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Geek Squad Reports & Reviews (291)

- Chicago, IL, USA

I received an email dated( 12-15-22) stating that I had a payment receipt in the amount of $510.82 for a Bosch MRC23EVSK combination router. I never ordered this product! I don't even know what it is! The email had my name ,address and telephone number, in addition to the product information. In addition, there was a phone number to call if this email was in error. I called the number 1-866-306-0618. A person answered and there appeared to be others in the background. Moving forward, I was told that I could cancel this order however, I would have to turn on my computer. I immediately hung up the phone.

It was an email telling me that my geek squad account was renewed. i dont have a geek squad account.

Claims I will be billed for service (which I did not request).

Email claims my subscription to Geek Squad is renewing today and $417 will be debited from my account. Phone # 833.788.2957 provided "customer support."

They are claiming I order a purchase ..I never did .. I called them today and said it was not true.. he told me that I did and the money is already coming out.

[email protected] appears similar to someone who previously sent you email, but may not be that person. Learn why this could be a risk

Your Order no.21616-92MM payment is completed 26-October-2022 10:41:53 EST

This what they sent me.

Your purchase number 21616-92MM for $ 1070.82 registered under [email protected] is registered! It may take up to 1 business day for the transaction to reflect in your account. Below are your transaction details.

Kindly print this email and keep it in a safe place for future reference. your reference number is 21616-92MM

If you have any question about the transaction, please contact us on (603) 413-5448

Contact Information: Scott Turner - (603) 413-5448

Date: Thursday October 27 2022

Order Details Order Number: 21616-92MM

Package- ABQ3755NCTNE

Model: 21616-92MM

Delivery Date: Thursday October 27 2022

$ 1070.82

(603) 413-5448

 

Delivery Key

41d343faa77d48

 

Delivery Date

27-10-2022

 

 

Payment Method

Additional Payment Information

If you didn't create an account using this email address, please ignore this email or unsubscribe.

© 2022 All rights reserved

logo

Order Date: Thursday, September 29, 2022

Order Number: ****************

will be received Your order

TRANSACTION DETALIS

Transaction ID : 160CR6ZTA7S6

Product : Geek Squad Complete Network Security

Membership Date : Thursday, September 29, 2022

Renewal Status : Auto-Renewed

Renewal Amount : USD 496.14

Warranty: 5 Year

CUSTOMER INFORMATION

Customer Name : ******* *****

Customer Relationship ID : ******* Customer Registered Email : ******************

Thank you for your Trust & Support!

Thank You For Choosing Geek Squad.Your membership with Geek Squad Security Will Renew and USD 496.14 is about to Debit from your account by Today. If feel this unauthorized or you want cancel the membership, Please contact our billing department as soon as possible.

TERMS & CONDITION

The payment is due! You are receiving this because you are enrolled with Geek Squad and your membership has Auto Renewed. However, If you don't wish to continue with the service of want a Refund of this amount kindly contact our Billing Helpline Number- (877) 844-4590

Billing Manager

Melisa ***** Our Mailing Address *** * *** ** ***** ** ***** ***

Copyright © 2022 Geek Squad, All rights reserved.

Unsubscribe - Unsubscribe Preferences

this the email I just received, I called and someone answered claiming he's from Best Buy Geek Squad, which is very obvious that he's a scammer.

"We thank you for completing one year with Geeks Deluxe Security LLC.

WE have charged you $262 for the next 36 months subscription. We tried to CONTACT you on your registered Phone number. Deduction of amount will appear on your bank account within 48 hours.

ORDER DATE : 20TH Sept 2022

ORDER NUMBER : RAHUL3185

PAYMENT METHOD : AUTO DEBIT

If you have any Question or Wish to cancel the Renewal, Please connect us (+1) (855)-(762)-(8733) within 24 hrs.

Thank You

Harry- Account Manager
Or Call - (+1) (855)-(762)-(8733)

GEEK SQUAD SUPPORT LLC

Every month I recieve an email from a new gmail address to my business email but it says to: [email protected]

there is a fake monthly payment from "Geek Squad" saying that a visa ending in xxxx has been billed for a random amoount over $300 dollars and it says Product: advanced subscription

payment method: debit card audo

with the amount the date and the reference ID qith a paragraph of more mumbo jumbo.

when you call to ask why you've been charged and what card they've charged and how to cancel they try to make you download an app "ANYDESK" app to continue to cancel.

I knew it was a scam, i more or less wanted to see if they had actually charged our business card.

I am on here just trying to let people be in the know.

These men are foreign with thick accents and they are very hard to understand. they do not speak fluent english.

I hope no one falls for their scams

+1

I received an email saying I was gonna be charged $389.99 fo annual membership. I never signed up for. I called the number. He told me I signed up 2 years ago and had my name. I said I never signed up. He said to turn on my computer so he could cancel it. When I said I don't use the computer he hung up on me.

+1

See attached. I don't have this service, and do not have an account with Geek Squad or Best Buy.

Received an email stating the below:

Good Day, Customer

We appreciate you being a Geek Squad customer. Your order for a subscription was submitted successfully. The card associated with your account was used to make the Geek Squad Firewall Subscription transaction. Within 48 hours of the subscription, the $299.99 sum will appear in your account.

I have never signed up for any Tech Support service nor reached out to "Geek Squad". They're attempting to spoof a real company.

Email stated that I had been charged for a service. When I called they wanted access to my computer and I told him NO. He insisted and I told him NO. Then I informed him that I was contacting the ScamPulse.com and filing a complaint and he made up a bogus claim that I bought the service in 2019 from Best Buy. I don't shop at Best Buy. Hung up on him.

Scammer sent and email stating that order was ready. Annual Membership powered by Geek Squad. Price 260.6 no sales tax. client ID 7713102; transaction id TNI8332KK55168ZQ. I asked them to cancel the membership because I did not place an order and they want to sign on to your personal computer. and cancel. .I read about this with an older lady where they took out loan on her house and everything.

This e-mailer said that money would be taken out of my account for an order that I never placed. The amount was $ 249.00. The e-mailer is a total stranger.

They email you about a reoccurring charge for a subscription you didn't sign up for and try to get your information over the phone when you try to cancel. They go by Geek Squad, but are not affiliated with the real one and use similar colors in logo, but not the official logo.

I received this email. None of it is true. They want to 'remove' the charges, once you give them your bank account:

Payment Processed to GEËK'SQUAD

Dear Customer,

Thank you for your order.

Please review your payment amount below, we have attached a PDF detailing your order invoice and terms of your subscription.

Contact Support +1 802 214 3434 Reach out to us anytime. We'll be happy to help you.

------Product Details: ------

GEËK'SQUAD® Network Security - Auto Renewal 3 Years subscription

Invoice Number: GT~6988450

Invoice Date: 08/09/2022

Payment Method: Online

Amount: 349.99 USD

We have charged you 349.99 USD for the next 3 Years subscription. We tried to contact you on your registered Phone number, Deduction of amount will appear on your bank account within 48 hours.

If you have any Question or Wish to cancel the Renewal, Please connect us on +1 802 214 3434

Sincerely,

© 2022 GEËK'SQUAD - All Rights Reserved

+1 802 214 3434

Made the mistake of answering this call which showed the area code in which I live and it was a recording saying they would continue my Geek Squad coverage (which I have had in the past) in the amount of $369 I think it was by me hanging up or I could press 1 (I think it was 1) if I had any questions. So I knew I didn't want to press 1 and I was afraid to hang up because that gave them tacit approval for a transaction I didn't want! Made a phone call to my bank to see if any transaction like that was occurring. Made a call to my Best Buy card and to Best Buy subscriptions before I felt, finally, that my hanging up did not automatically take money from me!

Email stated: Dear Customer,

Thank you for being a member Geek Squad Department Your membership request has

been successfully placed. The membership fund was charged from the card linked with your malware account. The $399.99 amount will be reflected in your account within 48 hrs of the subscription.

Please find the order summary below:

Order Date: July 28, 2022
Order ID : #MLD-9961
Product: Geek Squad Firewall Protection
Quantity: 1
Tenure: 3 Years
Amount: $399.99 USD
Payment Summary: Successful

Review your receipt and get started using your product.
You have 24 hours from the date of the transaction to open a dispute.
Thank you for your order - Order No: #MLD-9961

Billed for purchase of identity theft protection for one year at a cost of $275.51 from Geek Squad. Of course, no purchase was ever made.

A. Email requesting permission to continue service for 474.97 per year

You have to fill out some form over phone only to stop charges

Asking me personal questions

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