Sign in  

Geek Squad

Sharing is caring! Are you having problems with Geek Squad? Use ScamPulse to file a complaint.

Geek Squad Reports & Reviews (295)

- Chicago, IL, USA • Jan 21, 2025
Report

The email was sent at 1136 saying I'd be charged $379.99 for a 4yr subscription renewal. I never had a subscription with the GeekSquad. The company used my first and last name as the email address and didn't have a website or address.

Useful
Reply
- Nashville, GA, USA • Dec 18, 2024
Report

Received an email saying my computer protection had been updated. I had been billed 310.37 and to call if this was not correct to receive a refund. Noticed syntax was off and address seems suspicious. Called but then hung up. They called me back but I did not answer.

Useful
Reply
- Dayton, NJ, USA • Dec 05, 2024
Report

I received an email from Geek Squad that said I was charged $333 for a 36 month subscription that I've never used Geek Squad never signed up for Geek Squad and it gave the number that I provided above to call within 48 hours if I did not authorize this charge. I called the number the first person hung up on me then I called back and the second person whose name was Darren said that he needed to hang up and have his supervisor call me back whose name was Jack and he wanted me to go to the Play store and download something and I said absolutely not I feel that this is a scam I requested the last four numbers of the card that they charged the $333 to they said that they could not reveal that information but if I downloaded this thing from the place store they could refund me my money I said absolutely not this is happened I feel that this is a scam and they hung up the phone on me I do have the entire email and I don't know what country it's from the email that I put in the chat box above that it came from is not a legitimate email but they were Indian I don't know if it comes from the United States or India or but I'm in the United States and I would and will like to call during your business hours and I would like to forward the entire email to you. I do believe I covered the information about the scammer the product they were trying to find out if I was on my computer or my phone what device I had and they were trying to refund my money but wouldn't give me the last four numbers of the card used and I don't even have a card that has $333 on it I do believe that they were trying to get me to download something so they can get more of my information and then get money from me. When I said that I'm not downloading anything and I believe that this is a scam he hung up the phone on me.

Useful
Reply
- Ypsilanti, MI, USA • Dec 04, 2024
Report

I received an invoice for $599.99 for a 2 year Geek Squad Elite Tech Membership it said it was Best Buy Inc and they withdraw the fee from my banking account and im afraid because im 64 on disability I dont know how the got my name and email address its really scary

Useful
Reply
- New Haven, CT, USA • Nov 07, 2024
Report

Me.vin Shorter claim to be Threat Soluton with a invoice # 3788701

Useful
Reply
- Glenview, IL, USA • Oct 30, 2024
Report

They wanted me to go to some website but I refused. They were told they would be reported to ScamPulse.com and/or the FBI and hung up.

Useful
Reply
- South Bound Brook, NJ, USA • Oct 24, 2024
Report

was transfer to a Daniel Christopher i was trying to get back 600 from a renewal subscription i did not order I was scared he sent email from ScamPulse.com that a arrest warrant would be served I in error typed 5000 instead of 500 i was told tom take gift card i submitted a 1000 dollars thrn sent 2700 using bit coin.. somehow they transfered money from my one account now i am short for medicare payment and mortgage please how can i get my cash back

Useful
Reply
- Wheeling, WV, USA • Oct 23, 2024
Report

Periodically I received a transaction invoice listing:

Your transaction: 58AE4116-SX35455744

Merchant trans: 45X97456879658436785640

Purchase Date: Oct 22,2024

Geek squad Plan: 3 year subscription

Trans status: approve

invoice ID: QEDCE6435767

Amount: $899.99

Customer Service: (828) 483-1475

Useful
Reply
- East Lansing, MI, USA • Sep 10, 2024
Report

I called phone number (520 689 4438) shown on email for Geek Squad computer protection of $398.98 to cancel protection. I should have called the official Geek Squad number in my phone to check if this was valid first but l forgot to do that. I figured out it was fraud when they asked me to go to CVS and send them a gift card for the money. I called my account we were using first (BANK OF AMERICA) and closed my debit account and opened a new one so they couldnt take any money. Unfortunately, now they have my SS # too.

Useful
Reply
- Germantown, OH, USA • Jul 25, 2024
Report

Received an email with my name and email on it. What made suspected it was a scam it had miss spelled words and it did not make sence.

Useful
Reply
- Colts Neck, NJ, USA • Jul 16, 2024
Report

I have received multiple attempts from this company. I called on first occurrence and told person I did not subscribe to this service. He was attempting to get my personal information to check my account, which I explained I did not have.

Useful
Reply
- Edison, NJ, USA • Apr 30, 2024
Report

Geek squad sent me an receipt for service for anti virus for my computer. I do not own a computer or contacted them to agree for services.

Useful
Reply
- Detroit, MI, USA • Apr 17, 2024
Report

Received invoice from fake Best Buy Geek Squad company congratulating me on my new 2 year service that they will be debiting my card for in the amount of $572.99. I called the number on the invoice and informed them I have never purchased any services from them and I would be reporting the incident to the fraud department of my bank. The rep then yelled at me, told me to do whatever I want, and hung up in my face. They would not confirm what financial information of mine they had, they actually tried to get personal financial information from me to "confirm" mu account. I reported the company to all of my financial institutions.

Useful
Reply
- Riverton, UT, USA • Mar 17, 2024
Report

"Invoice Number Order ID: 833469663423430 Date : 29th February,2024 Customer Support :+1 818 539 0158 !!This is a Final Reminder!! This is an auto Debit and will appear in your account within 4 hours. Purchased Items Contact our Customer Support forRefund: +1 818 539 0158"

"Whether you are a fan of movies, TV shows, documentaries, or sports,

we have curated a diverse collection that caters to all your

entertainment needs.

We have partnered with renowned studios and content creators to bring

you the latest and greatest in the world of entertainment.

Furthermore, we have implemented personalized recommendations based on

your viewing history and preferences.

Our advanced algorithms analyze your past choices and suggest content

that we believe you will love."

Useful
Reply
- Albuquerque, NM, USA • Mar 01, 2024
Report

This Scammer, or another one using Geek Squad's identity, has sent me an email confirming an annual "auto-renew" option and confirming payment of $585.00 for my Mac or Windows. I have never set up this type of account and have called our local Geek Squad who confirmed that these emails are not from them. If I am charged this amount I will be filing a police report as well.

Useful
Reply
- Arlington, VA, USA
Report

Family member received a false invoice for approximately $417, for an alleged auto renewal subscription to Best Buy's IT support/services. No money was taken, and false invoice appeared to come from a personal gmail account. Email invited family member to call their number if they wanted to dispute the charge. Family member called, and was asked about the type of computer used, and which internet browser was being used. Family member hung up before more questions were asked.

Useful
Reply
- Aurora, CO, USA
Report

Inv Id: #557049845463

Description: Total AV Ultimate Antivirus

Device: Mac & Windows

Tenure: 20 Months Service

Quantity: 2 (for 4 user)

Grand Total: $442.99

Useful
Reply
- Dothan, AL, USA
Report

I received a scam email pretending to be the Best Buy Geek Squad Service claiming that my 1 year plan has expired and getting auto renewed for 3 years of subscription by charging amount $249.99 from debit card. The phone number in the email googles to: Shabby Productios LLC, 4060 500 W #6, Salt Lake City, UT 84123.

Useful
Reply
- Toledo, OH, USA
Report

I keep getting emails with invoice #345970358135 stating that I owe $545.18. When I replied to the email telling them I don't have an account, they emailed me back stating "If I have any issues or I can cancel and take my auto debited amount call 815-315-0615. It has an order overview service GS-Tech 24 user 08PC lisence key nLy0GQmfjw2hCs5y. I have no idea what this is as for my auto debit it's with my bank

Useful
Reply
- Somerset, NJ, USA
Report

I received an email from Geek Squad stating they successfully renewed my Device Care until the new expiration date. This was supposedly for 24/7 tech support. I called to cancel because I did not know this service. The man on the other end tried to get my phone contact and wanted to know what kind of computer I was on. I told him to cancel immediately, and he kept stalling and then became very angry. The man sounded like a person from India. I reported the scam to my place of employment to alert the tech department and have them warn others, check my bank accounts, and fill out this form. The man from Geek was named Matteo Graves, Customer support. The email address on the invoice was [email protected]. No address was on the invoice. Therefore, I do not know where the call originated from.

Useful
Reply
Check fields!

Report Geek Squad


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

E-mails:
Sign in to see

If you know any contact information for Geek Squad, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New