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Tech Support Reports & Reviews (248)

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My 91 year old grandmother told me that she got a popup on her computer claiming her computer had a virus and she was not able to click on anything further until she clicked through the questions on the popups. She said that someone named "VK" contacted her and got her to pay $600 with her VISA card for tech support from them to clean up her computer and for 365 days of service. I am not sure if they contacted her by phone or via the computer. I called them back for her to see about a refund and they said they would only refund $150.00. It was a middle eastern man who answered, who said his name was "TeeJay". "TeeJay" made me send him a confirmation email saying that we agreed upon a $150.00 refund and that the amount would not be disputed any further. I sent the email from her email address as a reply to the receipt they had sent her for the $600.00 charge. I feel like this is not a real company. They downloaded things onto her computer without her knowledge, and I believe they took advantage of her because she is 91 and did not fully understand.

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- Troy, NY, USA
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They call and tell me they owe me a refund and the ( tech ) needs to get into my computer to refund my money.He also called here and my room mate was asked if she could accept the refund. He just needed her bank info so he could deposit the $400.00 dollars in her account. Luckily she didn't do it. This is the phone number their calling from 1-212-650-7149. I hope this helps someone else. Thank you

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- Richfield Springs, NY, USA
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Middle Eastern accent. He said i was detected to have computer problems. I acted helpless and played along as this is the (at least) 4th call I've had. He seemed to get excited when I acted all nervous about having computer problems. He said, "yes, this is an emergency call, turn on your computer !" Wanted me to open my web browser and type in Www.support.me He had me repeat and spell it. A cell phone number came up as : Cell Phone NY 1-516-635-4085. I told the caller to never call me again. I have reported this to the Do Not Call Registry as well.

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- Guthrie, OK, USA
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Person calls saying they are from tech support, and your computer is sending them messages, you need to boot up and hook them up remotely to get the issue fixed. Of course that would open your computer up for all info to be stripped.

They call once or twice a week. Being on the no call list doesn't matter, you cannot report them as its from a different number everytime.

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- High Ridge, MO, USA
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I received two phone calls today from someone claiming to be Tech Support. They said I need to turn my computer on because it has a virus and they will fix it for me. I hung up on them.

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These people call all the time. Computer maintenance company. called at 7:00 AM before I was even out of bed.

*69 showed the phone number as 878 559-4877 Calling from Computer technical service in a foreign accent.

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Calling from a NJ number 856-325-8925. Claiming to be at Microsoft in California, Scammer try to acces your computer by getting your Mac Address.

I never give out this info. I don't recommend giving out this info to anyone ever. It's just like giving them your password.

My Wife has been called twice today and over the last 6 months about 10 more times.

Please be careful.

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- Lake City, MI, USA
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a large white message popped up stating message from webpage and then said that my computer had suspicious activity on it and I needed to call Microsoft tech support at this number 1-855-912-6201. when I called the person that answered was indian sounding said that he could not work on the computer because it was not my computer so he could not fix the problem and hung up on me I tried to call back and he was rude and hung up again I tried a third time and it played music no talking then automatically hung up

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