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Tech Support Reports & Reviews (235)

- San Jose, CA, USA • Feb 07, 2025
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in my email McAfee showed a charge that was deducted from my account.--I sent the email item to Scam & blocked it from my email when I saw it was charging an account number that wasn't mine.

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- Whiteville, TN, USA • Jan 08, 2025
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?%GEEK SQUADTM

This is the exact email sent to me attempting to scam me into divulging personal information to acquire funds unjustly. ---

Date: 08-01-2025

Hello, [email protected]

Your Geek Squad service has been renewed successfully. Reach out if you have any questions.

Everything is complete; you don’t need to do anything else for now.

PURCHASE HISTORY :

Status: Confirmed

Device: Mac & Windows

Grand Total: $ 574.35

Payment mode: Auto-Debit

Invoice ID: JGH 1648755252

Quantity: 1 (for 6 user)

OFFER 40% DISCOUNT

0

As of JANUARY 08, 2024, your 2-year plan renewal is complete. The payment will be visible in your bank account shortly.

Feel free to contact us if you want to modify or cancel your plan at any time.

+92029792722-0212429.*&^#{ERDFSRFTG}

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• Dec 14, 2024
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I searched for "talk to a human facebook" and the first result was an 800 phone number. I called. Guy with anIndian accent answered after one ring. Shoulda suspected a scam. But no, I was stupid. I had called about FB restricting my use of my accont in many ways. He first said that somebody had hijacked info from an ad I had run & was messing with my account that way. Then he said the hijacker had left some virus on my computer & somehow convinced me to let him remote into my computer. Fortunately, the program he had me download for that wouldn't run. Then he asked me for my bank's name (and a couple of sentences before had said something about social security number but hadn't asked for it). I refused to give him my bank name & said it was something a hacker would ask for. He denied of course. I asked to speak to his supervisor. His supervisor's voice sounded suspiciously like his. "They" (he) insisted that I trust his protestations that he wasn't a hacker. After all, he worked for FB. I ended up hanging up and deleted everything I could find related to the software he had told me to download. So far, I haven't seen any interference in my affairs. Whew! (I blame FB for not having a human available for FB problems.)

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- Magnolia, TX, USA • Dec 12, 2024
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One person from the middle Easte locked up my computer it said dont shut it off or i would loose everything and i could not use my computer unless i called this number# 202-995-6417 . He said he could fix it if i stayed on the phone with him. I was on the phone with him for hours as he gave instructions on what to do on my computer. I dont know what all he did as i am not that smart about it. ( Computers) He gave his name as " David Johnson" Badge # MN13777. He kept needing more information from me as I thought that he was from Microsoft about me and my life. Eventually turned me over to a " Bryan Martin " got more personal info from me more than i cared to give. He kept pushing for more info. Then Transferred me to a "David Flex" All with an Eastern accent. Told me someone tried to buy $10.400 Bitcoin in my name and i was responsible for it no matter what and i had to pay it. I told him No Way and i hung up on him. Changed my bank account and started Locking up my credit as i have no cards and dont do any banking on line but they were sneaky about getting way to much info from me. Every thing i have is paid for as i am 71 years old and retired. I have had back surgery and other health problems..

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- Weimar, TX, USA • Dec 10, 2024
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I ordered a Brux Night Guard online. Ultra Viewer , through my computer claimed I made a money mistake of $5500.00, so I had to make a Wire transfer, to Coastal Comm. Bank -5415Evergreen Way, Everett, WA.98203 from Quickfix TV Ser., 1699 Trenton St., Denver, CO. 80231-5694. I talked to Patrick-818-452-3949 and Jack Watson- 805-257-1780, and Joseph- 818-850-5325. They also made 2-Coinbase Inc. withdrawals of $1000.00 and $150000 on 11-04-2024. The wire transfer was made on 10-22-2024. I hope they can be stopped.

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- Arnaudville, LA, USA • Dec 06, 2024
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I chose a website HP Support that I assumed was a Hewlett Packard website. I allowed the technician to access my laptop remotely. I gave my name, address, phone number, and email address. When I finally got suspicious I brought my laptop to Geek Squad. Geek Care had disabled my antivirus and installed malware and spyware on my laptop. It cost $400 for them to clean it up and recover what Geek Care had done to it. Beware!

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• Nov 17, 2024
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They claim to get information and instead you get nothing you cannot talk to anyone only a chat bot

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- East Syracuse, NY, USA • Nov 03, 2024
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My computer was blocked and could not get access or shut down. thought they were microsoft and called number to stop all the noise and ringing from computer. Said they would clear up all problems on computer for $299. Also wanted me to get three years of extra security with total cost of $649.00. After the computer cleared up, i tracked down ScamPulse.com site to find that it was all a scam. I did not send any money via a check and have no plans in the future. It's a pretty pathetic world out there.

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- Sheboygan, WI, USA • Oct 16, 2024
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McAfee, the security entity, flashes warnings of virus invasion on our computer which we can not get rid of..I have addressed the problem with customer service and they put me on hold indefinitely and Just hang up on me..the McAfee warning says I have 7 infections and the warning keeps flashing from 20-30 times constantly.. my husband uses the computer to play solitaire, etc. to keep his mind viable..he suffers from dementia and fails to understand why it won’t stop.. we do have security for the computer…it’s Webroot.. please have them stop the annoying interruptions..we are protected..thank you so much for your assistance…

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- Troy, OH, USA • Sep 16, 2024
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laptop popup warning of infection and to ontact tech support. when I called the number supplied I was informed my laptop and phone werehackedand that transactions had taken place.she asked for my bank name so she could inform them what happened.shegot on the phone with a man from the bank , he informed me the transaction were already approved .he told me it might be someone at my bank.he would inform the Treasury dept. so they could start an investagation.my losses were over 10000 dollars at this point.i would need to deposit moneys in an account to start a new account in the mean time. I was to buy bit coins to transfer funds for a new account I was told to purchase $10000 bit couns to cover my losses .I did so $5000 at a time .

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- Orange Park, FL, USA • Aug 17, 2024
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I was on fb when I opened a news article & Trojan Virus screen popped up & the screen was locked. I received a call from Morris Dawson at @1-888-711-2890, ID#MD8756 CS#6754346.

said he was from Microsoft & my computer had been infested. He asked a lot of questions just like in your video. He asked for my bank's Customer Service number. He said

he was calling them and was not allowed to speak on a 3-way call, so tell them what was happening. Because about 3:45 a.m. I had authorized several charges by

text for several thousand dollars, for Child Photography for $2000, coins for $9000 & another site for several thousand & I needed to check my account

for these pending charges that couldn't be stopped because I had okayed the purchases. I disconnected his call & he immediately called back from the above number.

I didn't answer & continued with my Credit Union. I gave her the ID info he had given me. She called the number & said it wasn't a Microsoft number. He also said I should

tell the credit union to put my account on a 48-hour High Security. I turned off my computer, restarted & called Best Buy Tech Support for them to check my computer! I immediately blocked the numer he called from. He had called & got my voice mail again this morning.

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- Liverpool, NY, USA • Aug 12, 2024
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I was contacted by text message by an Oliver Mason with a Cust Svc job offer paying $45/hr. Asked to give an actual credit card or bank acct info for payroll purposes and for Oliver to deposit the $3500 for purchasing of computer and accessories for job. I gave Oliver my SSN and bank acct routing# and checking acct

#. All communication was by text message.

I closed the bank acct already, but my SSN is exposed, unfortunately.

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- Columbus, OH, USA • Jun 29, 2024
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I got the number off Google. Said they were PayPal support. They were in my computer. Gathered all my personal info. Told me they were customer service and were helping me clear up my paypal item which I didn’t order.

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- Helotes, TX, USA • Jun 26, 2024
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I was on Facebook and clicked on a link that took me to US News, and then an annoying window popped up from Microsoft stating that my computer had been hacked. I had no control over my cursor so I called the number on the screen, the male told me that he needed to run some diagnostics he told me to grab a pen and paper and he started giving the letters "NETSTAT TCP..." then told me I have 11 hackers trying to get into my computer. This goes on for about five more minutes. Then he gives me his name "Michael Costa", Employer # ATS7215, and a Case ID# and secure line phone number (530)826-4685. Then he asked for the name of my financial institution, and that's when I hung up.

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- Montvale, VA, USA • May 01, 2024
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got a message on my computer that someone has hacked by IP address.  Said with Microsoft then windows.  Scanning my computer and want me to get an Apple card.

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- Centerville, TN, USA • Apr 18, 2024
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I called McAfee because of logon difficulties. I reached a person who claimed tob an agent for McAfee and who sold me a security program wgich McAfee later removed from my cp and said it was a scam. The payment went to Wood Amtivirus Sales and their phone number was unaavailable when I tried to contact them , the number given to me was not n servuce.

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- Naperville, IL, USA • Apr 16, 2024
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My wife was watching Netflix, and a popup appeared on her tv saying that her account has been hacked. She called the phone number as directed by the scam and was connected to someone who said she needed to contact her bank. She must have given them enough info to initiate a Zelle payment of approximately $499.

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- Chesapeake, VA, USA • Mar 28, 2024
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Geek Tech

Date : March 28, 24

Bill to : [email protected]

#Inv Id : #8382020700

Dear, bob_horne482

Your Win-Tech 24 plan renewal request has been started as your automatic renewal option has been activated. We have charged you $ 316.38 with your account for your plan renewal request

Item overview:

Product Name: Win-Tech 24

User: O3 PC

Provider: Geek Tech

period: 12 months

Cus-no: GTzqpjL1

Total Amount: $ 316.38

Order Status : Confirmed

Mode of payment : Online

You have 24 to 48 hrs if you did not authorize this charge. Please contact us at to CANCEL the plan.

+I 8OI 3O5 . 3272

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- Columbus, OH, USA • Mar 26, 2024
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Received this email from gjarmlu on work computer w/subject header I RECORDED YOU!: Hello there! Unfortunately, there are some bad news for you. Some time ago your device was infected with my private trojan, R.A.T (Remote Administration Tool), if you want to find out more about it simply use Google. My trojan allowed me to access your files, accounts and your camera. Check the sender of this email, I have sent it from your email account. To make sure you read this email, you will receive it multiple times. You truly enjoy checking out porn websites and watching dirty videos, while having a lot of kinky fun. I RECORDED YOU (through your camera) SATISFYING YOURSELF! After that I removed my malware to not leave any traces. If you still doubt my serious intentions, it only takes couple mouse clicks to share the video of you with your friends, relatives, all email contacts, on social networks, the darknet and to publish all your files. All you need is $1800 USD in Bitcoin (BTC) transfer to my account. After the transaction is successful, I will proceed to delete everything. Be sure, I keep my promises. You can easily buy Bitcoin (BTC) here: https://cex.io/buy-bitcoins https://nexo.com/buy-crypto/bitcoin-btc https://bitpay.com/buy-bitcoin/?crypto=BTC https://paybis.com/ https://invity.io/buy-crypto Or simply google other exchanger. After that send the Bitcoin (BTC) directly to my wallet, or install the free software: Atomicwallet, or: Exodus wallet, then receive and send to mine. My Bitcoin (BTC) address is: 13HAreeSVjLf3aueZXf9zmrS1FmvkF4opS Yes, that's how the address looks like, copy and paste my address, it's (cAsE-sEnSEtiVE). You are given not more than 3 days after you have opened this email. As I got access to this email account, I will know if this email has already been read. Everything will be carried out based on fairness. An advice from me, regularly change all your passwords to your accounts and update your device with newest security patches.

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- Columbus, OH, USA • Mar 22, 2024
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Received a vm for the purchase of an Apple Mac Book Pro with an order id from my Amazon account. If I did not place this order I should press 1 or call back.

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