 897 7330 immediately to unlock computer--I shut off computer called no. which was busy--finally someone answered--computer is locked and nothing he said to do will unlock it--now have to take in to get fixed

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I'm 84 yrs old. I've been talking to William Rogers, an Indian man, who said he works for Spectrum. He said he can bring my cable down to $161.11 for two years. he asked if I would be home the rest of the day because after I write the check, someone would call to see if I have mailed it. He asked me to write a check and mail it to: Tech TV, PO Box 212, Hudson, MA 01749. He asked me to date the check January 31, 2023. I received a second call, and I asked him if I call ScamPulse.com will they tell me this is legit, and he hung up.

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Trying to activate my prime video on tv. Code took me to this website. They stated they were prime and helping me. Kept telling me to do this there be no charge they were prime trying to get it contacted. I don't know there address but did get a pending 100.00 to my bank account. I've contacted my bank and got my Amazon account account change.. had to stop my debit card. there is another number they called me back on it is this 13179676688 . When I started question him he kept saying was with prime and this what had to be done. I hung up and called Amazon directly they said that was likely scammer and reported fraud and called my bank. I am reporting them to keep this from happening to someone else. If I had believed them they would have taken all my money.

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He was able to get into my Cash app , and Venmo account and take 800 dollars. He is going by two names and two phone numbers . ********* Paul Masturz Chicago

and Paul Dropkin

88888 Iowa

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Yesterday I got a message on my computer screen telling me to call Microsoft. I called and spoke ot a foreign man. He asked my age, I said 70. Then he asked if I was into porn. I said no. He said yes. I asked if he was scamming me, he said no. He said he had found four scammers in my system. He sounded very convincing, He kept telling me to hold on. He asked if I had a charge card beginning with 7, I said no. He asked if it began with 6, I said no, I don't have a credit card. He said yes you do, it begins with a 4. I said no, I don't have a credit card. He asked if I had an Apple or Android cell phone, I said I don't know, my daughter bought it for me. I hung up. He called back. Then the message came back across my computer screen so I unplugged my computer.

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They pretend to be a cyber security company. They take your 499 in the beginning then use your IP address to get on to your computer and look through your files, history to get your personel bank info, credit info or anything you have saved or frequently visit. They download something on your hard drive that gives them access to your computer anytime they want and its impossible to remove that downloaded piece of code. The only thing you can do is to get a another computer!

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Dear Client,

Thank You for Being a Loyal User of Norton!

We are pleased to serve you as one of our loyal users for the past year! This is to remind you that your present plan has already expired, and you have preferred the Auto-Renewal Option for your Present Plan bearing Plan ID no. NS8675-GF5498 of 369.99 USD consisting of four devices. And as per your preference, your subscription has been successfully Auto-renewed today.

oduct Name

Norton Antivirus

Order Id

NS8756GF7634

Amount

$369.99

Billing Cycle

3 (Years)

Devices

4 Devices

Payment Method

Online

Order Date

20/1/2023

Total Price

$369.99

If you do not want to continue with your Present Plan, feel free to reach us at our Helpdesk +1-844(2I9I765) within 24 hours, with your Laptop/Desktop activated with a proper internet connection while performing the discontinuation process.

Appreciating your continuance!

Team Norton.

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I WAS ON MY COMPUTER, AND ALL OF A SUDDEN THERE THERE WERE MESSAGES AND MY SPEAKER WAS SAYING THAT SOMEONE GOT INTO MY COMPUTER, DON'T SHUT IT DOWN WE WILL HELP YOU THAT WE ARE PART OF YOUR

ANTIVIRUS CONTRACT WHICH I DON'T HAVE WITH THEM, THEY SAID $499 CONTRACT FOR 2 YEARS THEY CAN TAKE CARE OF THE PROBLEM SO I AGREED. AFTER THEY COMPLETED THE PROCESS I CALLED MY ANTIVIRUS COMPANY AND THEY SAID GEEKSPRO-TECH IS NOT PART OF THEIR SYSTEM SO THEY HAD TO GO BACK AND DELETE ALL WHATEVER THE GEEKSPRO-TECK PUT IN. THEIR CUSTOMER SERVICE 18775560127,

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You order a phone sim unlock, you click unlock sim several times, by the time you get to the payment page, it goes unnoticed and they flip it to an eligibility check, NOT a sim unlock... Then you will get an email saying the following copyand paste

Pleased to inform you that the unlock for your iPhone 14 128GB Blue (3587984870182**), previously locked to ATT USA, is now ready.

To release the sim unlock for your device now which will be sent Over The Air using either 3G or Wifi, this particular network has two unlocking options - either Standard or Premium service depending on whether your phone is in-contract and/or financed.

If you are unsure which to purchase, we recommend trying the Standard option first - if your phone doesn't unlock you will be given the option to purchase Premium service by simply paying the difference.

Purchase Standard Service - £35

* Standard service only supports phones which are neither in contract nor financed.

Purchase Premium Service

* Premium service unlocks 100% of IMEI regardless of contract or finance status.

Due to limited slots, Premium service is temporarily offline for a few days

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I got an email I was suspicious a fake invoice. See attachment., I never answered or enquired cause I knew it was a scam. But I just read an article on Google news about exact same thing, they call asking for your bank info to issue a refund.

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Checked email message from nordiclifelock that my contract had been renewed and charged to my visa.no such thing. Unfortunately I called number provided and guy was really sketchy with info

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- Indianapolis, IN, USA
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They called and said the xfinity bill would go down and I would get more channels. It applied to me for being a senior citizen. My fiance knew right away it was a scam. I cancelled my cards right away.

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- Scribner, NE, USA
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Wanted to refund payment said he was from Norton I found out that Norton sells rights to these people and don't care who they are

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- Sparks, NV, USA
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On 11/7/22 i called AppleCare bc my phone was acting suspicious & speaker not working properly. Person who answered said they could hear me so called back . Somehow they convinced me to Zelle myself as they were sending me money to replace my phone. Then before I knew it. I lost all of my money

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- Woodburn, OR, USA
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They called to verify my Google account and they initially charged me $400 and said they they only charge me $230 on I paid right then

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NortonLifeLock:

Dear Norton User,

Thank you for purchasing from Norton, a trusted security company.

This is your auto-renewal Notice from Norton team.

Your order details:

Invoice: - KL-6539283582

Product: - Norton Life Lock

Amount Paid : - 376.00 USD

Date:- December 01,2022

Payment Mode:- Direct Debit

Subscription Plan : - 3 Years

If you have any questions related to your purchased products please contact at +1 888 819 7242.

Kind regards,

Norton Customer Care Team

Phone (toll free): +1 888 819-7242

@ 2022 Norton

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working on computer, hacked, took control, info said call 888-214-5712 reach tech support. identified themself as microsoft tech person, took control of computer for 20 minutes, then said to hang up. called back on from phone number 331-272-3571, said would cost 500 dollars to install firewall, told to go to the nearest CVS or WalGrens get gift card. told individual to get off computer, as he still had control, he did I hung up and computer working good,

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