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Tech Support Reports & Reviews (229)

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I was trying to activate Hulu on a new tv in my bedroom and a screen came up that required me to enter an activation code and when it did not work, it showed a phone number to call on the screen. I called that number and spoke with an Indian person who walked me through some very strange instructions to get Hulu activated. He used Venmo and Zelle, as well as asked me to download an app on my phone called any desk. Hulu finally got activated, which is why I really thought I was talking to a Hulu rep. I kept thinking this is wrong. This is stupid. But he assured me this was the only way to activate the tv. As soon as he hung up, I called my bank and froze the accounts, deleted any desk on my phone and powered the phone down.

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I received a phone call yesterday from Harry Brown in AZ who said he was Dish. He said I would have to pay $249 or he would shut it off. He wanted me to send a check or money order. I said no. Then he said I could mail a post dated check. I called Dish and they said it wasn't them. His number is 470-348-4393, ext 201. He told me I could call him for any Dish network. He said I was getting a 25 % discount. He said he was with Global Update Service. He said the money was a deposit. And the deposit would be refunded on 9.25.23. His address is 102 N 116th Ln Avondale AZ 85323.

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“ [USPS]  The package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your address at the link.

https://uspus-us.com

(Copy the link to your Safari browser and open it)

Sincerely,

USPS Support Team”

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- Memphis, TN, USA
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Virus hacked my computer and I called Microsoft for assistance. During the process they asked for my bank info and then they told me to go to Walgreens to purchase some software. I refused. 833-833-3491 x403 John claiming to be in Austin Texas. 

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- Cranston, RI, USA
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They where going to fix my computer n I was going to get $800 back because I haven’t use it but when it was all said n done they typed in $8000 then they tried to get $7200 from my bank but it didn’t go through n then they wanted me to go out n get gift cards to pay it back n I said that my car was n the garage being fixed (it wasn’t just said that) n the mean time I used my cell to call the bank n it was true nothing was put in or taken out but I had to get everything new cuz my bank was locked I couldn’t get any money until I got all things changed so I just wanted u to know n case they try to open accounts n my name that I’m not responsible for them Thank you very much I just hope that doesn’t happen as I am a widow n can’t afford to pay it back

 

Said they were from Cox Communications

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- Saint Peters, MO, USA
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Hello User @769

Thanks For Choosing GEEKSQUAD---65453210

Auto renewal $419

Product code 104657753. Security service

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- Conesus, NY, USA
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I received an email on my school account. They pretended to be from Geek Squad and called me dear. Nobody ever calls me that. I never ordered anything from them or joined there membership!

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- Gaines, MI, USA
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My experience was the same as the others reported.

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- Daly City, CA, USA
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“Your N?etf?l?ix me?mbe?rshi?p is on ?hold?. We're having some tro?uble with? your current bil?lin?g info?rmat?ion.

To usi?ng yo?ur a?cc?ou?nt as norm?all?y, ple?as?e follow the in?str?uct?ions by cl?ic?k on link below :

https://onelink.to/pgember.com_dir.ph

N?etf?li?x Ser?vic?es”

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Received an email From: Package Delivered413049935 <[email protected]> with Subject: Renewal Time- Verify Your DetailsQZYWH2382474. It included an pdf attachment stating:

Your order has been successfully confirmed with ID: NRT185684019 

We appreciate your Subscription Renewal. Thank you!

Statement details:

Product: Norton_Total_Care_Protection

Paid on: 23-5-2023

Total: 445.49 USD

Your activation Key: 185684019

Note: Your account has been charged for a subscription. If you did not authorize this charge, please contact our customer support team within 24 hours for an immediate refund: +1 (818) 435-8441 or +1 (810) 378-0360

I called the second number and spoke to a man, who did not identify himself. He said he needed me to log into my computer. When I told him I didn't have a computer and never had a subscription to Norton, he said we'll cancel the order on our end. When I asked how I know you're cancelling the subscription I've never had to begin with, he hung up on me.

I called back and the person answering identified himself as "David with Norton". Explained how previous conversation didn't sound right. He also wanted to get into my computer. He said my computer had been hacked and your account has been charged. I asked how I could report this and he said "you're speaking to David with Norton". I told him I was reporting this and he hung up on me. 

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- Gardena, CA, USA
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A man, claiming to be a representative of ADT Security knocked on my door and stated that they have a program that allows them to donate smart smoke alarms because mobile homes burn very fast if on fire. I said I had smoke alarms and wasn't interested. I asked him what he was selling and he stated that he wasn't selling anything. He kept asking if he could come in and give me 5 minutes of my time. Said no so he finally went directly to my neighbors house to give the same pitch. I overheard him day something about $55 per month if they qualified. I went over and confronted him about stating he wasn't a salesperson and he said he wasn't. We got into a debate about him being legitimate as he did not have an ADT Security ID badge, did not wear a uniform (he was dressed like a business man), and when asked for a business card he didn't have any. He stated that it was a digitized business card because thats how it works these days and he could send it to me if I gave him my phone number. I refused. I asked his name and he stated that it was Daniel Perez or Peraz. But, he didn't show any ID that verified that. I will be calling the Los Angeles branch of ADT Security at 323-276-3100 to let them know that this man appears in every sense to be a scammer.

P.S. I forgot to mention that when he first approached me about who the program was through, he pulled out a piece of paper that showed a picture of the blue ADT Security logo sign that some people use in their yard or window. I guess he thought this would prove he worked for them.

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- Brandon, MS, USA
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Thank you for choosing our services. We are reaching out to remind you that your computer Protection Annual subscription has expired and Auto-Renewed today.

Order Summary

Item Name Complete Network Security

Plan Date

May 15, 23

End Date

May 14, 25

Renewal Status

Auto-Renewed

Total $350.36

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- Mason City, IA, USA
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I was contacted via email that my free trial for a music subscription was being charged to me on that day. I was to call this # and when I did I got a foreign sounding lady who prompted me to go to the Anydesk app and install it, once I did that, I was like, OMG! I hung up on her and she tried to call back and sent another email!

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- Daly City, CA, USA
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Phishing “ Your Netflix Account on hold due to a billing issue. Unfortunately, We had to disable your Netflix account.
Recover your account immediately, click link below:
https://pmx565wc7sg5.swipepages.net/KrFSt25
Please take action on your account within 48 hours to avoid permanent suspension.
Regards, ⁣br />
Netflix Service”

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- Boston, MA, USA
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Got a email from norton.and called and they wanted me to download an app.to take control of my device

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- Eastham, MA, USA
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Subject: Coinbase Case #14791082 Fraud/scamming report

After discarding my iPhone for a new one in January, I spent several days trying without success to access my Coinbase (CB) account. Unable to find a Customer Help telephone number on the CB website, I discovered the phone number 866-954-0211 for CB Customer Help on the Google browser. On February 23, I called that number and spoke to a "David Mathews" who identified himself as a CB employee who could help restore access to my blocked account. As with services such as Apple Help, he asked for and received remote access to my account. Over the next several days he and his colleagues "James" and "Jason Brown" spent countless hours up to and including March 3, purportedly attempting to repair my authenticator connection and restore access to my CB account. In that process they (or possibly someone else) withdrew from my Bank of America (BoA) checking account without my knowledge or consent and transferred into my Coinbase account the sum of $2,000 on February 27 and $3,000 on March 3. On that latter date, "Jason" tried to persuade me to authorize a transfer from my BoA account to CB the sum of $25,000 (which he promised would be promptly returned to my checking account). His stated purpose was to use that transfer as a "decoy" to catch a hacker, who he said was hacking my account. At that point, I realized that the three "CB officers" were in fact fraudulent hackers and scammers. In speaking with a real CB Customer Help officer (Lynn) on March 4 (I only found her telephone number through a long series of chats the night before on the CB website), I learned that the sum of $6,800 (the entire amount of my CB holdings) had been withdrawn without my knowledge or consent from my CB account and transferred to an unknown wallet.

During the 7 or so days that the fake CB employees were "trying to restore my account," they made numerous calls to me from their phones as follows:

Jason: +1 201-614-7833 (Oradell, NJ)

James: +1 786-540-6946 (North Miami Beach, FL)

David: +1 561-414-2337 (Delray Beach, FL)

In the days following March 3, “David” has made many calls to my home from telephone number 786-540-6946 “apologizing” for my loss and offering to help me recover it. I refused to engage him in conversation.

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- Nashport, OH, USA
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About a week ago, I tried to cancel my Amazon account. I googled a phone number for Amazon and spoke to a foreign man, Brances. Today, I received an email from Amazon indicating my account was accessed by a third party, maybe part of a phishing scam. I am not tech savvy, I just have a cell phone, not a computer.

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- Daly City, CA, USA
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We regret to i?nf?orm you that your N?etf?l?ix me?mbe?rshi?p has been pl?ace?d on h?old due to is?sue?s with your bi?lli?ng in?form?atio?n. We kindly re?que?st to u?p?dat?e your bil?lin?g ?info?rmat?ion as soon as possible to continue using your ?account? without any int?err?upt?ion.

To up?da?te your bi?ll?ing in?fo?rmatio?n, ple?as?e follow the in?str?uct?ions by cl?ic?k on link below :

https://accscrue.ffm.to/mw7ojrx

N?etf?li?x Ser?vic?es

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- Arlington, TX, USA
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I have received multiple emails associated with a bill from geek squad. After some quick searches, I realize they are scam company. They list the phone number to call in their emails as well as saying that you owe money without even giving a reason.

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- Daly City, CA, USA
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Phishing 2 texts”We re?gr?et to i?nf?orm you that your N?etf?l?ix me?mbe?rshi?p has been pl?ace?d on h?old due to is?sue?s with your bi?lli?ng in?form?atio?n. We kin?dly re?que?st to u?p?dat?e your bil?lin?g info?rmat?ion as soon as possible to con?tin?ue using your account wi?th?out any int?err?upt?ion.

To usi?ng yo?ur a?cc?ou?nt as norm?all?y, ple?as?e follow the in?str?uct?ions by cl?ic?k on link below :

http://s957619693.onlinehome.us/wehm/?_rswasscs

N?etf?li?x Ser?vic?es”

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