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Geek Squad Reports & Reviews (306)

- Sunnyvale, CA, USA
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I thought I was reaching out to Geek Squad technical Support who works thru Best Buy when I purchased a new laptop in Jan. 2016. I acquired their phone number on the internet. It turns out that they were not Geek Squad but pretending to be Geek Squad with a telephone number 800 832 5456. Two weeks after purchasing my laptop I phoned them for technical support. They told me my computer was going to crash if I didn't pay them $499 for lifetime Malware Security Software. I paid them and then they completely changed my computer. It seems just about every week I had a laptop issue, they would get on my computer remotely and "fix the problem". The last phone call to them on 4/29/16 was a security pop up issue, and they took remote access. Three hours later then completely destroyed my computer so I was not able to use it. I then walked into Best Buy to tell them Geek Squad had been working on my computer and now it doesn't work. They looked at the phone and didn't recognize the number. I then realized I had been scammed.

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- San Diego, CA, USA
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I was contacted by phone by "Harry" claiming to be from the computer repair service, Geek Squad, to whom I have an account with. Harry did a quick survey with me and then said that I qualify for a REFUND of my $299 service plan, due to a screw- on their sales rep's fault and a US government court order. He said the money needed to be wired into my bank account and they could not send a check to my house; they already had my address. He showed me how no one but the foreign bank that would be wiring the money to me could read my account number. I told him I had to check with my bank first and he gave me a phone # of 805-500-6555 to call back. That number is merely an answering machine. Beware!

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A man called me with a middle eastern accent saying he was from geek squad and my computer was downloading malicious software. He said my number was registered with my Windows OS. It was my cell phone and I register everything to my home number. I could tell they used an auto dialer to call me. I asked him to verify my email that was registered and he could not. He told me that he was in Connecticut using an Internet phone and that is why the caller ID was blocked. I managed to get a phone number from him but he did not read it to me in the same format all Americans would. I.E. area code as fist three in a row. Then prefix as the next three, then the last 4. He read them very random. The number he gave me was 516-210-0398. When I called it back my iPhone said that was a number from Syosset, NY

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- Peoria, IL, USA
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I received two calls from a CT phone number (860-885-5399 and 860-951-7532). The gentleman on the phone wanted me to get on my personal computer so he could run diagnostics on it. He explained it was much like getting a check up from a doctor as preventative maintenance. I explained I didn't have my computer with me, he said he would call me back. I called both numbers back and neither phone number was in service.

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I received a call from 860-951-7532 telling me that I have a virus on my computer.  They have called 4 or 5 times this week and left me nasty messages telling me that because I am not answering the phone I will get hackers. Well- spoiler alert: I don't even have a computer!

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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